Aston Inn Mataram

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8.6
/10
Very Good
5,988 reviews

What Guests Say About Their Stay

D***i

8.5
/ 10
We stayed here for one night for the Pocari Run. Check-in was quick and the staff were very friendly. The room was clean, smelled nice, and the bed was very comfortable.
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J***A

10.0
/ 10
I stayed for 5 days, and this is my third time staying at Aston Inn Mataram. Every time I go to Lombok, I always stay at Aston Inn Mataram. My mom also really enjoyed her stay here. It was a great experience. I hope Aston Inn Mataram always maintains customer comfort.
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Abdul M. B. D. A.

10.0
/ 10
Would love to stay in this hotel again in the future. Beautiful scenery.

Verified Traveler

10.0
/ 10
I had a really pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained, making it a great place to relax after a day of exploring Lombok. The room was cozy and equipped with everything I needed, and I especially appreciated how neat and organized everything was. The staff were friendly and helpful throughout my stay, which made the experience even more enjoyable. The location is also very convenient, right in the center of Mataram, with easy access to nearby places and attractions. Overall, it’s a great choice if you’re looking for a comfortable and affordable stay with good service in Mataram.

Verified Traveler

10.0
/ 10
I had a pleasant stay at Aston Inn Mataram. The hotel is clean, comfortable, and well-maintained. The room was cozy and had everything I needed for a relaxing stay. The staff were friendly, helpful, and provided great service throughout my visit. The location is also convenient, making it easy to get around the city. Overall, it’s a great choice if you’re looking for a comfortable and reliable stay in Mataram.
In the Area
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named ASTON Inn Mataram Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Aston Inn Mataram

Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
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Lobby Aston Inn Mataram
Exterior 2 Aston Inn Mataram

Discover More About Aston Inn Mataram

Discover Your Perfect Getaway at Aston Inn Mataram

Welcome to Aston Inn Mataram, your premier destination for an unforgettable stay in the heart of Nusa Tenggara Barat, Indonesia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're here for business or leisure, Aston Inn Mataram is designed to be your home away from home, providing a tranquil retreat amidst the vibrant energy of Mataram. Room rates at Aston Inn Mataram start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Aston Inn Mataram Location

Aston Inn Mataram is strategically situated in the bustling city center of Mataram, offering unparalleled access to the region's most captivating sights and essential amenities. Located at Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126, our hotel is approximately a 45-minute drive from Lombok International Airport (LOP), making your arrival and departure seamless. For those arriving by car, we are conveniently positioned near major thoroughfares, ensuring easy navigation throughout the island. The atmosphere surrounding Aston Inn Mataram is one of vibrant urban life, with the hotel itself providing a peaceful sanctuary. You'll find yourself within easy reach of local markets, cultural landmarks, and the beautiful Sasak villages that dot the surrounding landscape.

Aston Inn Mataram Facilities & Services

Facilities for guests at Aston Inn Mataram are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or a morning swim. Operating hours: 7:00 AM to 7:00 PM. No additional fee.
  • A well-equipped fitness center for guests to maintain their workout routine. Operating hours: 6:00 AM to 9:00 PM. No additional fee.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, offering convenience for those traveling by car. No additional fee.
  • A dedicated concierge service to assist with your travel needs, tour bookings, and local recommendations.
  • Room service is available to cater to your dining preferences in the comfort of your room. Operating hours: 6:00 AM to 11:00 PM.
  • Meeting and banquet facilities are available for corporate events and special occasions.

Aston Inn Mataram Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Aston Inn Mataram offer comfort and style, ensuring a restful experience.
  • Deluxe Room:

    Available in City View or Garden View. Non-smoking. Features a comfortable king or twin beds.
  • Executive Room:

    Offers enhanced amenities and a choice of City View or Garden View. Non-smoking. Equipped with a king or twin beds. Some rooms may feature a bathtub.
  • Suite Room:

    Our most spacious option, providing separate living and sleeping areas. Available with City View. Non-smoking. Features a luxurious king bed and a bathtub.
  • Family Room:

    Ideal for families traveling together, offering ample space and comfort. Available with Garden View. Non-smoking. Features a king bed and two single beds.
Please note that all rooms are designated as non-smoking. For guests who prefer to bring their furry companions, Aston Inn Mataram is a pet-friendly hotel under specific conditions. Please inquire with our front desk for detailed policies and any applicable cleaning fees in Philippine Pesos (PHP).

Aston Inn Mataram Dining & Restaurants

Savor a delightful culinary journey at Aston Inn Mataram, where our dining venues offer a taste of local and international flavors.
  • The Garden Cafe:

    Our all-day dining restaurant, offering a delectable breakfast buffet and an à la carte menu for lunch and dinner. Specializing in authentic Indonesian cuisine with a focus on fresh, local ingredients. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 6:00 AM to 10:00 PM.
  • The Pool Bar:

    Enjoy refreshing beverages and light snacks by the poolside. A perfect spot to unwind and relax. Estimated price per person: PHP 200 - PHP 500. Operating hours: 10:00 AM to 8:00 PM.

Aston Inn Mataram Nearby Attractions and Activities

Mataram and its surrounding areas offer a wealth of attractions for every visitor. Explore the rich culture and natural beauty that Nusa Tenggara Barat has to offer.
  • Taman Mayura:

    A historical water palace and garden, offering a glimpse into the royal past of Mataram.
  • Pura Meru:

    The largest and most sacred Hindu temple in Lombok, showcasing intricate architecture and spiritual significance.
  • Museum Negeri Nusa Tenggara Barat:

    Discover the history, culture, and art of Lombok and its surrounding islands.
  • Senggigi Beach:

    A popular coastal stretch known for its beautiful sandy shores, clear waters, and vibrant sunset views.
  • Rinjani National Park:

    For the adventurous, this park is home to Mount Rinjani, a majestic active volcano offering challenging treks and breathtaking panoramas.
If you are looking for other activities around Aston Inn Mataram, check out the best deals on Traveloka: Recommended activities in Mataram!

How to Get to Aston Inn Mataram from the Airport

Navigating your way to Aston Inn Mataram is straightforward, with several convenient options available. The airport transfer service of Aston Inn Mataram ensures a smooth transition from Lombok International Airport (LOP) to our doorstep.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, we offer a private airport transfer service. This can be arranged in advance through our concierge. Estimated price: PHP 1,500 - PHP 2,000.
  • Metered Taxis:

    Official metered taxis are readily available at Lombok International Airport. Ensure the meter is used for a fair fare. Estimated price: PHP 800 - PHP 1,200.
  • Ride-hailing Services:

    You can also opt for ride-hailing services, which are a popular and often cost-effective choice. The pick-up points are clearly marked at the airport. Estimated price: PHP 700 - PHP 1,000.
  • Car Rental:

    Several car rental agencies operate at the airport, providing flexibility for exploring the region at your own pace. Prices vary depending on the vehicle type and rental duration.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Aston Inn Mataram

Aston Inn Mataram stands out as the ideal choice for your next trip to Nusa Tenggara Barat, offering a perfect blend of comfort, convenience, and authentic local charm.
  • Prime Location:

    Situated in the heart of Mataram, providing easy access to attractions, dining, and transportation.
  • Exceptional Facilities:

    Enjoy our swimming pool, fitness center, and complimentary Wi-Fi.
  • Comfortable Accommodations:

    A variety of well-appointed room types to suit your preferences.
  • Delicious Dining:

    Savor local and international cuisine at our on-site restaurant.
  • Warm Hospitality:

    Experience the genuine warmth and attentive service of our dedicated staff.
Discover the best Room availability at Aston Inn Mataram and make your Booking Aston Inn Mataram today. We invite you to experience the unparalleled convenience and value that Traveloka offers. Book budget hotels in Nusa Tenggara Barat and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Aston Inn Mataram

Swimming Pool Aston Inn Mataram
Swimming Pool
Functional Hall Aston Inn Mataram
Functional Hall
Lobby Aston Inn Mataram
Lobby
Exterior Aston Inn Mataram
Exterior
Bedroom Aston Inn Mataram
Bedroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Poolside bar
  • Pub
  • Snacks
  • Snack bar

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • Sun loungers
  • TV lounge

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Aston Inn Mataram

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Swimming Pool closed temporarily from 31-10-2024 to 15-11-2024.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Inn Mataram
130
Number of floors in Aston Inn Mataram
7
Another facilities in Aston Inn Mataram
Bellhop, Welcoming drinks, Concierge, Doorman, Front desk

Frequently asked question in Aston Inn Mataram

What are available facilities at Aston Inn Mataram?
There are top facilites at Aston Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Mataram?
The standard check-in time at Aston Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Inn Mataram provide breakfast?
Yes, Aston Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aston Inn Mataram?
Aston Inn Mataram is a 4.0-star hotel.
How many floors does Aston Inn Mataram have?
Aston Inn Mataram has 7 floors.
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More Reviews from Other Guests in Aston Inn Mataram

Overall Ratings & Reviews Aston Inn Mataram

Traveloka (5,866)
Other sources (122)
8.7
Very Good
From 5,866 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Aston Inn Mataram
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Distance to City Center (129)
Staff Friendliness (125)
Bedroom (124)
Ambiance (114)
Room Space (106)
Bathroom (106)
Accessibility (105)
Taste (103)
Hotel Area (100)
Variety (93)
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Traveler Reviews Aston Inn Mataram

Number of reviews per page
20
40
Customer reviews
pt simbar
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 day(s) ago
Overall was okay but needs more variety on menus. And my suite room had issues with a blocked drain in the bathtub, also an unpleasant smell in the toilet during our stay.
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Effendi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Good location, price affordable, friendly staff.
1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr. Effendi, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, affordable rates, and friendly service from us. We look forward to welcoming you back to Aston Inn Mataram on your next visit to Lombok. Best regards, Dayu Febry Front Office Manager
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Eldrian S. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good deal hotel in Lombok, amazing!
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Accommodation's Reply
25 Aug 2026
Dear Mr. Eldrian S. P, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to hear that you found Aston Inn Mataram to be a great deal in Lombok and that you had an amazing experience with us. Your kind feedback means a lot to our team and motivates us to continue providing excellent service and value to our guests. We look forward to welcoming you back on your next visit to Lombok! Best regards, Dayu Febry Front Office Manager
P***T
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is close to the destination and easy to access.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review about Aston Inn Mataram. We are delighted to hear that the hotel's location suited your travel purposes and that the convenient access made your stay comfortable. We greatly appreciate your compliments and hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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Rahajeng W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable and clean. Located in the city center.
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Accommodation's Reply
25 Aug 2026
Dear Mr. Rahajeng W, Sincerely yours from Aston Inn Mataram! Thank you for taking the time to write such a positive review. We are delighted to hear that you felt comfortable and were satisfied with the cleanliness of our hotel and appreciated our excellent central location. We look forward to welcoming you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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Rahajeng W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended. In the city center. Clean. Comfortable.
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Accommodation's Reply
25 Aug 2026
Dear Mr. Rahajeng W., Warm greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review and recommending Aston Inn Mataram. We are delighted to hear that you enjoyed our excellent central location and felt comfortable and satisfied with the cleanliness of our hotel. We hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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N***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
good perfec plyanan mksimal akses jalann ok
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with our service and appreciated the hotel's location. We look forward to welcoming you again in the future. Sincerely, Dayu Febri, Front Office Manager
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
We stayed here for one night for the Pocari Run. Check-in was quick and the staff were very friendly. The room was clean, smelled nice, and the bed was very comfortable.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write such a positive review. We are delighted that you chose our hotel during your participation in the Pocari Run Race, and we are pleased to hear that the quick check-in process, friendly service, clean and fragrant rooms, and comfortable beds made your stay even more enjoyable after a tiring day. We hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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M***h
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10.0
/10
Reviewed 4 week(s) ago
The staff were very friendly and accommodating.
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Accommodation's Reply
03 Aug 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your kind review. We are delighted to hear that we have made a positive impression with our friendliness and accommodating service. Your kind words mean a great deal and motivate us to continue delivering exceptional hospitality to every guest. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another enjoyable stay. Best regards, Dayu Febry Front Office Manager
J***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed for 5 days, and this is my third time staying at Aston Inn Mataram. Every time I go to Lombok, I always stay at Aston Inn Mataram. My mom also really enjoyed her stay here. It was a great experience. I hope Aston Inn Mataram always maintains customer comfort.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guests, Warm greetings from Aston Inn Mataram! Thank you for your wonderful reviews and for choosing Aston Inn Mataram as your accommodation every time you visit Lombok. Your trust and loyalty drive us to continue providing the best service and comfort to all our guests. We sincerely hope to welcome you and your family back to Aston Inn Mataram on your next visit. Best regards, Dayu Febri, Front Office Manager
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s***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I'd like to request takeout, as I'm in a hurry to get there and won't be able to have breakfast at the restaurant. However, when I asked for takeout, the restaurant told me they couldn't.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced with your request for takeout breakfast. We understand that your schedule was busy and you didn't have time to enjoy breakfast in the restaurant. Thank you for your feedback. We have taken note of this and have reviewed our policy to consider and provide better solutions for guests in specific situations while maintaining our operational standards. We look forward to welcoming you back to Aston Inn Mataram for an even better stay. Sincerely, Dayu Febry, Front Office Manager
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W***d
icon-Leisure
Leisure
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8.9
/10
Reviewed 6 week(s) ago
Overall a decent hotel with good beds, WiFi, sustainable water bottle option, amazing breakfast options, and a great staff. We explored all facilities during our stay for over 10 days. What worked for us: location, accessibility to food and stores, great breakfast options, good AC in the room, and beds. What made us give a low rating: ants in the washroom and ants coming from the balcony and getting into our snacks in the room. Noisy hallways and swimming pool. No decorum observed, so kids start swimming and screaming as early as 6 AM until late evenings. Parents and the hotel take zero responsibility. These two experiences made us give an overall lower rating; else, it's worth staying for a few days.
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Accommodation's Reply
28 Jul 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for taking the time to share such a detailed review following your extended stay with us. We truly appreciate that you chose to stay with us for more than 10 days and explored our facilities. We are delighted to know that you enjoyed our comfortable beds, reliable WiFi, sustainable refillable water bottle concept, extensive breakfast selection, friendly staff, convenient location, and the accessibility to nearby restaurants and stores. At the same time, we sincerely apologize for the inconveniences you experienced with ants in the bathroom and on the balcony, as well as the noise around the hallways and swimming pool. Your comments have been noted, and we have followed up with our pest control provider to strengthen our preventive measures. We have also reviewed our pool supervision procedures and reminded our guests of our quiet-hour etiquette to help create a more comfortable environment for everyone. Your constructive feedback is invaluable as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience that reflects the high standards we strive to deliver. Best regards, Dayu Febry Front Office Manager
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Deriskaputria
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
It's cool and the food is delicious. It's downtown.
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Accommodation's Reply
28 Jul 2026
Dear Mr./Ms. Deriskaputria, Warm greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review. We are delighted to hear that you enjoyed our food and that our central location made your stay convenient. We hope to welcome you back in the future. Sincerely, Dayu Febri, Front Office Manager
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K***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
Overall, it was very good. The front desk staff, Ms. Vanessa, provided excellent service. The breakfast buffet was also delicious. The shower had good water pressure.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience staying at Aston Inn Mataram. We are delighted to hear that you enjoyed your stay overall. Thank you again for your compliments on Vanessa's excellent and friendly service. We have passed on these compliments to her as a token of our appreciation for her dedication. We are pleased to hear that you enjoyed our breakfast buffet and were satisfied with the comfort of the amenities, including the good water pressure in the shower. We look forward to welcoming you back to Aston Inn Mataram on your next stay and providing you with an even better experience. Sincerely, Dayu Febry, Front Office Manager
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A***n
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Staycation
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10.0
/10
Reviewed 8 week(s) ago
The best of everything.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for your excellent review. We are delighted that you rated Aston Inn Mataram as the best in every aspect. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Inn Mataram soon. Sincerely, Dayu Febri, Front Office Manager
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Quen A.
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10.0
/10
Reviewed 9 week(s) ago
I'm on my way to the airport, thank you.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr. Kwan A., Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We hope you enjoyed your stay at Aston Inn Mataram and we look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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M***r
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8.2
/10
Reviewed 11 week(s) ago
Great experience with this hotel, all of the staff are helpful.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are thrilled to hear that you had a great experience staying with us. Your kind words about our helpful staff mean a lot to our entire team, as providing excellent service is always our top priority. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another memorable stay. Best regards, Dayu Febry Front Office Manager
M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Strategic location, close to the city center.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our convenient location and the many amenities. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Dayu Febri, Front Office Manager
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Abdul M. B. D. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Would love to stay in this hotel again in the future. Beautiful scenery.
+5
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Accommodation's Reply
12 Jun 2026
Dear Mr. Abdul M.B.D.A, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful scenery and had such a pleasant experience with us that you would like to stay again in the future. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay. Best regards, Dayu Febry Front Office Manager
s***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff was very friendly, and since we arrived in Mataram at 11am, we asked for early check-in. After checking the availability of the room, thankfully, there was one ready, and we were allowed to check in shortly after 11am. We were also upgraded to a room with a balcony. We also got a discounted price from the flash sale. Thank you and Aston Inn Mataram ♥️
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, This is Mataram Aston Hotel. Thank you so much for choosing to stay with us. We greatly appreciate your feedback regarding your stay at Mataram Aston Hotel. We are delighted that you enjoyed our friendly and attentive service, including early check-in (subject to room availability) upon arrival. We are also honored to have upgraded your room to a balcony complimentary of your choice and offered you a special discount. We strive to make your stay even better in the future. We look forward to welcoming you back again. Thank you very much. Sincerely, Dayu Febri, Front Office Manager
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Bedroom 4 Aston Inn Mataram

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Overall Ratings & Reviews Aston Inn Mataram

Traveloka (5,866)
Other sources (122)
8.7
Very Good
From 5,866 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Aston Inn Mataram
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Distance to City Center (129)
Staff Friendliness (125)
Bedroom (124)
Ambiance (114)
Room Space (106)
Bathroom (106)
Accessibility (105)
Taste (103)
Hotel Area (100)
Variety (93)
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Traveler Reviews Aston Inn Mataram

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40
Customer reviews
pt simbar
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8.4
/10
Reviewed 2 day(s) ago
Overall was okay but needs more variety on menus. And my suite room had issues with a blocked drain in the bathtub, also an unpleasant smell in the toilet during our stay.
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Effendi
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8.5
/10
Reviewed 4 day(s) ago
Good location, price affordable, friendly staff.
1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Mr. Effendi, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, affordable rates, and friendly service from us. We look forward to welcoming you back to Aston Inn Mataram on your next visit to Lombok. Best regards, Dayu Febry Front Office Manager
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Eldrian S. P.
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10.0
/10
Reviewed 1 week(s) ago
Good deal hotel in Lombok, amazing!
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Accommodation's Reply
25 Aug 2026
Dear Mr. Eldrian S. P, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are delighted to hear that you found Aston Inn Mataram to be a great deal in Lombok and that you had an amazing experience with us. Your kind feedback means a lot to our team and motivates us to continue providing excellent service and value to our guests. We look forward to welcoming you back on your next visit to Lombok! Best regards, Dayu Febry Front Office Manager
P***T
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
The hotel is close to the destination and easy to access.
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review about Aston Inn Mataram. We are delighted to hear that the hotel's location suited your travel purposes and that the convenient access made your stay comfortable. We greatly appreciate your compliments and hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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Rahajeng W.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Comfortable and clean. Located in the city center.
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Accommodation's Reply
25 Aug 2026
Dear Mr. Rahajeng W, Sincerely yours from Aston Inn Mataram! Thank you for taking the time to write such a positive review. We are delighted to hear that you felt comfortable and were satisfied with the cleanliness of our hotel and appreciated our excellent central location. We look forward to welcoming you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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Rahajeng W.
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10.0
/10
Reviewed 3 week(s) ago
Recommended. In the city center. Clean. Comfortable.
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Accommodation's Reply
25 Aug 2026
Dear Mr. Rahajeng W., Warm greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review and recommending Aston Inn Mataram. We are delighted to hear that you enjoyed our excellent central location and felt comfortable and satisfied with the cleanliness of our hotel. We hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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N***a
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
good perfec plyanan mksimal akses jalann ok
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Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a positive review. We are delighted to hear that you were satisfied with our service and appreciated the hotel's location. We look forward to welcoming you again in the future. Sincerely, Dayu Febri, Front Office Manager
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D***i
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8.5
/10
Reviewed 4 week(s) ago
We stayed here for one night for the Pocari Run. Check-in was quick and the staff were very friendly. The room was clean, smelled nice, and the bed was very comfortable.
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Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write such a positive review. We are delighted that you chose our hotel during your participation in the Pocari Run Race, and we are pleased to hear that the quick check-in process, friendly service, clean and fragrant rooms, and comfortable beds made your stay even more enjoyable after a tiring day. We hope to welcome you back to Aston Inn Mataram on your next visit. Sincerely, Dayu Febri, Front Office Manager
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M***h
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10.0
/10
Reviewed 4 week(s) ago
The staff were very friendly and accommodating.
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Accommodation's Reply
03 Aug 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your kind review. We are delighted to hear that we have made a positive impression with our friendliness and accommodating service. Your kind words mean a great deal and motivate us to continue delivering exceptional hospitality to every guest. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another enjoyable stay. Best regards, Dayu Febry Front Office Manager
J***A
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10.0
/10
Reviewed 5 week(s) ago
I stayed for 5 days, and this is my third time staying at Aston Inn Mataram. Every time I go to Lombok, I always stay at Aston Inn Mataram. My mom also really enjoyed her stay here. It was a great experience. I hope Aston Inn Mataram always maintains customer comfort.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guests, Warm greetings from Aston Inn Mataram! Thank you for your wonderful reviews and for choosing Aston Inn Mataram as your accommodation every time you visit Lombok. Your trust and loyalty drive us to continue providing the best service and comfort to all our guests. We sincerely hope to welcome you and your family back to Aston Inn Mataram on your next visit. Best regards, Dayu Febri, Front Office Manager
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s***t
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9.7
/10
Reviewed 5 week(s) ago
I'd like to request takeout, as I'm in a hurry to get there and won't be able to have breakfast at the restaurant. However, when I asked for takeout, the restaurant told me they couldn't.
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Accommodation's Reply
28 Jul 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced with your request for takeout breakfast. We understand that your schedule was busy and you didn't have time to enjoy breakfast in the restaurant. Thank you for your feedback. We have taken note of this and have reviewed our policy to consider and provide better solutions for guests in specific situations while maintaining our operational standards. We look forward to welcoming you back to Aston Inn Mataram for an even better stay. Sincerely, Dayu Febry, Front Office Manager
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W***d
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Leisure
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8.9
/10
Reviewed 6 week(s) ago
Overall a decent hotel with good beds, WiFi, sustainable water bottle option, amazing breakfast options, and a great staff. We explored all facilities during our stay for over 10 days. What worked for us: location, accessibility to food and stores, great breakfast options, good AC in the room, and beds. What made us give a low rating: ants in the washroom and ants coming from the balcony and getting into our snacks in the room. Noisy hallways and swimming pool. No decorum observed, so kids start swimming and screaming as early as 6 AM until late evenings. Parents and the hotel take zero responsibility. These two experiences made us give an overall lower rating; else, it's worth staying for a few days.
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Accommodation's Reply
28 Jul 2026
Dear Our Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for taking the time to share such a detailed review following your extended stay with us. We truly appreciate that you chose to stay with us for more than 10 days and explored our facilities. We are delighted to know that you enjoyed our comfortable beds, reliable WiFi, sustainable refillable water bottle concept, extensive breakfast selection, friendly staff, convenient location, and the accessibility to nearby restaurants and stores. At the same time, we sincerely apologize for the inconveniences you experienced with ants in the bathroom and on the balcony, as well as the noise around the hallways and swimming pool. Your comments have been noted, and we have followed up with our pest control provider to strengthen our preventive measures. We have also reviewed our pool supervision procedures and reminded our guests of our quiet-hour etiquette to help create a more comfortable environment for everyone. Your constructive feedback is invaluable as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience that reflects the high standards we strive to deliver. Best regards, Dayu Febry Front Office Manager
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Deriskaputria
icon-Leisure
Leisure
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8.8
/10
Reviewed 6 week(s) ago
It's cool and the food is delicious. It's downtown.
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Accommodation's Reply
28 Jul 2026
Dear Mr./Ms. Deriskaputria, Warm greetings from Aston Inn Mataram! Thank you for taking the time to write a positive review. We are delighted to hear that you enjoyed our food and that our central location made your stay convenient. We hope to welcome you back in the future. Sincerely, Dayu Febri, Front Office Manager
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K***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 7 week(s) ago
Overall, it was very good. The front desk staff, Ms. Vanessa, provided excellent service. The breakfast buffet was also delicious. The shower had good water pressure.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to share your experience staying at Aston Inn Mataram. We are delighted to hear that you enjoyed your stay overall. Thank you again for your compliments on Vanessa's excellent and friendly service. We have passed on these compliments to her as a token of our appreciation for her dedication. We are pleased to hear that you enjoyed our breakfast buffet and were satisfied with the comfort of the amenities, including the good water pressure in the shower. We look forward to welcoming you back to Aston Inn Mataram on your next stay and providing you with an even better experience. Sincerely, Dayu Febry, Front Office Manager
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A***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 8 week(s) ago
The best of everything.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Aston Inn Mataram! Thank you for your excellent review. We are delighted that you rated Aston Inn Mataram as the best in every aspect. Your compliments motivate us to continue providing the best service and experience for all our guests. We hope to welcome you back to Aston Inn Mataram soon. Sincerely, Dayu Febri, Front Office Manager
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Quen A.
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10.0
/10
Reviewed 9 week(s) ago
I'm on my way to the airport, thank you.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr. Kwan A., Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We hope you enjoyed your stay at Aston Inn Mataram and we look forward to welcoming you back again in the future. Sincerely, Dayu Febri, Front Office Manager
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M***r
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8.2
/10
Reviewed 11 week(s) ago
Great experience with this hotel, all of the staff are helpful.
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Accommodation's Reply
29 Jun 2026
Dear Valued Guest, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review! We are thrilled to hear that you had a great experience staying with us. Your kind words about our helpful staff mean a lot to our entire team, as providing excellent service is always our top priority. We truly appreciate your support and look forward to welcoming you back to Aston Inn Mataram for another memorable stay. Best regards, Dayu Febry Front Office Manager
M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Strategic location, close to the city center.
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Accommodation's Reply
12 Jun 2026
Dear Valued Guest, Warm regards from Aston Inn Mataram! Thank you for taking the time to write a review. We are delighted to hear that you enjoyed our convenient location and the many amenities. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Dayu Febri, Front Office Manager
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Abdul M. B. D. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Would love to stay in this hotel again in the future. Beautiful scenery.
+5
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Accommodation's Reply
12 Jun 2026
Dear Mr. Abdul M.B.D.A, A Warm Greetings from Aston Inn Mataram! Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful scenery and had such a pleasant experience with us that you would like to stay again in the future. Your kind words mean a lot to our team and motivate us to continue delivering memorable experiences for our guests. We look forward to welcoming you back for another relaxing and enjoyable stay. Best regards, Dayu Febry Front Office Manager
s***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The staff was very friendly, and since we arrived in Mataram at 11am, we asked for early check-in. After checking the availability of the room, thankfully, there was one ready, and we were allowed to check in shortly after 11am. We were also upgraded to a room with a balcony. We also got a discounted price from the flash sale. Thank you and Aston Inn Mataram ♥️
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, This is Mataram Aston Hotel. Thank you so much for choosing to stay with us. We greatly appreciate your feedback regarding your stay at Mataram Aston Hotel. We are delighted that you enjoyed our friendly and attentive service, including early check-in (subject to room availability) upon arrival. We are also honored to have upgraded your room to a balcony complimentary of your choice and offered you a special discount. We strive to make your stay even better in the future. We look forward to welcoming you back again. Thank you very much. Sincerely, Dayu Febri, Front Office Manager
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Number of reviews per page
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40