The staff are friendly and the hotel is clean and comfortable.

Fun. The view is great, I'll come here again next time.

I highly recommend this hotel as a place to stay. The service is excellent, the staff is friendly, and everything is delicious. As for the food, oh my God, there's so much to choose from.

The best, I'll come back next time. The app is also very convenient.

Friendly staff, memorable holiday with kids swimming at the highest hotel in Palembang

There is no password code for the WiFi available in the room.

Feels like home, clean, good facilities, only the breakfast is not very good in my opinion

The hotel is clean, the staff is fast response, stayed 3 nights here, I feel like coming back again.

The hotel's location is very close to everything. There's an Indomaret and a mall nearby. The rooms and bathrooms are clean. The service is excellent. I'll stay here again in the future.

Standing in the line of queue for check in ,, 😥 in the peak season 😰🤦‍♀️ try to understand,, but still don’t like it

Recommendation to stay here

At the end of the year-end holidays, the hotels are really crowded.

The location is near a mall, it has many varieties of breakfast.

The staff are kind, the facilities are complete. You can find some restaurants near the hotel.

During long holidays and very busy with visitors, please add more receptionists to maximize check-in and check-out services.

Regarding the welcoming service, the rooms are also okay, the swimming pool is cool, the only thing that needs to be improved is the restaurant, the food menu is quite varied but the taste is lacking, and all the fruits have no taste, so next time I suggest choosing quality fruit and also the restaurant staff in the cooking section, hopefully in the future they can be friendly and smile easily so that guests feel comfortable.

Overall it was ok, but when we checked out, the security guard was busy chatting with the receptionist, we didn't ask for help opening the door, but at least the service should have helped open the door, because at that time we were confused about lifting our things to the car because there were quite a lot of things, and the kids were making a fuss.

comfortable, but the queue for the elevator was a bit long because it was busy

The check-in process is a bit long.

The Zuri is indeed the best for family gatherings