How many rooms are available at MaxOneHotels.com @ Balikpapan?

MaxOneHotels.com @ Balikpapan has 115 rooms in total.

Does MaxOneHotels.com @ Balikpapan provide parking?

Yes, MaxOneHotels.com @ Balikpapan provides parking. Please confirm details directly with the hotel.

Does MaxOneHotels.com @ Balikpapan have a swimming pool?

Yes, a swimming pool is available at MaxOneHotels.com @ Balikpapan.

What do past guests say about MaxOneHotels.com @ Balikpapan?

MaxOneHotels.com @ Balikpapan is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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MaxOneHotels.com @ Balikpapan

Name: MaxOneHotels.com @ Balikpapan
Address: Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114, Jalan MT. Haryono No. 2, Damai, Kalimantan Timur, 76114, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.5

/10

Very Good

7,505 reviews

What Guests Say About Their Stay

Distance To City Center (325)

Staff Friendliness (321)

Room Space (297)

Taste (295)

A***a

10.0

/ 10

A hotel with excellent facilities. Check-in at 10am was still well-serviced and we were able to upgrade to a larger room. Thank you to the receptionist for your excellent service. The food and pool facilities are excellent, making it perfect for a family stay.

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s***a

10.0

/ 10

Overall Everything is great, Upon arrival the security greeted us with friendliness then assisted by the reception staff the check in process was fast without any hassle, the breakfast was varied and delicious. The cozyness of this hotel with the friendliness of the staff makes the aura of this hotel come alive and cheerful, thank you Mr. Rafli the receptionist for his 5 star hospitality with jokes during check in making the feeling of tiredness immediately disappear plus the calm and cozy atmosphere of the room. have stayed 3 times and the staff are consistent with their friendliness and will be a regular every time I go to Balikpapan! Awesome Maxone

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Verified Traveler

10.0

/ 10

The location is close to shopping centers, the hotel is clean, the staff is friendly, the hotel facilities are complete.

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T***a

8.5

/ 10

Highly recommended, everything is neatly arranged, the service is very good and very helpful, the breakfast is also very delicious.

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Frendy W.

10.0

/ 10

Overall, the staff are friendly, the room is spacious, clean, the bed is comfortable and soft with 4 pillows, the bathroom is clean, the atmosphere is peaceful and comfortable for resting, my favorite hotel while in Balikpapan

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In the Area

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Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at MaxOneHotels.com @ Balikpapan is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in MaxOneHotels.com @ Balikpapan

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around MaxOneHotels.com @ Balikpapan

Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

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Discover More About MaxOneHotels.com @ Balikpapan

Welcome to MaxOneHotels.com @ Balikpapan, your ideal destination for a comfortable and memorable stay in the vibrant city of Balikpapan, East Kalimantan. Whether you're visiting for business or leisure, MaxOneHotels.com @ Balikpapan offers a blend of modern amenities, excellent service, and a prime location to make your trip truly special. Discover why MaxOneHotels.com @ Balikpapan is the preferred choice for travelers seeking quality accommodation in this dynamic Indonesian city.

MaxOneHotels.com @ Balikpapan Location

MaxOneHotels.com @ Balikpapan is conveniently situated in the heart of Balikpapan, specifically in the , Pusat Kota Balikpapan, Balikpapan, Kalimantan Timur, Indonesia, 76114 area. This prime location places you just a short distance from the city center, making it easy to access key business districts, shopping centers, and local attractions. The atmosphere surrounding MaxOneHotels.com @ Balikpapan is one of accessibility and convenience, offering a peaceful retreat while keeping you connected to the pulse of the city. It's an ideal base for exploring everything Balikpapan has to offer, from its bustling commercial hubs to its natural beauty.

MaxOneHotels.com @ Balikpapan Facilities & Services

Facilities for guests at MaxOneHotels.com @ Balikpapan are designed to ensure a comfortable and enjoyable experience. Our commitment is to provide a wide range of services to meet the needs of every traveler.

High-Speed Wi-Fi:
Stay connected with complimentary high-speed internet access throughout the hotel.
Swimming Pool:
Relax and unwind at our refreshing swimming pool, perfect for a leisurely dip. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
Meeting Rooms:
Business travelers can utilize our modern meeting facilities, equipped to host productive sessions. Please inquire about rental fees and availability.
24-Hour Front Desk:
Our dedicated staff is available around the clock to assist you with any requests or inquiries.
Room Service:
Enjoy the convenience of in-room dining with our room service, available during specified hours.
Concierge Services:
Let our knowledgeable concierge help you plan your excursions and make reservations.
Laundry Services:
Keep your wardrobe fresh with our professional laundry and dry-cleaning services. Fees are based on item count.
Free Parking:
For guests arriving by car, ample free parking space is available on-site.

MaxOneHotels.com @ Balikpapan Room Types

Discover a variety of accommodations to suit your preferences with the diverse room types of MaxOneHotels.com @ Balikpapan. Each room is thoughtfully designed to provide comfort and convenience.

Deluxe Room:
These well-appointed rooms offer a comfortable stay with modern amenities. Available in City View and Non-Smoking options. Some Deluxe Rooms feature a bathtub.
Superior Room:
A step up in space and comfort, Superior Rooms provide a relaxing environment. Available in City View and Non-Smoking options.
MaxOne Suite:
For those seeking extra luxury, our Suites offer spacious living areas and premium furnishings. Available with City View and Non-Smoking options. Many of our Suites include a bathtub for your indulgence.
Family Room:
Ideal for families traveling together, these rooms provide ample space and comfortable sleeping arrangements. Available in Non-Smoking options.

Please note that smoking is permitted only in designated areas. We do not currently offer pet-friendly rooms.

MaxOneHotels.com @ Balikpapan Dining & Restaurants

Savor a delightful culinary journey at MaxOneHotels.com @ Balikpapan, where our dining options cater to a variety of tastes. Enjoy delicious meals and refreshing beverages without leaving the comfort of the hotel.

MaxOne Cafe:
Our all-day dining restaurant offers a delectable spread of local Indonesian specialties and international favorites. Enjoy breakfast, lunch, and dinner in a relaxed setting. Estimated price per person for a meal is around PHP 400. The cafe is open daily from 6:00 AM to 10:00 PM.
Lobby Lounge:
Unwind with a cup of coffee or a refreshing drink at our cozy Lobby Lounge. It's the perfect spot for casual meetings or simply to relax. Open from 9:00 AM to 11:00 PM.

MaxOneHotels.com @ Balikpapan Nearby Attractions and Activities

Explore the vibrant surroundings of MaxOneHotels.com @ Balikpapan and discover the many attractions that Balikpapan has to offer. Immerse yourself in the local culture and natural beauty.

Monumen Bekantan:
Visit this iconic landmark dedicated to the proboscis monkey, a symbol of Kalimantan.
Pantai Lamaru:
Relax on the shores of this beautiful beach, known for its white sand and clear waters, perfect for swimming and sunbathing.
E-Walk Balikpapan Superblock:
Indulge in a shopping spree or enjoy various entertainment options at this modern lifestyle complex.
Kebun Raya Balikpapan:
Explore the lush greenery and diverse plant species at this botanical garden, a peaceful escape from the city bustle.
Museum Batakan:
Learn about the rich history and cultural heritage of East Kalimantan at this local museum.

If you are looking for other activities around MaxOneHotels.com @ Balikpapan, check out the best deals on Traveloka: Recommended activities in Balikpapan!

How to Get to MaxOneHotels.com @ Balikpapan from the Airport

Getting to MaxOneHotels.com @ Balikpapan from the airport is straightforward, with several convenient options available. We aim to make your arrival as smooth as possible, ensuring a stress-free start to your stay. Understanding how to get to MaxOneHotels.com @ Balikpapan is key to a seamless travel experience.

Hotel Private Airport Transfer:
For the utmost convenience and comfort, we offer a dedicated airport transfer service. Our professional drivers will meet you at the arrival hall and escort you directly to the hotel. This service can be arranged in advance through our front desk. The estimated cost for this service is around PHP 800. You can also book airport transfer services directly.
Taxi:
Metered taxis are readily available at the airport. The journey to MaxOneHotels.com @ Balikpapan typically takes about 20-30 minutes, depending on traffic. The estimated fare is between PHP 150 to PHP 250.
Ride-hailing Service:
You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Simply book a ride through your preferred app upon arrival. The estimated cost is similar to that of a taxi.

Summary of Why You Should Choose to Stay at MaxOneHotels.com @ Balikpapan

Choosing MaxOneHotels.com @ Balikpapan for your next trip to East Kalimantan guarantees a stay filled with comfort, convenience, and excellent value. With a commitment to guest satisfaction, we offer a welcoming atmosphere and a range of amenities designed to enhance your experience.

Prime Location:
Situated in a central area, providing easy access to key attractions and business districts.
Comfortable Accommodations:
A variety of well-appointed rooms to suit different needs and preferences.
Excellent Facilities:
Enjoy amenities such as a swimming pool, fitness center, and reliable Wi-Fi.
Attentive Service:
Our friendly and professional staff are dedicated to making your stay pleasant.
Great Value:
Offering competitive rates and a memorable experience.

Discover the best Room availability at MaxOneHotels.com @ Balikpapan and start planning your trip. Booking MaxOneHotels.com @ Balikpapan is simple and convenient through Traveloka. For more options, you can Book budget hotels in Kalimantan Timur or Easily book domestic and international flights at low prices.

All facilities in MaxOneHotels.com @ Balikpapan

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Functional Hall

Lobby

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Poolside bar
Set menu dinner
Set menu lunch

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
Laundry service
Limited hours room service
Luggage storage
Newspaper in lobby

General

AC
Banquet
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Grocery
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

Things to Do

Children play area
Massage
Outdoor pool
Spa

Accessibilty

Accessible parking
Wheelchair accessible

Family-friendly Facilities

Children pool

Transportation

Valet parking

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in MaxOneHotels.com @ Balikpapan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

PERATURAN UNTUK TAMU HOTEL 1. Persiapkan paspor atau kartu pengenal anda untuk verifikasi oleh pihak resepsionis. 2. Hotel berhak meminta deposit pada saat check in. 3. Hal – hal berikut ini tidak diperbolehkan untuk membawa ke lokasi hotel : Hewan, buah durian/lai/cempedak, peralatan listrik untuk keperluan memasak , stimulan, narkotika dan bubuk peledak, bahan kimia berbahaya dan senjata tanpa izin . Hotel berhak untuk segera menyita barang-barang tersebut jika ditemukan di kamar Hotel tanpa pemberitahuan kepada Anda. 4. Praktek prostitusi dan perdagangan manusia tidak diizinkan di hotel. 5. Tamu tidak diperbolehkan bertindak untuk menyinggung atau mengganggu tamu lain dan mengganggu ketertiban umum. 6. Hotel berhak untuk melaporkan kepada pihak berwajib untuk setiap penemuan narkotika, obat-obatan terlarang dan senjata api tanpa izin yang langsung ditemukan di kamar hotel tanpa pemberitahuan kepada Anda. 7. Hotel tidak akan bertanggung jawab kepada tamu apabila terjadi kecelakaan atau cedera 8. Setiap kehilangan & Kerusakan di kamar akan dikenakan biaya oleh pihak Hotel.. 9. Hotel tidak bertanggungjawab atas tindakan hukum yang disebabkan oleh barang-barang milik tamu 10. Tempat tidur tidak diperbolehkan diletakkan di lantai, hotel akan mengenakan biaya tambahan kepada tamu sebesar Rp. 300.000. 10. Kehilangan Kunci kartu kamar akan dikenakan biaya Rp. 50.000,-/ Kartu. 11. Tamu dilarang merokok di ruangan kamar bebas rokok, pelanggaran larangan tersebut dikenakan denda sebesar Rp 1.000.000,- 12. Request Kamar Smoking Dan Non Smoking , City View , Room Berdekatan atau Room Selantai , Sesuai Ketersediaan pada saat check in HOTEL GUEST REGULATIONS 1.Prepare your passport or identification document for verification by the front desk. 2. Guest might be required to place an advanced deposit. 3. The below items are prohibited inside the hotel : Animals, durian/lai/cempedak fruit, electronic equipment for cooking, All sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. The hotel has the right to confiscate the mentioned items if found in guest room without any notification. 4. Prostitution practice and human trafficking is prohibited in the hotel. 5. Guest are prohibited to act in any way which can caused disturbance to public order. 6. Hotel has the right to inform the authorities without prior notifications if drugs or narcotics related and non -permit weapon are found in the guest room. 7. Hotel will not be held responsible for any accident or injury of guest 8. Any loss & Breakage in the room will be charged by Hotel. 9. Hotel will not be responsible for any criminal act caused by the mentioned items belonging to the guest. 10. Beds are not allowed to be place on the floor, the hotel will charge to guest as Extra Bed idr. 300.000,- 11. Lost Keycard will be charged idr. 50.000,-/card 12. Guest are prohibited smoking in non smoking room, violation of the prohibition is subject to a fine of idr. 1.000.000,- 13. Request Smoking Room Or Non Smoking Room , City View , Close Room , Base On Availability Upon Check in

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Balikpapan	115
Number of floors in MaxOneHotels.com @ Balikpapan	8
Another facilities in MaxOneHotels.com @ Balikpapan	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in MaxOneHotels.com @ Balikpapan

What are available facilities at MaxOneHotels.com @ Balikpapan?

There are top facilites at MaxOneHotels.com @ Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at MaxOneHotels.com @ Balikpapan?

The standard check-in time at MaxOneHotels.com @ Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00

Does MaxOneHotels.com @ Balikpapan provide breakfast?

Yes, MaxOneHotels.com @ Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of MaxOneHotels.com @ Balikpapan?

MaxOneHotels.com @ Balikpapan is a 3.0-star hotel.

How many floors does MaxOneHotels.com @ Balikpapan have?

MaxOneHotels.com @ Balikpapan has 8 floors.

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More Reviews from Other Guests in MaxOneHotels.com @ Balikpapan

Overall Ratings & Reviews MaxOneHotels.com @ Balikpapan

Traveloka (7,505)

8.5

Very Good

From 7,505 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about MaxOneHotels.com @ Balikpapan

All

Staff Friendliness (187)

Distance to City Center (177)

Bedroom (175)

Ambiance (174)

Taste (170)

Room Space (165)

Family Friendly (158)

Variety (153)

Hotel Area (150)

Bathroom (145)

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Traveler Reviews MaxOneHotels.com @ Balikpapan

Number of reviews per page

Customer reviews

Rendy S.

Medical

6.5

/10

Reviewed 14 hour(s) ago

The room's AC wasn't cooling at all. Calling room service to order food was inconvenient and wouldn't connect. This will be fixed in the future.

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E***h

Staycation

10.0

/10

Reviewed 2 day(s) ago

Very comfortable.. clean and friendly.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your kind review and excellent rating for Max One Hotel Balikpapan. We are delighted to hear that you enjoyed the comfort, cleanliness, and friendly service we provided during your stay. We hope to welcome you back again on your next visit. Have a happy and cheerful day! General Manager

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S***i

8.8

/10

Reviewed 4 day(s) ago

The location is very good because it is in the center of the crowd.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your review. We are delighted to hear that our hotel, located in the heart of the city, provided you with greater comfort and relaxation during your stay. We hope to welcome you back again on your next visit. Wishing you happiness and cheerfulness always. General Manager

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Yafet D.

10.0

/10

Reviewed 4 day(s) ago

Good service and spacious room.

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Accommodation's Reply

23 Jun 2026

Dear Mr. Yaphet D, Max wishes you a happy day! Thank you for your positive review regarding our services and facilities at Max One Hotel Balikpapan. We are delighted to have provided you with the utmost comfort during your stay. We look forward to welcoming you back again next time. Wishing you happiness and cheerfulness always. General Manager

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M***d

9.7

/10

Reviewed 1 week(s) ago

Under renovation, a bit noisy but otherwise comfortable.

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Accommodation's Reply

23 Jun 2026

Dear valued guests, Max wishes you a bright and happy day! Thank you for your understanding and patience regarding the ongoing renovations. We are working on these improvements to provide you with even greater comfort in the future. We look forward to welcoming you back to Max One Balikpapan Hotel again. Wishing you continued happiness and enjoyment. General Manager

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H***a

Staycation

9.4

/10

Reviewed 1 week(s) ago

The hotel's location is close to various culinary delights... especially in front of the hotel there is momoyo ice cream.

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Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your review regarding the excellent location of Max One Balikpapan Hotel. We are delighted to hear that you enjoyed convenient access to the many delicious restaurants around the hotel. We hope to welcome you back again for your next culinary adventure. Wishing you happiness and cheerfulness always. General Manager

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Winingsih

Leisure

10.0

/10

Reviewed 1 week(s) ago

Clean bathroom and spacious room.

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Accommodation's Reply

22 Jun 2026

Dear Mr. Viningsih, Max wishes you a wonderful day! Thank you for your excellent review and the 10.0 rating you gave to Max One Balikpapan Hotel. We are delighted to hear that you enjoyed the spacious room and the cleanliness of the bathroom during your stay. We hope to welcome you back to Max One Balikpapan Hotel again. Wishing you happiness and cheerfulness always. General Manager

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R***e

Leisure

9.7

/10

Reviewed 1 week(s) ago

This is the second time I've stayed at this hotel...

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Accommodation's Reply

22 Jun 2026

Dear valued guest, we wish you a bright and happy day at Max One Balikpapan Hotel! We sincerely thank you for your positive review, your second visit, and for giving us the highest rating. We look forward to seeing you again at Max One Balikpapan Hotel. May you always be filled with joy and happiness. Sincerely, The General Manager

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Verified Traveler

Business

10.0

/10

Reviewed 1 week(s) ago

Strategic location, but the rooms aren't soundproof. While staying, we could hear the sound of children running from the upstairs room.

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Accommodation's Reply

16 Jun 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your review regarding our excellent location. We apologize for any inconvenience caused by noise during your stay. This is a primary concern of ours and will be investigated. We hope to welcome you back to Max One Balikpapan Hotel for an even more peaceful and comfortable stay. Have a happy and bright day! General Manager

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A***u

Business

9.7

/10

Reviewed 2 week(s) ago

Overall everything is good, just a little thing to note: when checking in I requested a quiet room, on the last night the next room was filled with the sound of young people singing in the middle of the night, but the quick response of security was immediately alert. H-1 before check out I had ordered take away breakfast at 04.45 AM, the day at 04.50 I called the front desk whether it was ready?, "will check" the response. At 05.03 I went down to ask again whether it was ready?, unfortunately there was still no one at the front desk and was just about to ask the kitchen. because I was pressed for time I finally left, please be more attention about how important is time for guests. Thank you!!

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Accommodation's Reply

16 Jun 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your review. We are pleased that our security team promptly addressed the noise issue in the hallway for your comfort. However, we apologize for the delay in delivering your takeaway breakfast. We understand that every guest's time is valuable. We have forwarded this important observation to the relevant management to prevent such incidents from happening again. We hope you will give us the opportunity to welcome you again with even faster and better service at Max One Hotel Balikpapan. Wishing you happiness and cheerfulness always. General Manager

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Putri A. V.

8.5

/10

Reviewed 2 week(s) ago

The staff is friendly, the pool is nice, and the facilities are great. You can find anything you want to eat nearby if you're hungry in the middle of the night.

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Accommodation's Reply

11 Jun 2026

Dear Ms. Putri A.V., Max wishes you a wonderful day! Thank you for your excellent review and rating! We are delighted that you were impressed with our friendly staff, pool facilities, and convenient location for dining. We hope to welcome you back for another enjoyable stay at Max One Balikpapan Hotel! Wishing you happiness and cheerfulness always. General Manager

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Joko W.

Business

9.3

/10

Reviewed 2 week(s) ago

I stay here often. The location and rooms are great. The Wi-Fi isn't very fast. The plus point is that you can watch Netflix in your room, available on the in-room TV, and you have a subscription.

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Accommodation's Reply

11 Jun 2026

Dear Mr. Jogo W. Max, We wish you a wonderful day! Thank you for choosing our hotel. We are delighted that you enjoyed the location, your room, and the Netflix we offer. We apologize for the Wi-Fi connectivity issues you experienced. We have forwarded your feedback to our IT team to investigate and improve the connection quality for your comfort during your next stay. We hope to welcome you back again! Wishing you happiness and cheerfulness always. General Manager

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Randi B.

Leisure

6.2

/10

Reviewed 2 week(s) ago

I've booked two rooms, one with a large king bed and one with a non-smoking room, but was given a smoking room and the other with a double bed. I'm very disappointed. Don't give what a customer has ordered to other customers.

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Accommodation's Reply

11 Jun 2026

Dear Mr. Randy B., Max wishes you a happy day! We apologize for any inconvenience you experienced. This letter is a serious evaluation and corrective action to ensure our team is more meticulous in fulfilling our promises to our customers. Your feedback is invaluable for our future internal improvements. We hope you will give us the opportunity to welcome you back again. Have a happy and cheerful day, General Manager.

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Fernanda S. A.

9.3

/10

Reviewed 3 week(s) ago

Netflix is free, but the room has a lot of stains 🙏 Check-in was really slow Otherwise, it's okay.

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Accommodation's Reply

11 Jun 2026

Dear Ms. Fernanda S.A., Max wishes you a great day! Thank you for your review. We are glad you enjoyed our Netflix service. However, we apologize for any inconvenience you experienced. We have immediately forwarded this matter to the relevant department for improved service in the future. We hope to welcome you back again for an even better experience. Have a happy and cheerful day, General Manager.

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Jhon N. M.

Business

9.4

/10

Reviewed 3 week(s) ago

Was there live music all night?

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Accommodation's Reply

11 Jun 2026

Dear Mr. John N. Mante, Max wishes you a pleasant day! We apologize for any inconvenience caused by the loud music that may have disturbed your sleep. We have reviewed your message and forwarded it directly to management for improved service in the future. We hope to welcome you back again in a more comfortable atmosphere. Wishing you happiness and cheerfulness always. General Manager

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Claudia H.

Staycation

10.0

/10

Reviewed 3 week(s) ago

All the facilities are great, the staff is friendly and helpful. Recommended!

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Accommodation's Reply

11 Jun 2026

Dear Ms. Claudia H., Max wishes you a wonderful day! Thank you for your positive review and feedback! We are delighted to hear that you were satisfied with the facilities and the friendly service from our staff. We hope to welcome you again next time for a pleasant stay at Max One Balikpapan Hotel! Wishing you happiness and cheerfulness always. General Manager

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A***d

Staycation

10.0

/10

Reviewed 3 week(s) ago

Some things that could be improved and their shortcomings: 1. The basement parking lot is bumpy. 2. It took a long time to get a room. I checked in at 2 and got my room at 4. I had to check out at 12 noon; there was no time limit. 3. The lobby area was a bit hot. 4. The room and bathroom interior needs improvement. 5. The cold water in the shower didn't work. 6. There was no refrigerator. The good things about staying here: 1. This hotel has its own unique character, different from other hotels, for example, the iconic wall art, the iconic building, and the iconic room design. 2. The WiFi is very fast. 3. There's a playground for children. 4. The rooms are very spacious. 5. For a 3-star hotel, it has a swimming pool and a rooftop. 6. The breakfast area is very spacious. 7. The food is also delicious. 8. The elevator is fast. 9. The receptionist is quick to respond. Hopefully Maxone Hotel Balikpapan will continue to exist and survive forever.

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Accommodation's Reply

11 Jun 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your detailed review, and we hope you enjoy your continued stay at Max One Balikpapan Hotel. We are delighted that you enjoyed the facilities and highlights of Max One Balikpapan Hotel. However, we apologize for any inconvenience you may have experienced. We have immediately forwarded all your messages to management for intensive improvements and maintenance to ensure the comfort of all guests in the future. We hope to welcome you back again with even better services and facilities! Have a happy and cheerful day, General Manager.

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A***e

8.4

/10

Reviewed 3 week(s) ago

The lighting in the room is inadequate. It's a bit scary being alone at night.

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Chandra

Business

10.0

/10

Reviewed 4 week(s) ago

Strategic location, clean rooms, delicious and complete breakfast, friendly service, recommended.

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A***a

10.0

/10

Reviewed 4 week(s) ago

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Exterior 4 MaxOneHotels.com @ Balikpapan

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