Eka R. W.

Staycation

8.3

/10

Reviewed 6 day(s) ago

The door to our room was broken, so we had to go in and out through the next room. We ended up upgrading to a deluxe room because the one I'd booked was sold out.

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N***l

6.5

/10

Reviewed 3 week(s) ago

I once had a bad experience at a hotel where another guest entered my room because the receptionist wasn't paying attention while authorizing key access. But the hotel didn't apologize.

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3 people find it helpful

Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Please be informed that Kyriad Haka Makassar Hotel thanks you for taking the time to write a review about our hotel. We are deeply appreciative of your compliments on our team, which demonstrates the dedication and professionalism of our entire staff. We are delighted that you enjoyed your stay with us and hope to welcome you back to Kyriad Haka Makassar Hotel again in the near future. Sincerely, Kyriad Haka Makassar Hotel

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R***n

Leisure

8.5

/10

Reviewed 4 week(s) ago

The room was clean, even though I was a bit skeptical from the parking lot to the lobby. It's just that noise from the next room and outside is quite audible. Otherwise, it's worth it for families, especially those with babies.

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2 people find it helpful

Accommodation's Reply

16 Jul 2026

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Elsye G.

10.0

/10

Reviewed 9 week(s) ago

The hotel and room were great. All the facilities were excellent. Thank you to Mr. Aldy, who was very friendly and helped with the check-in and check-out process. A hotel with top-notch facilities.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

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A***i

Staycation

8.8

/10

Reviewed 17 week(s) ago

The rooms are comfortable, the staff is friendly, and I have never regretted staying here.

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Accommodation's Reply

11 May 2026

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N***R

9.4

/10

Reviewed 19 week(s) ago

Like most hotels, it's nice, but the elevator makes a lot of noise.

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Accommodation's Reply

11 May 2026

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O***a

5.7

/10

Reviewed 20 week(s) ago

The check-in time was incredibly long. The room I stayed in was dirty, and the sheets hadn't been changed.

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1 people find it helpful

Accommodation's Reply

11 May 2026

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A***r

8.8

/10

Reviewed 21 week(s) ago

I still can smell smoke in the room.

1 people find it helpful

Accommodation's Reply

11 May 2026

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R***y

5.6

/10

Reviewed 22 week(s) ago

Dirty sheets, room is not soundproof

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2 people find it helpful

Accommodation's Reply

11 May 2026

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Verified Traveler

Business

5.4

/10

Reviewed 24 week(s) ago

The hotel lobby smells bad, the elevator is old and makes noises, it's rarely maintained, the hotel room smells, the windows are dusty and the pillowcases are dirty and smell of someone's hair, it seems like they haven't been changed, and the sheets are covered in dust and stains, and the sheets feel cold, it seems like they're reused and not replaced. Very disappointed.

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3 people find it helpful

Accommodation's Reply

11 May 2026

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sonata b.

8.5

/10

Reviewed 27 week(s) ago

Very friendly service, comfortable and clean rooms, delicious breakfast, plus a nice swimming pool.

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4 people find it helpful

Accommodation's Reply

11 May 2026

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Hendriasari I.

9.7

/10

Reviewed 31 week(s) ago

The service is good, the room is clean, big, and super cool. The staff is friendly, but if possible, the breakfast menu could be expanded. Overall, it's good... thanks

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3 people find it helpful

Accommodation's Reply

11 May 2026

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c***a

Staycation

9.4

/10

Reviewed 34 week(s) ago

Highly recommended, the hotel is clean, makes you feel comfortable, I have reviewed this hotel room on my TikTok account @lucasragato

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2 people find it helpful

Accommodation's Reply

11 May 2026

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F***a

Leisure

8.2

/10

Reviewed 34 week(s) ago

The staff is friendly, the service is fast, only the room is not very clean.

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2 people find it helpful

Accommodation's Reply

18 Dec 2025

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1***9

9.7

/10

Reviewed 34 week(s) ago

The staff is very friendly, the food is delicious.

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Accommodation's Reply

18 Dec 2025

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S***l

10.0

/10

Reviewed 36 week(s) ago

mantappppppppppppppppppppppppppp

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Accommodation's Reply

27 Nov 2025

Dear Valued Guest, We would like to extend our warmest regards to Kyriad Haka Makassar for taking the time to write us a review. We are very grateful that you took the time to compliment our team, which demonstrates the dedication and professionalism of everyone involved. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to Kyriad Haka Makassar in the near future. Best regards, Kyriad Haka Makassar

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H***H

10.0

/10

Reviewed 42 week(s) ago

Great, very comfortable and close to the city center

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1 people find it helpful

Accommodation's Reply

17 Oct 2025

Dear Valued Guest, Thank you for taking the time to write a review of our hotel. We are very grateful that you took the time to compliment our team, which demonstrates the commitment and professionalism of everyone involved. We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back to Kyriad Haka Makassar in the near future. Best regards, Kyriad Haka Makassar

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t***n

9.7

/10

Reviewed 43 week(s) ago

Thank you for providing a comfortable place to rest in a foreign city for us. Stay healthy, everyone ❤️🤍

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1 people find it helpful

Accommodation's Reply

17 Oct 2025

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t***n

Leisure

9.7

/10

Reviewed 43 week(s) ago

Every year I go to Makassar, I always stay here for 2-3 days. As usual in previous years, when I first started my stay... the staff were friendly, the lobby smelled nice... I loved it... it was comfortable... it always felt like home. Every time I wanted to go back, I always said to the room where I was staying, "See you again, okay?" hehe because I love it that much ❤️🤍

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3 people find it helpful

Accommodation's Reply

17 Oct 2025

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P***A

Staycation

9.4

/10

Reviewed 44 week(s) ago

The staff is friendly, the service is good.

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1 people find it helpful

Accommodation's Reply

14 Oct 2025

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Kyriad Haka Makassar

Overall Ratings & Reviews Kyriad Haka Makassar

8.3

8.3

8.2

8.6

8.4

Traveler Reviews Kyriad Haka Makassar