Hotel SM Cibitung

Hotels
8.2
/10
Very Good
1,092 reviews

What Guests Say About Their Stay

paulus m. h. n.

9.7
/ 10
Good facilities, cold AC, warm water
See original

Mulyadi M.

9.4
/ 10
The hotel facilities are very good as imagined and the prices are very affordable just won't regret it.
See original

Makmur U.

9.7
/ 10
A good and decent hotel so a reference
See original

Taufik R. H.

10.0
/ 10
Good service, easy access, thanks ..
See original

Saepuloh

8.5
/ 10
Her hotel was clean and nice comfortable.
See original
In the Area
See Map
Jalan Teuku Umar KM 45 No. 97, Cibitung, Cikarang, Bekasi, Jawa Barat, Indonesia, 17530

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel SM Hotel SM Cibitung is a hotel is located at West Cikarang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel SM Cibitung

Jalan Teuku Umar KM 45 No. 97, Cibitung, Cikarang, Bekasi, Jawa Barat, Indonesia, 17530
Discover More Places
Lobby Hotel SM Cibitung
Exterior 2 Hotel SM Cibitung

Discover More About Hotel SM Cibitung

Welcome to Hotel SM Cibitung, your ideal destination for a comfortable and memorable stay in Jawa Barat, Indonesia. Whether you're visiting for business or leisure, Hotel SM Cibitung offers a blend of modern amenities, excellent service, and a convenient location that caters to every traveler's needs. Discover why Hotel SM Cibitung is the preferred choice for many exploring this vibrant region.

Hotel SM Cibitung Location

Hotel SM Cibitung is strategically situated in the bustling area of Cibitung, Jawa Barat. Located at Jalan Teuku Umar KM 45 No. 97, Cibitung, Cikarang, Bekasi, Jawa Barat, Indonesia, 17530, the hotel provides easy access to key business districts and popular local attractions. It is approximately 45 kilometers from the city center of Jakarta, offering a peaceful retreat while remaining connected to urban conveniences. For those arriving by road, the hotel is conveniently located near major highways, ensuring a smooth journey. The atmosphere surrounding Hotel SM Cibitung is one of dynamic energy, with proximity to commercial hubs and local eateries, making it a perfect base for exploring the area.

Hotel SM Cibitung Facilities & Services

Facilities for guests at Hotel SM Cibitung are designed to enhance your stay with comfort and convenience. Our comprehensive services ensure that all your needs are met, from business requirements to relaxation and recreation.

  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with check-in, check-out, and any inquiries.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel premises.
  • Restaurant:

    Enjoy delicious local and international cuisine at our on-site restaurant.
  • Bar:

    Unwind with a refreshing drink at our cozy bar.
  • Swimming Pool:

    Take a dip in our refreshing swimming pool, perfect for a relaxing afternoon. Operating hours are from 7:00 AM to 7:00 PM. No additional fees apply.
  • Fitness Center:

    Maintain your workout routine at our well-equipped fitness center, open from 6:00 AM to 9:00 PM. No additional fees apply.
  • Meeting Rooms:

    Business travelers can utilize our fully equipped meeting rooms for corporate events and conferences. Please inquire about rental fees and availability.
  • Parking:

    Complimentary parking is available for all guests.
  • Room Service:

    Enjoy the convenience of in-room dining with our room service, available from 7:00 AM to 10:00 PM.

Hotel SM Cibitung Room Types

Explore the diverse room types of Hotel SM Cibitung, each designed to offer a unique and comfortable experience for every guest. We offer a range of accommodations to suit your preferences, whether you're traveling solo, as a couple, or with family.

  • Standard Room:

    A cozy and well-appointed room, available in non-smoking. Offers a comfortable stay for solo travelers or couples.
  • Deluxe Room:

    Slightly more spacious than the Standard Room, the Deluxe Room provides enhanced comfort and amenities. Available in non-smoking.
  • Executive Room:

    Ideal for business travelers, the Executive Room offers a larger workspace and additional amenities. Available in non-smoking.
  • Suite:

    Our luxurious Suites offer ample space, separate living areas, and premium amenities for an indulgent stay. Available in non-smoking. Some suites may feature a bathtub; please check specific room details.

All rooms are non-smoking to ensure a fresh and healthy environment for our guests. Please note that specific room features, such as bathtubs, may vary. For detailed information on room availability and specific amenities, please check our listings on Traveloka.

Hotel SM Cibitung Dining & Restaurants

Savor a culinary journey at Hotel SM Cibitung, where our dining options promise to delight your taste buds. From authentic local flavors to international favorites, our on-site establishments offer a variety of choices for every palate.

  • The Cibitung Eatery:

    Our main restaurant offers a delightful breakfast buffet from 6:00 AM to 10:00 AM, with estimated prices starting from PHP 350 per person. For lunch and dinner, enjoy a la carte options featuring Indonesian and international dishes. Operating hours are from 11:00 AM to 10:00 PM.
  • The Lobby Lounge:

    A relaxed setting perfect for a morning coffee, afternoon tea, or evening cocktails. Light snacks and pastries are also available. Operating hours are from 8:00 AM to 11:00 PM.

Hotel SM Cibitung Nearby Attractions and Activities

Discover the vibrant surroundings of Hotel SM Cibitung with a variety of attractions and activities available in and around the Bekasi area. Immerse yourself in the local culture and explore the best that Jawa Barat has to offer.

  • Transera Waterpark:

    A fun-filled destination for families, offering a range of water slides and pools.
  • Go! Wet Waterpark Grand Indonesia:

    Another exciting water park option for a day of aquatic adventures.
  • Summarecon Mall Bekasi:

    A premier shopping destination offering a wide array of retail outlets, dining options, and entertainment facilities.
  • Grand Galaxy Park:

    A popular lifestyle and entertainment complex with shops, restaurants, and a cinema.
  • Bekasi Square:

    A large shopping mall providing a comprehensive retail experience.

If you are looking for other activities around Hotel SM Cibitung, check out the best deals on Traveloka: Recommended activities in Bekasi!

How to Get to Hotel SM Cibitung from the Airport

Navigating your journey to Hotel SM Cibitung is made easy with several transportation options available from the nearest major airports. The airport transfer service of Hotel SM Cibitung can be arranged for your convenience, ensuring a seamless arrival. Here's how to get to Hotel SM Cibitung:

  • Airport Taxi:

    Metered taxis are readily available at the airport terminals. The estimated fare to Hotel SM Cibitung is around PHP 400-600, depending on traffic conditions.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service from the airport. The cost is comparable to a metered taxi.
  • Hotel Private Transfer:

    For a hassle-free experience, you can pre-book a private airport transfer directly with Hotel SM Cibitung. Please contact the hotel in advance for rates and booking. This service offers comfort and direct transport to your accommodation.

For more options and to compare prices, consider booking airport transfer services in advance through Traveloka.

Summary of Why You Should Choose to Stay at Hotel SM Cibitung

Choosing Hotel SM Cibitung for your stay in Jawa Barat offers a multitude of benefits, ensuring a pleasant and convenient experience. With excellent room availability at Hotel SM Cibitung, you can be sure to find the perfect accommodation for your needs. Booking Hotel SM Cibitung is straightforward and rewarding, especially when utilizing the services of Traveloka.

  • Convenient Location:

    Situated in Cibitung, providing easy access to business areas and local attractions.
  • Comfortable Accommodations:

    A range of well-appointed rooms designed for relaxation and productivity.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and on-site dining.
  • Attentive Service:

    Our friendly and professional staff are dedicated to making your stay enjoyable.
  • Value for Money:

    Competitive rates and special offers make Hotel SM Cibitung an attractive choice.

Room rates at Hotel SM Cibitung start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

For your next trip, consider exploring more options:

Book budget hotels in Jawa Barat

Easily book domestic and international flights at low prices

All facilities in Hotel SM Cibitung

Functional Hall Hotel SM Cibitung
Functional Hall
Lobby Hotel SM Cibitung
Lobby
Exterior Hotel SM Cibitung
Exterior
Bedroom Hotel SM Cibitung
Bedroom
Others Hotel SM Cibitung
Others

General

  • AC
  • Ballroom
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Dining area
  • Hot breakfast

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Porter

Business Facilities

  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • TV lounge

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel SM Cibitung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Pets

Pets are not allowed in the accommodation.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel SM Cibitung
70
Number of floors in Hotel SM Cibitung
2
Another facilities in Hotel SM Cibitung
Ballroom, Cloakroom, Family room, Heater, Non-smoking room

Frequently asked question in Hotel SM Cibitung

What are available facilities at Hotel SM Cibitung?
There are top facilites at Hotel SM Cibitung such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel SM Cibitung?
The standard check-in time at Hotel SM Cibitung is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel SM Cibitung provide breakfast?
Yes, Hotel SM Cibitung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel SM Cibitung?
Hotel SM Cibitung is a 1.0-star hotel.
How many floors does Hotel SM Cibitung have?
Hotel SM Cibitung has 2 floors.
See All

More Reviews from Other Guests in Hotel SM Cibitung

8.2
Very Good
From 1,092 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Hotel SM Cibitung
All
Staff Friendliness (19)
Accessibility (17)
Bedroom (17)
Ambiance (15)
Bathroom (14)
Room Space (13)
Wifi (11)
Check-in/out Time (11)
Hotel Area (11)
Distance to City Center (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel SM Cibitung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
Close to toll road access. Very strategic location.
Translated by Google Icon
See original
Find this review helpful?
N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It would be great to be able to check in early.
Translated by Google Icon
See original
Find this review helpful?
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Always comfortable staying here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Dear Mr. R*n, Welcome to Zama Hotel & Restaurant. We are committed to providing you with a memorable stay experience. With comfortable rooms, excellent service, and comprehensive facilities, we offer the best prices, delicious food, and friendly, helpful staff. We look forward to welcoming you. Thank you for your review and star rating. We apologize for any inconvenience you experienced during your stay. We value your feedback and will strive to improve. Please check out our various promotions (room packages, meeting packages, food packages, etc.). If you would like to plan any events, please contact our marketing department. We look forward to welcoming you again. Reservations and inquiries: 02-46 (phone), 08-54 (WhatsApp). Thank you for your support. Zama Hotel & Restaurant.
Translated by Google Icon
See original
Ira D.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Maybe the toilet should be upgraded, because it's difficult to take a shower.
Translated by Google Icon
See original
Find this review helpful?
A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff, good service, delicious food
Translated by Google Icon
See original
Find this review helpful?
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The fan can't rotate, there's no charger plug.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Valued Guests, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay experience, offering comfortable rooms, excellent service, and comprehensive amenities. We strive to offer the best prices and the most delicious food, and our friendly and attentive staff are always ready to welcome you. Thank you for your reviews and star ratings. We sincerely apologize for any inconvenience you may have experienced during your stay at our hotel. We will do our best to provide you with an even better experience once the fan maintenance is complete. Please see our various promotions (room packages, meeting packages, food packages, etc.). For inquiries about these promotions, please contact our marketing department. We look forward to welcoming you back again. Reservations: Tel. 02-46, WhatsApp 08-54. Thank you for your continued support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
D***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Clean, tidy, and friendly. Please update the television soon.
Translated by Google Icon
See original
1 people find it helpful
M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
I stayed here for 4 days, strategic location, fast service, clean room, hospitality receptionist and security, recommended.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear Ms. Mi, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay through our rooms, services, and amenities. We are pleased to offer delicious food at reasonable prices. Our friendly and attentive staff look forward to welcoming you. Thank you for your valuable feedback and rating. We sincerely apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please see our various promotions (room packages, meeting packages, meal packages, etc.). For inquiries regarding event planning, please contact our marketing department. We hope to welcome you back again. For inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
Profile Picture
suwandi e. n.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Good service, friendly and welcoming, and clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2026
Dear Ms. Suwannee N., Welcome to Sama Hotel & Restaurant. We are committed to providing every guest with a memorable experience through our rooms, services, and amenities. We offer the best prices, the best food, and friendly, welcoming staff. *Thank you for your review and rating. We sincerely apologize for any inconvenience caused by incomplete amenities. Some Deluxe rooms have CRT TVs, while others have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please see our various promotions (room packages, meeting packages, food packages, etc.). For inquiries about promotions, please contact our marketing department. We look forward to welcoming you again. For inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff was very friendly, the check-in process was fast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2026
Dear Mr./Ms. E*i, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay through our rooms, services, and amenities. We offer delicious food at great value, and our friendly and attentive staff look forward to welcoming you. Thank you for your review and rating. We apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please check out our various promotions (room packages, meeting packages, food packages, etc.). For inquiries regarding event planning, please contact our marketing department. We look forward to welcoming you back again. For any questions or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
N***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
According to the price.. Maximum service
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. N*h, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay experience through our rooms, services, and amenities. We offer delicious food at great value, and our friendly and attentive staff look forward to welcoming you. Thank you for your valuable feedback and rating. We sincerely apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. We also have many promotions (room packages, meeting packages, food packages, etc.). Please contact our marketing department for more information on our promotions. We look forward to welcoming you back again. For any inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
clean room, comfortable place, good service 🥰🥰
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2026
Hello Mr./Ms. I*a, welcome to Sama Hotel & Restaurant. We are committed to providing every guest with a memorable experience through our rooms, services, and amenities. We offer the best prices, the best food, and friendly, welcoming staff. Thank you for your valuable feedback and rating. We apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. We also have many promotions (room packages, meeting packages, food packages, etc.). Please contact our marketing department for more information on our promotions. We look forward to welcoming you again. For inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
r***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
It's good, but there are some who don't use AC
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2026
Hello, R*I. Welcome to Sama Hotel & Restaurant. We strive to create an unforgettable stay for our guests through our rooms, services, and facilities. We offer delicious food at great value. Our friendly and attentive staff will be happy to assist you. Thank you for your valuable feedback and rating. We apologize for any inconvenience caused. Superior rooms are equipped with CRT TVs, while other rooms are equipped with LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please check out our various promotions (room packages, meeting packages, dining packages, etc.). For event planning inquiries, please contact our marketing department. We look forward to welcoming you again. For questions or reservations, please call 02*46 or WhatsApp us at 08*54. Thank you for your patronage. From the entire Sama Hotel & Restaurant team.
Translated by Google Icon
See original
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 28 week(s) ago
The bed was dirty, with old sheets that hadn't been changed, and the pillowcases were dirty, covered in hair from the previous guest. Worst of all, the bathroom floor was dirty and full of tiny worms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Mr. G*t, We apologize for the inconvenience caused. Thank you for your review. Samaj Bitan Hotel will continue to improve the cleanliness of our guest rooms. Samaj Bitan Hotel & Restaurant warmly welcomes you and your family. We are committed to providing impressive rooms, services and facilities to all our guests. We always offer the best prices and the best food. And we appreciate that our staff provides friendly and warm service. *Thank you for your review and rating* You can always enjoy our latest promotions (room packages, meeting packages, dining packages, etc.) Please contact our marketing department for upcoming events. We look forward to serving you again. For any inquiries or reservations, please contact 02*6 / Tel. 08*54 / WhatsApp. Thank you for using our services. Best regards, Samaj Bitan Hotel & Restaurant Management
Translated by Google Icon
See original
F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The staff are friendly, the check-in process is also fast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Mr. F*h, Sama Hotel & Restaurant would like to welcome you and your family. We are committed to providing you with an unforgettable stay experience with comfortable rooms, excellent service and complete facilities. We offer the best prices, delicious food and friendly and attentive service. *Thank you for your review and predictions.* We always have interesting promotions (room packages, meeting packages, dining packages, etc.) If you are planning an event, please contact our marketing department. We look forward to welcoming you. Enquiries & Reservations: 02**********46 / Tel: 08**********54 / WhatsApp Thank you for using our services. Thank you. Sama Hotel & Restaurant Management Team
Translated by Google Icon
See original
f***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Great hotel, recommended for rest
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear F*a, Sama Hotels & Resorts welcomes you and your family. We are committed to creating a memorable experience for our guests with comfortable rooms, excellent service and comprehensive facilities. We offer the best prices and the most delicious food, and it is our pleasure to see our staff serving you with dedication. *Thank you for your five-star review* We always have exciting promotions (room packages, meeting packages, dining packages, etc.) If you are planning an event, please contact our marketing department. We look forward to welcoming you. Inquiries & Reservations: 02*******4 / WhatsApp Thank you for using our services. Sama Hotels & Resorts Management Team
Translated by Google Icon
See original
Y***i
icon-origin-TRAVELOKA
5.6
/10
Reviewed 32 week(s) ago
Superior package room is the most expensive, very disappointed for a jasmine room, the bathroom has no hot water, the tube TV has no wifi, is this the worst room on purpose, is this the quality?
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr/Ms Yee, Sama Hotel & Restaurant welcomes you and your family. We are committed to providing you with a memorable experience in our rooms, services and facilities. We offer the best prices, the most delicious food and friendly and attentive service. *Thank you for your review and rating. We apologize for any inconvenience this may cause. Some of our superior rooms have CRT TVs while others have LED/flat screen TVs. All rooms have free Wi-Fi. We always have the best deals (room packages, meeting packages, dining packages, etc.). If you are planning an event, please feel free to contact our marketing department. We look forward to welcoming you. Enquiries & Reservations: 02**********46 / Tel: 08**********54 / WhatsApp Thank you for using our services. Thank you. Sama Hotel & Restaurant
Translated by Google Icon
See original
Andri H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Comfortable and nice for resting
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Mr. Andre, Welcome to Sama Hotel & Restaurant. We are committed to creating memorable experiences with our rooms, services and facilities. We offer the best prices and the most delicious food, and we would like to thank all our staff for their dedication. *Thank you for your review and rating* We always have the best packages (room packages, meeting packages, restaurant packages, etc.) If you are planning an event, please contact our marketing department. We look forward to welcoming you back. Enquiries and Reservations: 02*******6 / Tel: 08*******54 / WA Thank you for using our services. Thank you. Sama Hotel & Restaurant Management
Translated by Google Icon
See original
azka k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
polite and courteous hotel waiter
Translated by Google Icon
See original
Find this review helpful?
E***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Make your rest comfortable and strategic location... Make meeting your husband easy...
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel SM Cibitung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 1,092 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Hotel SM Cibitung
All
Staff Friendliness (19)
Accessibility (17)
Bedroom (17)
Ambiance (15)
Bathroom (14)
Room Space (13)
Wifi (11)
Check-in/out Time (11)
Hotel Area (11)
Distance to City Center (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel SM Cibitung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 day(s) ago
Close to toll road access. Very strategic location.
Translated by Google Icon
See original
Find this review helpful?
N***l
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It would be great to be able to check in early.
Translated by Google Icon
See original
Find this review helpful?
R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Always comfortable staying here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 May 2026
Dear Mr. R*n, Welcome to Zama Hotel & Restaurant. We are committed to providing you with a memorable stay experience. With comfortable rooms, excellent service, and comprehensive facilities, we offer the best prices, delicious food, and friendly, helpful staff. We look forward to welcoming you. Thank you for your review and star rating. We apologize for any inconvenience you experienced during your stay. We value your feedback and will strive to improve. Please check out our various promotions (room packages, meeting packages, food packages, etc.). If you would like to plan any events, please contact our marketing department. We look forward to welcoming you again. Reservations and inquiries: 02-46 (phone), 08-54 (WhatsApp). Thank you for your support. Zama Hotel & Restaurant.
Translated by Google Icon
See original
Ira D.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Maybe the toilet should be upgraded, because it's difficult to take a shower.
Translated by Google Icon
See original
Find this review helpful?
A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff, good service, delicious food
Translated by Google Icon
See original
Find this review helpful?
S***n
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
The fan can't rotate, there's no charger plug.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Valued Guests, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay experience, offering comfortable rooms, excellent service, and comprehensive amenities. We strive to offer the best prices and the most delicious food, and our friendly and attentive staff are always ready to welcome you. Thank you for your reviews and star ratings. We sincerely apologize for any inconvenience you may have experienced during your stay at our hotel. We will do our best to provide you with an even better experience once the fan maintenance is complete. Please see our various promotions (room packages, meeting packages, food packages, etc.). For inquiries about these promotions, please contact our marketing department. We look forward to welcoming you back again. Reservations: Tel. 02-46, WhatsApp 08-54. Thank you for your continued support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
D***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Clean, tidy, and friendly. Please update the television soon.
Translated by Google Icon
See original
1 people find it helpful
M***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
I stayed here for 4 days, strategic location, fast service, clean room, hospitality receptionist and security, recommended.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear Ms. Mi, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay through our rooms, services, and amenities. We are pleased to offer delicious food at reasonable prices. Our friendly and attentive staff look forward to welcoming you. Thank you for your valuable feedback and rating. We sincerely apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please see our various promotions (room packages, meeting packages, meal packages, etc.). For inquiries regarding event planning, please contact our marketing department. We hope to welcome you back again. For inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
Profile Picture
suwandi e. n.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Good service, friendly and welcoming, and clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2026
Dear Ms. Suwannee N., Welcome to Sama Hotel & Restaurant. We are committed to providing every guest with a memorable experience through our rooms, services, and amenities. We offer the best prices, the best food, and friendly, welcoming staff. *Thank you for your review and rating. We sincerely apologize for any inconvenience caused by incomplete amenities. Some Deluxe rooms have CRT TVs, while others have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please see our various promotions (room packages, meeting packages, food packages, etc.). For inquiries about promotions, please contact our marketing department. We look forward to welcoming you again. For inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The staff was very friendly, the check-in process was fast.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2026
Dear Mr./Ms. E*i, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay through our rooms, services, and amenities. We offer delicious food at great value, and our friendly and attentive staff look forward to welcoming you. Thank you for your review and rating. We apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please check out our various promotions (room packages, meeting packages, food packages, etc.). For inquiries regarding event planning, please contact our marketing department. We look forward to welcoming you back again. For any questions or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
N***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
According to the price.. Maximum service
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. N*h, Welcome to Sama Hotel & Restaurant. We are committed to providing you with a memorable stay experience through our rooms, services, and amenities. We offer delicious food at great value, and our friendly and attentive staff look forward to welcoming you. Thank you for your valuable feedback and rating. We sincerely apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. We also have many promotions (room packages, meeting packages, food packages, etc.). Please contact our marketing department for more information on our promotions. We look forward to welcoming you back again. For any inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
clean room, comfortable place, good service 🥰🥰
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2026
Hello Mr./Ms. I*a, welcome to Sama Hotel & Restaurant. We are committed to providing every guest with a memorable experience through our rooms, services, and amenities. We offer the best prices, the best food, and friendly, welcoming staff. Thank you for your valuable feedback and rating. We apologize for any inconvenience caused. Superior rooms have CRT TVs, while other rooms have LED/flat-screen TVs. Free Wi-Fi is available in all rooms. We also have many promotions (room packages, meeting packages, food packages, etc.). Please contact our marketing department for more information on our promotions. We look forward to welcoming you again. For inquiries or reservations, please contact 02*46 (phone) or 08*54 (WhatsApp). Thank you for your support. Sama Hotel & Restaurant.
Translated by Google Icon
See original
r***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
It's good, but there are some who don't use AC
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jan 2026
Hello, R*I. Welcome to Sama Hotel & Restaurant. We strive to create an unforgettable stay for our guests through our rooms, services, and facilities. We offer delicious food at great value. Our friendly and attentive staff will be happy to assist you. Thank you for your valuable feedback and rating. We apologize for any inconvenience caused. Superior rooms are equipped with CRT TVs, while other rooms are equipped with LED/flat-screen TVs. Free Wi-Fi is available in all rooms. Please check out our various promotions (room packages, meeting packages, dining packages, etc.). For event planning inquiries, please contact our marketing department. We look forward to welcoming you again. For questions or reservations, please call 02*46 or WhatsApp us at 08*54. Thank you for your patronage. From the entire Sama Hotel & Restaurant team.
Translated by Google Icon
See original
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 28 week(s) ago
The bed was dirty, with old sheets that hadn't been changed, and the pillowcases were dirty, covered in hair from the previous guest. Worst of all, the bathroom floor was dirty and full of tiny worms.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Mr. G*t, We apologize for the inconvenience caused. Thank you for your review. Samaj Bitan Hotel will continue to improve the cleanliness of our guest rooms. Samaj Bitan Hotel & Restaurant warmly welcomes you and your family. We are committed to providing impressive rooms, services and facilities to all our guests. We always offer the best prices and the best food. And we appreciate that our staff provides friendly and warm service. *Thank you for your review and rating* You can always enjoy our latest promotions (room packages, meeting packages, dining packages, etc.) Please contact our marketing department for upcoming events. We look forward to serving you again. For any inquiries or reservations, please contact 02*6 / Tel. 08*54 / WhatsApp. Thank you for using our services. Best regards, Samaj Bitan Hotel & Restaurant Management
Translated by Google Icon
See original
F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The staff are friendly, the check-in process is also fast
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Mr. F*h, Sama Hotel & Restaurant would like to welcome you and your family. We are committed to providing you with an unforgettable stay experience with comfortable rooms, excellent service and complete facilities. We offer the best prices, delicious food and friendly and attentive service. *Thank you for your review and predictions.* We always have interesting promotions (room packages, meeting packages, dining packages, etc.) If you are planning an event, please contact our marketing department. We look forward to welcoming you. Enquiries & Reservations: 02**********46 / Tel: 08**********54 / WhatsApp Thank you for using our services. Thank you. Sama Hotel & Restaurant Management Team
Translated by Google Icon
See original
f***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Great hotel, recommended for rest
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear F*a, Sama Hotels & Resorts welcomes you and your family. We are committed to creating a memorable experience for our guests with comfortable rooms, excellent service and comprehensive facilities. We offer the best prices and the most delicious food, and it is our pleasure to see our staff serving you with dedication. *Thank you for your five-star review* We always have exciting promotions (room packages, meeting packages, dining packages, etc.) If you are planning an event, please contact our marketing department. We look forward to welcoming you. Inquiries & Reservations: 02*******4 / WhatsApp Thank you for using our services. Sama Hotels & Resorts Management Team
Translated by Google Icon
See original
Y***i
icon-origin-TRAVELOKA
5.6
/10
Reviewed 32 week(s) ago
Superior package room is the most expensive, very disappointed for a jasmine room, the bathroom has no hot water, the tube TV has no wifi, is this the worst room on purpose, is this the quality?
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr/Ms Yee, Sama Hotel & Restaurant welcomes you and your family. We are committed to providing you with a memorable experience in our rooms, services and facilities. We offer the best prices, the most delicious food and friendly and attentive service. *Thank you for your review and rating. We apologize for any inconvenience this may cause. Some of our superior rooms have CRT TVs while others have LED/flat screen TVs. All rooms have free Wi-Fi. We always have the best deals (room packages, meeting packages, dining packages, etc.). If you are planning an event, please feel free to contact our marketing department. We look forward to welcoming you. Enquiries & Reservations: 02**********46 / Tel: 08**********54 / WhatsApp Thank you for using our services. Thank you. Sama Hotel & Restaurant
Translated by Google Icon
See original
Andri H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Comfortable and nice for resting
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Mr. Andre, Welcome to Sama Hotel & Restaurant. We are committed to creating memorable experiences with our rooms, services and facilities. We offer the best prices and the most delicious food, and we would like to thank all our staff for their dedication. *Thank you for your review and rating* We always have the best packages (room packages, meeting packages, restaurant packages, etc.) If you are planning an event, please contact our marketing department. We look forward to welcoming you back. Enquiries and Reservations: 02*******6 / Tel: 08*******54 / WA Thank you for using our services. Thank you. Sama Hotel & Restaurant Management
Translated by Google Icon
See original
azka k.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
polite and courteous hotel waiter
Translated by Google Icon
See original
Find this review helpful?
E***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Make your rest comfortable and strategic location... Make meeting your husband easy...
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40