We once stayed at Louise Kienne Simpang Lima, where the service, cleanliness, breakfast menu, and parking were all good. Currently, we are staying at Louise Kienne Pemuda Semarang, but the service is not as good as Louise Kienne Simpang Lima. LK Pemuda only has one key card, which made it a hassle during our family staycation, having to keep asking the staff for access to the elevator because there is only one key card in the room. The breakfast menu was very basic and tasted awful. Some items were out of stock, and the refill process took quite a long time. The cleanliness of the dining tables was also poor, and dirty plates were not immediately removed. I urge management to improve the reputation of Louise Kienne.