Golden Tulip Essential Makassar

Explore Golden Tulip Essential Makassar
8.6
Very Good
From 2,597 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Golden Tulip Essential Makassar
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Staff Friendliness (54)
Bedroom (54)
Room Space (50)
Distance to City Center (49)
Bathroom (48)
Ambiance (47)
Accessibility (42)
Hotel Area (40)
Check-in/out Time (33)
Variety (33)
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Traveler Reviews Golden Tulip Essential Makassar

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40
Customer reviews
W***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean, tidy room, friendly staff...thank you
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N***r
icon-Staycation
Staycation
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8.2
/10
Reviewed 2 week(s) ago
A great hotel in the city center at an affordable price. 👍
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y***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location and comfortable rooms
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M***h
icon-origin-TRAVELOKA
5.7
/10
Reviewed 4 week(s) ago
1. The refrigerator didn't work, the double-sided lock didn't work, and I had to go to the front desk. 2. I wanted towel oil while swimming, but it wasn't available. 3. The mattress was itchy when I slept. I've changed the linens, but the itching persisted. It seems like I've been waiting a long time for the mattress. 4. My first and last stay here.
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The atmosphere is pleasant, the staff is friendly, the rooms are spacious.
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Z***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The hotel's location is close to Makassar's main tourist attractions.
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E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A pleasant stay starts with an easy check-in, and what a first impression.. ⭐⭐⭐⭐⭐
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Accommodation's Reply
18 Nov 2025
Dear Sir/Madam, Warmest regards, Golden Tulip Essential Hotel Makassar Thank you for taking your valuable time to rate Golden Tulip Essential Hotel Makassar. It is an honor to have met you again through this review. Your review will be an inspiration for us to reference so that we can always provide and maintain our best service quality. Thank you again and we hope to have the pleasure of welcoming you back to Golden Tulip Essential Hotel Makassar again. Best regards, Management
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C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
It's good, the hotel staff are all friendly, it's quite clean, and check-in is free. Other hotels require a deposit.
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Accommodation's Reply
29 Oct 2025
Dear Sir/Madam, Warmest regards, Golden Tulip Essential Hotel Makassar Thank you for taking your valuable time to rate Golden Tulip Essential Hotel Makassar. We are honored to have met you again through this review. Your review will be an inspiration for us to reference so that we can always provide and maintain the best quality of service. Thank you again and we hope to have the pleasure of welcoming you back to Golden Tulip Essential Hotel Makassar again. Best regards, Management
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
This time it's still the same. I always come back to Golden Tulip every time I go to Makassar. The service is good and friendly. But please pay attention to cleanliness. The sheets were a bit dirty, and the bathroom door wouldn't lock.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest Regards, Golden Tulip Essential Hotel Makassar Thank you for taking your valuable time to rate and review Golden Tulip Essential Hotel Makassar. We are honored to have met you again through this review. Although there were some shortcomings that you encountered during your stay at the hotel, we will certainly take further action on this matter to prevent such incidents from happening again. Your review will serve as an inspiration for us to use as a reference, so that we can continue to provide and maintain the best quality of service. We apologize for any shortcomings and sincerely hope that you will return to use Golden Tulip Essential Hotel Makassar again. Best regards, Management
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souw r.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly (security is friendly and offers valet parking, and the receptionist is fast-responsive). A highly recommended hotel in Makassar.
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Accommodation's Reply
03 Oct 2025
Dear Mr/Mrs. Souw r. Warm greetings from Hotel Golden Tulip Essential Makassar. Thank you for your valuable time to add and give an assessment of the Golden Tulip Essential Makassar hotel. It is an honor for us to meet again with you through this review. The review you gave will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again we thank you and will await your return to Hotel Golden Tulip Essential Makassar. Warm greetings. Management.
frendy c.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Every time I go to Makassar, it is always the main choice
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Accommodation's Reply
24 Sep 2025
Dear Mr. Frendy C. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet Mr. Frendy C again through this review. Your review will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and will look forward to your return to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Strategically located in the heart of Makassar. Great service, perfect location.
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1 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain the best quality of our service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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W***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 18 week(s) ago
Good location, but not the room and bathroom. Golden Tulip used to be good, but not now. Many areas of the room are not well maintained, the bed sheets are dirty and stained.. black bath towels.. gym equipment is not well maintained.. service is good and okay.
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1 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Sir/Madam, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add to and provide an assessment of the Golden Tulip Essential Makassar Hotel. Please allow us to apologize for any shortcomings you encountered during your stay at the hotel. There are many things that have been noted for us, of course, this will be a serious concern for the future so that an incident like this does not happen again. Once again, we apologize for all the shortcomings and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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REINCHARD S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
In short, you won't lose anything by staying here.
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2 people find it helpful
Accommodation's Reply
03 Sep 2025
Dear Mr. Reinchard, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide an assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will serve as motivation as a reference so that we can always provide and maintain the best quality of our service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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F***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Strategic location, fast check-in and check-out
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and will look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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V***i
icon-Medical
Medical
icon-origin-TRAVELOKA
5.7
/10
Reviewed 22 week(s) ago
The server should pay more attention to the dirty side of the wall
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2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Sir/Madam. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide an assessment of the Golden Tulip Essential Makassar Hotel. Although there are still shortcomings that you found, especially in the wall area, of course this will be our attention to be fixed immediately. Once again, we thank you and will look forward to your return to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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Wongso S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The room is great, I'm very happy. It's clean.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr. Wongso. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be our motivation as a reference so that we can always provide and maintain our best quality of service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management.
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L***a
icon-origin-TRAVELOKA
7.1
/10
Reviewed 24 week(s) ago
Check-in was relatively quick. Upon entering the room, I saw that the toiletries included only two large towels, a small bottle of shampoo and soap, two toothbrushes and toothpaste, and one pair of slippers. One of the power outlets next to the bed was broken. I called reception, but the technician said it was in the wrong room, and because we had other business, they couldn't fix it until we checked out. The Wi-Fi was very weak. The staff were very friendly. On the second night, trying to get into my room, I had a problem with my card, so I had to go back downstairs from the 12th floor. The receptionist said the card hadn't been updated (???). The important thing was that I finally got into my room. The room was clean and quite good. On the second day, I was going to rest, but there were technicians making repairs next to the elevator (a loud noise like metal being hit), so I couldn't get any rest (my room happened to be right next to the elevator). It was very noisy and disturbing.
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Accommodation's Reply
05 Aug 2025
Dear Sir/Madam, Warmest greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide an assessment of the Golden Tulip Essential Makassar Hotel. Please allow us to apologize for any shortcomings you experienced during your stay at the hotel. There are many things that have been noted for us, of course, this will be a serious concern for the future so that incidents like this do not happen again. Once again, we apologize for all the shortcomings and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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Bimo A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Overall, it was a good experience staying at Golden Tulip Makassar.
1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr. Bimo, Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference so that we can always provide and maintain the best quality of our service. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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Bimo A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The donuts are very delicious, but unfortunately the stock is limited, if you oversleep it will definitely run out :D Please, breakfast time is like most hotels until 10 am, half past 10 is too early.
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Accommodation's Reply
05 Aug 2025
Dear Mr. Bimo. Warm greetings from the Golden Tulip Essential Makassar Hotel. Thank you for your valuable time to add and provide the best assessment of the Golden Tulip Essential Makassar Hotel. It is an honor for us to meet you again through this review. Your review will be used as motivation as a reference to always provide and maintain our best service quality. Regarding the limited breakfast time, this will be re-evaluated by hotel management. Once again, we thank you and look forward to welcoming you back to the Golden Tulip Essential Makassar Hotel. Warm regards. Management
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Number of reviews per page
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