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Swiss-Belinn Malang
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Overall Ratings & Reviews Swiss-Belinn Malang
Traveloka (14,448)
Other sources (107)
8.7
Very Good
From 14,448 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.5
Location
8.9
Service and Facilites
8.7
People often mention about Swiss-Belinn Malang
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Staff Friendliness (204)
Distance to City Center (186)
Ambiance (175)
Bedroom (173)
Accessibility (164)
Hotel Area (160)
Surroundings (156)
Taste (148)
Family Friendly (147)
Bathroom (147)
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Traveler Reviews Swiss-Belinn Malang
Number of reviews per page
20
40
Customer reviews
A***i
Staycation
10.0
/10
Reviewed 17 hour(s) ago
Near Brawijaya campus and the environment is good
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A***f
Business
8.5
/10
Reviewed 3 day(s) ago
Swiss-Belinn Malang is a hotel with a strategic location in the city center that is suitable for staycations or business trips, offering clean and comfortable rooms with complete facilities such as a swimming pool, gym, and restaurant, as well as friendly and professional staff service; although the room size is relatively small and some parts feel a bit old, overall this hotel is still worth it because of its affordable price, easy access to various places, and consistently good service quality.
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A***f
8.5
/10
Reviewed 3 day(s) ago
Swiss-Belinn Malang is a hotel with a strategic location in the city center that is suitable for staycations or business trips, offering clean and comfortable rooms with complete facilities such as a swimming pool, gym, and restaurant, as well as friendly and professional staff service; although the room size is relatively small and some parts feel a bit old, overall this hotel is still worth it because of its affordable price, easy access to various places, and consistently good service quality.
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A***f
Business
8.5
/10
Reviewed 3 day(s) ago
Swiss-Belinn Malang is a hotel with a strategic location in the city center that is suitable for staycations or business trips, offering clean and comfortable rooms with complete facilities such as a swimming pool, gym, and restaurant, as well as friendly and professional staff service; although the room size is relatively small and some parts feel a bit old, overall this hotel is still worth it because of its affordable price, easy access to various places, and consistently good service quality.
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Wisnu T.
Staycation
8.8
/10
Reviewed 4 day(s) ago
This is my first time staying here. It's a bit off the main road, but not too far away. It's close to the UB campus, making it easy for those looking for hotels near UB. The hotel is also near Matos Mall and Transmart MX Mall, making it easy to find food. The rooms aren't very spacious, but they're comfortable, with good beds, AC, and a smart TV. There's a swimming pool (max 120 cm), and a gym (very limited in size). The facilities are still overpriced for the price, around 600,000 Rupiah. There are many other hotels that offer better facilities for that price.
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v***i
Business
10.0
/10
Reviewed 4 day(s) ago
Good, location close to mall and easy transportation access
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v***i
Business
10.0
/10
Reviewed 4 day(s) ago
Good, location close to mall and easy transportation access
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v***i
Business
10.0
/10
Reviewed 4 day(s) ago
Good, location close to mall and easy transportation access
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Verified Traveler
Business
10.0
/10
Reviewed 5 day(s) ago
Good hotel for transit and doing short business trip, very close with Brawijaya University & Mall Matos.
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A***i
Staycation
8.5
/10
Reviewed 6 day(s) ago
Recommended for a staycation with family at Swiss Bell Malang
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heru f. t.
Leisure
10.0
/10
Reviewed 6 day(s) ago
Strategically located, in the same area as Transmart and next to Matos. Close to the mosque and the campuses of Brawijaya University and Malang State University. Friendly staff and complete facilities. Delicious and varied food.
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v***i
Business
10.0
/10
Reviewed 1 week(s) ago
good, easy to reach location
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v***i
Business
10.0
/10
Reviewed 2 week(s) ago
Good, easy access, good food
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v***i
Business
10.0
/10
Reviewed 2 week(s) ago
Good and easy to find location
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v***i
Business
10.0
/10
Reviewed 2 week(s) ago
Good, easy access, close to malls and transportation
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v***i
Business
10.0
/10
Reviewed 2 week(s) ago
Good and easy access, next to Matos Mall and transportation can be found
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J***o
10.0
/10
Reviewed 2 week(s) ago
Friendly and fast response. Okay room. Okay facilities.
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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L***e
Staycation
8.3
/10
Reviewed 2 week(s) ago
We've tried all types of rooms, but the bed cleanliness is always a problem. We feel like we have mites crawling on our skin, causing itching and hives, especially on our backs. We once saw a bed with a creaky black stain, resembling vomit or blood, on the edge of the bed when the staff changed the sheets.
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience regarding the cleanliness of the bedding during your stay, which certainly did not reflect the standards of comfort and cleanliness we always strive for. We have taken your complaint seriously and immediately forwarded it to our housekeeping team and relevant departments for a thorough investigation, deep cleaning, and necessary preventative measures to ensure the issue was resolved promptly. We greatly appreciate your feedback, as it helps us continuously improve the quality of our services and facilities. We hope to welcome you back and provide you with an even more comfortable stay in the future. Sincerely, Swiss Belinn Malang
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VR
Vika R.
Leisure
8.5
/10
Reviewed 2 week(s) ago
It was so much fun to staycation here.
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Accommodation's Reply
23 Apr 2026
Dear Ms. Vika, Sincerely, Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback; it motivates us to further improve the quality of our service to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back on your next visit to Swissôtel-Belinn Malang. Sincerely, Swissôtel-Belinn Malang
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A***a
8.8
/10
Reviewed 2 week(s) ago
Close to the city, I often book rooms here, it's close to everywhere, and there's also a mall next door so it's easy to go for a walk.
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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Number of reviews per page
20
40
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