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Traveler Reviews The Alana Surabaya
Number of reviews per page
20
20
40
40
Customer reviews
Agus P.
10.0
/10
Reviewed 3 day(s) ago
Good hotel and will stay here again someday. Thank you.
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Verified Traveler
10.0
/10
Reviewed 3 day(s) ago
Highly recommended, the hotel is clean, comfortable, and not expensive
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TR
Tita R. S.
Leisure
10.0
/10
Reviewed 3 day(s) ago
The staff is friendly and the service is fast.
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Verified Traveler
Business
8.8
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the food is varied.
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Reyhan F.
10.0
/10
Reviewed 2 week(s) ago
Nice experience stay in this hotel. The staff very helpful, location very strategical and the room is very neat and clean
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J***o
9.1
/10
Reviewed 2 week(s) ago
No more bottles for water… 👍 Can refill anytime at the water dispenser.
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E***h
9.4
/10
Reviewed 2 week(s) ago
Top, everyone is friendly and comfortable, everything is very good, will definitely come back again.
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Y***i
Business
9.7
/10
Reviewed 2 week(s) ago
Friendly staff. Comfortable rooms. Easy access.
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1 people find it helpful
Verified Traveler
9.4
/10
Reviewed 4 week(s) ago
It’s in a great location, and the food is delicious.
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h***a
8.5
/10
Reviewed 4 week(s) ago
Recommended. I always come here when I have the chance to vacation with my family. Hopefully, the service will continue to improve.
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e***i
9.1
/10
Reviewed 4 week(s) ago
Check-in was fast. The room was comfortable. One thing that could be improved is the smell of cigarette smoke in the hallway.
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R***a
9.4
/10
Reviewed 5 week(s) ago
It was a pleasure to stay here, complete facilities.
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Verified Traveler
Business
8.5
/10
Reviewed 5 week(s) ago
The place is nice, it happens to be close to Unesa and the food is top notch 👍
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AA
Ari A.
Business
8.5
/10
Reviewed 5 week(s) ago
The hotel is good, affordable, according to needs
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Dovi S.
8.5
/10
Reviewed 5 week(s) ago
Strategically located near favorite coffee and chicken shops, the breakfast is also delicious. I chose this hotel because my husband had an event nearby, so it was a convenient walk.
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B***g
10.0
/10
Reviewed 5 week(s) ago
All ok all.. Good. Come back here again... In the future
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1 people find it helpful
Iwan R. S. A.
Staycation
9.4
/10
Reviewed 6 week(s) ago
The hotel's location is quite strategic, making it very easy to access other areas. The breakfast menu is quite varied.
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1 people find it helpful
P***i
Business
8.5
/10
Reviewed 6 week(s) ago
Close to the office you will be visiting, the rooms are clean, and the facilities are also complete.
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N***a
Staycation
9.4
/10
Reviewed 6 week(s) ago
The staff are very friendly and always smiling, ready to help and there is no judging look on their faces.
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A***a
10.0
/10
Reviewed 6 week(s) ago
Comfortable rooms, friendly staff, orders as requested, delicious breakfast.