deKing Hotel - Twin Towers KLCC

Explore deKing Hotel - Twin Towers KLCC
8.7
Very Good
From 3,063 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

9.2

Service and Facilites

8.7

People often mention about deKing Hotel - Twin Towers KLCC
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Distance to City Center (264)
Staff Friendliness (236)
Accessibility (234)
Bedroom (220)
Surroundings (211)
Room Space (196)
Bathroom (180)
Ambiance (179)
Wifi (172)
Hotel Area (157)
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Traveler Reviews deKing Hotel - Twin Towers KLCC

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Customer reviews
Kinanty N. P.
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Transit
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9.1
/10
Reviewed 3 day(s) ago
The hotel staff, both the receptionist at check-in and check-out, and the bellboy, were extremely friendly and helpful. We booked a Deluxe Triple Room for one night and thoroughly enjoyed the experience. The bed was very comfortable, and the room and bathroom were clean. While it's not soundproof and we could hear some street noise, it wasn't a big deal for us. The best part of this hotel is its strategic location. It's literally close to everything. It will likely be my go-to hotel for future trips to KL. Please keep up the good work!
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Accommodation's Reply
22 Oct 2026
Dear Mr. Kinanti N.P., Thank you for your wonderful review and for choosing Decking Hotel. We are delighted to hear that you enjoyed your stay with us, especially the friendliness of the reception and bellhop staff, the comfort of the beds, and the cleanliness of the room and bathroom. We appreciate your understanding regarding the external noise. We are pleased to know that the hotel's excellent location was one of your favorites. Thank you for your support and kind words. We hope to welcome you back to Decking Hotel again when you visit Kuala Lumpur.
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A***r
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10.0
/10
Reviewed 3 day(s) ago
Great, friendly, clean, in the city center.
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Accommodation's Reply
20 Oct 2026
Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay at deking Hotel and appreciated our friendly service, cleanliness, and strategic location in the heart of the city. Thank you for your excellent rating and support. We look forward to welcoming you back again for another pleasant stay.
H***y
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Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Staying at De King Boutique Hotel KLCC was a fantastic experience overall. The location is perfect, making it super easy to walk to the Petronas Twin Towers and surrounding attractions, and the shower had excellent hot water. While there are no water dispensers on the floors, the lobby staff demonstrated great hospitality by promptly providing 4 complimentary bottled waters for our Family Room when we asked. The main drawbacks were the room entertainment and soundproofing. The TV in our room couldn't be used to watch anything because the Netflix app was not working at all. Additionally, since the hotel is located along a busy main road, street noise was quite audible inside the room, and returning by Grab Car during peak hours can take extra time due to heavy traffic. Nevertheless, given the prime location, comfort, and helpful staff, I would still recommend it for a stay in KLCC.
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Accommodation's Reply
20 Oct 2026
Dear Guest, Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our prime location near the Petronas Twin Towers, the comfortable stay, and the friendly hospitality provided by our team. We are also pleased that we could promptly assist with your request for complimentary bottled water. We sincerely apologize for the inconvenience caused by the Netflix issue and the noise from the busy road. Your comments have been noted, and we will continue working to improve our facilities and guest experience. Thank you for your recommendation and valuable feedback. We look forward to welcoming you back again for another enjoyable stay at deking Hotel.
a***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great place to stay with strategic location near Twin Tower.
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Accommodation's Reply
17 Oct 2026
Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay at deking Hotel and appreciated our strategic location near the Petronas Twin Towers. Thank you for your excellent rating and support. We look forward to welcoming you back again for another pleasant stay with us.
dani m.
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Leisure
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8.1
/10
Reviewed 1 week(s) ago
Overall, everything is good. Located in the main area of KLCC, just steps away to the Twin Towers and malls. But during check-in, the staff asked for an extra 10 RM per night of stay, so I had to pay an extra 30 RM for not so clear reason.
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Accommodation's Reply
20 Oct 2026
Dear Dani, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our strategic location, just a short walk from the Petronas Twin Towers and nearby shopping malls. We sincerely apologize for any confusion regarding the additional RM10 per night charge during check-in. This charge is the Tourism Tax, which is imposed by the Malaysian Government on eligible guests and is collected separately when applicable. We regret that this was not explained clearly during your check-in. Thank you for your valuable feedback and support. We look forward to welcoming you back again for another pleasant stay at deking Hotel.
M***a
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Leisure
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9.4
/10
Reviewed 1 week(s) ago
Amazing place. Directly across KLCC. My family's fave accommodation in KL.
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Accommodation's Reply
17 Oct 2026
Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you and your family enjoyed your stay at deking Hotel and that we have become your preferred accommodation in Kuala Lumpur. We are also pleased that you appreciated our strategic location near KLCC. Thank you for your support and kind words. We look forward to welcoming you and your family back again for another memorable stay with us.
Verified Traveler
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Staycation
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8.1
/10
Reviewed 1 week(s) ago
Found a bunch of small bugs in the room - that wasn't great. But the hotel does the job in terms of just having a place to sleep in. During the night time though, it isn't exactly soundproof with people racing on the streets in the middle of the night interrupting our sleep. Location is very strategic, close to the Twin Towers and a couple of malls. The staff is friendly. Having a 7-Eleven right at the lobby is convenient too. Keep in mind that the hotel doesn't seem to provide a breakfast option at all.
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Accommodation's Reply
17 Oct 2026
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our strategic location near the Petronas Twin Towers, nearby malls, convenient 7-Eleven access, and the friendly service provided by our team. We sincerely apologize for the inconvenience caused by the room condition and the noise from the busy street during your stay. We have taken note of your comments regarding the small bugs and will highlight this matter to our housekeeping team for further improvement. We also understand that outside noise may affect your comfort, and we appreciate your understanding due to our city centre location. Regarding breakfast, we would like to inform that we currently do not provide breakfast service, but there are many dining options available nearby for our guests’ convenience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.
U***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Room is spacious, easy to find, near to KLCC. Staff is ok, but we found a cockroach on day 2 in the bathroom, although they had a treatment every Thursday.
1 people find it helpful
Accommodation's Reply
14 Oct 2026
Dear Guest, Thank you for your feedback. We are glad to hear that you enjoyed our spacious room, convenient location near KLCC, and found our hotel easy to locate. We sincerely apologize for the inconvenience caused by the cockroach you encountered in the bathroom. Please be assured that your feedback has been shared with our housekeeping and maintenance teams so that appropriate action can be taken to improve our pest control measures. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back to deKing Hotel for a better stay.
V***i
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8.5
/10
Reviewed 2 week(s) ago
The location is strategically located near the KL Twin Towers, just a short walk away, and there's a mall right in front. The only downside is that the room isn't cleaned unless requested. I've posted a sign on the door and even called and reminded the receptionist several times to clean the room, but when I return from sightseeing, the room still hasn't been cleaned.
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2 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Guest, Thank you for sharing your feedback. We are glad to know you enjoyed our strategic location near KL Twin Tower and the convenience of having a mall nearby. We sincerely apologize for the inconvenience regarding the housekeeping service. We understand your disappointment when the room was not cleaned despite your requests and reminders to our reception team. We will review this matter with our housekeeping team to improve our service and ensure better coordination in the future. Thank you for staying with deking Hotel, and we hope to have the opportunity to provide you with a better experience on your next visit.
C***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel has a great atmosphere and the staff provides excellent service. Thank you for the service; I was very impressed.
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Accommodation's Reply
07 Oct 2026
Dear Guest, Thank you very much for your valuable feedback and comments. We are happy to hear that you were satisfied with the hotel atmosphere and the excellent service provided by our staff. Thank you again for choosing Dark Hotel for your stay. We look forward to welcoming you back again.
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L***a
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Staycation
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8.7
/10
Reviewed 3 week(s) ago
The staff were very helpful and spoke nicely. Luggage storage was available. The location is good, but the bathroom could be improved a little. There was an iron in the room. The room did not have a balcony; it had glass panels but no windows that could be opened.
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Accommodation's Reply
04 Oct 2026
Dear Guest, Thank you for your kind review and for choosing deking Hotel. We are delighted to hear that you appreciated our friendly staff, convenient luggage storage service, and excellent location. We are also glad that the in-room iron was useful during your stay. We appreciate your feedback regarding the bathroom and room features. Your comments have been shared with the relevant team as we continue to improve our facilities and guest experience. Thank you for your valuable feedback, and we look forward to welcoming you back to deking Hotel again.
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Pornrumpa T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Very downtown in KLCC with lovely twin towers view, but be aware of loud noise at 2-4 AM from motorbike racing. We stayed 2 nights, both nights we experienced this.
3 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for sharing your feedback and for choosing deking Hotel. We are pleased to hear that you enjoyed our central location in KLCC and the lovely Twin Towers view. However, we sincerely apologize for the inconvenience caused by the noise disturbance from motorcycles during the early morning hours. We understand the importance of a good night's rest, and your feedback regarding the surrounding noise has been noted. We will continue to monitor and work on ways to improve our guests' comfort. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back to deking Hotel for a more comfortable stay.
A***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Across from Surya KLCC. Conveniently close to everything. I'd love to come back again 👍
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Accommodation's Reply
01 Oct 2026
Dear Mr. A*n, Thank you for your lovely review and for choosing Deking Hotel. We are delighted to hear that you enjoyed our excellent location directly opposite Suria KLCC and found it convenient to access our hotel. We appreciate your patronage and are pleased to know that you plan to return. We look forward to welcoming you back to Deking Hotel on your next visit.
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E***h
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9.4
/10
Reviewed 4 week(s) ago
Will repeat. Best location. Near to LRT.
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your wonderful review and for choosing deking Hotel. We are delighted to hear that you enjoyed our best location and the convenience of being near the LRT station. We truly appreciate your support and are happy to know that you would consider staying with us again. We look forward to welcoming you back to deking Hotel for another enjoyable stay.
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Affordable room rates for a hotel located so close to KLCC. It's only a 5-minute walk away. There's a 7-Eleven accessible from the lobby. There are plenty of food options nearby. There are prayer mats and a tap for easy ablution.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you for your excellent review and for choosing Deking Hotel. We are delighted to hear that you appreciated the reasonable room rates, convenient location just 5 minutes from KLCC, and easy access to various restaurants and a 7-Eleven from the hotel lobby. We also appreciate your appreciation for the amenities we provide, such as the prayer mat and comfortable restrooms. Thank you for your patronage, and we hope to welcome you back to Deking Hotel again in the future.
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a***a
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10.0
/10
Reviewed 4 week(s) ago
Strategis & recommend for tourist
2 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your outstanding review and for choosing deking Hotel. We are delighted to hear that you found our location strategic and suitable for tourists. Your recommendation is greatly appreciated and encourages our team to continue providing a convenient and comfortable stay for our guests. We look forward to welcoming you back to deking Hotel again soon.
A***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤝🤡🤝🤝🤝
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Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your review and for choosing deking Hotel. We appreciate your rating and support. We hope you had a pleasant stay with us and we look forward to welcoming you back to deking Hotel again in the future.
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝💝
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Accommodation's Reply
01 Oct 2026
Dear Guest, Thank you for your review and for choosing deking Hotel. We truly appreciate your support and kind rating. We are happy to know that you had a pleasant stay with us. We look forward to welcoming you back to deking Hotel again in the future.
S***I
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Business
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10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, helpful and caring.
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Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you for your wonderful review and for choosing Decking Hotel. We are delighted to hear that you were satisfied with the friendliness, assistance, and service from our staff throughout your stay. Your compliments mean a great deal to us and will motivate us to continue striving to provide the best service to all our guests. We hope to welcome you back to Decking Hotel again in the future.
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S***I
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Business
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10.0
/10
Reviewed 5 week(s) ago
The staff is helpful and friendly and caring.
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1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Valued Guest, Thank you for your kind review and for choosing to stay at Decking Hotel. We are delighted to hear that you were impressed with the helpful, friendly, and attentive service from our staff throughout your stay. Your compliments are invaluable to us and motivate our team to continue striving to provide memorable experiences for all our guests. We hope to welcome you back to Decking Hotel again in the future.
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