Traveloka (40)
Other sources (106)
8.8
Very Good
From 40 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.2
Meal
8.5
Location
9.0
Service and Facilites
8.9
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Traveler Reviews 18 Suites Cebu
Number of reviews per page
20
40
Customer reviews
LM
Laurice M. A. P.
9.4
/10
Reviewed 143 week(s) ago
Wi-Fi - 10/10
Big room!! Big CR! - clean with toiletries.
Helpful Staff - 10/10
Lobby - is not air conditioned 😔😩 Ambiance is 👎
Dapat malamig po pag pasok ng customer.
But we will go back! Hoping ma ayos na front office nila ❤️
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MA
Monet A.
Business
5.8
/10
Reviewed 260 week(s) ago
Ac is not cooling properly..kettle is not working, no security guard on am shift duty, access card is not working that I need to manually turn on the lights and AC. I hate their water since it has softener which is hard to rinse off. Staff - the staff is friendly and accommodating.. the room is clean though..
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Accommodation's Reply
08 Sep 2020
Thank you for taking the time to leave us a review and share your experience. We sincerely apologize for the negative experience you had with regards to our facilities. Due to the pandemic, we are operating on skeletal workforce with only in-house staff, including our security guards. We are also limiting staff entry into the rooms after these have been cleaned and disinfected. We will look into your concerns specially with regards to the aircon. We hope to welcome you again, so you can experience the service that our loyal guests have come to know and love.
Lorenz Angelo Nasayao
Backpacking
10.0
/10
Reviewed 300 week(s) ago
Super simple, but super clean and comfy! ✨
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BJ
Belinda J.
9.7
/10
Reviewed 302 week(s) ago
The room looking good and nice staff. Awesome experience
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LJ
Laejie J.
Family
9.7
/10
Reviewed 311 week(s) ago
Clean rooms, nice interiors and accommodating staffs.
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AG
ANNABELLE G. M. J.
Business
9.7
/10
Reviewed 313 week(s) ago
We had the most pleasant stay. The room was perfect, spotless. Staffs were very friendly and accommodating, I commend everyone at 18 Suites. We will definitely come back here. The location was perfect, near to all the shops, resto. It was worth the stay😊
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Jeremy Jon Thian
Business
9.1
/10
Reviewed 318 week(s) ago
Very clean and really quiet, an excellent stay with really nice, friendly staff. Check was easy and I'm happy to recommend 18 Suites to anyone looking for somewhere near Lahug.
1 people find it helpful
JR
Jhon R. A. A.
Romantic
9.7
/10
Reviewed 320 week(s) ago
We really enjoyed our stay at 18 suites cebu. will come back again soon
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cm
carlene m.
Backpacking
8.5
/10
Reviewed 323 week(s) ago
The place is really clean and nice and the staff are kind.
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Roe Jessamyn Roa
Backpacking
9.7
/10
Reviewed 327 week(s) ago
It was what were shown in the pics. Clean, comfy and spacious. Staff were nice and accommodating. I'd recommend it to my friends.
1 people find it helpful
Mary Jane Lascano
Family
9.7
/10
Reviewed 327 week(s) ago
My mom loved the room. It was so neat and perfect for two persons even more! Recommendable hotel and very cosy place.
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AM
April M. S.
Romantic
8.5
/10
Reviewed 333 week(s) ago
Great new hotel. Clean and excellent location!
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edfrancia daguit
Shopping and Culinary
9.4
/10
Reviewed 344 week(s) ago
Very clean and all their employees are very accommodating and friendly.
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