Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It's a bit difficult to find food around the hotel, it's far away. The bathroom still has a bathtub. Thanks and thank you.

The hotel staff was friendly and very helpful upon check-in. Thank you very much. Thank you.

My favorite place to stay when I'm in Surabaya. Comfortable, clean, friendly, and fragrant.

The bed is very comfortable and the room is not noisy.

Breakfast until 10:30 and late check-out until 13:00

For the food, please improve the taste, otherwise it is satisfactory.

The noises around the room were heard.

All the staff are really friendly, early check-in is allowed, you can check-in at 1 o'clock.. Love Wyndham so much ❤️

You can request it for a special day. I've stayed here several times on staycations with my family, and I'm so happy.

Clean, tidy bedroom, bathroom, delicious food.

All the staff were very friendly and helpful, thank you.

I recently had the pleasure of staying at Wyndham Surabaya for 4 days and 4 nights, and I can honestly say it was an amazing experience from start to finish. This 5-star hotel at Jl. Basuki Rahmat is truly in the heart of Surabaya - close to Tunjungan Plaza, great location, but once you enter the lobby you feel pure luxury and calm away from the city buzz. The room was spacious, impeccably clean, modern, and very comfortable with everything I needed - fast WiFi, Smart TV, cozy bedding, and a beautiful city view. Breakfast buffet at Tangerine Restaurant was outstanding with so many Indonesian and international options. The outdoor pool, gym and spa facilities were top-notch. But what made this stay truly unforgettable was the service. A very special mention to Ms. Eva - she is an asset to Wyndham Surabaya. Her hospitality is exceptional. Always smiling, very professional, attentive, and goes above and beyond to make guests feel welcome and valued. She handled everything with such grace and genuine care. Great staff like Eva is the reason guests come back. To the entire team at Wyndham Surabaya - thank you for 4 amazing days. You have set a very high standard. I will definitely be back and highly recommend this hotel to anyone visiting Surabaya. Highly recommended!

You can add drinking water refills around the room area.

One of the best hotels in town, will go there again for sure.

One of the best hotels in Surabaya, totally recommended.

The hotel staff was very helpful. It smelled delicious and luxurious, and the location was perfect. It was perfect on Sunday mornings, as there was a CFD event in front of the hotel.

Excellent hotel service

The staff is very friendly and helpful, especially Eva. She made sure clear communication and was very helpful with the room arrangements. The room is clean but very outdated, with a very old design. The wallpaper is old and worn out, and the toilet shower and handles are difficult to turn. Otherwise, a comfortable stay overall.

Accessible to the city center, clean, and proactive and pleasant staff. The food needs improvement, and the reservation system needs to be improved to eliminate the need for multiple confirmations.