H***i
Leisure
8.7
/10
Reviewed 6 day(s) ago
Room is large, toilet is spacious and clean but hot water is not hot and towels are smelly! Please change laundromat.
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Ana Hotel Jakarta
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Overall Ratings & Reviews Ana Hotel Jakarta
Traveloka (3,183)
Other sources (1)
8.5
Very Good
From 3,183 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
7.8
Location
8.8
Service and Facilites
8.4
People often mention about Ana Hotel Jakarta
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Bedroom (59)
Distance to City Center (55)
Ambiance (53)
Bathroom (53)
Staff Friendliness (50)
Accessibility (44)
Room Space (43)
Hotel Area (43)
Surroundings (37)
Taste (31)
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Traveler Reviews Ana Hotel Jakarta
Number of reviews per page
20
40
Customer reviews
Nb
Noraidah b. M. H.
9.4
/10
Reviewed 1 week(s) ago
Sincere thanks to the security guy who helped send my husband to the clinic and hospital. He accompanied us throughout the ordeal. Really appreciate his presence, care, and concern.
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jelita a.
9.4
/10
Reviewed 1 week(s) ago
The rooms are comfortable, the staff is friendly, and the location is close to everything.
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jelita a.
Business
8.8
/10
Reviewed 2 week(s) ago
I often stay here because I am satisfied.
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U***I
8.4
/10
Reviewed 3 week(s) ago
Room spacious and looks new. Location is good. The only downside are the so-so breakfast choice and bad smell towels and old bedsheet.
1 people find it helpful
ZA
Zulkifly A. R.
Leisure
8.5
/10
Reviewed 4 week(s) ago
Good location. Friendly staff. Clean room and value for money.
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N***r
8.7
/10
Reviewed 7 week(s) ago
The staff are all good, very close to Thamrin City, Grand Indonesia and Plaza Indonesia but there is one smell that is unable to describe.
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Accommodation's Reply
29 Sep 2026
Dear Ms Nur,
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
M***y
Leisure
9.7
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and check-in was easy.
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Accommodation's Reply
29 Sep 2026
Dear Ms Merry
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
mf
mohammad f. s.
8.5
/10
Reviewed 7 week(s) ago
Close to shopping centers and Bundaran HI.
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Accommodation's Reply
29 Sep 2026
Dear Mr Mohammad,
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
M***u
9.7
/10
Reviewed 9 week(s) ago
It is better to use a jet washer for the toilet.
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Accommodation's Reply
29 Sep 2026
Dear Mr./Ms./Mrs./Mr./Ms./Mr./Mrs./Ms./Mr./Ms./Mr./Mrs./Ms./Mr/Mrs./Ms ...
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m***d
8.5
/10
Reviewed 9 week(s) ago
Good to stay. All near and new.
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Accommodation's Reply
29 Sep 2026
Dear Value Guest
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
M***D
6.5
/10
Reviewed 12 week(s) ago
1. Hand shower broken and leak. 2. Towel smelling very bad.
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F***n
Leisure
9.4
/10
Reviewed 13 week(s) ago
Strategic location, friendly staff, the room we stayed in was clean.
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Accommodation's Reply
16 Jul 2026
Dear Mr Fandy.
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
K***l
Leisure
8.4
/10
Reviewed 15 week(s) ago
Everything is okay, but the bath towels have a bad smell. Always ask to change them. The staff are very nice and helpful. I will come again.
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Accommodation's Reply
16 Jul 2026
Dear Ms Khairunissa,
Thank you for taking the time to write about your stay experience at our place, and we also apologize for any unpleasant incidents during your stay. We have forwarded this to the relevant departments to take appropriate preventive measures. Hopefully we can welcome you back on a future visit.
Management Ana Hotel Jakarta
M***a
Leisure
8.5
/10
Reviewed 15 week(s) ago
The hotel is pleasant, access to everywhere is very good and practical.
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Accommodation's Reply
16 Jul 2026
Dear Ms Maya,
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
A***i
Leisure
9.4
/10
Reviewed 16 week(s) ago
The staff is very friendly, it's close to everything, and it's in the city center. If I ever go to Jakarta, I'll definitely stay at Ana Hotel again 👍🙏
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Mr. Andrey, Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you were impressed with our facilities and services. We hope to welcome you back again on your next stay. Management, Ana Hotel Jakarta
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Verified Traveler
Leisure
10.0
/10
Reviewed 16 week(s) ago
Very close to Thamrin City and Grand Indonesia, Plaza Indonesia, Tanah Abang, and close to everything. Ana Hotel is the best 👍🙏
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2 people find it helpful
DS
Denny S.
10.0
/10
Reviewed 16 week(s) ago
Highly recommended for a vacation to Bundaran HI. Thamrin City is amazing, I'll be back again.
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AF
AHMAD F.
Business
10.0
/10
Reviewed 17 week(s) ago
Near Grand Indonesia Mall, Plaza Indonesia Mall, Thamrin City, Car Free Day on Sundays near Bundaran HI.
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1 people find it helpful
N***h
Leisure
8.7
/10
Reviewed 20 week(s) ago
The hotel’s location was perfect and very convenient for getting around. However, the cleanliness was disappointing, and the towels had an unpleasant smell. Housekeeping and cleanliness need improvement.
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Number of reviews per page
20
40
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