Byanca P. A. P.

10.0

/10

Reviewed 3 day(s) ago

The stay here was pleasant, clean, and friendly. Mas Alvi was especially helpful whenever I needed anything. Unfortunately, the room wasn't soundproof and didn't have a smart TV.

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A***u

Business

10.0

/10

Reviewed 4 day(s) ago

Kudos to MOD Hotel (Mr. Rully) for their highly responsive service. They were quick to respond, communicative, and quick to provide information and assist guests with their needs. This kind of service truly provides a comfortable and professional experience. 👍

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Accommodation's Reply

17 Sep 2026

Dear Mr./Ms. A*u, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team

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Verified Traveler

9.7

/10

Reviewed 4 day(s) ago

With the facilities and services provided, Greta Diponegoro Hotel Surabaya deserves to be upgraded to a 4-star hotel.

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Accommodation's Reply

17 Sep 2026

Dear Mr./Mr. G*t, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management

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H***i

8.5

/10

Reviewed 2 week(s) ago

Okay, it's solid and bouncy. Parking is limited for cars.

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Accommodation's Reply

07 Sep 2026

Dear Mr./Ms. H*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant moments or situations that did not meet your expectations at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to improve our services in the future. We sincerely hope to welcome you again. Thank you and have a good day. Sincerely, The Management

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Devita A. S.

Staycation

8.2

/10

Reviewed 3 week(s) ago

Strategic location and clean rooms.

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Accommodation's Reply

31 Aug 2026

Dear Ms. Devita, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team

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Nguyen T. H.

8.5

/10

Reviewed 3 week(s) ago

The staff were enthusiastic and friendly. The rooms were clean, although the towels were a bit old. The breakfast area was nice.

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Accommodation's Reply

01 Sep 2026

Dear Mr./Ms. Nguyen T. H., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation while in Surabaya and taking the time to write a review for us. We are glad that you share your experience on our Hotel reviews page. We apologize for the unpleasant moment and not according to your expectations at our Hotel. We have submitted your review to the relevant department for our internal evaluation in order to provide better service in the future. We are always waiting for your next arrival. Thank you and have a Great day. Best Regards, Management

M***y

Leisure

9.7

/10

Reviewed 5 week(s) ago

I always stay here every time I visit Surabaya. The service is excellent, friendly, and fast. I hope they maintain their quality. Thank you.

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Accommodation's Reply

24 Aug 2026

Dear Ms./Mrs. M*y, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team

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M***D

Transit

10.0

/10

Reviewed 5 week(s) ago

The room is clean, the food is also delicious.

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Accommodation's Reply

18 Aug 2026

Dear Mr. M*D, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management

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M***D

Leisure

8.8

/10

Reviewed 5 week(s) ago

The hotel is very comfortable. The breakfast is also delicious.

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Accommodation's Reply

18 Aug 2026

Dear Mr. M*D, First of all, we would like to express our sincere gratitude for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are very pleased that you have shared your experience on our hotel review page. We hope to welcome you again on your next visit. Thank you and have a great day. Sincerely, The Management Team

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N***l

Staycation

10.0

/10

Reviewed 5 week(s) ago

I've stayed here twice. The room and bathroom were clean, the breakfast was delicious, the staff was friendly, and the garden offers a view of Surabaya.

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1 people find it helpful

Accommodation's Reply

18 Aug 2026

Dear Mr./Ms. N*l, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management

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M***r

10.0

/10

Reviewed 5 week(s) ago

Satisfied with 5 star service

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Accommodation's Reply

15 Aug 2026

Dear Mr./Mr., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management

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S***n

Staycation

9.4

/10

Reviewed 6 week(s) ago

Very comfortable place, with a view from the top floor too. Clean, fragrant room, cool AC, clean bathroom.

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Accommodation's Reply

11 Aug 2026

Dear Ms./Mrs. S*n, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management

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H***n

Business

9.1

/10

Reviewed 6 week(s) ago

Centrally located, clean and comfortable rooms.

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Accommodation's Reply

11 Aug 2026

Dear Mr. H*n, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management

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S***g

Business

8.5

/10

Reviewed 6 week(s) ago

The service was very satisfying. The staff were friendly, polite, and always smiling. The rooms were clean, fragrant, and very comfortable.

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Accommodation's Reply

11 Aug 2026

Dear Mr./Ms. S*g, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management

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R***i

Staycation

8.2

/10

Reviewed 6 week(s) ago

Not bad. Close to the city center.

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1 people find it helpful

Accommodation's Reply

11 Aug 2026

Dear Mr./Ms. R*i, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team

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L***y

9.1

/10

Reviewed 7 week(s) ago

The room atmosphere is comfortable, but I don't like and feel uncomfortable getting a room with a connecting door.

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Accommodation's Reply

05 Aug 2026

Dear Ms. L*y, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya and for taking the time to write a review. We are pleased that you shared your experience on our hotel review page. We apologize for any unpleasant or disappointing experience at our hotel. We have forwarded your review to the relevant department for internal evaluation in order to provide better service in the future. We sincerely hope to welcome you again. Thank you and have a great day. Sincerely, The Management

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Heru C.

Staycation

8.5

/10

Reviewed 7 week(s) ago

The location is strategic in the center of Surabaya, the rooms are clean and comfortable, and the hotel staff are kind and friendly.

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Accommodation's Reply

04 Aug 2026

Dear Mr./Ms. Heru C., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team

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N***n

Staycation

9.4

/10

Reviewed 7 week(s) ago

Strategic location, friendly staff. Thank you

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Accommodation's Reply

05 Aug 2026

Dear Mr./Ms. N*n, First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are pleased that you have shared your experience on our hotel review page. We hope to welcome you again next time. Thank you and have a great day. Sincerely, The Management Team

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Rama m. m.

Leisure

10.0

/10

Reviewed 7 week(s) ago

The suite room is very spacious, recommended for relaxing with family or a partner. There's also a desk for working. It's just a shame there's no bathtub.

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Accommodation's Reply

04 Aug 2026

Dear Ms./Mrs. Rama M.M., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you again in the future. Thank you and have a great day. Sincerely, The Management Team

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Mas F. N.

Leisure

9.7

/10

Reviewed 7 week(s) ago

My first time in Surabaya, I was so impressed with my first stay. I'll be staying here again next time I have a running event.

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Accommodation's Reply

11 Aug 2026

Dear Mr. Mas F.N., First of all, we would like to thank you for choosing Great Diponegoro Hotel Surabaya as your accommodation during your stay in Surabaya, and thank you for taking the time to write a review for us. We are delighted that you have shared your experience on our hotel review page. We hope to welcome you back again soon. Thank you and have a great day. Sincerely, The Management Team

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Great Diponegoro Hotel Surabaya

Overall Ratings & Reviews Great Diponegoro Hotel Surabaya

8.9

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Traveler Reviews Great Diponegoro Hotel Surabaya