Aisah A.

10.0

/10

Reviewed 22 hour(s) ago

The hotel staff is very friendly, the food is also varied.

See original

Find this review helpful?

B***g

10.0

/10

Reviewed 2 day(s) ago

Clean hotel, very friendly staff, delicious breakfast.

See original

Find this review helpful?

Neni H.

10.0

/10

Reviewed 4 day(s) ago

Friendly staff, clean rooms and clean swimming pool.

See original

Find this review helpful?

Accommodation's Reply

17 Sep 2026

Dear Neni, thank you sincerely. We are delighted to hear that you had a wonderful experience at our hotel. Your valuable feedback serves as the driving force behind our team's efforts to provide the best possible service. We look forward to seeing you again soon. Thank you. Jon Hendry, General Manager

See original

Faisal F.

10.0

/10

Reviewed 5 day(s) ago

The room upgrade was very nice.

See original

Find this review helpful?

Accommodation's Reply

16 Sep 2026

Dear Mr. Faisal, Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again. Sincerely, Jon Hendry, General Manager

See original

Muhammad R. A.

10.0

/10

Reviewed 5 day(s) ago

Good service, good room, everything is okay.

See original

Find this review helpful?

Accommodation's Reply

16 Sep 2026

Dear Mr. Muhammad (may Allah be pleased with you), Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again. Sincerely, John Hendry, General Manager

See original

A***a

10.0

/10

Reviewed 5 day(s) ago

The hotel is comfortable, the breakfast is delicious, the service is okay 😍

See original

Find this review helpful?

Accommodation's Reply

16 Sep 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager

See original

M***d

Staycation

8.8

/10

Reviewed 6 day(s) ago

not very soundproof. too loud

See original

Find this review helpful?

Accommodation's Reply

15 Sep 2026

Dear Valued Guest, Thank you for your feedback. We apologize if external noise disturbed your stay. We will review this feedback with our team to ensure your comfort and peace of mind throughout your stay. We look forward to welcoming you back for an even better experience. Sincerely, John Hendry (General Manager)

See original

O***a

10.0

/10

Reviewed 7 day(s) ago

The service was good and satisfactory. The rooms were also comfortable and spacious.

See original

Find this review helpful?

Accommodation's Reply

15 Sep 2026

See original

s***o

Leisure

10.0

/10

Reviewed 1 week(s) ago

Clean hotel, comfortable stay, and food.

See original

Find this review helpful?

Accommodation's Reply

10 Sep 2026

See original

Verified Traveler

8.5

/10

Reviewed 1 week(s) ago

The hotel is nice, there is plenty of parking.

See original

Find this review helpful?

Accommodation's Reply

10 Sep 2026

See original

D***a

Leisure

9.4

/10

Reviewed 1 week(s) ago

The staff are friendly, I hope the wifi is smoother, the rest is really good.

See original

Find this review helpful?

Accommodation's Reply

11 Sep 2026

See original

A***a

10.0

/10

Reviewed 1 week(s) ago

Highly recommended for accommodation in Palembang, in the city center.

See original

Find this review helpful?

Accommodation's Reply

09 Sep 2026

Dear Valued Customer, Thank you so much for your positive review. We are delighted to hear that you had a wonderful experience here. Such feedback motivates our team to continue striving to provide the best possible service. We hope to see you again soon. Sincerely, John Hendry, General Manager

See original

Rio

Business

10.0

/10

Reviewed 1 week(s) ago

Friendly staff service, varied breakfast and ease of check-in and check-out.

See original

Find this review helpful?

Accommodation's Reply

11 Sep 2026

Dear Rio, Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again. Sincerely, Jon Hendry, General Manager

See original

R***k

8.5

/10

Reviewed 1 week(s) ago

The food is delicious, the pool is kid-friendly. Love staying here, guys!

See original

Find this review helpful?

Accommodation's Reply

09 Sep 2026

See original

Rosema V.

9.6

/10

Reviewed 2 week(s) ago

All the facilities are excellent. The location is strategically located, the food is delicious and varied, and the hotel staff are all friendly. The elevators are a bit uncomfortable, as they take a long time to get to. The rooms are also not soundproof.

See original

Find this review helpful?

Accommodation's Reply

10 Sep 2026

Dear Ms. Rosma Wee, Thank you for your review and compliments. We are delighted to hear that you enjoyed the facilities, food, location, and the friendliness of our team. We apologize for any inconvenience related to the elevator waiting time and the noise in your room. This feedback will be taken into consideration for future improvements to ensure your next stay is even more comfortable. Sincerely, Jon Hendry, General Manager

See original

O***a

10.0

/10

Reviewed 2 week(s) ago

Ok, very good service, hotel cleanliness is maintained, good facilities.

See original

Find this review helpful?

Accommodation's Reply

08 Sep 2026

See original

dwi n.

10.0

/10

Reviewed 2 week(s) ago

The hotel is nice, the rooms are spacious, the receptionist Ms. Tita's service is very friendly.

See original

Find this review helpful?

Accommodation's Reply

10 Sep 2026

Dear Mr. Dween, Thank you very much for your positive review. We are delighted to hear that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We hope to see you again soon. Sincerely, John Hendry, General Manager

See original

ardiles

9.7

/10

Reviewed 2 week(s) ago

Breakfast was okay. Strategic location too.

See original

Find this review helpful?

Accommodation's Reply

11 Sep 2026

Dear Ms./Mrs. Ardiles, Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again. Sincerely, John Hendry, General Manager

See original

Y***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

Everything is great, the rooms are clean, the food is delicious, the service is fast and comfortable.

See original

Find this review helpful?

Accommodation's Reply

09 Sep 2026

See original

Santi N.

10.0

/10

Reviewed 2 week(s) ago

Very good, the staff is also friendly, breakfast is varied

See original

Find this review helpful?

Accommodation's Reply

10 Sep 2026

Dear Mr. Santi N., Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again. Sincerely, Jon Hendry, General Manager

See original

The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

9.0

8.8

8.9

9.0

8.8

Traveler Reviews The Zuri Palembang