Great Hotel, best for short time stay before flight, but the staff not speak english well. i tried to book Underground River Tour but the Receiptionist guy not confirmed and say that I should pay after he confirmed the booking. Also I ask for what cobtents the trip and which kind of clothes I should bring, he said long clothes because cold in cave. At 8 pm I asked a last time for booking and he say again that not yet confirmed and he will tell me. Nobody did! In morning 6.50 am the driver wanted to pick us up but we was sleeping because we not get the confirmation. I guess misunderstanding because he is not well in talking english. Today they try to blame me and want me to pay the booking...

When we came there, they gave us welcome drinks. The staff are very accommodating. Thank you. It was a nice experience.

Cepi Hotel, restaurant waiting for a long time, breakfast is not buffet, just order, it will be small

The place was cozy, spacious room, food was great! The pool was nice too! I enjoyed my stay.

We enjoyed our stay thanks Acacia Tree Garden Hotel!

They don't keep the cleanliness of surroundings, request for drinking water was not given immediately, hot shower is not working, refused to give airport service the first time they were asked although it is stated that the free shuttle service is available from 8am to 5pm.

This hotel is close to town via tricycle. Do not worry about customer service because they are always there to help you. If you have any questions, just ask the front desk or any employees who work at Acacia and they will happily help you. The room, I am very happy about the room, very clean, fresh linen, and towels are also available. Their restaurant is open and they are willingly serving good quality food. Breakfast is included and it is delicious! Their swimming pool is gorgeous and swimming in warm water is the cherry on top for my 2019 vacation. I can't wait to go back!

From check in to check out, everything went smooth! Very nice people!

The ambiance of the hotel is great.. very cozy. Hotel room is huge, bathroom is clean and shower flow is great too! In addition, the pool is open until 10pm!!!

Great place to stay when in Puerto.

Quite different from our expectation since we expect this is a big place. it's just a mini resort in palawan. Stuffs is ok, very accommodating. ambiance is ok, quite fine amenities is ok also.

Great...I would like to check in there on my next vacation in Palawan...

We love our stay here. the kids love the pool! the staff were very nice to us. we will definitely come back to this place!

Nice room. Only comment is about the breakfast since breakfast is continental, the egg station should be the best part. What happened was, the chef did not cook the eggs right.

My mother left money in the room but fortunately it was still intact though there is no safekeeping box provided. Overall stay was great except for breakfast.

Front Office Staff was not attentive.

Affordable prices for the meals. Friendly staff and chill-out environment.