Overall Ratings & Reviews La Bella Boutique Hotel

Upon booking nag request nako ng early check in, kasi mangagaling pa kami sa malayong lugar, then morning we arrived na in tagaytay, nag text ako if pwede na kami mag check in, but unfortunately nag response sila ng “Greetings from La Bella Boutique Hotel. As of now the room category that you booked for today are still occupied and our standard check out time is 12nn. It will be available before 3pm. Thank you for kind understanding.” Nag ikot muna kami sa tagaytay since hindi pa nga pwede mag check in. Then mga 12pm nakarating na kami sa hotel, nag ask ako sa counter ang sabi sakin 3pm pa pwede. Nag intay kami sa lobby and nag ikot ikot narin, wala naman akong napansin na nag che-check out. Or any other guest. Ilang oras din kaming naka upo lang sa lobby, yung taing tae na kami pero nag iintay kami ng bawat minuto para maka chek in. Then hanggang dumating na ang 3pm ako na ulit ang lumapit sa check in counter dahil hindi talaga kami kinausap or mag sabi manlang ng updates, hindi tulad ng ibang hotel na na book ko, example lang ha Royale Parc Hotel maaga din kami dumating sa tagaytay then kumain muna kami sa labas tapos 11am palang ata non tumawag na sila na pwede na kami mag check in at ang ganda ng service nila bukod sa maganda din ang place. Ang sakin lang naman sa dami ng hotel na napuntahan ko pag available na ang hotel kahit maaga pa pinapa check in na kami. Eh dyan sa kanila 3pm na hindi manlang kami kinausap or anything ako pa mismo ang lumapit sa counter para mag ask ulit if pwede na, tapos kinuha lang nya yung document na pipirmahan sa table then okay na. Well anyway nakalagay naman sa kanila na 3pm ang check in time. Then sa room, hindi ako nagandahan. Hindi ko sya i rerecomend sa iba, maaga din kami nag check out nag tanong pa nga ang kapatid ko kung bakit ang aga namin umuwi sagot ko eh di kasi maganda, then may mga bayad ang ibang toiletries, sabon ay toothbrush lang ang free at isang tubig per guest. May isang request din pala ako na slice ng cake at balloon para sa birthday celebration ko, hindi nila nagawa. Feeling ko di sila nag babasa ng mga request ng guest. Medyo kulang din sa linis ng paligid ang hotel. Yun lang po thank you. Malay natin sa susunod na mabalik ako maganda na ang reviews ko. Sana mabasa nila to para ma improve nila. Salamat po.

The property and service was pleasant and impressive. Amazing lobby, vicinty and staff. I was disappointed with the room tho, too small and not convinient for me. Also, they don't issue double key card, which becomes an inconvenience too. Maybe bigger rooms with higher rate are somewhat comftable.

Staying in hotel was good but not great. Amenities are not complete, there ' s no shampoo, you need to buy it separately; Requesting towel is not free, you need to pay for it 150 pesos.

The pool is not available. The pool is the reason why we had our reservation.

Ambience is okay. There are trees everywhere. However, no resto or budget food we can buy from. Location is too far from high way. Staff were not accomodating. During check in time, after giving the key card and giving instructions which you can't understand clearly due to mask and face shield they are wearing, they did not offer any help like asking if we need assistance with our baggage. Did not gave us the pw of the wifi and wifi signal is not that good in our room. Rooms design are great but cleanliness are not so great. They have a carpet like thing there and it's messy due to strands being torn out. They don't have atleast a doormat on the c.r. They don't have small pantry where we can have snacks while inside the room and we'll just be charged when we check out. They only have 1 swimming pool which is not that big. No one from the front desk informed us that we need a full access pass, like a band thing that we need to wear. We should have been told during the check in time. Overall, we did not enjoy our stay with the way we were treated as guests.

We celebrated New Year's Eve 2020 here and it was an amazing experience!

Nice place to relax and unwind.

The hotel definitely looks amazing with its santorini-like exterior and the art gallery feel of the lobby area. The free access to the jacuzzi made our stay even better. It would’ve been perfect if not for the issue we encountered upon check out. We were informed by the GM that the TV had a crack on the side and a line on the screen. My friend who was with me during the trip noticed the line on the screen when she turned it on the day we checked in but didn’t mind it cause we’re barely gonna use it anyway. There was no available wifi in the room so we’re almost always outside exploring the place. We were sure that the TV didn’t break nor fell off from where it was. In the end, the GM asked for us to write and sign a note stating about the incident. It was disappointing because we really enjoyed our stay until we were informed of that unbelievable TV thing. Lesson learned and also a precaution to those who will be staying at La Bella Boutique Hotel, make sure that you check all the appliances for any visible damages (even the slightest crack, scratch etc) or issues before anything else — even if you think that this is not your job — report any of the issues regarding your room right away to the hotel staff/GM just to make sure that it’ll be hassle free all throughout your stay. We still plan on visiting again but this incident made us more aware of what we should do the next time we check in at LBBH as well as the other hotels. It was a beautiful place to stay indeed! I know there will be improvements for sure. But I hope that the incident won’t happen again. At least we know what to do first when we check in next time.

Inconsiderate staff. Late check in. And the room smells like chlorine! I have 2 kids with me and they put me in the farthest room! Not really a good place for stay cation as I was more stress when I left. The place was far from everything. Never would I go back in this place!

Late check in. Poor service. Inconsiderate staff.

Really enjoyed our stay. Very quiet and beautiful place. We will surely come back 💕

It's okay to stay in the hotel. Kaso mejo crowded na ung place. Especially on the pool site. They only have their pool for the hotel guest and residence. Which is not good. Sana my separate pool each ...

Upon check in, I asked the front desk host if there's any possible activities in the place and she has this frowned face and immediately answered "No Mam" . Instead I asked for any newsletter for the hotel but she said "Nothing". So from there, I was surprised by her reaction as if she admits that the place has nothing to offer. She doesn't know how to accommodate guest in a way the guest would feel excited. The place is nice, the room is clean ,however, the heater in the bathroom doesn't work. There's no bedroom slipper. There's no activities to do there, there's no WIFI. The pool is too small. The coffee shop alone opens at 7:30am so if you wake up at 6:30am and you want some hot coffee you have to wait another hour. The guy who is assigned at the pool is so busy with his phone doing some games instead of accommodating the guest he is quite grumpy also. The place is good for staying the night like if you had no place to go to but if you want to have a staycation? I would not suggest this place. I've been to many places but this one is different I made a mistake I chose this one.

Very relaxing place and accommodating staff. Thanks

The affordable price was a plus, staff is very helpful and accommodating and the pool was amazing - however, the foldable table was broken, curtain rods are broken, chairs are broken too, flushing the toilet was a bad experience, and upon check in the area under the bed consist of used tissue and used swimming pool pass.

Misleading online information. Unwelcoming staff. Untidy room.

Hotel is far from the city, tricycle drivers are somehow bogus when it comes to fare. The room has a funky smell all throughout our stay! Especially at the bathroom where you would smell the smell of the drainage after opening also closing the showers. Restaurants are not budget-friendly. The pool can be crowded. It’s also blurry, try to take care and replace the water? Tiles of the hotel tends to be messy even by just stepping on it. It’s kinda dirty looking when it gets muddy by slipper or shoe prints by guests. At least provide a complimentary coffee and a glass of water? The front office associate seems to be a bit disoriented and all the file envelopes per guest are just scattered around. You know how one can easily sneak in to get those 500 bills (security deposit) by some trickster guest won’t you guys? Also, smiling makes us guest more comfortable so you guys can start smiling. Another question, why is the keycard handled by the housekeeper instead of the front office? Looks like the housekeeper knows more of the hotel instead of the front office associates when we asked them basic questions. Lastly, it is not delivery friendly hotel! We can’t booked easily because the app is having a hard time locating the hotel. When you want to stay in this hotel, friendly tip: buy your own food outside because the prices inside will kill your wallet and you won’t be full either. We tried their organico and el cocinero food, and bodhi’s waffles and hot choco/coffee. Hot choco seems like it’s only a swiss miss choco powder mixture. Organico and El Cocinero wasn’t very satisfying to the tummy.

La Bella is a nice place to take pictures. You can take good pictures for your instagram. the place is so peaceful. mabait namn ang crew. improvements 1. bed and bedsheets: we stayed in a 2bedroom unit "jubilo" but my husband and my daugther find it not so clean. We know that bedsheet is a bit dusty because my son is a healthcare provider. pro may cetirizine namn kami dala kaya ok lng. 2. check in.- the hotel is not fully booked but late ang check in nila ng 30minutes 3. breakfast- breakfast starts at 7am. but when we went down for bf, there was nobody in their restaurant. about 8 have opened. 4. No first aid kit- even biogesic does not exist. though my fault also d i already have meds handy

The place was very relaxing. The cr was just a bit small and slippery.

No kettle, slippers, CR’s floor is all stay wet and very small, and for some reason I cant move due to uncomfy. The TV is located on the side of the bed. The room is very small and the balcony has no tables & chairs. The price is not worth it. If you have plans going here..just try the Thunderbird or Camp Netanya.