How many rooms are available at The Zuri Palembang?

The Zuri Palembang has 214 rooms in total.

Does The Zuri Palembang provide parking?

Yes, The Zuri Palembang provides parking. Please confirm details directly with the hotel.

Does The Zuri Palembang provide airport transfer?

Yes, The Zuri Palembang provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The Zuri Palembang?

The Zuri Palembang is well-known for its Cleanliness, Location, Meal, as reviewed by verified Traveloka guests.

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The Zuri Palembang

Name: The Zuri Palembang
Address: Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134, Jalan Radial No. 1371, 24 Ilir, Sumatera Selatan, 30134, Indonesia
Rating: 8.6

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8.6

/10

Very Good

9,932 reviews

What Guests Say About Their Stay

Ahmad S.

10.0

/ 10

The hotel is comfortable and clean. The food is also delicious. I've also tried dinner on the 25th floor, and the food is delicious, and there's live music every day. Overall, it's great!

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Rizky P.

8.5

/ 10

Nice hotel, good service, clean and tidy rooms, cool air conditioning. The swimming pool is also beautiful with a direct view of the Ampera Bridge.

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r***a

10.0

/ 10

I always stay here on every business trip to Jakarta. It's modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's simply the best.

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r***a

10.0

/ 10

Every business trip to Palembang, I always stay here. The place is modern and comfortable. Easy access everywhere. If you want a relaxing coffee, just head downstairs. It's the best. The breakfast is top-notch.

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Hafizh J. L.

10.0

/ 10

The best, the staff is friendly, the rooms are nice. Overall, it's really fun 👍🏻

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In the Area

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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Zuri Palembang is a hotel is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Zuri Palembang

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

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Discover More About The Zuri Palembang

Discover The Zuri Palembang: Your Gateway to Sumatera Selatan

Welcome to The Zuri Palembang, a premier accommodation choice for travelers seeking comfort, convenience, and a touch of local charm in the vibrant heart of Sumatera Selatan, Indonesia. Whether you're visiting for business or leisure, The Zuri Palembang offers an exceptional experience, blending modern amenities with warm Indonesian hospitality. Room rates at The Zuri Palembang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Zuri Palembang Location

Nestled in the bustling district of Palembang, The Zuri Palembang is conveniently situated at Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatra Selatan, Indonesia, 30134. This prime location places you just a short distance from the city center, making it easy to explore all that Palembang has to offer. The hotel is easily accessible, with major transit hubs and key transportation routes nearby, ensuring a smooth journey for all our guests. The atmosphere surrounding The Zuri Palembang is one of vibrant energy, with a mix of modern development and traditional Indonesian culture. You'll find yourself close to local markets, cultural landmarks, and a variety of dining options, all within easy reach. For those looking to immerse themselves in the local scene, the proximity to key Palembang landmarks provides ample opportunities for exploration and discovery.

The Zuri Palembang Facilities & Services

Facilities for guests at The Zuri Palembang are designed to enhance your stay and cater to every need. We pride ourselves on offering a comprehensive range of services to ensure your comfort and enjoyment.

A refreshing swimming pool, perfect for a leisurely dip or an invigorating swim. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM, free of charge.
A relaxing spa and wellness center offering a variety of treatments to rejuvenate your body and mind. Operating hours are from 10:00 AM to 8:00 PM, with services starting from PHP 1,500.
Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
A dedicated business center with printing and fax services, available from 8:00 AM to 6:00 PM. Fees apply for printing and faxing.
On-site parking is available for guests, offering a convenient and secure space for your vehicle. This service is complimentary.
A children's play area, providing a safe and fun environment for younger guests. Open from 9:00 AM to 5:00 PM, free of charge.

The Zuri Palembang Room Types

The Zuri Palembang offers a diverse selection of accommodations to suit every traveler's preferences. The room types of The Zuri Palembang are thoughtfully designed to provide comfort and style.

Deluxe Room:
Available with City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
Executive Room:
Offering enhanced amenities and a City View. These are non-smoking rooms, and some include a bathtub.
Suite:
Spacious and elegantly appointed, with a City View. Non-smoking rooms, all equipped with a bathtub.
Family Room:
Ideal for families, these rooms offer ample space and comfort, with a choice of City View or Garden View. Non-smoking rooms, and some feature a bathtub.

The Zuri Palembang does not currently offer pet-friendly rooms.

The Zuri Palembang Dining & Restaurants

Savor the flavors of Palembang and beyond at The Zuri Palembang's dining establishments. Our culinary offerings are designed to delight your palate with a variety of delicious options.

The Zuri Restaurant:
Our main dining venue, offering a delectable breakfast buffet from 6:00 AM to 10:00 AM, and an all-day dining menu featuring international and local Indonesian cuisine. Estimated price per person for lunch or dinner is PHP 800.
The Sky Lounge:
Enjoy breathtaking city views and a selection of light snacks and refreshing beverages. Open from 4:00 PM to 11:00 PM. Estimated price per person for drinks and snacks is PHP 500.

The Zuri Palembang Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Palembang by exploring the many attractions located near The Zuri Palembang.

Ampera Bridge:
An iconic landmark of Palembang, offering stunning views of the Musi River.
Great Mosque of Palembang (Masjid Agung Palembang):
A significant religious and historical site, showcasing beautiful Islamic architecture.
Palembang City Center:
Explore the heart of the city, with its bustling markets, shopping centers, and local eateries.
Kriyan Museum:
Discover the artistic heritage of the region through its collection of traditional crafts and artifacts.
Puntikayu Park:
A serene green space perfect for a relaxing stroll or a family outing.

If you are looking for other activities around The Zuri Palembang, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Zuri Palembang from the Airport

Getting to The Zuri Palembang from the airport is straightforward, with several convenient options available. The airport transfer service of The Zuri Palembang is designed to make your arrival as seamless as possible. Here's how to get to The Zuri Palembang:

Hotel Private Airport Transfer:
The most convenient option is to arrange a private transfer directly with the hotel. This service offers a comfortable and direct journey to your doorstep. Prices start from PHP 1,200, depending on the vehicle type. You can book this through the hotel's concierge or directly via Traveloka.
Taxi:
Metered taxis are readily available at the airport. The journey to The Zuri Palembang typically takes around 45-60 minutes, depending on traffic. Estimated taxi fare is between PHP 300 to PHP 500.
Ride-hailing Service:
You can also use a ride-hailing service, which offers a convenient and often more affordable alternative to traditional taxis. The cost is comparable to metered taxis.
Local Transport:
For a more local experience, you can opt for local public transport, though this may require transfers and can be less direct. This is the most budget-friendly option, with costs typically under PHP 100.

For pre-booked convenience, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at The Zuri Palembang

Choosing The Zuri Palembang for your stay in Sumatera Selatan guarantees a memorable and comfortable experience. With excellent Room availability at The Zuri Palembang, you're sure to find the perfect accommodation to suit your needs.

Prime Location:
Situated in a vibrant and accessible area of Palembang, close to key attractions and amenities.
Exceptional Facilities:
Enjoy a range of amenities including a swimming pool, fitness center, and spa for a truly relaxing stay.
Comfortable Rooms:
A variety of well-appointed rooms designed for your comfort, with options for different views and preferences.
Delicious Dining:
Savor local and international flavors at our on-site restaurants and lounge.
Convenient Access:
Easy transportation options to and from the airport and around the city.

Booking The Zuri Palembang is simple and rewarding. We encourage you to book your stay through Traveloka to take advantage of their user-friendly platform and exclusive offers.

For your next trip, consider exploring more options: Book budget hotels in Sumatera Selatan Easily book domestic and international flights at low prices

All facilities in The Zuri Palembang

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Hotel Services

Bellhop
Welcoming drinks
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Newspaper
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Rooftop terrace
Smoking area

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Food and Drinks

A la carte dinner
A la carte lunch
Bar
Buffet breakfast
Dining area
Poolside bar

Transportation

Airport transfer
Secure parking
Valet parking

Business Facilities

Meeting facilities
Photocopier
Projector

Nearby Facilities

ATM/Banking
Shops
Supermarket

Things to Do

Garden

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Zuri Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang	214
Number of floors in The Zuri Palembang	23
Another facilities in The Zuri Palembang	Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist

Frequently asked question in The Zuri Palembang

What are available facilities at The Zuri Palembang?

There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Zuri Palembang?

The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Zuri Palembang provide breakfast?

Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Zuri Palembang?

The Zuri Palembang is a 4.0-star hotel.

How many floors does The Zuri Palembang have?

The Zuri Palembang has 23 floors.

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More Reviews from Other Guests in The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

Traveloka (9,917)

Other sources (15)

8.7

Very Good

From 9,917 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.8

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang

All

Distance to City Center (354)

Ambiance (337)

Staff Friendliness (327)

Bedroom (325)

Variety (281)

Bathroom (274)

Accessibility (270)

Taste (270)

Hotel Area (269)

Room Space (266)

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Traveler Reviews The Zuri Palembang

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Customer reviews

eko a. p.

Staycation

10.0

/10

Reviewed 15 hour(s) ago

Check-in was fast, the room was clean, and the breakfast was varied and varied.

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Adell A.

10.0

/10

Reviewed 2 day(s) ago

Everything was okay, really enjoyed staying here.

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Accommodation's Reply

27 Aug 2026

Dear Mr. Adell, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at The Zuri Hotel Palembang. We hope that every visit you make will be a memorable and positive experience. We look forward to welcoming you back again! Sincerely, Yon Hendru (General Manager)

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Jeffry S.

10.0

/10

Reviewed 3 day(s) ago

Thank you for your service

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Accommodation's Reply

26 Aug 2026

Dear Mr. Jeffrey, Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, Jon Hendry, General Manager

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septa r.

10.0

/10

Reviewed 4 day(s) ago

Overall, it's comfortable and clean. Highly recommended for those vacationing in Palembang.

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Accommodation's Reply

27 Aug 2026

Dear Mr./Ms. Septa, Thank you so much for your positive feedback and review! 😊 We are very pleased that you felt comfortable and satisfied with the cleanliness of the hotel during your stay. We hope your visit to Palembang was a memorable experience. We look forward to welcoming you back to Hotel Zuri Palembang again on your next vacation! Sincerely, Jon Hendry (General Manager)

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Melly A.

8.5

/10

Reviewed 4 day(s) ago

Very good and friendly service.

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Accommodation's Reply

27 Aug 2026

Dear Meli, thank you so much for leaving such a wonderful review! 😊 We are truly delighted to hear that you were satisfied with our service. We always prioritize your comfortable stay. We will do our utmost to ensure you have another wonderful experience at Juri Palembang Hotel. Thank you. Jon Hendry (General Manager)

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Jagar S.

10.0

/10

Reviewed 5 day(s) ago

Comfortable hotel with clean rooms. Delicious and comprehensive breakfast. Centrally located, close to malls and other shopping centers.

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Accommodation's Reply

26 Aug 2026

Dear Mr. Jagar, Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best service. We look forward to seeing you again. Sincerely, Jon Hendry, General Manager

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Betanindya P.

10.0

/10

Reviewed 5 day(s) ago

Overall, the two-night staycation was safe and enjoyable. Breakfast was on rotation.

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Accommodation's Reply

26 Aug 2026

Dear Mr./Ms. Betanindia, Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback is encouraging to our team as we strive to continue providing the best service. We hope to see you again soon. Sincerely, Jon Hendry, General Manager

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Desi F.

10.0

/10

Reviewed 6 day(s) ago

A staycation at Zuri would be great.

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Accommodation's Reply

26 Aug 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted to know that you enjoyed your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We look forward to seeing you again. Sincerely, John Hendry, General Manager

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Desi F.

10.0

/10

Reviewed 6 day(s) ago

Breakfast at the dining place is complete and has many variations, all equally delicious.

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Accommodation's Reply

26 Aug 2026

Dear Daisy, Thank you so much for your positive review. We are delighted to hear that you had a wonderful experience here. Such feedback motivates our team to continue striving to provide the best service. We hope to see you again soon. Sincerely, John Hendry, General Manager

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f***y

Staycation

10.0

/10

Reviewed 6 day(s) ago

It was a pleasure staying here.

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Accommodation's Reply

22 Aug 2026

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Iwan

10.0

/10

Reviewed 6 day(s) ago

The family was very happy, as it happened to be my son's birthday. Thank God, we received a surprise from the hotel in the form of a cake and a greeting. Thank you.

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Accommodation's Reply

24 Aug 2026

Dear Mr. Ivan, Thank you so much for your review and your trust in The Zuri Palembang Hotel 💙 We were delighted to be a part of your son/daughter's special birthday celebration 🎂✨ We hope our small gift added to the joy and created sweet memories for your family. We look forward to seeing you again at The Zuri Palembang Hotel. Sincerely, Yon Hendry (General Manager)

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Gwen N. S.

6.2

/10

Reviewed 1 week(s) ago

This is my second stay at Zuri. It was great before. But this time, I'm really disappointed... The first one. I already knew that at Zuri, there's a rule that Gojek/Grab Food isn't allowed in the lobby, so it's outside the security area (pickup point) and must be received by guests directly. And so far, yesterday was fine... Well, on the last day before check out, a Go-Send delivery came from a box of pempek (the sender didn't inform me beforehand) while I was outside the hotel. I asked if I could just pick it up outside, but the security guard and receptionist said that according to the rules, they weren't allowed to accept such deliveries. I finally told Gojek to just leave it there, but it turned out they told me to wait until the guests arrived, because they didn't want it lost. Strange... this hotel's rules are so inflexible. The second time, we returned on August 17th, and that night, my husband forgot his pouch containing toiletries. I asked my sister to check with Zuri on August 19th, and it was there. What's surprising is that they didn't try to contact us or send us a WhatsApp message, even though we were asked for our phone number. It seems like if they hadn't asked, the pouch would have disappeared.

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Accommodation's Reply

21 Aug 2026

Dear Ms. Gwen, Thank you for staying at The Zuri Palembang again and for sharing your detailed experience. We apologize for the disappointment you experienced during your stay, particularly regarding the handling of the GoSend package and the lost bag. Regarding GoSend delivery, we understand the situation can be inconvenient, especially when you are far from the hotel. We will re-evaluate our policy implementation to better align procedures while providing more flexible options for guests. As for the lost bag, we also apologize for not contacting you once it was found. This feedback is being considered to improve our lost and found process and communication with guests. We greatly appreciate your positive experience during your previous stay at The Zuri Palembang. We hope to have the opportunity to enhance your experience on your next visit. Sincerely, Jon Hendry (General Manager)

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Jimmy S.

10.0

/10

Reviewed 1 week(s) ago

Always a great choice for a staycation. Awesome, the Suri.

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Accommodation's Reply

21 Aug 2026

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Jimmy S.

10.0

/10

Reviewed 1 week(s) ago

The best hotel in Palembang for staycation.

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Accommodation's Reply

18 Aug 2026

Dear Jimmy, Thank you so much for your positive review. We are delighted to hear that you enjoyed your experience with us. Such feedback is encouraging to our team as we strive to continue providing the best service. We look forward to seeing you again soon. Sincerely, John Hendry, General Manager

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Dimas A. K.

10.0

/10

Reviewed 1 week(s) ago

Thank God, my stay here was good and comfortable. The staff was also friendly.

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Accommodation's Reply

21 Aug 2026

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Verified Traveler

Staycation

10.0

/10

Reviewed 1 week(s) ago

Very strategic and comfortable rooms.

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Accommodation's Reply

21 Aug 2026

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Kartika S.

10.0

/10

Reviewed 2 week(s) ago

The best breakfast.. The best hotel comfort and cleanliness

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Accommodation's Reply

21 Aug 2026

Dear Ms. Kartika, Thank you very much for your positive review. We are delighted to hear that you were satisfied with your experience with us. Such feedback encourages our team to continue striving to provide the best possible service. We hope to see you again soon. Sincerely, Jon Hendry, General Manager

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RIZKY R.

10.0

/10

Reviewed 2 week(s) ago

Overall it's safe and the breakfast suits my palate.

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Accommodation's Reply

19 Aug 2026

Dear Mr. Rizki, Thank you for your review. We are delighted to hear that everything went smoothly during your stay and that our breakfast met your expectations. We hope to welcome you back to The Suri Palembang again for an even better experience. Sincerely, Jon Hendry (General Manager)

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Ahmad S.

10.0

/10

Reviewed 2 week(s) ago

The hotel is comfortable and clean. The food is also delicious. I've also tried dinner on the 25th floor, and the food is delicious, and there's live music every day. Overall, it's great!

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1 people find it helpful

Accommodation's Reply

19 Aug 2026

Dear Mr. Ahmad, Thank you very much for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel and enjoyed our food, including the dinner experience on the 25th floor, which was even more enjoyable with live music. We hope you will choose us for your next stay in Palembang. We look forward to seeing you again soon. Sincerely, Jon Hendry (General Manager)

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The staff is friendly and the service is good. The breakfast is delicious and has lots of choices.

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1 people find it helpful

Accommodation's Reply

17 Aug 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted that you were impressed with our friendly staff, service, and varied breakfast. We sincerely hope to welcome you again at Zuri Hotel Palembang. Sincerely, Jon Hendry (General Manager)

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.