JM Marvel Hotel & Spa

Explore JM Marvel Hotel & Spa
8.4
Very Good
From 20 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.7

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Traveler Reviews JM Marvel Hotel & Spa

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Customer reviews
X***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Had a great 2D1N stay at JM Marvel! The location is very central with easy access to good food and spas nearby. The welcome drink was a nice touch, and all the staff were very polite and friendly. Special thanks to the team for surprising my mum with a birthday cake at the restaurant — it made our stay extra memorable. Highly recommend!
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Nguyen P. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
Receptionists Hien and Dat are very enthusiastic. All other staff have very attentive service attitude.
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Phuong A. T.
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6.5
/10
Reviewed 104 week(s) ago
The quality of everything is not commensurate with the price
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Maylani M. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
The staff very helpful, good english, very comfortable 🫶🏻.
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Janet M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Lovely hotel close to everything in old quarter. Looks exactly as it does in pictures. Beds are very comfy. Staff are excellent, very friendly and go above and beyond. Only stayed 2 nights and would definitely stay here again.
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Hoang T.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 294 week(s) ago
The first time I encountered this problem, the payment was 2 nights, but it turned out to be 4 hours of 2 nights. Time to check in with the odd notebook out. Also paid and the hotel said not yet paid, please pay the 2 night charge
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1 people find it helpful
Guest
icon-origin-TRAVELOKA
6.0
/10
Reviewed 297 week(s) ago
I paid for the app for 1 night at JM hotel, but when I checked in, they said it was 3 hours of price and had to pay extra. This is not a good way to set up the guests
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3 people find it helpful
Daisy A.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 329 week(s) ago
I had a pleasant stayed here. We stayed in family room. The beds are cozy. I would recommended this hotel to everyone. The staff are amazing. Too bad we stayed here only for one night.
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Ngoc Nguyen
icon-origin-TRAVELOKA
6.0
/10
Reviewed 373 week(s) ago
My guest cannot receive the correct room rate! I put Junior room with a sofa, but the guests did not look like a photo! We don't have time to take photos, so I don't have pictures here to feedback
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4 people find it helpful
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