Dear Bayu
Thank you for taking the time to share your feedback following your stay at Dialoog Banyuwangi.
We’re sorry to hear that your experience did not fully meet your expectations, particularly in regard to room size, breakfast selection, food flavours, and the overall view. We appreciate your honesty, as feedback like this helps us reflect and improve.
Dialoog Banyuwangi is designed around a sense of simplicity, tranquillity, and connection with the surrounding environment. We understand that this approach may feel different from what some guests expect, especially when compared with other properties, and we respect that every guest has their own preferences.
Thank you once again for sharing your thoughts. We hope there may be an opportunity in the future to welcome you back and offer a more enjoyable experience.
Best regards,
Sena
General Manager