Aston Inn Mataram

Hotels
8.6
/10
Very Good
5,936 reviews

What Guests Say About Their Stay

Distance To City Center (214)
Staff Friendliness (199)
Bedroom (191)
Ambiance (187)

Abdul M. B. D. A.

10.0
/ 10
Would love to stay in this hotel again in the future. Beautiful scenery.

Verified Traveler

10.0
/ 10
I had a really pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained, making it a great place to relax after a day of exploring Lombok. The room was cozy and equipped with everything I needed, and I especially appreciated how neat and organized everything was. The staff were friendly and helpful throughout my stay, which made the experience even more enjoyable. The location is also very convenient, right in the center of Mataram, with easy access to nearby places and attractions. Overall, it’s a great choice if you’re looking for a comfortable and affordable stay with good service in Mataram.

Verified Traveler

10.0
/ 10
I had a pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained. The room was cozy and had everything I needed for a relaxing stay. The staff were friendly, helpful, and provided great service throughout my visit. The location is also convenient, making it easy to get around the city. Overall, it’s a great choice if you’re looking for a comfortable and reliable stay in Mataram.

I***q

10.0
/ 10
Comfortable and clean rooms, friendly hotel staff, varied breakfast with many menus, and a very strategic location.
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Dian A. D.

10.0
/ 10
I stayed here for two days and it was a great experience. First, I was allowed to leave my luggage in the morning before continuing my business trip because I arrived before check-in time. Then, when I checked in at the right time, I was able to stay on the third floor, the same floor as the swimming pool. My husband then had easy access to the swimming pool. After checking out, we were going to Gili and couldn't bring our luggage, so we were allowed to leave it at Aston Inn Mataram. The room was also quite tidy. The staff was friendly and very helpful. We needed a spoon for our medicine, as well as prayer items like a prayer mat and sarong, which were provided. Thank you very much to Aston Inn Mataram :)
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In the Area
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named ASTON Inn Mataram Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aston Inn Mataram

Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
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Lobby Aston Inn Mataram
Exterior 2 Aston Inn Mataram

Discover More About Aston Inn Mataram

Discover Your Perfect Getaway at Aston Inn Mataram

Welcome to Aston Inn Mataram, your premier destination for an unforgettable stay in the heart of Nusa Tenggara Barat, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, Aston Inn Mataram is designed to be your home away from home, providing a tranquil retreat amidst the vibrant energy of Mataram. Room rates at Aston Inn Mataram start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Aston Inn Mataram Location

Aston Inn Mataram is strategically situated in the bustling city center of Mataram, offering unparalleled access to the region's most captivating sights and essential amenities. Located at Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126, our hotel is approximately a 45-minute drive from Lombok International Airport (LOP), making your arrival and departure seamless. For those arriving by car, we are conveniently positioned near major thoroughfares, ensuring easy navigation throughout the island. The atmosphere surrounding Aston Inn Mataram is one of vibrant urban life, with the hotel itself providing a peaceful sanctuary. You'll find yourself within easy reach of local markets, cultural landmarks, and the beautiful Sasak villages that dot the surrounding landscape.

Aston Inn Mataram Facilities & Services

Facilities for guests at Aston Inn Mataram are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a morning swim. Operating hours: 7:00 AM to 7:00 PM. No additional fee.
  • A well-equipped fitness center for guests to maintain their workout routine. Operating hours: 6:00 AM to 9:00 PM. No additional fee.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, offering convenience for those traveling by car. No additional fee.
  • A dedicated concierge service to assist with your travel needs, tour bookings, and local recommendations.
  • Room service is available to cater to your dining preferences in the comfort of your room. Operating hours: 6:00 AM to 11:00 PM.
  • Meeting and banquet facilities are available for corporate events and special occasions.

Aston Inn Mataram Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Aston Inn Mataram offer comfort and style, ensuring a restful experience.
  • Deluxe Room:

    Available in City View or Garden View. Non-smoking. Features a comfortable king or twin beds.
  • Executive Room:

    Offers enhanced amenities and a choice of City View or Garden View. Non-smoking. Equipped with a king or twin beds. Some rooms may feature a bathtub.
  • Suite Room:

    Our most spacious option, providing separate living and sleeping areas. Available with City View. Non-smoking. Features a luxurious king bed and a bathtub.
  • Family Room:

    Ideal for families traveling together, offering ample space and comfort. Available with Garden View. Non-smoking. Features a king bed and two single beds.
Please note that all rooms are designated as non-smoking. For guests who prefer to bring their furry companions, Aston Inn Mataram is a pet-friendly hotel under specific conditions. Please inquire with our front desk for detailed policies and any applicable cleaning fees in Philippine Pesos (PHP).

Aston Inn Mataram Dining & Restaurants

Savor a delightful culinary journey at Aston Inn Mataram, where our dining venues offer a taste of local and international flavors.
  • The Garden Cafe:

    Our all-day dining restaurant, offering a delectable breakfast buffet and an à la carte menu for lunch and dinner. Specializing in authentic Indonesian cuisine with a focus on fresh, local ingredients. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 6:00 AM to 10:00 PM.
  • The Pool Bar:

    Enjoy refreshing beverages and light snacks by the poolside. A perfect spot to unwind and relax. Estimated price per person: PHP 200 - PHP 500. Operating hours: 10:00 AM to 8:00 PM.

Aston Inn Mataram Nearby Attractions and Activities

Mataram and its surrounding areas offer a wealth of attractions for every visitor. Explore the rich culture and natural beauty that Nusa Tenggara Barat has to offer.
  • Taman Mayura:

    A historical water palace and garden, offering a glimpse into the royal past of Mataram.
  • Pura Meru:

    The largest and most sacred Hindu temple in Lombok, showcasing intricate architecture and spiritual significance.
  • Museum Negeri Nusa Tenggara Barat:

    Discover the history, culture, and art of Lombok and its surrounding islands.
  • Senggigi Beach:

    A popular coastal stretch known for its beautiful sandy shores, clear waters, and vibrant sunset views.
  • Rinjani National Park:

    For the adventurous, this park is home to Mount Rinjani, a majestic active volcano offering challenging treks and breathtaking panoramas.
If you are looking for other activities around Aston Inn Mataram, check out the best deals on Traveloka: Recommended activities in Mataram!

How to Get to Aston Inn Mataram from the Airport

Navigating your way to Aston Inn Mataram is straightforward, with several convenient options available. The airport transfer service of Aston Inn Mataram ensures a smooth transition from Lombok International Airport (LOP) to our doorstep.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This can be arranged in advance through our concierge. Estimated price: PHP 1,500 - PHP 2,000.
  • Metered Taxis:

    Official metered taxis are readily available at Lombok International Airport. Ensure the meter is used for a fair fare. Estimated price: PHP 800 - PHP 1,200.
  • Ride-hailing Services:

    You can also opt for ride-hailing services, which are a popular and often cost-effective choice. The pick-up points are clearly marked at the airport. Estimated price: PHP 700 - PHP 1,000.
  • Car Rental:

    Several car rental agencies operate at the airport, providing flexibility for exploring the region at your own pace. Prices vary depending on the vehicle type and rental duration.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Aston Inn Mataram

Aston Inn Mataram stands out as the ideal choice for your next trip to Nusa Tenggara Barat, offering a perfect blend of comfort, convenience, and authentic local charm.
  • Prime Location:

    Situated in the heart of Mataram, providing easy access to attractions, dining, and transportation.
  • Exceptional Facilities:

    Enjoy our swimming pool, fitness center, and complimentary Wi-Fi.
  • Comfortable Accommodations:

    A variety of well-appointed room types to suit your preferences.
  • Delicious Dining:

    Savor local and international cuisine at our on-site restaurant.
  • Warm Hospitality:

    Experience the genuine warmth and attentive service of our dedicated staff.
Discover the best Room availability at Aston Inn Mataram and make your Booking Aston Inn Mataram today. We invite you to experience the unparalleled convenience and value that Traveloka offers. Book budget hotels in Nusa Tenggara Barat and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Aston Inn Mataram

Swimming Pool Aston Inn Mataram
Swimming Pool
Functional Hall Aston Inn Mataram
Functional Hall
Lobby Aston Inn Mataram
Lobby
Exterior Aston Inn Mataram
Exterior
Bedroom Aston Inn Mataram
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar
  • Pub
  • Snacks
  • Snack bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • Sun loungers
  • TV lounge

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Aston Inn Mataram

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 31-10-2024 to 15-11-2024.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Inn Mataram
130
Number of floors in Aston Inn Mataram
7
Another facilities in Aston Inn Mataram
Bellhop, Welcoming drinks, Concierge, Doorman, Front desk

Frequently asked question in Aston Inn Mataram

What are available facilities at Aston Inn Mataram?
There are top facilites at Aston Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Mataram?
The standard check-in time at Aston Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Inn Mataram provide breakfast?
Yes, Aston Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aston Inn Mataram?
Aston Inn Mataram is a 4.0-star hotel.
How many floors does Aston Inn Mataram have?
Aston Inn Mataram has 7 floors.
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More Reviews from Other Guests in Aston Inn Mataram

Overall Ratings & Reviews Aston Inn Mataram

Traveloka (5,816)
Other sources (120)
8.7
Very Good
From 5,816 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Aston Inn Mataram
All
Distance to City Center (122)
Bedroom (118)
Staff Friendliness (117)
Ambiance (109)
Room Space (100)
Bathroom (100)
Accessibility (98)
Taste (97)
Hotel Area (96)
Check-in/out Time (87)
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Traveler Reviews Aston Inn Mataram

Number of reviews per page
20
40
Customer reviews
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 hour(s) ago
Overall, it was very good. The front desk staff, Ms. Vanessa, provided excellent service. The breakfast buffet was also delicious. The shower had good water pressure.
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The best of everything.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for your excellent review. We are delighted that you rated Aston Inn Mataram as the best in every aspect. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Inn Mataram soon. Sincerely, Dayu Febri, Front Office Manager
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Quen A.
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10.0
/10
Reviewed 2 week(s) ago
I'm on my way to the airport, thank you.
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Accommodation's Reply
03 Jul 2026
Dear Mr. Kwan A., Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We hope you enjoyed your stay at Aston Inn Mataram and we look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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M***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Great experience with this hotel, all of the staff are helpful.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are thrilled to hear that you had a great experience staying with us. Your kind words about our helpful staff mean a lot to our entire team, as providing excellent service is always our top priority. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another memorable stay. Best regards, Dayu Febry Front Office Manager
M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location, close to the city center.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our convenient location and the many amenities. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Dayu Febri, Front Office Manager
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Abdul M. B. D. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Would love to stay in this hotel again in the future. Beautiful scenery.
+5
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Accommodation's Reply
12 Jun 2026
Dear Mr. Abdul M.B.D.A, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful scenery and had such a pleasant experience with us that you would like to stay again in the future. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay. Best regards, Dayu Febry Front Office Manager
s***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was very friendly, and since we arrived in Mataram at 11am, we asked for early check-in. After checking the availability of the room, thankfully, there was one ready, and we were allowed to check in shortly after 11am. We were also upgraded to a room with a balcony. We also got a discounted price from the flash sale. Thank you and Aston Inn Mataram ♥️
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, This is Mataram Aston Hotel. Thank you so much for choosing to stay with us. We greatly appreciate your feedback regarding your stay at Mataram Aston Hotel. We are delighted that you enjoyed our friendly and attentive service, including early check-in (subject to room availability) upon arrival. We are also honored to have upgraded your room to a balcony complimentary of your choice and offered you a special discount. We strive to make your stay even better in the future. We look forward to welcoming you back again. Thank you very much. Sincerely, Dayu Febri, Front Office Manager
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i***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly service, good cleanliness, good location
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with our friendly service, cleanliness, and excellent location. Your compliments motivate us to continue maintaining and improving the quality of our service in all aspects. We hope to welcome you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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L***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 8 week(s) ago
321, the room smells a bit damp..
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We apologize for the inconvenience you experienced regarding the humidity and unpleasant odor in your room. We have noted your feedback and will investigate and resolve the issue to ensure the quality of our rooms is maintained. We hope to provide you with a better experience on your next stay. Sincerely, Dayu Febri, Front Office Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Comfortable and clean, highly recommended, must try
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you felt comfortable and satisfied with the cleanliness of the hotel, and that you have given us such compliments. We hope to welcome you back for your next stay. Sincerely, Dayu Febri, Head of Front Office
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was a good experience there.
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Accommodation's Reply
24 May 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your review. We are happy to know that you had a good experience during your stay with us. Your kind feedback is truly appreciated and motivates our team to keep delivering the best service. We look forward to welcoming you back again in the future. Best regards, Dayu Febry Front Office Manager
I***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I often stay here every time I go to Lombok, nearby city center & good facilities
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Accommodation's Reply
24 May 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your continued trust and loyalty in choosing ASTON Inn Mataram whenever you visit Lombok. We are very happy to know that you enjoy our strategic location near the city center and our facilities. Your kind feedback means a lot to our team and motivates us to consistently maintain and improve our service quality. We look forward to welcoming you back again on your next visit to Lombok. Best regards, Dayu Febry Front Office Manager
H***u
icon-origin-TRAVELOKA
7.0
/10
Reviewed 10 week(s) ago
Why is it that at this hotel, when checking in, we always have to wait, even though it's already past 2 o'clock. Especially for people who are early, it's a shame it takes even longer.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We apologize for the inconvenience you experienced during check-in, which was delayed even after the scheduled check-in time. This was not what we anticipated, and your feedback is invaluable to us. We have noted this issue and are following up by evaluating and improving our operational coordination, especially during peak hours, to ensure a faster and more convenient check-in process for all guests. We hope to provide you with a better experience on your next stay. Sincerely, Dayu Febri, Front Office Manager
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M***M
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It is very clear that staying at Aston Mataram is the best in everything, the restaurant, rooms, swimming pool are all top 10 stars. Want to go anywhere close to the city center
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your wonderful review of Aston Inn Mataram. We are delighted to hear that you were impressed with our facilities, from our restaurants and rooms to our swimming pool, which provided an excellent experience during your stay. Our superb location and proximity to the city center are also highlights that we hope will greatly benefit our guests. Your "10-star" rating is a great motivation for us to continue providing the best service. We look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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D***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Top and a must try, happy weekend guys!
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We are delighted to hear that you enjoyed your stay and recommended our hotel. We hope to welcome you back on your next stay. Sincerely, Dayu Febri, Front Office Manager
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Y***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 11 week(s) ago
The place is comfortable and not noisy.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you felt comfortable during your stay and enjoyed the tranquil atmosphere of the hotel. Your compliments encourage us to continue striving to maintain comfort and quality service for all our guests. We hope to welcome you back soon. Sincerely, Dayu Febri, Front Office Manager
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and very helpful during check-in/out.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you appreciated the friendliness and assistance of our staff during check-in and check-out. Your compliments motivate us to continue striving for the best service and a comfortable experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Dayu Febry, Front Office Manager
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very satisfied with all the services at this Aston hotel
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with all the services we provided during your stay. Your compliments encourage us to continue striving to maintain and improve the quality of our services in all aspects. We hope to welcome you back for your next stay. Sincerely, Dayu Febri, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I had a really pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained, making it a great place to relax after a day of exploring Lombok. The room was cozy and equipped with everything I needed, and I especially appreciated how neat and organized everything was. The staff were friendly and helpful throughout my stay, which made the experience even more enjoyable. The location is also very convenient, right in the center of Mataram, with easy access to nearby places and attractions. Overall, it’s a great choice if you’re looking for a comfortable and affordable stay with good service in Mataram.
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Accommodation's Reply
24 May 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your wonderful review of ASTON Inn Mataram. We are truly delighted to know that you had a pleasant and comfortable stay with us while exploring Lombok. It is great to hear that you found the room cozy, clean, and well-equipped, and that our team’s friendliness and helpful service made your experience even more enjoyable. We are also pleased that our central location in Mataram added convenience to your trip. Your kind words and appreciation mean a lot to our team and motivate us to keep delivering excellent service. We look forward to welcoming you back again for another comfortable and enjoyable stay. Best regards, Dayu Febry Front Office Manager
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Madi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A comfortable place to stay in the center of Mataram city, complete facilities, delicious food, and close to culinary and shopping places.
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Accommodation's Reply
24 May 2026
Dear Mr. Madi, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your kind review. We are very happy to know that you enjoyed your stay and found our hotel comfortable, with complete facilities and delicious food. It’s also great to hear that our central location made it easy for you to explore nearby culinary and shopping areas. We look forward to welcoming you back again in the future for another pleasant stay. Best regards, Dayu Febry Front Office Manager
Number of reviews per page
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Bedroom 4 Aston Inn Mataram

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Overall Ratings & Reviews Aston Inn Mataram

Traveloka (5,816)
Other sources (120)
8.7
Very Good
From 5,816 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Aston Inn Mataram
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Distance to City Center (122)
Bedroom (118)
Staff Friendliness (117)
Ambiance (109)
Room Space (100)
Bathroom (100)
Accessibility (98)
Taste (97)
Hotel Area (96)
Check-in/out Time (87)
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Traveler Reviews Aston Inn Mataram

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40
Customer reviews
K***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 11 hour(s) ago
Overall, it was very good. The front desk staff, Ms. Vanessa, provided excellent service. The breakfast buffet was also delicious. The shower had good water pressure.
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A***n
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The best of everything.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for your excellent review. We are delighted that you rated Aston Inn Mataram as the best in every aspect. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Inn Mataram soon. Sincerely, Dayu Febri, Front Office Manager
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Quen A.
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10.0
/10
Reviewed 2 week(s) ago
I'm on my way to the airport, thank you.
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Accommodation's Reply
03 Jul 2026
Dear Mr. Kwan A., Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We hope you enjoyed your stay at Aston Inn Mataram and we look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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M***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Great experience with this hotel, all of the staff are helpful.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are thrilled to hear that you had a great experience staying with us. Your kind words about our helpful staff mean a lot to our entire team, as providing excellent service is always our top priority. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another memorable stay. Best regards, Dayu Febry Front Office Manager
M***s
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 week(s) ago
Strategic location, close to the city center.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our convenient location and the many amenities. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Dayu Febri, Front Office Manager
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Abdul M. B. D. A.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Would love to stay in this hotel again in the future. Beautiful scenery.
+5
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Accommodation's Reply
12 Jun 2026
Dear Mr. Abdul M.B.D.A, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful scenery and had such a pleasant experience with us that you would like to stay again in the future. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay. Best regards, Dayu Febry Front Office Manager
s***l
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
The staff was very friendly, and since we arrived in Mataram at 11am, we asked for early check-in. After checking the availability of the room, thankfully, there was one ready, and we were allowed to check in shortly after 11am. We were also upgraded to a room with a balcony. We also got a discounted price from the flash sale. Thank you and Aston Inn Mataram ♥️
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, This is Mataram Aston Hotel. Thank you so much for choosing to stay with us. We greatly appreciate your feedback regarding your stay at Mataram Aston Hotel. We are delighted that you enjoyed our friendly and attentive service, including early check-in (subject to room availability) upon arrival. We are also honored to have upgraded your room to a balcony complimentary of your choice and offered you a special discount. We strive to make your stay even better in the future. We look forward to welcoming you back again. Thank you very much. Sincerely, Dayu Febri, Front Office Manager
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i***n
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
Friendly service, good cleanliness, good location
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with our friendly service, cleanliness, and excellent location. Your compliments motivate us to continue maintaining and improving the quality of our service in all aspects. We hope to welcome you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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L***n
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9.0
/10
Reviewed 8 week(s) ago
321, the room smells a bit damp..
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We apologize for the inconvenience you experienced regarding the humidity and unpleasant odor in your room. We have noted your feedback and will investigate and resolve the issue to ensure the quality of our rooms is maintained. We hope to provide you with a better experience on your next stay. Sincerely, Dayu Febri, Front Office Manager
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Verified Traveler
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Business
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10.0
/10
Reviewed 9 week(s) ago
Comfortable and clean, highly recommended, must try
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you felt comfortable and satisfied with the cleanliness of the hotel, and that you have given us such compliments. We hope to welcome you back for your next stay. Sincerely, Dayu Febri, Head of Front Office
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A***a
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10.0
/10
Reviewed 10 week(s) ago
It was a good experience there.
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Accommodation's Reply
24 May 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your review. We are happy to know that you had a good experience during your stay with us. Your kind feedback is truly appreciated and motivates our team to keep delivering the best service. We look forward to welcoming you back again in the future. Best regards, Dayu Febry Front Office Manager
I***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I often stay here every time I go to Lombok, nearby city center & good facilities
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Accommodation's Reply
24 May 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your continued trust and loyalty in choosing ASTON Inn Mataram whenever you visit Lombok. We are very happy to know that you enjoy our strategic location near the city center and our facilities. Your kind feedback means a lot to our team and motivates us to consistently maintain and improve our service quality. We look forward to welcoming you back again on your next visit to Lombok. Best regards, Dayu Febry Front Office Manager
H***u
icon-origin-TRAVELOKA
7.0
/10
Reviewed 10 week(s) ago
Why is it that at this hotel, when checking in, we always have to wait, even though it's already past 2 o'clock. Especially for people who are early, it's a shame it takes even longer.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We apologize for the inconvenience you experienced during check-in, which was delayed even after the scheduled check-in time. This was not what we anticipated, and your feedback is invaluable to us. We have noted this issue and are following up by evaluating and improving our operational coordination, especially during peak hours, to ensure a faster and more convenient check-in process for all guests. We hope to provide you with a better experience on your next stay. Sincerely, Dayu Febri, Front Office Manager
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M***M
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It is very clear that staying at Aston Mataram is the best in everything, the restaurant, rooms, swimming pool are all top 10 stars. Want to go anywhere close to the city center
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your wonderful review of Aston Inn Mataram. We are delighted to hear that you were impressed with our facilities, from our restaurants and rooms to our swimming pool, which provided an excellent experience during your stay. Our superb location and proximity to the city center are also highlights that we hope will greatly benefit our guests. Your "10-star" rating is a great motivation for us to continue providing the best service. We look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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D***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Top and a must try, happy weekend guys!
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review of Aston Inn Mataram. We are delighted to hear that you enjoyed your stay and recommended our hotel. We hope to welcome you back on your next stay. Sincerely, Dayu Febri, Front Office Manager
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Y***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 11 week(s) ago
The place is comfortable and not noisy.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you felt comfortable during your stay and enjoyed the tranquil atmosphere of the hotel. Your compliments encourage us to continue striving to maintain comfort and quality service for all our guests. We hope to welcome you back soon. Sincerely, Dayu Febri, Front Office Manager
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly and very helpful during check-in/out.
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm greetings from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you appreciated the friendliness and assistance of our staff during check-in and check-out. Your compliments motivate us to continue striving for the best service and a comfortable experience for all our guests. We look forward to welcoming you back again in the future. Sincerely, Dayu Febry, Front Office Manager
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E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very satisfied with all the services at this Aston hotel
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Accommodation's Reply
24 May 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for your review. We are delighted to hear that you were satisfied with all the services we provided during your stay. Your compliments encourage us to continue striving to maintain and improve the quality of our services in all aspects. We hope to welcome you back for your next stay. Sincerely, Dayu Febri, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I had a really pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained, making it a great place to relax after a day of exploring Lombok. The room was cozy and equipped with everything I needed, and I especially appreciated how neat and organized everything was. The staff were friendly and helpful throughout my stay, which made the experience even more enjoyable. The location is also very convenient, right in the center of Mataram, with easy access to nearby places and attractions. Overall, it’s a great choice if you’re looking for a comfortable and affordable stay with good service in Mataram.
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Accommodation's Reply
24 May 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your wonderful review of ASTON Inn Mataram. We are truly delighted to know that you had a pleasant and comfortable stay with us while exploring Lombok. It is great to hear that you found the room cozy, clean, and well-equipped, and that our team’s friendliness and helpful service made your experience even more enjoyable. We are also pleased that our central location in Mataram added convenience to your trip. Your kind words and appreciation mean a lot to our team and motivate us to keep delivering excellent service. We look forward to welcoming you back again for another comfortable and enjoyable stay. Best regards, Dayu Febry Front Office Manager
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Madi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
A comfortable place to stay in the center of Mataram city, complete facilities, delicious food, and close to culinary and shopping places.
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Accommodation's Reply
24 May 2026
Dear Mr. Madi, A Warm Greetings from Aston Inn Mataram! Thank you for sharing your kind review. We are very happy to know that you enjoyed your stay and found our hotel comfortable, with complete facilities and delicious food. It’s also great to hear that our central location made it easy for you to explore nearby culinary and shopping areas. We look forward to welcoming you back again in the future for another pleasant stay. Best regards, Dayu Febry Front Office Manager
Number of reviews per page
20
40