Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write such a positive review. We are delighted that you chose our hotel during your participation in the Pocari Run Race, and we are pleased to hear that the quick check-in process, friendly service, clean and fragrant rooms, and comfortable beds made your stay even more enjoyable after a tiring day. We hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your kind review. We are delighted to hear that we have made a positive impression with our friendliness and accommodating service. Your kind words mean a great deal and motivate us to continue delivering exceptional hospitality to every guest. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another enjoyable stay. Best regards, Dayu Febry Front Office Manager

Dear Valued Guests, Warm greetings from Aston Inn Mataram! Thank you for your wonderful reviews and for choosing Aston Inn Mataram as your accommodation every time you visit Lombok. Your trust and loyalty drive us to continue providing the best service and comfort to all our guests. We sincerely hope to welcome you and your family back to Aston Inn Mataram on your next visit. Best regards, Dayu Febri, Front Office Manager

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced with your request for takeout breakfast. We understand that your schedule was busy and you didn't have time to enjoy breakfast in the restaurant. Thank you for your feedback. We have taken note of this and have reviewed our policy to consider and provide better solutions for guests in specific situations while maintaining our operational standards. We look forward to welcoming you back to Aston Inn Mataram for an even better stay. Sincerely, Dayu Febry, Front Office Manager

Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for taking the time to share such a detailed review following your extended stay with us. We truly appreciate that you chose to stay with us for more than 10 days and explored our facilities. We are delighted to know that you enjoyed our comfortable beds, reliable WiFi, sustainable refillable water bottle concept, extensive breakfast selection, friendly staff, convenient location, and the accessibility to nearby restaurants and stores. At the same time, we sincerely apologize for the inconveniences you experienced with ants in the bathroom and on the balcony, as well as the noise around the hallways and swimming pool. Your comments have been noted, and we have followed up with our pest control provider to strengthen our preventive measures. We have also reviewed our pool supervision procedures and reminded our guests of our quiet-hour etiquette to help create a more comfortable environment for everyone. Your constructive feedback is invaluable as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience that reflects the high standards we strive to deliver. Best regards, Dayu Febry Front Office Manager

Dear Mr./Ms. Deriskaputria, Warm greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review. We are delighted to hear that you enjoyed our food and that our central location made your stay convenient. We hope to welcome you back in the future. Sincerely, Dayu Febri, Front Office Manager

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience staying at Aston Inn Mataram. We are delighted to hear that you enjoyed your stay overall. Thank you again for your compliments on Vanessa's excellent and friendly service. We have passed on these compliments to her as a token of our appreciation for her dedication. We are pleased to hear that you enjoyed our breakfast buffet and were satisfied with the comfort of the amenities, including the good water pressure in the shower. We look forward to welcoming you back to Aston Inn Mataram on your next stay and providing you with an even better experience. Sincerely, Dayu Febry, Front Office Manager

Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for your excellent review. We are delighted that you rated Aston Inn Mataram as the best in every aspect. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Inn Mataram soon. Sincerely, Dayu Febri, Front Office Manager

Dear Mr. Kwan A., Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We hope you enjoyed your stay at Aston Inn Mataram and we look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager

Dear Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are thrilled to hear that you had a great experience staying with us. Your kind words about our helpful staff mean a lot to our entire team, as providing excellent service is always our top priority. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another memorable stay. Best regards, Dayu Febry Front Office Manager

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our convenient location and the many amenities. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Dayu Febri, Front Office Manager

Dear Mr. Abdul M.B.D.A, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful scenery and had such a pleasant experience with us that you would like to stay again in the future. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay. Best regards, Dayu Febry Front Office Manager

Dear Valued Guest, This is Mataram Aston Hotel. Thank you so much for choosing to stay with us. We greatly appreciate your feedback regarding your stay at Mataram Aston Hotel. We are delighted that you enjoyed our friendly and attentive service, including early check-in (subject to room availability) upon arrival. We are also honored to have upgraded your room to a balcony complimentary of your choice and offered you a special discount. We strive to make your stay even better in the future. We look forward to welcoming you back again. Thank you very much. Sincerely, Dayu Febri, Front Office Manager

Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with our friendly service, cleanliness, and excellent location. Your compliments motivate us to continue maintaining and improving the quality of our service in all aspects. We hope to welcome you back again in the future. Sincerely, Dayu Febri, Front Office Manager

Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We apologize for the inconvenience you experienced regarding the humidity and unpleasant odor in your room. We have noted your feedback and will investigate and resolve the issue to ensure the quality of our rooms is maintained. We hope to provide you with a better experience on your next stay. Sincerely, Dayu Febri, Front Office Manager