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MaxOneHotels.com @ Balikpapan
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MaxOneHotels.com @ Balikpapan
Hotels
Preferred Partner
8.4
/10
Very Good
6,857 reviews
What Guests Say About Their Stay
Staff Friendliness (143)
Room Space (140)
Distance To City Center (137)
Taste (135)
Falentina Sinat
10.0
/ 10
I had the pleasant stay here. This accommodation has delicious food, the room super clean, in strategic area and with good security. They really went the extra to cater everything that I needs. Guys...would highly recommend it to everyone who visited Balikpapan
In the Area
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Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in MaxOneHotels.com @ Balikpapan
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What's around MaxOneHotels.com @ Balikpapan
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Jalan MT. Haryono No. 2, Damai, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
Discover More About MaxOneHotels.com @ Balikpapan
note: hotel was previously named MaxOneHotels.com at Balikpapan
Location
Staying at MaxOneHotels.com @ Balikpapan is a good choice when you are visiting Balikpapan City Center.
About MaxOneHotels.com @ Balikpapan
From business event to corporate gathering, MaxOneHotels.com @ Balikpapan provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at MaxOneHotels.com @ Balikpapan, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at MaxOneHotels.com @ Balikpapan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at MaxOneHotels.com @ Balikpapan.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from MaxOneHotels.com @ Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
MaxOneHotels.com @ Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, MaxOneHotels.com @ Balikpapan is the right place to stay.
All facilities in MaxOneHotels.com @ Balikpapan
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Limited hours room service
- Luggage storage
- Newspaper in lobby
General
- AC
- Banquet
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Hair salon
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Shower
- TV
Things to Do
- Children play area
- Massage
- Outdoor pool
- Spa
Accessibilty
- Accessible parking
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in MaxOneHotels.com @ Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
PERATURAN UNTUK TAMU HOTEL 1. Persiapkan paspor atau kartu pengenal anda untuk verifikasi oleh pihak resepsionis. 2. Hotel berhak meminta deposit pada saat check in. 3. Hal – hal berikut ini tidak diperbolehkan untuk membawa ke lokasi hotel : Hewan, buah durian/lai/cempedak, peralatan listrik untuk keperluan memasak , stimulan, narkotika dan bubuk peledak, bahan kimia berbahaya dan senjata tanpa izin . Hotel berhak untuk segera menyita barang-barang tersebut jika ditemukan di kamar Hotel tanpa pemberitahuan kepada Anda. 4. Praktek prostitusi dan perdagangan manusia tidak diizinkan di hotel. 5. Tamu tidak diperbolehkan bertindak untuk menyinggung atau mengganggu tamu lain dan mengganggu ketertiban umum. 6. Hotel berhak untuk melaporkan kepada pihak berwajib untuk setiap penemuan narkotika, obat-obatan terlarang dan senjata api tanpa izin yang langsung ditemukan di kamar hotel tanpa pemberitahuan kepada Anda. 7. Hotel tidak akan bertanggung jawab kepada tamu apabila terjadi kecelakaan atau cedera 8. Setiap kehilangan & Kerusakan di kamar akan dikenakan biaya oleh pihak Hotel.. 9. Hotel tidak bertanggungjawab atas tindakan hukum yang disebabkan oleh barang-barang milik tamu 10. Tempat tidur tidak diperbolehkan diletakkan di lantai, hotel akan mengenakan biaya tambahan kepada tamu sebesar Rp. 300.000. 11. Kehilangan Kunci kartu kamar akan dikenakan biaya Rp. 50.000,-/ Kartu. 12. Tamu dilarang merokok di ruangan kamar bebas rokok, pelanggaran larangan tersebut dikenakan denda sebesar Rp 1.000.000,- HOTEL GUEST REGULATIONS 1.Prepare your passport or identification document for verification by the front desk. 2. Guest might be required to place an advanced deposit. 3. The below items are prohibited inside the hotel : Animals, durian/lai/cempedak fruit, electronic equipment for cooking, All sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. The hotel has the right to confiscate the mentioned items if found in guest room without any notification. 4. Prostitution practice and human trafficking is prohibited in the hotel. 5. Guest are prohibited to act in any way which can caused disturbance to public order. 6. Hotel has the right to inform the authorities without prior notifications if drugs or narcotics related and non -permit weapon are found in the guest room. 7. Hotel will not be held responsible for any accident or injury of guest 8. Any loss & Breakage in the room will be charged by Hotel. 9. Hotel will not be responsible for any criminal act caused by the mentioned items belonging to the guest. 10. Beds are not allowed to be place on the floor, the hotel will charge to guest as Extra Bed idr. 300.000,- 11. Lost Keycard will be charged idr. 50.000,-/card 12. Guest are prohibited smoking in non smoking room, violation of the prohibition is subject to a fine of idr. 1.000.000,-
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at MaxOneHotels.com @ Balikpapan | 115 |
Number of floors in MaxOneHotels.com @ Balikpapan | 8 |
Another facilities in MaxOneHotels.com @ Balikpapan | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in MaxOneHotels.com @ Balikpapan
What are available facilities at MaxOneHotels.com @ Balikpapan?
There are top facilites at MaxOneHotels.com @ Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at MaxOneHotels.com @ Balikpapan?
The standard check-in time at MaxOneHotels.com @ Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does MaxOneHotels.com @ Balikpapan provide breakfast?
Yes, MaxOneHotels.com @ Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in MaxOneHotels.com @ Balikpapan
Traveloka (6,852)
Other sources (5)
8.4
Very Good
From 6,852 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.4
People often mention about MaxOneHotels.com @ Balikpapan
All
Keramahan Staff (97)
Kamar Tidur (94)
Rasa (92)
Ukuran Kamar (90)
Suasana (89)
Ramah Keluarga (87)
Jarak ke Pusat Kota (86)
Variasi (81)
Lingkungan Sekitar (75)
Area Hotel (75)
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Traveler Reviews MaxOneHotels.com @ Balikpapan
Number of reviews per page
20
40
Customer reviews
IZ
Icha Z.
8.5
/10
Reviewed 3 day(s) ago
Good for family time, vacation.
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Accommodation's Reply
29 Jul 2025
Dear Ms. Icha Z, Max greets you a good day today. Thank you for staying with us and we are very happy that you had a pleasant experience with your family. We look forward to welcoming you and your family back for a vacation at Maxone Balikpapan. Best regards, General Manager.
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Rudy H. S.
10.0
/10
Reviewed 6 day(s) ago
Comfortable atmosphere, close access to the mosque.
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Accommodation's Reply
25 Jul 2025
Dear Mr. Rudy, H. S. Max, I wish you a good day today. Thank you for staying with us and for your feedback on our facilities, service, and location. We are delighted that you had a pleasant and unforgettable experience. We look forward to welcoming you back to Maxone Balikpapan. Warm regards, General Manager.
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D***e
Staycation
9.3
/10
Reviewed 7 day(s) ago
The closet in the room I occupy does not have a jet washer, so it is difficult to clean the closet area.
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Accommodation's Reply
25 Jul 2025
Max greets you a good day today. Thank you for staying with us at Maxone Balikpapan and taking the time to share your experience with us. We take your experience with us very seriously, so we can evaluate it. We hope that on your next visit, we can provide facilities that suit your needs. We look forward to welcoming you back to Maxone Balikpapan in the near future. Warm regards, General Manager.
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H***a
Business
10.0
/10
Reviewed 1 week(s) ago
Good hotel service, friendly staff and comfortable environment for children
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+5
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Accommodation's Reply
22 Jul 2025
Max greets you a good day today. Thank you for staying with us and for your feedback on our facilities and services. We are delighted that you had a pleasant and unforgettable experience. We all look forward to welcoming you and your family back to Maxone Balikpapan. Warm regards, General Manager.
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achyati E. P. S.
Staycation
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the food is delicious. I have stayed here 3 times with my family. It's an unforgettable experience.
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Accommodation's Reply
25 Jul 2025
Dear Ms. Achyati, Max greets you a good day today. Thank you for staying with us and for your review of your experience. We are delighted to hear that you and your family enjoyed the service and facilities we provide, making Maxone Balikpapan an unforgettable vacation choice. We are very happy and appreciate the photos you shared. We will all be happy to welcome you and your family back to Maxone Balikpapan. Warm regards, General Manager.
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MY
Meili Y.
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly. The breakfast menu is delicious. The room is clean.
Satisfying 👍
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Accommodation's Reply
22 Jul 2025
Dear Mrs. Meili, Max greets you a good day today. Thank you for staying with us and we are very happy you had a pleasant experience with our staff, facilities, and location. We are very happy to have posted a photo of us with our beloved son in this comment section. Our best wishes to your son and family. We will be happy to welcome you and your family back to Maxone Balikpapan. Best regards, General Manager.
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R***i
Leisure
10.0
/10
Reviewed 2 week(s) ago
Everything's fine, but I'd like to suggest that the check-in process should be addressed. There's always a long wait every time we check in here.
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Accommodation's Reply
14 Jul 2025
Max greets you a good day today. Thank you for staying with us at Maxone Balikpapan. We apologize for the delay during the check-in process. We take your feedback and complaints very seriously. We will evaluate our services to provide the best for each of our guests. We look forward to welcoming you back to Maxone Balikpapan and pampering you. Best regards, General Manager
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M***d
Business
10.0
/10
Reviewed 2 week(s) ago
Friendly, clean and convenient location
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Max greets you a good day today. Thank you for staying with us at Maxone Balikpapan and making your stay a pleasant and memorable experience. We look forward to welcoming you back to Maxone Balikpapan. Best regards, General Manager.
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G***t
8.4
/10
Reviewed 3 week(s) ago
for the food is standard
for the room is spacious according to its type but some of the pillows smell damp but after asking to be replaced they were immediately replaced
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Max greets you a good day today. Thank you for staying with us and for your review of your experience. We greatly appreciate and heed your feedback, which we will certainly evaluate immediately. We look forward to welcoming you back to Maxone Balikpapan. Warm regards, General Manager.
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d***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
Kids' favorite hotel when going to Balikpapan
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Accommodation's Reply
14 Jul 2025
Max greets you a good day today. Thank you for staying with us, and we are very happy that you and your family had a pleasant experience with our staff, facilities, and location. We look forward to welcoming you and your family back to Maxone Balikpapan. Best regards, General Manager.
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an
ari n.
10.0
/10
Reviewed 3 week(s) ago
Very good hotel, always a regular here
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Accommodation's Reply
14 Jul 2025
Max greets you a good day today. Thank you for staying with us and for your feedback on our facilities and services. We are delighted that you have chosen Maxone Balikpapan as your second home, providing you with a pleasant and unforgettable experience. We look forward to welcoming you back to Maxone Balikpapan. Warm regards, General Manager.
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an
ari n.
10.0
/10
Reviewed 3 week(s) ago
Every holiday season I definitely stay here.. Make me a Maxone member?? 😁
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Ari N. Max, greetings you a good day today. Thank you very much for your positive review regarding your stay at Maxone Hotel Balikpapan. We are very happy to hear that you enjoyed your vacation with us. For members, you can contact our reservation at reservation.Maxonebalikpapan@gmail.com to get information about the Wonderlust by Artotel Group program. We look forward to welcoming you back to Maxone Hotel Balikpapan in the near future. Warm regards, General Manager
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t***a
Business
7.0
/10
Reviewed 4 week(s) ago
The service is slow, on the 2nd day, the room was cleaned but the towels were not available, and I called several times but there was no response... the service is really bad.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Max greets you a good day today. Thank you for sharing your experience after staying with us. We appreciate any complaints and feedback you provide, and we will certainly take this into account. We apologize for your inconvenience and will certainly evaluate and improve your experience. We look forward to welcoming you back to Maxone Balikpapan. Best regards, General Manager.
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E***y
Leisure
8.5
/10
Reviewed 5 week(s) ago
I have stayed here twice but this is the first time I have received poor service even though I have booked a room with a check-in time of 3. When I arrived the room was not ready and I still had to wait for more than half an hour. Even when we asked again, it turned out they forgot that we had been waiting for a long time. Hopefully an incident like this will not happen again because in addition to having to travel a long way, we have to wait again. Hopefully this will be input so that the service is better and improved.
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Accommodation's Reply
14 Jul 2025
Max greets you a good day today! Thank you for your review. We are very sorry to hear that your stay at Maxone Hotel Balikpapan was less than satisfactory, especially regarding the check-in process. We apologize for the inconvenience you experienced. We will certainly follow up with the relevant team to conduct an evaluation and improvements. We hope you will give us the opportunity to provide the best service to you in the future. We look forward to welcoming you back to Maxone Hotel Balikpapan. Sincerely, General Manager
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k***y
Leisure
8.4
/10
Reviewed 5 week(s) ago
The bathroom design is not suitable for families staying overnight, because it uses glass, the parking location is safe, in general it is quite good
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Accommodation's Reply
14 Jul 2025
Max greets you a good day today. Thank you for your review. We understand that design preferences can vary from person to person, and the bathroom design at Maxone Hotel Balikpapan does indeed embrace a modern minimalist style that may differ from the expectations of some guests and you. Your feedback is greatly appreciated, and will inform our future planning and development. We hope this does not diminish your overall comfort, and we look forward to welcoming you and your family back for an even better experience at Maxone Balikpapan. Best regards, General Manager
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Muhammad I. D. P.
10.0
/10
Reviewed 5 week(s) ago
very pleasant stay at maxone hotel
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Accommodation's Reply
14 Jul 2025
Dear Mr. Muhammad I. D p. Max Greets You a good Day Today! Thank you very much for your positive review! It's a pleasure to have made your stay memorable and enjoyable. Our entire team will be delighted to hear your compliments. We look forward to welcoming you back to Maxone Balikpapan! Best regards, General Manager
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M
Minarti
9.6
/10
Reviewed 5 week(s) ago
Feeling disappointed, when I wanted to check in I was told to wait with the excuse that the room was still being prepared, whereas as far as I know every hotel checks in at 02.00, even though I arrived at 03.00, and was only able to check in at 04.30, even though I came all the way from Tenggarong and planned to rest right away when I arrived at the hotel, but instead I waited almost 1 and a half hours before I was able to check in, bringing a baby again, it turned out that the water heater didn't have cold water, it wasn't warm anymore but very hot, to the point where I had to collect the water first when I wanted to wash my face, hopefully this can be an evaluation material for the hotel in the future🙏
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Ms. Minarti, Max Greets had a great day today. Thank you for your review. We apologize for the delay in check-in you experienced upon arrival at Maxone Hotel Balikpapan. We will evaluate the cause of the delay and make improvements. We greatly appreciate your patience and understanding. We hope this incident will not deter you from staying with us again. We look forward to welcoming you back to Maxone Balikpapan on your next visit. Sincerely, General Manager.
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A***s
6.4
/10
Reviewed 5 week(s) ago
Got a connecting room, but the guest next door was really noisy, the soundproofing wasn't good so I couldn't sleep.
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Accommodation's Reply
23 Jun 2025
Dear Mr. As, Max greets you a good day today. Thank you for giving a review of your experience. We really appreciate and pay attention to the input given and of course it will be our evaluation material. Regards. Management
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K***n
Leisure
9.1
/10
Reviewed 6 week(s) ago
Strategic location, close to city center
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Accommodation's Reply
19 Jun 2025
Dear Mr. Kn, Max greets you a good day today. Thank you for the review given and we are very happy that you had a pleasant experience. We will be happy to wait for your return to Maxone Balikpapan. Regards. Management
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G***t
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, fast check-in process.
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Accommodation's Reply
17 Jun 2025
Dear Bapak, Max greets you a good day today. Thank you for the review and we are very happy that you had a pleasant experience. We will be happy to await your return to Maxone Balikpapan. Regards. Management
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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