Grand Mega Resort & Spa

Explore Grand Mega Resort & Spa

Overall Ratings & Reviews Grand Mega Resort & Spa

Traveloka (4,378)
Other sources (617)
8.2
Very Good
From 4,378 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.2

People often mention about Grand Mega Resort & Spa
All
Ambiance (120)
Staff Friendliness (119)
Distance to City Center (111)
Bedroom (111)
Accessibility (103)
Room Space (103)
Bathroom (97)
Taste (92)
Variety (86)
Hotel Area (84)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mega Resort & Spa

Number of reviews per page
20
40
Customer reviews
I***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 day(s) ago
It's near a mall and it is easy to grab the metro bus to the airport from there.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is good, the breakfast is varied, the location is strategic
Translated by Google Icon
See original
Find this review helpful?
L***y
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
Worth it between price and facilities.
Translated by Google Icon
See original
Find this review helpful?
A***d
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The room smells bad and there is poor air ventilation.
Translated by Google Icon
See original
Find this review helpful?
S***l
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is spacious.. Unfortunately, the lighting in the corridors on each floor is lacking, so it looks scary.. There is no lighting in the basement either, so parking in the basement at night is a bit scary..
Translated by Google Icon
See original
1 people find it helpful
d***y
icon-origin-TRAVELOKA
6.1
/10
Reviewed 5 week(s) ago
The room is dirty, poorly maintained, the lights are not bright enough, please improve the cleanliness.
Translated by Google Icon
See original
Find this review helpful?
yudi i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 5 week(s) ago
Dear Management, My name is Yudi, and I am staying in Room 432. Overall, my experience was good. However, I believe maintenance and service should be improved. During my stay, I noticed several issues. Some parts of the property were detached or chipped. The phone in my room was not working, and the air conditioning was not cooling properly. The sofas and chairs had visible white stains, which affected the cleanliness and comfort. In addition, there were no towels provided in the room, and I found that staff were not welcoming or did not greet guests. Yesterday around noon, at the open area near the lobby, I observed a pool staff member scrubbing the waterfall pipe. The area appeared rusty with dark stains, and this cleaning was carried out while guests were still swimming. I find this unacceptable from a hygiene and guest experience perspective. Please look into the maintenance and overall service of the facilities, especially the rooms. I chose this hotel based on positive reviews from other guests, and I hope improvements can be made. Thank you for your attention. Kind regards, Yudi Room 432
Read More
2 people find it helpful
M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Everything is good, unfortunately there is no view of the street from the room window.
Translated by Google Icon
See original
1 people find it helpful
Ronald S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly in terms of helping me during check-in and I was helped.
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Clean, good food, friendly. Awesome
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
When in doubt, ask the spring breeze. If the spring breeze does not answer, follow your heart. But if your heart is steadfast, why be burdened by two hearts? The spring breeze also has sorrows. Why make the wind worry about your feelings? I only hope the wind still pities the flowers, allowing me to return to my youth once more. (Qi Jingchun - Jian Lai)
Read More
Translated by Google Icon
See original
Find this review helpful?
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Stayed here for Nyepi Day and because it was close to work. It was a comfortable place, and thank you for the daily room cleaning and drink refills. The receptionist was also kind and friendly, and the restaurant staff were also kind and friendly. I'll stay here again next Nyepi, God willing. The food is also delicious and varied.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 7 week(s) ago
It needs maintenance because some of the interior is no longer good so it looks dirty, and the room smells bad, maybe because the floor is damp, made of wood/SPC.
Translated by Google Icon
See original
Find this review helpful?
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
When I first entered the room, there were three cockroaches, a foul odor, and brown water. I complained and was then upgraded to another room. The hotel is poorly maintained, but the service is good.
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The check-in and check-out process is fast, the service is good, the breakfast is varied.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Farah F.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
On the first day, I was a bit disappointed because the hot water didn't work properly, despite repeated complaints. Luckily, the next day, an employee was willing to help me find a changing room with good hot water. I hope that in the future, the hot water facilities won't be shared, which would disappoint guests. Thank you.
Translated by Google Icon
See original
Find this review helpful?
P***a
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
At breakfast, the salad was not washed properly, and when I ate it, there were still moving worms.
Translated by Google Icon
See original
3 people find it helpful
l***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 12 week(s) ago
The pool and room service facilities were excellent, but the restaurant's breakfast management needs improvement. Many of the glasses and bowls were broken but still used by guests, some of the food was tasteless, and the food was poorly presented and arranged, especially for groups of guests.
Translated by Google Icon
See original
Find this review helpful?
L***s
icon-origin-TRAVELOKA
6.4
/10
Reviewed 15 week(s) ago
Hotel, hot water doesn't work, rooms tend to be dirty
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Ria I. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 15 week(s) ago
After a week of traveling around Bali, this is the most comfortable hotel, quite good budget, the room is spacious, the bathtub is big, the bathroom is really good, the breakfast is also delicious and varied, very close to everywhere, I really regret only taking two days, next time I will definitely come here again if I go to Bali, this is really recommended,,
Read More
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40