How many rooms are available at The Zuri Palembang?

The Zuri Palembang has 214 rooms in total.

Does The Zuri Palembang provide parking?

Yes, The Zuri Palembang provides parking. Please confirm details directly with the hotel.

What do past guests say about The Zuri Palembang?

The Zuri Palembang is well-known for its Cleanliness, Location, Meal, as reviewed by verified Traveloka guests.

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The Zuri Palembang

Name: The Zuri Palembang
Address: Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134, Jalan Radial No. 1371, 24 Ilir, Sumatera Selatan, 30134, Indonesia
Rating: 8.7

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8.7

/10

Very Good

10,146 reviews

What Guests Say About Their Stay

nia k.

10.0

/ 10

The best hotel in Palembang. Clean hotel, delicious food, nice swimming pool, and a rooftop restaurant for chilling.

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N***o

10.0

/ 10

The rooms are comfortable and spacious. The swimming pool is great, and of course, there's ample parking.

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n***i

10.0

/ 10

All is good, friendly staff and the room was clean and quite big. The bathroom was also clean. Will recommend this hotel for the next business trip.

dwi n.

10.0

/ 10

The hotel is nice, the rooms are spacious, the receptionist Ms. Tita's service is very friendly.

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Y***i

10.0

/ 10

Everything is great, the rooms are clean, the food is delicious, the service is fast and comfortable.

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In the Area

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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Zuri Palembang is a hotel is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

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Discover More About The Zuri Palembang

Discover The Zuri Palembang: Your Gateway to Sumatera Selatan

Welcome to The Zuri Palembang, a premier accommodation choice for travelers seeking comfort, convenience, and a touch of local charm in the vibrant heart of Sumatera Selatan, Indonesia. Whether you're visiting for business or leisure, The Zuri Palembang offers an exceptional experience, blending modern amenities with warm Indonesian hospitality. Room rates at The Zuri Palembang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Zuri Palembang Location

Nestled in the bustling district of Palembang, The Zuri Palembang is conveniently situated at Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatra Selatan, Indonesia, 30134. This prime location places you just a short distance from the city center, making it easy to explore all that Palembang has to offer. The hotel is easily accessible, with major transit hubs and key transportation routes nearby, ensuring a smooth journey for all our guests. The atmosphere surrounding The Zuri Palembang is one of vibrant energy, with a mix of modern development and traditional Indonesian culture. You'll find yourself close to local markets, cultural landmarks, and a variety of dining options, all within easy reach. For those looking to immerse themselves in the local scene, the proximity to key Palembang landmarks provides ample opportunities for exploration and discovery.

The Zuri Palembang Facilities & Services

Facilities for guests at The Zuri Palembang are designed to enhance your stay and cater to every need. We pride ourselves on offering a comprehensive range of services to ensure your comfort and enjoyment.

A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge.
A relaxing spa and wellness center offering a variety of treatments to rejuvenate your body and mind. Operating hours are from 10:00 AM to 8:00 PM, with services starting from PHP 1,500.
Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
A dedicated business center with printing and fax services, available from 8:00 AM to 6:00 PM. Fees apply for printing and faxing.
On-site parking is available for guests, offering a convenient and secure space for your vehicle. This service is complimentary.
A children's play area, providing a safe and fun environment for younger guests. Open from 9:00 AM to 5:00 PM, free of charge.

The Zuri Palembang Room Types

The Zuri Palembang offers a diverse selection of accommodations to suit every traveler's preferences. The room types of The Zuri Palembang are thoughtfully designed to provide comfort and style.

Deluxe Room: Available with City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
Executive Room: Offering enhanced amenities and a City View. These are non-smoking rooms, and some include a bathtub.
Suite: Spacious and elegantly appointed, with a City View. Non-smoking rooms, all equipped with a bathtub.
Family Room: Ideal for families, these rooms offer ample space and comfort, with a choice of City View or Garden View. Non-smoking rooms, and some feature a bathtub.

The Zuri Palembang does not currently offer pet-friendly rooms.

The Zuri Palembang Dining & Restaurants

Savor the flavors of Palembang and beyond at The Zuri Palembang's dining establishments. Our culinary offerings are designed to delight your palate with a variety of delicious options.

The Zuri Restaurant: Our main dining venue, offering a delectable breakfast buffet from 6:00 AM to 10:00 AM, and an all-day dining menu featuring international and local Indonesian cuisine. Estimated price per person for lunch or dinner is PHP 800.
The Sky Lounge: Enjoy breathtaking city views and a selection of light snacks and refreshing beverages. Open from 4:00 PM to 11:00 PM. Estimated price per person for drinks and snacks is PHP 500.

The Zuri Palembang Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Palembang by exploring the many attractions located near The Zuri Palembang.

Ampera Bridge: An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang (Masjid Agung Palembang): A significant religious and historical site, showcasing beautiful Islamic architecture.
Palembang City Center: Explore the heart of the city, with its bustling markets, shopping centers, and local eateries.
Kriyan Museum: Discover the artistic heritage of the region through its collection of traditional crafts and artifacts.
Puntikayu Park: A serene green space perfect for a relaxing stroll or a family outing.

If you are looking for other activities around The Zuri Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Zuri Palembang from the Airport

Getting to The Zuri Palembang from the airport is straightforward, with several convenient options available. The airport transfer service of The Zuri Palembang is designed to make your arrival as seamless as possible. Here's how to get to The Zuri Palembang:

Hotel Private Airport Transfer: The most convenient option is to arrange a private transfer directly with the hotel. This service offers a comfortable and direct journey to your doorstep. Prices start from PHP 1,200, depending on the vehicle type. You can book this through the hotel's concierge or directly via Traveloka.
Taxi: Metered taxis are readily available at the airport. The journey to The Zuri Palembang typically takes around 45-60 minutes, depending on traffic. Estimated taxi fare is between PHP 300 to PHP 500.
Ride-hailing Service: You can also use a ride-hailing service, which offers a convenient and often more affordable alternative to traditional taxis. The cost is comparable to metered taxis.
Local Transport: For a more local experience, you can opt for local public transport, though this may require transfers and can be less direct. This is the most budget-friendly option, with costs typically under PHP 100.

For pre-booked convenience, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at The Zuri Palembang

Choosing The Zuri Palembang for your stay in Sumatera Selatan guarantees a memorable and comfortable experience. With excellent Room availability at The Zuri Palembang, you're sure to find the perfect accommodation to suit your needs.

Prime Location: Situated in a vibrant and accessible area of Palembang, close to key attractions and amenities.
Exceptional Facilities: Enjoy a range of amenities including a swimming pool, fitness center, and spa for a truly relaxing stay.
Comfortable Rooms: A variety of well-appointed rooms designed for your comfort, with options for different views and preferences.
Delicious Dining: Savor local and international flavors at our on-site restaurants and lounge.
Convenient Access: Easy transportation options to and from the airport and around the city.

Booking The Zuri Palembang is simple and rewarding. We encourage you to book your stay through Traveloka to take advantage of their user-friendly platform and exclusive offers.

For your next trip, consider exploring more options: Book budget hotels in Sumatera Selatan Easily book domestic and international flights at low prices

All facilities in The Zuri Palembang

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Buffet breakfast
Dining area
Poolside bar

Things to Do

Garden

Transportation

Secure parking
Valet parking

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Rooftop terrace
Smoking area

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Newspaper
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Meeting facilities
Photocopier
Projector

Nearby Facilities

ATM/Banking
Supermarket

Accommodation Policy & General Information in The Zuri Palembang

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang	214
Number of floors in The Zuri Palembang	23
Another facilities in The Zuri Palembang	A la carte dinner, A la carte lunch, Bar, Buffet breakfast, Dining area

Frequently asked question in The Zuri Palembang

What are available facilities at The Zuri Palembang?

There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Zuri Palembang?

The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Zuri Palembang provide breakfast?

Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Zuri Palembang?

The Zuri Palembang is a 4.0-star hotel.

How many floors does The Zuri Palembang have?

The Zuri Palembang has 23 floors.

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More Reviews from Other Guests in The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

Traveloka (10,130)

Other sources (16)

8.8

Very Good

From 10,130 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang

All

Distance to City Center (384)

Ambiance (369)

Staff Friendliness (366)

Bedroom (358)

Variety (310)

Bathroom (307)

Hotel Area (301)

Taste (300)

Room Space (298)

Accessibility (297)

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Traveler Reviews The Zuri Palembang

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Customer reviews

Verified Traveler

Business

10.0

/10

Reviewed 11 hour(s) ago

Clean, tidy, and friendly staff, and delicious food.

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Accommodation's Reply

13 Oct 2026

Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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Mareta A. U.

10.0

/10

Reviewed 4 day(s) ago

Anyway, my son always requests Zuri 🫶

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Accommodation's Reply

10 Oct 2026

Dear Ms. Mareta, Sincerely yours, The Suriya Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Suriya Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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Sugeng R.

Medical

10.0

/10

Reviewed 4 day(s) ago

Strategic location, spacious parking.

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Accommodation's Reply

10 Oct 2026

Dear Mr. Sukeng, Sincerely yours, The Zuri Palembang Hotel. Thank you so much for your 5-star rating and positive review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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J***n

Staycation

10.0

/10

Reviewed 5 day(s) ago

Very satisfying and ready to help for the interests we want.

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Accommodation's Reply

12 Oct 2026

Dear valued guest, this is the warmest greeting from Zuri Palembang Hotel. We sincerely thank you for leaving a positive review of our hotel. We are also very happy to hear that you had a wonderful time at Zuri Palembang Hotel. Thank you for your continued patronage, and we look forward to seeing you again. Thank you. Jon Hendry (General Manager)

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R***i

Staycation

10.0

/10

Reviewed 5 day(s) ago

It was very pleasant, the room was very cool and the food had a lot of choices and was also delicious.

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Accommodation's Reply

11 Oct 2026

Dear Mr./Ms. R*i, Sincerely yours from The Zuri Palembang Hotel, Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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R***a

Business

10.0

/10

Reviewed 5 day(s) ago

We were served very friendly by the front office team when we checked in on October 9, 2026. The hotel atmosphere was very clean.

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Accommodation's Reply

12 Oct 2026

Dear Valued Guest, The Suri Palembang Hotel extends its deepest respects and gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Suri Palembang Hotel. We appreciate your support and look forward to welcoming you back soon. Sincerely, Jon Hendry (General Manager)

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nia k.

10.0

/10

Reviewed 6 day(s) ago

The best hotel in Palembang. Clean hotel, delicious food, nice swimming pool, and a rooftop restaurant for chilling.

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Accommodation's Reply

11 Oct 2026

Dear Ms. Nia, Sincerely yours, The Zuri Palembang Hotel. Thank you so much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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Suci A.

8.5

/10

Reviewed 6 day(s) ago

I really like it when I go to Zuri... the parking is spacious, the staff are friendly, my favorite is the security... the friendliest and always smiling... the best food... everything is delicious 😍

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Accommodation's Reply

08 Oct 2026

Dear Ms. Susie A., This is a welcome message from The Suriya Palembang Hotel. Thank you for your feedback. We apologize for any inconvenience caused. Please be informed that our hotel conducts daily pest control using a rotating system in each room to maintain the cleanliness and comfort of all our guests. We continue to take your feedback into consideration so that we can improve our inspections and management. Thank you for your trust. Sincerely, Jon Hendry (General Manager)

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N***i

9.4

/10

Reviewed 6 day(s) ago

I used to stay here often, and the food was very varied and delicious. But when I stayed last time, the food variety wasn't as great and the taste was inconsistent. For example, one day the pempek cuko was really good, but the next day it was too sweet. The restaurant service is really lacking now. There are still a lot of customers, but those working have already taken their food, so the food is often empty and it takes a long time to refill it, even though I had breakfast around 9:00.

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Accommodation's Reply

08 Oct 2026

Dear Ms. N*i, Thank you for your wonderful stay at The Zuri Palembang and for your honest feedback. I apologize for the limited breakfast menu options, the inconsistent taste of the Pempek Kugo, and the delayed beverage refills at 9:00 AM during your stay on September 29-30, which did not meet our standards. I have followed up on this feedback with the Food and Beverage team to improve our Standard Operating Procedures (SOP) for beverage taste and refill processes during peak breakfast hours. We hope you will return to provide a better experience for us. Sincerely, Yon Hendri - General Manager, The Zuri Palembang

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dian p. s.

10.0

/10

Reviewed 7 day(s) ago

Friendly hotel service. Fast check-in and check-out. Good facilities.

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Accommodation's Reply

10 Oct 2026

Dear Diane, Greetings from all of us at Sulay Palembang Hotel. Thank you so much for your valuable review and feedback. We are delighted to hear that you had a wonderful time at Sulay Palembang Hotel. Thank you again for choosing our hotel. We hope to welcome you back again. Thank you very much, John Hendley, General Manager

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J***t

6.6

/10

Reviewed 7 day(s) ago

Very poor service. I asked for a room key replacement at reception, but they only pretended to fix it. The key still didn't work when I got to the room. The elevator to the rooms is also very slow. The staff doesn't seem to care about guests. Disappointing.

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Accommodation's Reply

08 Oct 2026

Dear Mr./Ms. J**_t, Thank you for your feedback regarding your stay in The Zuri Hotel Palembang Please accept my sincere apologies for the inconvenience you experienced. The issue with your room key replacement at the reception and the slow elevator is far from the service standard we strive to provide at The Zuri Palembang. I understand how frustrating it must have been when the key still did not work upon reaching your room. I have personally addressed this with our Front Office and Engineering teams to ensure our key encoding procedure is double-checked and our elevators are inspected for optimal speed and performance. We are also re-training our team on responsiveness and genuine guest care. I have personally addressed this with our Front Office and Engineering teams to ensure our key encoding procedure is double-checked and our elevators are inspected for optimal speed and performance. We are also re-training our team on responsiveness and genuine guest care. I hope you will give us another opportunity to restore your confidence and provide you with the seamless stay you deserve. Warm regards, Yon Hendri - General Manager, The Zuri Palembang

B***G

Business

8.5

/10

Reviewed 1 week(s) ago

It's best to have pest control to keep it clean from small animals.

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Accommodation's Reply

07 Oct 2026

Dear Valued Guest, The Zuri Palembang Hotel would like to express our gratitude for your feedback. We apologize for any inconvenience caused. Please be informed that our hotel conducts daily pest control using a rotating system in each room to maintain the cleanliness and comfort of all our guests. We take this feedback into consideration and will continue to improve our inspections and management. Thank you for your trust. Sincerely, Jon Hendry (General Manager)

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Niken D. P.

10.0

/10

Reviewed 1 week(s) ago

Best hotel, Ms. Tita helped during checkout.

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Accommodation's Reply

09 Oct 2026

Dear Mr. Niken D.P., Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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e***l

Business

9.1

/10

Reviewed 1 week(s) ago

A hotel with a strategic location and complete facilities as well as a variety of food.

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Accommodation's Reply

07 Oct 2026

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mohammad

10.0

/10

Reviewed 1 week(s) ago

Service is ok, room is clean, ok good.

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Accommodation's Reply

09 Oct 2026

Dear Mr. Mohammad R, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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M***d

10.0

/10

Reviewed 1 week(s) ago

The service from the hotel staff was very good and friendly.

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Accommodation's Reply

08 Oct 2026

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N***o

Business

10.0

/10

Reviewed 2 week(s) ago

The rooms are comfortable and spacious. The swimming pool is great, and of course, there's ample parking.

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Accommodation's Reply

05 Oct 2026

Dear Valued Guest, The Zuri Palembang Hotel would like to express our gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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Indra H. S.

10.0

/10

Reviewed 2 week(s) ago

The staff is friendly and the food has a lot of variety.

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Accommodation's Reply

07 Oct 2026

Dear Ms. Indra, With our deepest respect from The Zuri Palembang Hotel, we sincerely thank you for your positive review and feedback. We are delighted to hear that you had a pleasant stay at The Zuri Palembang Hotel. Thank you for your support and we hope to welcome you back again soon. Sincerely, Jon Hendry (General Manager)

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Dewi R.

Business

8.5

/10

Reviewed 2 week(s) ago

Clean and fragrant hotel, staff are also friendly and helpful

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Accommodation's Reply

03 Oct 2026

Dear Dewi R, this is the warmest greeting from Zuri Palembang Hotel. Thank you for your positive review and valuable feedback. We are delighted to hear that you had a wonderful time at Zuri Palembang Hotel. Thank you for choosing our hotel, and we look forward to seeing you again soon. Thank you. Jon Hendry (General Manager)

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Muhammad A. P.

10.0

/10

Reviewed 2 week(s) ago

Very good, strategic location in the city center and close to the mall. Comfortable rooms and great views.

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Accommodation's Reply

05 Oct 2026

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.