How many rooms are available at MaxOneHotels.com @ Balikpapan?

MaxOneHotels.com @ Balikpapan has 115 rooms in total.

Does MaxOneHotels.com @ Balikpapan provide parking?

Yes, MaxOneHotels.com @ Balikpapan provides parking. Please confirm details directly with the hotel.

Does MaxOneHotels.com @ Balikpapan have a swimming pool?

Yes, a swimming pool is available at MaxOneHotels.com @ Balikpapan.

What do past guests say about MaxOneHotels.com @ Balikpapan?

MaxOneHotels.com @ Balikpapan is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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MaxOneHotels.com @ Balikpapan

Name: MaxOneHotels.com @ Balikpapan
Address: Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114, Jalan MT. Haryono No. 2, Damai, Kalimantan Timur, 76114, Indonesia
Rating: 8.4

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8.4

/10

Very Good

7,601 reviews

What Guests Say About Their Stay

Distance To City Center (348)

Staff Friendliness (341)

Room Space (315)

Taste (314)

Cha C.

10.0

/ 10

Strategic location, plenty of food vendors nearby. Comfortable rooms, great pool. My kids loved it. Breakfast was delicious, highly recommended if you're planning a staycation.

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n***r

10.0

/ 10

This is our second time staying here, the checkout process was very fast, the staff were all friendly, and parking was free. For motorcyclists like us, the parking area is very friendly because it is covered so the vehicle doesn't get hot or wet. The breakfast is very varied, and the food is always delicious. The swimming pool is 👍👍👍. God willing, we will come back for a staycation with the kids. Best of luck MaxOne, always maintain the quality, okay? 👌👌

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i***a

10.0

/ 10

We had a great time here, definitely be our first list hotel when visiting Balikpapan another time. Thank you! 😊

A***a

10.0

/ 10

A hotel with excellent facilities. Check-in at 10am was still well-serviced and we were able to upgrade to a larger room. Thank you to the receptionist for your excellent service. The food and pool facilities are excellent, making it perfect for a family stay.

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s***a

10.0

/ 10

Overall Everything is great, Upon arrival the security greeted us with friendliness then assisted by the reception staff the check in process was fast without any hassle, the breakfast was varied and delicious. The cozyness of this hotel with the friendliness of the staff makes the aura of this hotel come alive and cheerful, thank you Mr. Rafli the receptionist for his 5 star hospitality with jokes during check in making the feeling of tiredness immediately disappear plus the calm and cozy atmosphere of the room. have stayed 3 times and the staff are consistent with their friendliness and will be a regular every time I go to Balikpapan! Awesome Maxone

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In the Area

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Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at MaxOneHotels.com @ Balikpapan is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in MaxOneHotels.com @ Balikpapan

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around MaxOneHotels.com @ Balikpapan

Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

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Discover More About MaxOneHotels.com @ Balikpapan

Welcome to MaxOneHotels.com @ Balikpapan, your ideal destination for a comfortable and memorable stay in the vibrant city of Balikpapan, East Kalimantan. Whether you're visiting for business or leisure, MaxOneHotels.com @ Balikpapan offers a blend of modern amenities, excellent service, and a prime location to make your trip truly special. Discover why MaxOneHotels.com @ Balikpapan is the preferred choice for travelers seeking quality accommodation in this dynamic Indonesian city.

MaxOneHotels.com @ Balikpapan Location

MaxOneHotels.com @ Balikpapan is conveniently situated in the heart of Balikpapan, specifically in the , Pusat Kota Balikpapan, Balikpapan, Kalimantan Timur, Indonesia, 76114 area. This prime location places you just a short distance from the city center, making it easy to access key business districts, shopping centers, and local attractions. The atmosphere surrounding MaxOneHotels.com @ Balikpapan is one of accessibility and convenience, offering a peaceful retreat while keeping you connected to the pulse of the city. It's an ideal base for exploring everything Balikpapan has to offer, from its bustling commercial hubs to its natural beauty.

MaxOneHotels.com @ Balikpapan Facilities & Services

Facilities for guests at MaxOneHotels.com @ Balikpapan are designed to ensure a comfortable and enjoyable experience. Our commitment is to provide a wide range of services to meet the needs of every traveler.

High-Speed Wi-Fi:
Stay connected with complimentary high-speed internet access throughout the hotel.
Swimming Pool:
Relax and unwind at our refreshing swimming pool, perfect for a leisurely dip. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
Meeting Rooms:
Business travelers can utilize our modern meeting facilities, equipped to host productive sessions. Please inquire about rental fees and availability.
24-Hour Front Desk:
Our dedicated staff is available around the clock to assist you with any requests or inquiries.
Room Service:
Enjoy the convenience of in-room dining with our room service, available during specified hours.
Concierge Services:
Let our knowledgeable concierge help you plan your excursions and make reservations.
Laundry Services:
Keep your wardrobe fresh with our professional laundry and dry-cleaning services. Fees are based on item count.
Free Parking:
For guests arriving by car, ample free parking space is available on-site.

MaxOneHotels.com @ Balikpapan Room Types

Discover a variety of accommodations to suit your preferences with the diverse room types of MaxOneHotels.com @ Balikpapan. Each room is thoughtfully designed to provide comfort and convenience.

Deluxe Room:
These well-appointed rooms offer a comfortable stay with modern amenities. Available in City View and Non-Smoking options. Some Deluxe Rooms feature a bathtub.
Superior Room:
A step up in space and comfort, Superior Rooms provide a relaxing environment. Available in City View and Non-Smoking options.
MaxOne Suite:
For those seeking extra luxury, our Suites offer spacious living areas and premium furnishings. Available with City View and Non-Smoking options. Many of our Suites include a bathtub for your indulgence.
Family Room:
Ideal for families traveling together, these rooms provide ample space and comfortable sleeping arrangements. Available in Non-Smoking options.

Please note that smoking is permitted only in designated areas. We do not currently offer pet-friendly rooms.

MaxOneHotels.com @ Balikpapan Dining & Restaurants

Savor a delightful culinary journey at MaxOneHotels.com @ Balikpapan, where our dining options cater to a variety of tastes. Enjoy delicious meals and refreshing beverages without leaving the comfort of the hotel.

MaxOne Cafe:
Our all-day dining restaurant offers a delectable spread of local Indonesian specialties and international favorites. Enjoy breakfast, lunch, and dinner in a relaxed setting. Estimated price per person for a meal is around PHP 400. The cafe is open daily from 6:00 AM to 10:00 PM.
Lobby Lounge:
Unwind with a cup of coffee or a refreshing drink at our cozy Lobby Lounge. It's the perfect spot for casual meetings or simply to relax. Open from 9:00 AM to 11:00 PM.

MaxOneHotels.com @ Balikpapan Nearby Attractions and Activities

Explore the vibrant surroundings of MaxOneHotels.com @ Balikpapan and discover the many attractions that Balikpapan has to offer. Immerse yourself in the local culture and natural beauty.

Monumen Bekantan:
Visit this iconic landmark dedicated to the proboscis monkey, a symbol of Kalimantan.
Pantai Lamaru:
Relax on the shores of this beautiful beach, known for its white sand and clear waters, perfect for swimming and sunbathing.
E-Walk Balikpapan Superblock:
Indulge in a shopping spree or enjoy various entertainment options at this modern lifestyle complex.
Kebun Raya Balikpapan:
Explore the lush greenery and diverse plant species at this botanical garden, a peaceful escape from the city bustle.
Museum Batakan:
Learn about the rich history and cultural heritage of East Kalimantan at this local museum.

If you are looking for other activities around MaxOneHotels.com @ Balikpapan, check out the best deals on Traveloka: Recommended activities in Balikpapan!

How to Get to MaxOneHotels.com @ Balikpapan from the Airport

Getting to MaxOneHotels.com @ Balikpapan from the airport is straightforward, with several convenient options available. We aim to make your arrival as smooth as possible, ensuring a stress-free start to your stay. Understanding how to get to MaxOneHotels.com @ Balikpapan is key to a seamless travel experience.

Hotel Private Airport Transfer:
For the utmost convenience and comfort, we offer a dedicated airport transfer service. Our professional drivers will meet you at the arrival hall and escort you directly to the hotel. This service can be arranged in advance through our front desk. The estimated cost for this service is around PHP 800. You can also book airport transfer services directly.
Taxi:
Metered taxis are readily available at the airport. The journey to MaxOneHotels.com @ Balikpapan typically takes about 20-30 minutes, depending on traffic. The estimated fare is between PHP 150 to PHP 250.
Ride-hailing Service:
You can also opt for a ride-hailing service, which offers a convenient and often cost-effective way to reach the hotel. Simply book a ride through your preferred app upon arrival. The estimated cost is similar to that of a taxi.

Summary of Why You Should Choose to Stay at MaxOneHotels.com @ Balikpapan

Choosing MaxOneHotels.com @ Balikpapan for your next trip to East Kalimantan guarantees a stay filled with comfort, convenience, and excellent value. With a commitment to guest satisfaction, we offer a welcoming atmosphere and a range of amenities designed to enhance your experience.

Prime Location:
Situated in a central area, providing easy access to key attractions and business districts.
Comfortable Accommodations:
A variety of well-appointed rooms to suit different needs and preferences.
Excellent Facilities:
Enjoy amenities such as a swimming pool, fitness center, and reliable Wi-Fi.
Attentive Service:
Our friendly and professional staff are dedicated to making your stay pleasant.
Great Value:
Offering competitive rates and a memorable experience.

Discover the best Room availability at MaxOneHotels.com @ Balikpapan and start planning your trip. Booking MaxOneHotels.com @ Balikpapan is simple and convenient through Traveloka. For more options, you can Book budget hotels in Kalimantan Timur or Easily book domestic and international flights at low prices.

All facilities in MaxOneHotels.com @ Balikpapan

Entertainment Facility

Common Space

Accommodation Services

Exterior

Bedroom

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Poolside bar
Set menu dinner
Set menu lunch

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
Laundry service
Limited hours room service
Luggage storage
Newspaper in lobby

General

AC
Banquet
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Grocery
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

Things to Do

Children play area
Massage
Outdoor pool
Spa

Accessibilty

Accessible parking
Wheelchair accessible

Family-friendly Facilities

Children pool

Transportation

Valet parking

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in MaxOneHotels.com @ Balikpapan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

PERATURAN UNTUK TAMU HOTEL 1. Persiapkan paspor atau kartu pengenal anda untuk verifikasi oleh pihak resepsionis. 2. Hotel berhak meminta deposit pada saat check in. 3. Hal – hal berikut ini tidak diperbolehkan untuk membawa ke lokasi hotel : Hewan, buah durian/lai/cempedak, peralatan listrik untuk keperluan memasak , stimulan, narkotika dan bubuk peledak, bahan kimia berbahaya dan senjata tanpa izin . Hotel berhak untuk segera menyita barang-barang tersebut jika ditemukan di kamar Hotel tanpa pemberitahuan kepada Anda. 4. Praktek prostitusi dan perdagangan manusia tidak diizinkan di hotel. 5. Tamu tidak diperbolehkan bertindak untuk menyinggung atau mengganggu tamu lain dan mengganggu ketertiban umum. 6. Hotel berhak untuk melaporkan kepada pihak berwajib untuk setiap penemuan narkotika, obat-obatan terlarang dan senjata api tanpa izin yang langsung ditemukan di kamar hotel tanpa pemberitahuan kepada Anda. 7. Hotel tidak akan bertanggung jawab kepada tamu apabila terjadi kecelakaan atau cedera 8. Setiap kehilangan & Kerusakan di kamar akan dikenakan biaya oleh pihak Hotel.. 9. Hotel tidak bertanggungjawab atas tindakan hukum yang disebabkan oleh barang-barang milik tamu 10. Tempat tidur tidak diperbolehkan diletakkan di lantai, hotel akan mengenakan biaya tambahan kepada tamu sebesar Rp. 300.000. 10. Kehilangan Kunci kartu kamar akan dikenakan biaya Rp. 50.000,-/ Kartu. 11. Tamu dilarang merokok di ruangan kamar bebas rokok, pelanggaran larangan tersebut dikenakan denda sebesar Rp 1.000.000,- 12. Request Kamar Smoking Dan Non Smoking , City View , Room Berdekatan atau Room Selantai , Sesuai Ketersediaan pada saat check in HOTEL GUEST REGULATIONS 1.Prepare your passport or identification document for verification by the front desk. 2. Guest might be required to place an advanced deposit. 3. The below items are prohibited inside the hotel : Animals, durian/lai/cempedak fruit, electronic equipment for cooking, All sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. The hotel has the right to confiscate the mentioned items if found in guest room without any notification. 4. Prostitution practice and human trafficking is prohibited in the hotel. 5. Guest are prohibited to act in any way which can caused disturbance to public order. 6. Hotel has the right to inform the authorities without prior notifications if drugs or narcotics related and non -permit weapon are found in the guest room. 7. Hotel will not be held responsible for any accident or injury of guest 8. Any loss & Breakage in the room will be charged by Hotel. 9. Hotel will not be responsible for any criminal act caused by the mentioned items belonging to the guest. 10. Beds are not allowed to be place on the floor, the hotel will charge to guest as Extra Bed idr. 300.000,- 11. Lost Keycard will be charged idr. 50.000,-/card 12. Guest are prohibited smoking in non smoking room, violation of the prohibition is subject to a fine of idr. 1.000.000,- 13. Request Smoking Room Or Non Smoking Room , City View , Close Room , Base On Availability Upon Check in

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Balikpapan	115
Number of floors in MaxOneHotels.com @ Balikpapan	8
Another facilities in MaxOneHotels.com @ Balikpapan	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in MaxOneHotels.com @ Balikpapan

What are available facilities at MaxOneHotels.com @ Balikpapan?

There are top facilites at MaxOneHotels.com @ Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at MaxOneHotels.com @ Balikpapan?

The standard check-in time at MaxOneHotels.com @ Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00

Does MaxOneHotels.com @ Balikpapan provide breakfast?

Yes, MaxOneHotels.com @ Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of MaxOneHotels.com @ Balikpapan?

MaxOneHotels.com @ Balikpapan is a 3.0-star hotel.

How many floors does MaxOneHotels.com @ Balikpapan have?

MaxOneHotels.com @ Balikpapan has 8 floors.

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More Reviews from Other Guests in MaxOneHotels.com @ Balikpapan

Overall Ratings & Reviews MaxOneHotels.com @ Balikpapan

Traveloka (7,596)

Other sources (5)

8.5

Very Good

From 7,596 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about MaxOneHotels.com @ Balikpapan

All

Staff Friendliness (196)

Distance to City Center (184)

Bedroom (182)

Ambiance (181)

Taste (180)

Room Space (172)

Family Friendly (164)

Variety (162)

Hotel Area (155)

Bathroom (151)

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Traveler Reviews MaxOneHotels.com @ Balikpapan

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Customer reviews

i***a

Business

9.7

/10

Reviewed 2 week(s) ago

only the wifi is slow. everything else is amazing

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Verified Traveler

8.9

/10

Reviewed 3 week(s) ago

Service: good. Staff are friendly & helpful. Food: good.

1 people find it helpful

R***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

For relaxation, there are rooftop facilities and a bar which are highly recommended.

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R***i

Business

10.0

/10

Reviewed 3 week(s) ago

First choice to Maxone when business trip in Balikpapan.

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R***i

10.0

/10

Reviewed 3 week(s) ago

Hotels are an option when going to Balikpapan.

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i***a

Business

8.5

/10

Reviewed 3 week(s) ago

Very satisfied with my stay here. It's quite spacious for its price range.

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agus m.

Staycation

8.5

/10

Reviewed 3 week(s) ago

A comfortable hotel to rest in and what needs attention is the maintenance of its facilities.

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P***i

8.5

/10

Reviewed 4 week(s) ago

Comfortable in the city center and friendly staff.

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1 people find it helpful

Q***h

7.3

/10

Reviewed 5 week(s) ago

The receptionist was friendly and quick, especially when the TV in the room wouldn't turn on, it was fixed after 15 minutes. The breakfast was delicious and varied. I was just disappointed when I first arrived to check-in, when parking the car was directed to park downstairs, probably because the upstairs was full, I understand. But what made me disappointed, the parking guide was unfriendly and his language was unpleasant to hear, making me in a bad mood. I am a hotel guest, you know, not an uninvited guest. Moreover, when I got out of the car to go to the elevator to the lobby, the smell was unpleasant. Please organize the staff to be friendly to guests. That's all, everything else is okay.

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1 people find it helpful

Cha C.

10.0

/10

Reviewed 5 week(s) ago

Strategic location, plenty of food vendors nearby. Comfortable rooms, great pool. My kids loved it. Breakfast was delicious, highly recommended if you're planning a staycation.

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Irfn V.

Leisure

9.4

/10

Reviewed 6 week(s) ago

Not bad, it's really great.

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I***l

Staycation

8.7

/10

Reviewed 6 week(s) ago

The room was clean and comfortable enough to stay in. Unfortunately, access to the hotel area is quite congested due to the busy surrounding roads, making it quite difficult to turn around vehicles, especially during rush hour. As for the bathroom, it was a bit of a shame that it was a bit smelly and the floor surface was wet and slippery. This needs to be addressed by the hotel in terms of cleanliness and guest safety, considering the slippery floor is quite a slippery risk. Overall, this hotel is quite decent to stay, but there are some things that need to be improved in terms of access and bathroom. The restaurant is currently undergoing renovations, so breakfast has been moved to the ballroom in front of the hotel. Hopefully there will be an opportunity to stay again when the restaurant is finished. Oh yes, unfortunately during the World Cup season, the TV is not equipped to watch the World Cup channel.

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Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your detailed review. We apologize for any inconvenience you may have experienced. We have been following up on your feedback to ensure the safety and comfort of all our guests. The restaurant is currently undergoing renovations to provide all guests with an even more comfortable and enjoyable dining experience in a new atmosphere. We greatly appreciate your valuable feedback, which is helpful for our internal evaluation. We look forward to welcoming you back again on your next visit with even better facilities and services. Wishing you happiness and cheerfulness always. General Manager

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RIZQI D.

8.4

/10

Reviewed 6 week(s) ago

Everything is okay, but the AC is not cold enough.

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Accommodation's Reply

15 Jul 2026

Dear Mr. Rizki, Max wishes you a wonderful day! Thank you for taking the time to write a review about your stay. We apologize for any inconvenience you may have experienced. Our technical team is following up on this issue to ensure it does not recur. We look forward to welcoming you back to an even more comfortable room. Wishing you happiness and cheerfulness always. General Manager

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Wahida

8.5

/10

Reviewed 6 week(s) ago

Best, you have to stay here if you go to Balikpapan.

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Accommodation's Reply

15 Jul 2026

Dear Ms. Wahida, Max wishes you a wonderful day! Thank you so much for your excellent advice and support. Reading that Max One Hotel Balikpapan is your first choice every time you visit this city is a great source of pride for our entire team. We are committed to maintaining the highest quality of service to ensure your next visit is memorable and enjoyable. See you again at your "home" in Balikpapan! Wishing you happiness and cheerfulness always. General Manager

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n***r

Medical

10.0

/10

Reviewed 6 week(s) ago

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Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Max wishes you a wonderful day! Alhamdulillah, thank you for choosing Max One Hotel Balikpapan for your second visit! We are delighted and proud to read your detailed review. We are glad to hear that your stay was very comfortable and that you enjoyed all of our facilities. We are also pleased that you complimented our pool facilities! Your compliments motivate us to maintain the quality of our services and facilities in the future. We hope to welcome you and your children back again for an even more enjoyable holiday. Have a happy and cheerful day, General Manager.

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M***r

10.0

/10

Reviewed 6 week(s) ago

The hotel staff was very friendly and helpful during check-in. The atmosphere was safe and comfortable.

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Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you so much for taking the time to share your wonderful experience during your stay at Max One Balikpapan Hotel. We are delighted to hear that our staff provided friendly and helpful service during the check-in process, and that you enjoyed the safe and comfortable atmosphere of the hotel. We will share this positive feedback with our entire team to inspire us to continue providing the best possible service to all our guests. We are honored to welcome you back again next time. See you soon! Wishing you happiness and cheerfulness always. General Manager

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Gideon G. S.

Leisure

7.4

/10

Reviewed 7 week(s) ago

Stayed with my wife and 6-year-old child. Breakfast was charged Rp 50,000 per day for children. No advance notice. I've stayed here before but wasn't charged.

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Accommodation's Reply

30 Jun 2026

Dear Mr. Gideon G.S., We hope you had a wonderful stay at Max One Balikpapan Hotel. Thank you for choosing to stay with us and your loved ones. We apologize for any inconvenience you may have experienced during your stay. Please note that breakfast for children aged 5 years and older is charged at 50% of the adult rate. We are very grateful that you chose to stay with us again. We will take your feedback into consideration to make your next stay even more comfortable. We hope to welcome you back to Max One Balikpapan Hotel again. We will continue to strive to provide transparent and the best service. Have a great day! Sincerely, General Manager

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i***a

Staycation

10.0

/10

Reviewed 7 week(s) ago

We had a great time here, definitely be our first list hotel when visiting Balikpapan another time. Thank you! 😊

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Accommodation's Reply

30 Jun 2026

Dear valued guest, Max wishes you a wonderful day! Thank you for your high rating. We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back to Max One Balikpapan Hotel again. Wishing you happiness and cheerfulness always. General Manager

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Rendy S.

Medical

6.5

/10

Reviewed 7 week(s) ago

The room's AC wasn't cooling at all. Calling room service to order food was inconvenient and wouldn't connect. This will be fixed in the future.

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1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Mr. Randy S, Max wishes you a wonderful day! Thank you so much for taking the time to write a review. We sincerely apologize for any inconvenience you experienced during your stay. We deeply regret this and have forwarded the matter to the relevant department for resolution. To prevent similar issues from occurring in the future, we look forward to welcoming you back to Max One Balikpapan Hotel for an even better and more comfortable stay. Wishing you happiness and cheerfulness always. General Manager

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E***h

Staycation

10.0

/10

Reviewed 7 week(s) ago

Very comfortable.. clean and friendly.

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1 people find it helpful

Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Max wishes you a wonderful day! Thank you for your kind review and excellent rating for Max One Hotel Balikpapan. We are delighted to hear that you enjoyed the comfort, cleanliness, and friendly service we provided during your stay. We hope to welcome you back again on your next visit. Have a happy and cheerful day! General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.