MaxOneHotels.com @ Balikpapan

Explore MaxOneHotels.com @ Balikpapan
8.4
Very Good
From 7,112 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about MaxOneHotels.com @ Balikpapan
All
Staff Friendliness (142)
Ambiance (135)
Distance to City Center (132)
Bedroom (131)
Room Space (130)
Taste (128)
Family Friendly (122)
Hotel Area (118)
Variety (117)
Bathroom (111)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews MaxOneHotels.com @ Balikpapan

Number of reviews per page
20
40
Customer reviews
r***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Excellent service.. Friendly staff, all food is good, cleanliness is good.
Translated by Google Icon
See original
Find this review helpful?
fransiska g. m. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, clean and comfortable room, delicious breakfast, overall ok, I'm a regular stayer here, keep developing and improving
Translated by Google Icon
See original
Find this review helpful?
Yenni L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
I've stayed here several times, the service is good even though there are a lot of people at breakfast, but the menu is always refilled.
Translated by Google Icon
See original
Find this review helpful?
R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very enjoyable and recommended
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Max wishes you a bright and happy day! Thank you for your positive review! We are delighted to hear that you had a pleasant and memorable time during your stay at Max One Balikpapan. Our entire team is very happy to hear your feedback. We hope to welcome you back to Max One Balikpapan again. Wishing you continued happiness and brightness. General Manager
Translated by Google Icon
See original
Profile Picture
Tri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is recommended, we enjoyed our staycation here. It's just that during the holiday season, check-in took a long time because the room wasn't ready until 5:00 PM. We were only able to enter the room. The toilet smelled a bit of urine, probably because they were in a hurry to clean the room, there was still hair left by the previous guest. The playground was the kids' favorite, unfortunately the room was stuffy and hot, so the kids sweated playing there. The food was quite varied and tasted good. Please continue to improve the quality of the hotel. Always be successful, Maxone
Read More
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The next time, it will be a max one. Great place, really liked by my kids and wife.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Valued Customer, Max wishes you a wonderful day! Thank you so much for your positive review! We are delighted that you and your family enjoyed your stay at Max One Balikpapan Hotel. We hope to welcome you back to Max One Balikpapan Hotel again on your next vacation. Wishing you happiness and cheerfulness always. General Manager
Translated by Google Icon
See original
m***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
friendly and fast service, strategic location
Translated by Google Icon
See original
Find this review helpful?
m***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
strategic location near city center and food center.. easy to reach
Translated by Google Icon
See original
Find this review helpful?
Wenny M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall, my stay at Max One Balikpapan was the best. The breakfast was delicious, and the service was super humble. 👍🏻 It just so happened that my husband was staying there for his birthday, and he received a free birthday cake, delivered by the hotel staff, Ms. Firza, and her amazing friends. Thank you, Max One Hotel! It's been a wonderful addition to our family's enjoyable vacation. ❤️
Read More
Translated by Google Icon
See original
Find this review helpful?
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 2 week(s) ago
Check-in took so long, I only got the room key at 6 pm 😭
Translated by Google Icon
See original
Find this review helpful?
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
During my several stays at Maxone Baru, I had a bad experience. Check-in was very slow, around 3 pm, and the AC was not cold enough. There were no other problems.
Translated by Google Icon
See original
Find this review helpful?
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room wasn't soundproof, the room key battery was dead so I couldn't get in, there was no hotel Wi-Fi, the pillows sagged, and the sheets and blanket had some tears. The food and cleanliness were okay. The staff were friendly.
Translated by Google Icon
See original
Find this review helpful?
N***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A pleasant holiday, an interesting and recommended resting place
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear valued guest, Max wishes you a bright and happy day! We are delighted to hear that Maxzone Balikpapan was a fun and exciting vacation for you. We thank you for choosing us and our hotel as your recommended accommodation in Balikpapan. The entire Maxzone Balikpapan team is happy to welcome you back for your next vacation or holiday. Wishing you happiness and cheerfulness always. General Manager
Translated by Google Icon
See original
n***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 2 week(s) ago
It's been a long journey,,, when I wanted to check in early, I couldn't. I've begged because I brought a baby and a small child. Because I'm far away, I need to rest and relax at the hotel. eh, the staff are not friendly, they keep getting angry. It's very very bad even though it's in the 700 class and above, but the service is not good, especially the receptionist.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Teddy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Stag hotel is friendly #ferza, unfortunately the gym area is being renovated
Translated by Google Icon
See original
Find this review helpful?
A***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I will definitely stay here again if I have a business trip, thank you for having me at Maxone BPP, the food is really delicious ✨
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Max wishes you a wonderful day! Thank you for choosing and staying with us at Max One Hotel Balikpapan. We are delighted that our hotel is your first choice when visiting Balikpapan. We are ready to provide you with excellent service to ensure your business trip is smooth. We are very pleased that you enjoyed the food served at our Bistro. It is an honor for all of us to look forward to welcoming you back to Max One Hotel Balikpapan again. We wish you happiness and cheerfulness always. General Manager
Translated by Google Icon
See original
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
This time the room was not very clean, there was a lot of dust, but the food was always delicious, the cleanliness should be improved.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear valued guest, Max wishes you a wonderful day! Thank you for your review. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we will follow up to evaluate and improve immediately. Customer satisfaction is our top priority, and we are committed to continuously improving the quality of our services and facilities. We are glad you enjoyed our breakfast. We hope to welcome you back to Max One Balikpapan and look forward to serving you well. Have a happy and cheerful day! General Manager
Translated by Google Icon
See original
Shella M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
If you repeat order, it means the hotel is ⭐⭐⭐⭐⭐
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Jan 2026
Dear Ms. Chella, Max wishes you a wonderful day. Thank you for staying with us and for taking the time to evaluate our services and facilities at Max One Balikpapan. We sincerely hope you will return to stay at Max One Balikpapan again. We look forward to welcoming you back to Max One Balikpapan. Wishing you happiness and cheerfulness always. General Manager
Translated by Google Icon
See original
Shella M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Maxone is getting better and better, the breakfast is also getting better and better
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Dec 2025
Dear Ms. Chella, Max wishes you a wonderful day! Thank you for staying with us and for rating our facilities and services. We are delighted that you were impressed and had a great experience, and that you enjoyed the taste and variety of the breakfast we serve daily. We would be thrilled if you and your loved ones could celebrate New Year's Eve at the Nuisantara Grand Ballroom, Maxzone Balikpapan Hotel, with entertainment, delicious food, and many prizes, including a grand prize of a motorcycle. We all welcome you back to Maxzone Balikpapan next time. Have a happy holiday and a wonderful year ahead! General Manager
Translated by Google Icon
See original
Purnama L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
so far so good.................
1 people find it helpful
Accommodation's Reply
24 Dec 2025
Dear Ms. Purnama, Max Wishes you A Bright & Happy Day ! Thank you for sharing a review of your recent experience. Our team here at Maxone Balikpapan is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon Happy Holiday Season - Stay Bright & Happy Day General Manager
Number of reviews per page
20
40