8.0
Very Good
From 148 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

7.8

Meal

7.6

Location

8.3

Service and Facilites

8.0

People often mention about Cilacap Guest House
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Accessibility (5)
Staff Friendliness (5)
Bathroom (5)
Distance to City Center (4)
Check-in/out Time (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Surroundings (3)
Wifi (3)
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Traveler Reviews Cilacap Guest House

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Customer reviews
A***a
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
I stay here once a month on business trips to Cilacap, but this time I was disappointed because the capsule rooms were shared between men and women, whereas previously they were separated. So yesterday I upgraded to a private room even though it cost me an additional 60 thousand. Oh yeah, I also brought a cake and put it in the locker but it was eaten by mice, but I didn't regret it because it was cheap, but now that it's shared, I'm thinking twice about staying here. Maybe the owner could also consider returning it to its original state.
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Accommodation's Reply
17 Jul 2025
Thank you for being our loyal guest during your business trip to Cilacap, and we apologize if this experience was less than pleasant. 1. For your comfort and privacy, we always offer a private room option, which can be selected upon booking. If privacy is a priority, we highly recommend choosing this option to ensure a more fulfilling stay. 2. Regarding the issue of food and lockers, we would like to clarify that our lockers are made of metal and are unlikely to be a hiding place for rats. Furthermore, lockers are not recommended for storing food, as they may attract insects or produce unpleasant odors. We are always striving to improve our service, and your feedback is greatly appreciated. We hope to be able to provide you with a comfortable and enjoyable stay again on your next visit.
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W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Book a room alone with Fan. Location at the intersection of the highway is easy to find, close to many vehicle rentals. Room: clean room, cold fan, dim lights, not soundproof. the sheets smell musty and the covers are also torn. There is a balcony for male guests who like to smoke there. The plugs are far from the bed, the position is under the feet, not beside. Toilet: even though it is shared outside, it is very clean, bright, the water is also smooth The corridor is clean, the place is a bit limited, not free to move.
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Accommodation's Reply
01 Jul 2025
Thank you for your review! We greatly appreciate your feedback about your stay with us. Room: We are glad to hear that you found the room clean and the fan working well. However, we apologize for the dim lighting and the condition of the bedsheets and pillowcases. We have noted this feedback for further action, including improving the layout of the sockets for greater comfort. Toilet and Public Area: Thank you for your compliments on the cleanliness of the toilet and hallway. We will also evaluate the comfort of the balcony area so that all guests can feel more comfortable, including regarding smoking habits. We look forward to welcoming you back with better facilities on your next visit! 🙏
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L***s
icon-origin-TRAVELOKA
6.1
/10
Reviewed 9 week(s) ago
The receptionists are not very friendly, it's better to have the gentlemen on duty at night.
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L***s
icon-origin-TRAVELOKA
6.1
/10
Reviewed 9 week(s) ago
Room no. 3 was dripping water until it flooded, until I slipped because of the flood.
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Daryatun
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Every time I go to Cilacap, I always check in here, even though the room is small, it is comfortable enough to rest, the mattress set and Android TV are good, and it is close to the police post, making me feel safer.
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L***s
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
the room is really nice cool the staff is also very friendly there is also a guard 24 hours a day, so it is very safe to check in at any time
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
If you go to Cilacap, definitely stay here. Easy access everywhere
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1 people find it helpful
N***n
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 26 week(s) ago
the room given did not match the order in the app ordered 1 bed, there were 6 beds room was stuffy because the AC was hot arrived at night from the train station, wanted to rest and sleep, but was too hot/hot to sleep
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2 people find it helpful
P***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The place is actually comfortable, but I wasn't careful when checking in, it turned out that the one I booked was non-AC, I wanted to change but couldn't, the bathroom was outside but it was clean, the room was also clean, quite comfortable.
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1 people find it helpful
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Muh I. F.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 48 week(s) ago
The first trip to Cilacap was greeted by an earthquake that turned out to be centered in Gunung Kidul Jogja at around 20:00 while lying down in the room here. Found this inn when checking google maps, continued the initial booking via the traveloka application, then confirmed to the inn on D-1 for payment on location. When checking in, you were only asked to submit your ID card and a deposit of 50 thousand. 24-hour service, very friendly, responsive and informative when asked for help, very helpful. Highly recommended, especially for those who are just stopping by temporarily. Its strategic location near the terminal, Gumilir station, city square, and other supporting public facilities makes it easy to find snacks or dinner, the mosque is also not too far away, so you can walk out to find culinary while praying Maghrib and Isha. Although the room is a bit small, about 2mx3m, but for 125 thousand with a spacious, clean and soft single bed plus TV and AC, it is very comfortable. Once inside the room, it is not noisy even though it is flanked by a highway in front and a railroad track behind it. The downside is probably the many mosquitoes when you first enter the room, but this can be overcome when the AC is turned on. A suggestion for the manager is to use an electric mosquito repellent when the room is not occupied by guests, so it can act as a mosquito repellent and also make the room smell good. Thank you, always be successful.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The staff are friendly, the hotel is comfortable. Access in front of Cilacap terminal.
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2 people find it helpful
I***I
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
New accommodation, clean, friendly staff, easy to reach location. Really for backpackers.
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
The rooms are clean and comfortable, the staff are kind and like to save money, especially good at making hideung coffee 😀.
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3 people find it helpful
A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 56 week(s) ago
The staff are friendly, the rooms are quite comfortable.
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pargiono s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 65 week(s) ago
Guest house baru n pemiliknya punya sense of business bagus. Belum nyaman tapi for thext saya yakin semakin nyaman. Pengelolaan baik.
3 people find it helpful
Oni Supriatin
icon-origin-TRAVELOKA
8.2
/10
Reviewed 110 week(s) ago
It's pretty quiet, it's just a shame you're outside.
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andihatnanto
icon-origin-TRAVELOKA
8.5
/10
Reviewed 126 week(s) ago
Convenient and cheap near the terminal.
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Felia f. L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 128 week(s) ago
Very comfortable homestay, close to everywhere, and the service is very good.
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Fahmi W. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 129 week(s) ago
Dengan budget di bawah 100 ribu rupiah, untuk fasilitas dan kenyamanan cukup memuaskan bagi saya. Petugasnya sangat ramah dan sopan sekali. Untuk peralatan mandi bisa sewa handuk dan beli shampoo/sabun.
4 people find it helpful
Budi B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 131 week(s) ago
It's comfortable, even though the bathroom is crowded, it's budget-friendly, and the cleanliness is top notch
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1 people find it helpful
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