Arthama Hotel Makassar
Explore Arthama Hotel Makassar
Overall Ratings & Reviews Arthama Hotel Makassar
Traveloka (8,443)
Other sources (1)
8.4
Very Good
From 8,443 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.7
Service and Facilites
8.4
People often mention about Arthama Hotel Makassar
All
Staff Friendliness (112)
Bedroom (106)
Ambiance (105)
Distance to City Center (101)
Taste (90)
Accessibility (89)
Hotel Area (88)
Bathroom (87)
Variety (86)
Room Space (85)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Arthama Hotel Makassar
Number of reviews per page
20
40
Customer reviews
MK
Mia K.
9.1
/10
Reviewed 5 day(s) ago
Clean and comfortable, affordable price
See original
Find this review helpful?
Accommodation's Reply
09 Jan 2026
Dear Ms./Mrs. Mia, This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. We value your feedback and sincerely hope to have the opportunity to welcome you back for a better experience. Sincerely, General Manager
See original
M***i
9.7
/10
Reviewed 5 day(s) ago
Clean hotel, friendly service 🥰
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Mr./Ms. M*i, This is a message from Arthama Makassar Hotel. We thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
C***a
Staycation
10.0
/10
Reviewed 6 day(s) ago
Awesome, highly recommended. The breakfast is delicious, the staff are very good and friendly.
See original
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Mr./Ms. C*a, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
S***n
8.2
/10
Reviewed 1 week(s) ago
The hotel staff/admin did not provide correct information. The room had a city view. But when we entered the room, there was no city view.
See original
Find this review helpful?
Accommodation's Reply
09 Jan 2026
Dear Mr. S*n., This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
K***L
Leisure
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and helpful, the breakfast is varied and delicious, and there's a children's pool. This will be a favorite hotel every time you visit Makassar.
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Mr./Ms./Mr./Ms./L, This is a message from Arthama Makassar Hotel. We would like to thank you for your review and for your time. We apologize for any inconvenience you experienced during your stay. We value your feedback and sincerely hope to have the opportunity to welcome you back again for a better experience. Sincerely, General Manager
See original
Verified Traveler
10.0
/10
Reviewed 1 week(s) ago
I am very happy to be able to stay at the Arthama Hotel at an affordable price but with satisfactory facilities.
See original
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Valued Guest, The staff at Atama Makassar Hotel would like to inform you that we apologize for any inconvenience you may have experienced during your stay. Your valuable feedback will be invaluable in improving our services in the future. We sincerely hope to welcome you again. All staff members look forward to providing you with an even more pleasant stay. Thank you! Hotel President
See original
e***s
Leisure
5.0
/10
Reviewed 1 week(s) ago
I stayed here for 4 days 3 nights and had a bad experience staying there.. for the first day it was okay, the food was okay, the room wasn't too spacious but it was clean okay.. but on the second day my husband lost something in the room when I left.. I did ask the housekeeping to clean my room but when I got home I lost my things.. and in the things there was also quite a lot of money.. the hotel only introduced me to the room boy but there was no action like showing the CCTV when the incident happened.. even though the missing items were also important.. maybe it was just an individual but I was disappointed with this hotel 🙏🏻
Read More
See original
Find this review helpful?
Accommodation's Reply
07 Jan 2026
Dear Mr./Ms. e*s, This is a brief update from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
Anita T. T.
Business
8.6
/10
Reviewed 2 week(s) ago
😟for any coffee, hotter is better
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Ms./Mrs. Anita T.T., This is a message from Arthama Makassar Hotel. We thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
Anita T. T.
Business
8.1
/10
Reviewed 2 week(s) ago
The coffee is not hot and too weak, we ordered it and it was not hot... please pay attention, thx
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Ms./Mrs. Anita T.T., This is a message from Arthama Makassar Hotel. We thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
M***h
Leisure
10.0
/10
Reviewed 2 week(s) ago
In short, I'm satisfied, even though at first I was disappointed because it turned out there wasn't a swimming pool, but all the service, friendliness, cleanliness and food made up for my disappointment... the best, in short.
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Mr. M*h, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
B***g
8.5
/10
Reviewed 2 week(s) ago
This hotel is basically good, but the receptionist was unfriendly.
The room didn't match our reservation.
See original
3 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Ms./Mrs. B*G, This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
R***l
Leisure
9.7
/10
Reviewed 2 week(s) ago
A strategically located hotel. Close to shopping and culinary attractions. Every time I visit Makassar, I always stay here.
See original
Find this review helpful?
Accommodation's Reply
26 Dec 2025
Dear Mr./Ms. R*l, This is a message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
RA
Rahman A.
9.4
/10
Reviewed 3 week(s) ago
The view is excellent, overlooking CPI. The room is also on a high floor, so the view is even more expansive. The room and cleanliness are quite good.
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear Mr./Mrs. Rahman A., This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We hope to welcome you back again for an even better experience. Sincerely, General Manager
See original
r
rahman
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the rooms and hotel environment are clean, the location is strategic.
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear Mr. Rahman! This is Atama Makassar Hotel. We look forward to welcoming you. Thank you for your valuable feedback. We apologize for any inconvenience you may have experienced during your stay. Your valuable feedback will be invaluable in improving our services in the future. We hope to welcome you back again soon. We sincerely hope you will visit us again in the future. President
See original
r
rahman
Medical
10.0
/10
Reviewed 3 week(s) ago
Strategic location, friendly hotel staff, clean hotel environment & hotel rooms.
See original
Find this review helpful?
Accommodation's Reply
26 Dec 2025
Dear Mr./Mrs. Rahman, This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We hope to welcome you back again with an even better experience. Sincerely, General Manager
See original
Y***i
10.0
/10
Reviewed 3 week(s) ago
The atmosphere is pleasant and the staff are friendly.
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Hello Mr./Ms. E! This is Atama Makassar Hotel. Thank you so much for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. Your valuable feedback will be invaluable in improving our services in the future. We hope to welcome you back again soon. All of our staff sincerely hope to provide you with an even more satisfactory service. Thank you! President
See original
W***a
Leisure
9.1
/10
Reviewed 4 week(s) ago
The service is good and the hotel is close to everywhere.
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear Ms./Mrs. Wa, This is a brief message from Arthama Makassar Hotel. Thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback is taken seriously and will be used to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
S***i
10.0
/10
Reviewed 4 week(s) ago
Highly recommended to stay here
See original
Find this review helpful?
Accommodation's Reply
22 Dec 2025
Dear Mr./Ms. S*i, This is a message from Arthama Makassar Hotel. We thank you for your review and your time. We apologize for any inconvenience you experienced during your stay. Your feedback will be taken seriously to improve the quality of our services in the future. We sincerely hope to have the opportunity to welcome you back again with an even better experience. Sincerely, General Manager
See original
R***A
8.8
/10
Reviewed 4 week(s) ago
-‐-------------------'---------
See original
Find this review helpful?
A***a
8.5
/10
Reviewed 6 week(s) ago
The view I got was nice
See original
Find this review helpful?
Accommodation's Reply
04 Dec 2025
Dear A*a, Thank you for taking the time to write a review of Artama Hotel Makassar. We apologize for any inconvenience you experienced during your stay. Your feedback is very important for us to consider and improve our service quality in the future. We hope to have the opportunity to welcome you back again with an even better experience. Best regards, General Manager
See original
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
TikTok
Youtube
Copyright © 2026 Traveloka. All rights reserved