Po Hotel Semarang

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Overall Ratings & Reviews Po Hotel Semarang

Traveloka (3,401)
Other sources (391)
8.5
Very Good
From 3,401 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.6

People often mention about Po Hotel Semarang
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Distance to City Center (120)
Staff Friendliness (110)
Bedroom (110)
Room Space (106)
Ambiance (102)
Bathroom (101)
Variety (99)
Hotel Area (98)
Accessibility (95)
Taste (95)
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Traveler Reviews Po Hotel Semarang

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40
Customer reviews
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The location is excellent, right next to the shopping mall. The bedding was also great; I had a very high-quality sleep.
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Accommodation's Reply
03 Aug 2026
Dear G***t, Greetings from PO Hotel Semarang. Thank you for your excellent 9.7/10 rating and for taking the time to share your wonderful experience at PO Hotel Semarang. We are delighted to know that you enjoyed our strategic location with direct access to the shopping mall. It is also especially rewarding to hear that you had a restful night's sleep and found our bedding comfortable, as providing a relaxing and comfortable stay is one of our top priorities. Your kind feedback is truly appreciated and serves as great motivation for our team to continue delivering exceptional hospitality and memorable experiences for every guest. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang in the near future. Warm regards, Meyditha Puspa Kenaka General Manager
Y***y
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The main thing that makes me love staying here every time I visit Semarang is the 24-hour gym. The downsides are slow internet, blurry analog TV with limited channels, and no air conditioning in the bathroom. Overall, the comfort and service are excellent. The breakfast is also quite extensive, and the restaurant service is excellent.
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Accommodation's Reply
03 Aug 2026
Dear Y***y, Greetings from PO Hotel Semarang. Thank you for your 7.9/10 rating and for taking the time to share your detailed feedback following your recent business stay at PO Hotel Semarang. We are delighted to know that our 24-hour fitness center continues to be one of the reasons you choose to stay with us whenever you visit Semarang. It is also rewarding to hear that you enjoyed the comfort of your stay, the attentive service from our team, as well as the variety of our breakfast and the excellent service at our restaurant. At the same time, we sincerely appreciate your constructive feedback regarding the internet connection, television channels and picture quality, as well as the bathroom amenities. Please accept our apologies for the inconvenience you experienced. Your comments have been shared with the relevant departments for further evaluation and improvement, as we are committed to continuously enhancing our guests' experience. Thank you once again for your continued trust and valuable feedback. We look forward to welcoming you back to PO Hotel Semarang and providing you with an even better stay in the future. Warm regards, Meyditha Puspa Kenaka General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
For the price, the room and hotel need some maintenance. The hallway carpets and inside the room are full of stains. Breakfast food used to have lots of variety, but the last one was not. The gym was dirty, no antiseptic. The floor needs fixing as the wood floor is broken.
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Accommodation's Reply
03 Aug 2026
Dear Guest, Greetings from PO Hotel Semarang. Thank you for your 6.6/10 rating and for taking the time to share your detailed feedback following your recent stay at PO Hotel Semarang. While we are pleased that you chose to stay with us, we sincerely apologize that your experience did not fully meet your expectations. We regret to learn about the condition of the hallway carpets, the room, the cleanliness of our fitness center, the unavailability of antiseptic supplies, as well as the condition of the wooden flooring. We also appreciate your comments regarding the breakfast variety, as we understand how important these aspects are to our guests' overall experience. Please be assured that your feedback has been shared with our Housekeeping, Engineering, Food & Beverage, and related teams for immediate attention and improvement. We are committed to maintaining the quality of our facilities and services to provide a more comfortable and enjoyable stay for all our guests. Thank you once again for your valuable feedback. We truly appreciate the opportunity to improve and hope to have the pleasure of welcoming you back to PO Hotel Semarang to provide you with a much better experience in the future. Warm regards, Meyditha Puspa Kenaka General Manager
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, very friendly and helpful staff. Comfortable rooms, and delicious and varied breakfast. Amazing!!
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Accommodation's Reply
21 Jul 2026
Dear D***i, Greetings from PO Hotel Semarang, Thank you for your wonderful review and for choosing PO Hotel Semarang. We are truly delighted to know that you had an enjoyable stay with us. It is a pleasure to hear that you appreciated our strategic location, the warm hospitality of our team, the comfort of your room, and our delicious breakfast with its wide variety of selections. Your kind words and "Luar biasa!!" truly mean a lot to us and serve as great motivation for our entire team to continue delivering exceptional hospitality and memorable experiences for every guest. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang for another wonderful stay. Warm regards, Benedictus Jodie General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable place, near city center, friendly staff.
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Accommodation's Reply
18 Jul 2026
Dear G***t, Greetings from PO Hotel Semarang, Thank you for your perfect 10/10 review and for choosing PO Hotel Semarang. We are delighted to know that you had a comfortable stay with us. It is wonderful to hear that you enjoyed our convenient location near the city center and appreciated the friendliness of our team. Providing warm hospitality in a comfortable environment is always our top priority. Your kind feedback is truly appreciated and serves as great motivation for all of us to continue delivering exceptional service and memorable experiences for every guest. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang on your next visit. Warm regards, Benedictus Jodie General Manager
E***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
It's suitable for a staycation while going to the mall
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Accommodation's Reply
14 Jul 2026
Dear E***a, Greetings from PO Hotel Semarang, Thank you for taking the time to share your review and for choosing PO Hotel Semarang. We are pleased to know that you enjoyed your stay and found our hotel to be a great choice for a staycation while enjoying the convenience of direct access to the shopping mall. We hope the comfort of our hotel and our central location made your visit even more enjoyable. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another relaxing stay at PO Hotel Semarang. Warm regards, Benedictus Jodie General Manager
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The staff were friendly, most of them. The receptionist needs to smile more often. The hotel needs more maintenance.
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Accommodation's Reply
16 Jul 2026
Dear H***a, Greetings from PO Hotel Semarang, Thank you for taking the time to share your feedback and for choosing PO Hotel Semarang. We are pleased to know that you found most of our team members friendly during your stay. However, we sincerely apologize that your experience at the reception did not fully meet your expectations. Your comment regarding a warmer and more welcoming smile has been noted and will be shared with our Front Office team as part of our continuous service improvement. We also appreciate your feedback regarding the hotel's maintenance. Please rest assured that your comments have been forwarded to our Engineering and Management teams for further evaluation and necessary improvements, as maintaining our facilities to the highest standards remains one of our priorities. Thank you once again for your valuable feedback. We truly appreciate your support and hope to have the opportunity to welcome you back to PO Hotel Semarang for an even better experience. Warm regards, Benedictus Jodie General Manager
R***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Strategic location close to everywhere, delicious food, friendly staff, clean swimming pool.
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Accommodation's Reply
14 Jul 2026
DearR***l, Greetings from PO Hotel Semarang, Thank you for taking the time to share your review and for choosing PO Hotel Semarang. We are delighted to know that you enjoyed your stay and appreciated our strategic location, delicious food, friendly staff, and clean swimming pool. It is always our goal to provide a comfortable and memorable experience for every guest. Your kind feedback is truly appreciated and serves as motivation for our team to continue delivering exceptional hospitality. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang on your next visit. Warm regards, Benedictus Jodie General Manager
M***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 week(s) ago
When our family had rested for the night, in the middle of the night our room was disturbed by an unknown person who banged on the door and rang the bell, which should not have happened because this hotel has security/guards who are ready 24 hours non-stop. The unknown person left when we called the receptionist to call security but strangely the unknown person was allowed to leave even though the security had already caught him, is this according to the hotel's SOP?! Hopefully in the future it can be better. Thanks
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear M***s, Greetings from PO Horel Semarang, Thank you for taking the time to share your feedback regarding your recent stay at PO Hotel Semarang. First and foremost, we sincerely apologize for the distressing experience you and your family encountered. We deeply regret that your rest was interrupted by an unknown individual knocking on your door and ringing the doorbell during the night. We fully understand how unsettling and uncomfortable this situation must have been. Please accept our sincere apologies, as this is not the level of safety and security we strive to provide for our guests. We also understand your concern regarding the handling of the incident. Your feedback has been taken very seriously and has been shared with our Security and Management teams for a thorough review of the incident, including the procedures followed, to ensure our security protocols and standard operating procedures are properly implemented and strengthened where necessary. The safety, security, and peace of mind of our guests remain our highest priority, and your feedback is invaluable in helping us improve. Thank you once again for bringing this matter to our attention. We sincerely hope you will give us another opportunity to restore your confidence and provide you with the safe and comfortable stay you deserve. Warm regards, Benedictus Jodie General Manager
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room is spacious and clean, the breakfast has many choices and is delicious.
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Accommodation's Reply
03 Jul 2026
Dear F***a, Greetings from PO Hotel Semarang, Thank you for your excellent rating and for choosing PO Hotel Semarang. We are delighted to know that you enjoyed your stay with us. It is wonderful to hear that you found our room spacious and clean, and that you enjoyed our breakfast with its wide variety of delicious selections. Your kind feedback is truly appreciated and serves as great motivation for our team to continue providing exceptional hospitality and memorable experiences for every guest. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang on your next visit. Warm regards, Benedictus Jodie General Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
This was my second stay at Hotel PO Semarang, and it was just as enjoyable as the first. The staff were all friendly, welcoming, and very helpful. Clean rooms, great service, and a comfortable stay. Looking forward to staying here again! ⭐
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Accommodation's Reply
02 Jul 2026
Dear Guest, Greetings from PO Hotel Semarang, Thank you for your perfect 10/10 rating and for choosing PO Hotel Semarang once again. We are truly honored that you returned to stay with us and are delighted to know that your second visit was just as enjoyable as your first. It is especially rewarding to hear that our friendly, welcoming, and helpful team made your stay memorable, and that you were pleased with the cleanliness of our rooms, the quality of our service, and the overall comfort of your stay. Your continued trust and kind words mean a great deal to us and inspire our team to consistently deliver exceptional hospitality. Thank you once again for your loyalty and support. We look forward to welcoming you back to PO Hotel Semarang for your next visit. Warm regards, Benedictus Jodie General Manager
J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Pleasant, spacious and comfortable rooms. Breakfast has a wide selection.
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Accommodation's Reply
02 Jul 2026
Dear J***a, Greetings from PO Hotel Semarang, Thank you for your perfect 10/10 rating and for choosing PO Hotel Semarang. We are delighted to know that you had a pleasant stay with us. It is wonderful to hear that you enjoyed our spacious and comfortable room, as well as the wide variety of breakfast selections prepared for our guests. Your kind feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional hospitality and memorable experiences. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang on your next visit. Warm regards, Benedictus Jodie General Manager
S***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Need a little improvement for the cleanliness.
1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear S***n, Greetings from PO Hotel Semarang, Thank you for choosing PO Hotel Semarang and for taking the time to share your feedback. We sincerely appreciate your positive rating and your valuable comment regarding cleanliness. We apologize that our cleanliness standards did not fully meet your expectations during your stay. Please be assured that your feedback has been shared with our Housekeeping team for immediate review and improvement. Maintaining a clean, comfortable, and welcoming environment is one of our highest priorities, and your comments help us identify areas where we can do better. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Warm regards, Benedictus Jodie General Manager
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The shower pressure was weak, and the in-room Wi-Fi was slow. Other than that, the stay was good.
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Accommodation's Reply
26 Jun 2026
Dear D***y, Greetings from PO Hotel Semarang, Thank you for taking the time to share your feedback regarding your recent stay at PO Hotel Semarang. We are pleased to know that, overall, you had a good stay with us. However, we sincerely apologize for the inconvenience you experienced with the weak shower water pressure and the slow Wi-Fi connection in your room. Please be assured that your feedback has been shared with our Engineering and IT teams for further inspection and improvement. We continuously strive to enhance our facilities and services, and comments such as yours are invaluable in helping us do so. Thank you once again for your constructive feedback and for choosing PO Hotel Semarang. We look forward to welcoming you back and providing you with an even better experience in the future. Warm regards, Benedictus Jodie General Manager
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice.
1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear M***a, Greetings from PO Hotel Semarang, Thank you for your wonderful review and for choosing PO Hotel Semarang. We are delighted to know that you had such an enjoyable stay with us. Your enthusiastic feedback truly brings a smile to our faces and serves as great motivation for our team to continue providing exceptional service and memorable experiences for every guest. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang for another fantastic stay in the future. Warm regards, Benedictus Jodie General Manager
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel's location is right next to the mall, making it easy to shop. The hotel is clean and the food is delicious.
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Accommodation's Reply
24 Jun 2026
Dear R***a, Greetings from PO Hotel Semarang, Thank you for your excellent review and for choosing PO Hotel Semarang. We are delighted to know that you enjoyed our strategic location next to the mall, making shopping and leisure activities more convenient during your stay. We are also pleased to hear that you found the hotel clean and enjoyed the food we serve. Your kind feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional hospitality and memorable experiences for all our guests. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang in the near future. Warm regards, Benedictus Jodie General Manager
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
All the staff at the hotel are friendly, the rooms are clean and comfortable. The breakfast menu is varied and overall delicious. The location is strategic, next to the mall. Highly recommended :)
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Accommodation's Reply
22 Jun 2026
Dear N***a, Greetings from PO Hotel Semarang, Thank you for sharing your wonderful review and for choosing PO Hotel Semarang for your recent stay. We are delighted to know that you enjoyed our friendly staff, clean and comfortable room, and the variety of our breakfast selection. It is also great to hear that our strategic location next to the mall added convenience to your stay. Your kind recommendation means a lot to us and serves as motivation for our team to continue delivering excellent hospitality and memorable experiences for all our guests. We look forward to welcoming you back to PO Hotel Semarang in the future. Warm regards, Benedictus Jodie General Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I really enjoyed during my stay at Po Hotel Semarang
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Accommodation's Reply
24 Jun 2026
Dear A***n, Greetings from PO Hotel Semarang, Thank you for your excellent review and for choosing PO Hotel Semarang. We are delighted to know that you truly enjoyed your stay with us. Providing memorable and enjoyable experiences for our guests is always our goal, and it is rewarding to hear that we were able to make your visit a pleasant one. Your kind feedback is greatly appreciated and serves as motivation for our team to continue delivering exceptional hospitality and service. Thank you once again for your trust and support. We look forward to welcoming you back to PO Hotel Semarang in the near future. Warm regards, Benedictus Jodie General Manager
A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The favorite hotel in Semarang city
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Accommodation's Reply
22 Jun 2026
Dear A***n, Greetings from PO Hotel Semarang, Thank you for sharing your wonderful feedback and for choosing PO Hotel Semarang for your stay. We are truly delighted to know that PO Hotel Semarang is your favorite hotel in the city. Your kind words mean a great deal to our team and serve as strong motivation for us to consistently deliver the best service and memorable experiences for all our guests. We sincerely appreciate your support and trust, and we look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Benedictus Jodie General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly. The lobby is luxurious and the room is spacious.
1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear A***i, Greetings from PO Hotel Semarang, Thank you for sharing your experience and for choosing PO Hotel Semarang. We are delighted to know that you enjoyed your stay with us. It is especially wonderful to hear that you found our staff very friendly, the lobby luxurious, and your room spacious and comfortable. Your kind feedback is greatly appreciated and serves as motivation for our team to continue delivering exceptional hospitality and memorable experiences for all our guests. Thank you once again for your support. We look forward to welcoming you back to PO Hotel Semarang for another enjoyable stay in the future. Warm regards, Benedictus Jodie General Manager
Number of reviews per page
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40