Traveloka (2,553)
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8.6
Very Good
From 2,553 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.4
Location
8.8
Service and Facilites
8.6
People often mention about Golden Tulip Essential Makassar
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Staff Friendliness (45)
Bedroom (45)
Distance to City Center (43)
Room Space (42)
Bathroom (42)
Ambiance (41)
Hotel Area (36)
Accessibility (35)
Variety (30)
Surroundings (27)
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Traveler Reviews Golden Tulip Essential Makassar
Number of reviews per page
20
40
Customer reviews
W***m
Leisure
8.6
/10
Reviewed 3 week(s) ago
Good location, but not the room and bathroom. Golden Tulip used to be good, but not now. Many areas of the room are not well maintained, the bed sheets are dirty and stained.. black bath towels.. gym equipment is not well maintained.. service is good and okay.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add to and provide an assessment of the Golden Tulip Essential Makassar Hotel. Please allow us to apologize for any shortcomings you encountered during your stay at the hotel. There are many things that have been noted for us, of course, this will be a serious concern for the future so that an incident like this does not happen again. Once again, we apologize for all the shortcomings and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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REINCHARD S.
8.8
/10
Reviewed 3 week(s) ago
In short, you won't lose anything by staying here.
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2 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Mr. Reinchard, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide an assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will serve as motivation as a reference so that we can always provide and maintain the best quality of our service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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F***h
9.4
/10
Reviewed 6 week(s) ago
Strategic location, fast check-in and check-out
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and will look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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V***i
Medical
5.7
/10
Reviewed 7 week(s) ago
The server should pay more attention to the dirty side of the wall
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir/Madam. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide an assessment of the Golden Tulip Essential Makassar Hotel. Although there are still shortcomings that you found, especially in the wall area, of course this will be our attention to be fixed immediately. Once again, we thank you and will look forward to your return to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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WS
Wongso S.
Business
10.0
/10
Reviewed 7 week(s) ago
The room is great, I'm very happy. It's clean.
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Accommodation's Reply
05 Aug 2025
Dear Mr. Wongso. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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L***a
7.1
/10
Reviewed 8 week(s) ago
Check-in was relatively quick. Upon entering the room, I saw that the toiletries included only two large towels, a small bottle of shampoo and soap, two toothbrushes and toothpaste, and one pair of slippers.
One of the power outlets next to the bed was broken. I called reception, but the technician said it was in the wrong room, and because we had other business, they couldn't fix it until we checked out.
The Wi-Fi was very weak.
The staff were very friendly.
On the second night, trying to get into my room, I had a problem with my card, so I had to go back downstairs from the 12th floor. The receptionist said the card hadn't been updated (???).
The important thing was that I finally got into my room.
The room was clean and quite good.
On the second day, I was going to rest, but there were technicians making repairs next to the elevator (a loud noise like metal being hit), so I couldn't get any rest (my room happened to be right next to the elevator). It was very noisy and disturbing.
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warmest greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide an assessment of the Golden Tulip Essential Makassar Hotel. Please allow us to apologize for any shortcomings you experienced during your stay at the hotel. There are many things that have been noted for us, of course, this will be a serious concern for the future so that incidents like this do not happen again. Once again, we apologize for all the shortcomings and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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BA
Bimo A. R.
10.0
/10
Reviewed 9 week(s) ago
Overall, it was a good experience staying at Golden Tulip Makassar.
1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr. Bimo, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain the best quality of our service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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BA
Bimo A. R.
10.0
/10
Reviewed 10 week(s) ago
The donuts are very delicious, but unfortunately the stock is limited, if you oversleep it will definitely run out :D Please, breakfast time is like most hotels until 10 am, half past 10 is too early.
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Accommodation's Reply
05 Aug 2025
Dear Mr. Bimo. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference to always provide and maintain our best service quality. Regarding the limited breakfast time, this will be re-evaluated by hotel management. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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G***Y
Business
8.5
/10
Reviewed 11 week(s) ago
The hotel is quite okay, the king size hotel bed is very large.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Sir/Madam. Warm greetings from Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and give the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to be able to meet you again through this review. The reviews that you provide will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and will await your return to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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fc
frendy c.
Staycation
9.7
/10
Reviewed 12 week(s) ago
Very happy to be able to feel the sensation at Golden Tulip Makassar.
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Accommodation's Reply
26 Jun 2025
Dear Mr. Frendy. Warm greetings from Hotel Golden Tulip Essential Makassar. Thank you for your valuable time to add and give the best assessment of the Golden Tulip Essential Makassar hotel. It is an honor for us to be able to meet Mr. Frendy again through this review. The review you gave will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again we thank you and will await your return to Hotel Golden Tulip Essential Makassar. Warm regards. Management.
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A***i
Leisure
6.7
/10
Reviewed 12 week(s) ago
Improve the cleanliness of floors and furniture and don't be careless.
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Sir/Madam. Warm greetings from Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and give an assessment of the Golden Tulip Essential Makassar Hotel. Please allow us to apologize profusely for the shortcomings that you found both in the service and in the facilities that we provide, especially the cleanliness of the room area. Of course this will be a concern for us so that in the future we will be more careful in terms of cleanliness in the room and in other areas. Once again we thank you and will await your return to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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D***y
Business
9.7
/10
Reviewed 13 week(s) ago
The staff is very friendly and the location is good
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam. Warm greetings from Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and give the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to be able to meet you again through this review. The reviews that you provide will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and will await your return to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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E***k
Staycation
8.5
/10
Reviewed 14 week(s) ago
The hotel staff are all amazing, welcoming and providing comfortable hospitality.
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam. Warm greetings from Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and give the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to be able to meet you again through this review. The reviews that you provide will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and will await your return to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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F***a
10.0
/10
Reviewed 15 week(s) ago
The staff was very quick and friendly upon check-in.
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2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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F***a
10.0
/10
Reviewed 15 week(s) ago
The staff was very fast, friendly, and check-in was also fast.
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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F***a
10.0
/10
Reviewed 15 week(s) ago
The staff was very quick and friendly upon check-in.
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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F***a
10.0
/10
Reviewed 15 week(s) ago
The staff was very friendly and quick at check-in.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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F***a
10.0
/10
Reviewed 15 week(s) ago
friendly staff and very fast check in
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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S***i
Transit
9.4
/10
Reviewed 15 week(s) ago
Check in is easy, no deposit, the staff are friendly, especially the security guard who was the most helpful in moving the car, and accepting deposits to the lobby, cool, there is a swimming pool, the room facilities are complete, including a hairdryer, towels, it's just that when you stay overnight you only wear one pair of sandals
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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F***a
10.0
/10
Reviewed 15 week(s) ago
The staff are all fast and friendly, but the wifi signal is terrible.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel, even though there are still shortcomings that you found in the facilities we provide. Of course, this will be of concern to us. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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Number of reviews per page
20
40
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