I***l
Leisure
7.8
/10
Reviewed 3 week(s) ago
Stayed for two nights, but there was no cleaning during the day, and trash wasn't taken out, leaving it piled up in the room. The Wi-Fi signal was very weak. The walls were thin, and noise could be heard outside. A food delivery person from the cafe barged into the room while the door was open.
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Accommodation's Reply
19 Oct 2026
Dear Mr./Ms./Ms. I*I, We sincerely apologize for the unpleasant experience you had during your stay at our hotel. Regarding the services, facilities, and other amenities, we apologize if your experience was different. We assure you that we have received your feedback regarding the unsatisfactory service and we will do everything we can to improve this to ensure you have a pleasant stay. Thank you for your visit. Sincerely, The Management Team, Same Hotel and Restaurant.
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