The staff is friendly and cooperative, very helpful with check-in and check-out issues.

The check-in process was easy, the staff were very friendly and helpful.

Clean rooms. Quite comfortable. Connected to the mall.

Staying at the Hotel Santika Gresik was a real treat, especially last Sunday when they had children's activities like coloring and sandwich-making. It was a fun experience for the family.

Strategic location, close to malls, government offices, toll access.

Very good... the pool is great.

Recommendations for family accommodation.

All good, recommended, will be back again for the next trip.

The amenities in the app and at the hotel are different. It's best to double-check to avoid confusion.

A hotel with a luxurious lobby. Adjacent to the mall. Complete room amenities. A soothing scent of body wash. And a bit of a surprise with the cute bottled water. A plentiful and delicious breakfast menu. I'll definitely stay here again if I ever visit Gresik. Thank you, Hotel Santika Gresik, for making my stay comfortable.

Replace your TV with a smart TV. 2026 is almost over, you know?

staff sangat ramah, good service, good private and the best hotel

The hotel staff is friendly, very helpful and tries to provide rooms according to requests.

The city view is visible from here.

My two days at Santikaa were incredibly comfortable. I had a complaint about the bed yesterday, but it was resolved. Thank you so much...

The hotel staff is friendly, the interior is nice, but the room cleanliness needs to be improved, for example, with curtains and bed linens. Incidentally, there was a wedding there, and the room faced the venue, so the music was quite loud. The lobby should be cooler, considering the heat in Gresik.

The hotel staff are very friendly, free Netflix directly from the hotel account, and there is Wi-Fi on every floor.

Very good and comfortable hotel service

I stayed at this hotel during Eid al-Fitr with my son, and overall we had a pleasant experience. The check-in process was quick and hassle-free, which was great after a long day. One of the best things about this hotel is its direct connection to a mall. It made everything so convenient—we never had to worry about finding food or getting bored, as there were plenty of dining and entertainment options just steps away. The room was clean, comfortable, and well-maintained, making our stay relaxing. The breakfast menu was also quite varied, with many options to choose from, which we really enjoyed. The staff were friendly and welcoming throughout our stay. The only downside was the swimming pool area, which felt quite open and lacked shaded spots. It can get quite hot during the day, especially under the midday sun. As for the gym, there is one available, but it’s located in the mall and not part of the hotel’s facilities. Overall, it was a good stay and a solid choice, especially for families or anyone who values convenience and easy access to food and entertainment.

The rooms are clean, the surroundings are also clean... The employees and security guards are also friendly.