Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for your 8.8 rating and for sharing your positive experience during your stay with us. We are delighted to hear that you felt comfortable and safe during your stay and enjoyed the reasonable prices and excellent location near the beach and shopping malls. Your compliments motivate our entire team to continue striving to provide comfortable and memorable stays for all our guests. We hope to welcome you back to POP! Hotel Kuta Beach next time. Have a great day! Andy Dewi, Marketing and Brand Manager

Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to rate us 7.3 and share your stay experience with us. We apologize for the inconvenience you experienced regarding the Wi-Fi connectivity issue. We are particularly saddened that after you submitted your complaint, the follow-up you expected did not occur upon checkout. This is not the standard of service we strive to provide. We have forwarded your feedback to the relevant team to evaluate our complaint handling process so that we can expedite the tracking of each guest's report until the issue is resolved or an alternative solution is offered. We appreciate your feedback and sincerely hope to have the opportunity to provide you with an even better stay on your next visit. Have a great day! Andy Davy, Marketing and Brand Manager

Greetings, esteemed guests! Warm regards from POP! Hotel Kuta Beach, Bali. Thank you so much for your 9.4 rating and kind message. We are delighted to hear that your stay was so meaningful that you plan to return when you visit Bali again. 🥰 Your support and appreciation are a joy and a driving force for our entire team to continue striving for the best service. We hope to welcome you back to POP! Hotel Kuta Beach again on your next Bali vacation! 🫶❤️ Have a great day! Andy Dewi, Marketing and Brand Manager

Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for your 9.4 rating and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the affordable prices and excellent location of our hotel, close to many restaurants. We hope our location will continue to provide you with convenience as you enjoy your stay in Kuta. We look forward to welcoming you back to POP! Hotel Kuta Beach on your next visit. Have a great day! Andy Dewi, Marketing and Brand Manager

Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We are truly sorry to hear about the issues you experienced with the toilet, including the continuous sound of dripping water, as well as the unpleasant and mouldy smell from the floor after mopping. We understand how uncomfortable this must have been, especially during a four-night stay. Please be assured that your feedback has been shared with our Engineering and Housekeeping teams for immediate inspection and corrective action. We will also reinforce our housekeeping procedures to ensure the cleaning process does not result in any unpleasant odours. Thank you for bringing these matters to our attention. Your feedback is valuable in helping us improve our facilities and service. We hope to have the opportunity to welcome you again and provide you with a much more comfortable experience. Have a poppin’ day, Andi Dewi Marketing & Brand Manager

Dear Valued Guest, Warm regards from POP! Hotel Kuta Beach, Bali. Thank you for your 9.7 rating and for taking the time to share your experience with us. We are delighted to hear that you were pleased with the friendliness of our staff and the cleanliness of your room during your stay. Your compliments motivate our entire team to strive for the best service and comfort for all our guests. We hope to welcome you back to POP! Hotel Kuta Beach on your next visit. Have a great day! Andy Davy, Marketing and Brand Manager

Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your experience with us. We regret that the cleanliness of the bathroom did not meet your expectations. We are deeply saddened by the condition you encountered, including the hair still present in the bathroom. This certainly does not reflect the cleanliness standards we strive for. We have forwarded your feedback to the housekeeping team to assess and improve our pre-arrival inspection process. Thank you for your valuable feedback. We hope to welcome you back again and provide you with an even more comfortable stay in the future. Have a great day! Andy Davy, Marketing and Brand Manager

Hello Mr. Wahyu, warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, including the easy-to-use water dispenser that allowed you to prepare hot drinks at any time. Your compliments motivate our entire team to strive for the best service and comfortable accommodations for all guests, whether for business or leisure. We hope to welcome you back to POP! Hotel Kuta Beach next time. Have a great day! Andy Dewi, Marketing and Brand Manager

Dear Ms. Y*a, Thank you very much for your positive rating and review. We are delighted to hear that you were satisfied with the welcome and service from our front desk team. We will pass on your compliments to the entire team as an inspiration to continue providing the best service. We hope to welcome you again at Harris Hotel & Residences Riverview Kuta Bali on your next visit. Sincerely, Dhony Himawan, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the friendliness and helpfulness of our staff, as well as the hotel's convenient location near the beach and shopping malls. We apologize that the cleanliness of the restroom did not meet your expectations. We have forwarded your feedback to the housekeeping team for evaluation and improvement so that we can provide you with a better stay experience. Thank you for your valuable feedback. We hope to welcome you back to Harris Hotel & Residences Riverview Kuta Bali in the future. Sincerely, Dhony Himawan, General Manager

Dear Valued Guest, Warm regards from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's comfort, tranquil atmosphere, and convenient location just minutes from Kuta Beach. We are also pleased to hear that you felt you received excellent value for your stay. Your positive review encourages our entire team to continue striving to provide the best service and comfortable accommodations for all our guests. We look forward to welcoming you back to POP! Hotel Kuta Beach on your next visit. Have a wonderful day! Andy Dewi, Marketing and Brand Manager

Hello Mr. Raden, Warm regards from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your experience with us. We are delighted that you rated POP! Hotel Kuta Beach as a recommended choice for budget accommodation. Your compliments motivate our entire team to strive for the best service and comfortable accommodations for all our guests. We hope to welcome you back to POP! Hotel Kuta Beach next time. Have a great day! Andy Dewi, Marketing and Brand Manager

Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your stay experience. We apologize that some aspects of your stay did not meet your expectations. We are particularly sorry about the issues you encountered regarding the inadequate hot water pressure, the room's soundproofing, and the lack of tissue paper. We have forwarded your feedback to our housekeeping and engineering teams for immediate evaluation and improvement so that we can further enhance our guest comfort. Thank you for your valuable feedback. We hope to welcome you back again in the future and provide you with a better stay experience. Have a great day! Andy Davy, Marketing and Brand Manager

Heya Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your feedback following your stay with us. We sincerely apologize that your experience did not meet your expectations. We are truly sorry to learn about the condition of your room, including the missing jet shower, the cleanliness concerns, and the noise caused by maintenance work near your room. We understand how these issues affected your comfort, and this is certainly not the experience we aim to provide. Please rest assured that your feedback has been shared with our Housekeeping and Engineering teams for immediate review and corrective action. We will also evaluate how maintenance activities are scheduled to minimize disturbances to our guests. Thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much more comfortable and enjoyable stay in the future. Have a poppin’ day, Andi Dewi Marketing & Brand Manager

Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your stay with us. We are delighted to hear that you rated POP! Hotel Kuta Beach as a suitable budget-friendly hotel option for your stay in the Kuta area. We strive to provide the best service and most comfortable accommodations for all our guests. We look forward to welcoming you back to POP! Hotel Kuta Beach in the future. Have a great day! Andy Dewi, Marketing and Brand Manager

Dear Valued Guest, Warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our hotel's location near Kuta Beach. Thank you also for your feedback. Your compliments motivate our entire team to strive to provide the best service and create memorable stays for all our guests. We hope to welcome you back to POP! Hotel Kuta Beach in the future. Have a great day! Andy Dewi, Marketing and Brand Manager

Hello Mr. Hanif, warm greetings from POP! Hotel Kuta Beach, Bali. Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and that our hotel is conveniently located near Kuta Beach. Your positive review is an encouragement to our entire team to continue providing the best service to all our guests. We hope to welcome you back to POP! Hotel Kuta Beach next time. Have a great day! Andy Dewi, Marketing and Brand Manager