Swiss-Belinn Malang

Hotels
8.6
/10
Very Good
14,700 reviews

What Guests Say About Their Stay

Staff Friendliness (405)
Distance To City Center (348)
Ambiance (344)
Bedroom (329)

Rizky S.

10.0
/ 10
The room was very comfortable, the service was excellent, the food for breakfast was delicious.
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D***n

8.2
/ 10
Had an issue with my AC in the room, but the staff offered a room change, and it was a quick response. Very professional.

heru f. t.

10.0
/ 10
Strategically located, in the same area as Transmart and next to Matos. Close to the mosque and the campuses of Brawijaya University and Malang State University. Friendly staff and complete facilities. Delicious and varied food.
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Christian H. S.

10.0
/ 10
Excellent service, easy access everywhere, a hotel that is very, very worth it.
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C***a

9.4
/ 10
The service was very friendly and helpful. The room was comfortable and clean. There was a problem with the extra bed, but the hotel resolved it very well. Thank you, Swiss-Bel. Breakfast was also quite varied.
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In the Area
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Jalan Veteran No. 8A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65113

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Swiss Belinn Malang Swiss-Belinn Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Swiss-Belinn Malang

Jalan Veteran No. 8A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65113
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Lobby Swiss-Belinn Malang
Lobby 2 Swiss-Belinn Malang

Discover More About Swiss-Belinn Malang

Discover Your Perfect Stay at Swiss-Belinn Malang

Welcome to Swiss-Belinn Malang, your ideal destination for a comfortable and memorable stay in the vibrant city of Malang, Jawa Timur. Whether you're visiting for business or leisure, Swiss-Belinn Malang offers a welcoming atmosphere, excellent amenities, and a prime location to explore all that this beautiful region has to offer. Room rates at Swiss-Belinn Malang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Swiss-Belinn Malang Location

Swiss-Belinn Malang is conveniently situated in the heart of Malang, specifically in the Jalan Veteran No. 8A Malang, Klojen, Malang, Jawa Timur, Indonesia, 65113 area. This strategic location places you just a short distance from the city center, making it easy to access key business districts, popular attractions, and local hotspots. The hotel is easily reachable, with proximity to major transportation routes, ensuring a smooth journey for all our guests. The atmosphere surrounding Swiss-Belinn Malang is one of vibrant city life, with easy access to local markets, dining establishments, and cultural sites, offering a perfect blend of convenience and local charm. For those looking to immerse themselves in the local culture, you'll find yourself close to significant landmarks that showcase the rich heritage of Malang.

Swiss-Belinn Malang Facilities & Services

Facilities for guests at Swiss-Belinn Malang are designed to enhance your comfort and convenience throughout your stay. We pride ourselves on offering a comprehensive range of services to cater to every need.
  • A refreshing swimming pool, perfect for a dip to cool off from the tropical sun.
  • A well-equipped fitness center to keep up with your workout routine.
  • Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
  • A business center for your professional needs.
  • On-site dining options offering delicious local and international cuisine.
  • 24-hour front desk service to assist you with any queries or requests.
  • Secure and complimentary parking space for guests traveling by car.
  • A dedicated concierge service to help you plan your excursions and activities.

Swiss-Belinn Malang Room Types

Discover a variety of accommodations designed to suit every traveler's needs with our diverse room types of Swiss-Belinn Malang. Each room is thoughtfully appointed to ensure a restful and enjoyable stay.
  • Deluxe Room:

    Offering comfortable space with a choice of city or garden views. Available in smoking and non-smoking options. Some rooms feature a bathtub for added relaxation.
  • Superior Room:

    A well-appointed room providing essential comforts for a pleasant stay, with city views. Available in smoking and non-smoking options.
  • Executive Room:

    For those seeking a little extra space and comfort, these rooms offer enhanced amenities and city views. Available in smoking and non-smoking options. Some rooms include a bathtub.
  • Suite:

    Our spacious suites provide a luxurious experience with separate living areas and premium amenities, offering stunning city views. These rooms typically include a bathtub.
We understand that pets are part of the family, and while we do not currently offer pet-friendly rooms, we are happy to assist with information on local pet boarding facilities if needed.

Swiss-Belinn Malang Dining & Restaurants

Savor a delightful culinary journey at Swiss-Belinn Malang, where our dining venues offer a taste of local flavors and international favorites.
  • Swiss-Cafe:

    Our all-day dining restaurant offers a delectable breakfast buffet and a la carte options for lunch and dinner. Enjoy a wide selection of Indonesian and Western dishes. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 6:00 AM - 11:00 PM.
  • Lobby Lounge:

    A relaxed setting perfect for enjoying coffee, tea, light snacks, and refreshing beverages. Operating hours: 10:00 AM - 10:00 PM.

Swiss-Belinn Malang Nearby Attractions and Activities

Malang is a city rich in culture and natural beauty, offering a plethora of attractions for every visitor. Swiss-Belinn Malang serves as an excellent base to explore these exciting destinations.
  • Jatim Park 1 & 2:

    These popular theme parks offer a fun-filled experience with a variety of rides, educational attractions, and a zoo.
  • Museum Angkut:

    A unique transportation museum showcasing a vast collection of vintage vehicles and transportation modes from around the world.
  • Batu Night Spectacular (BNS):

    An exciting amusement park that comes alive at night with dazzling lights, thrilling rides, and entertaining shows.
  • Coban Rondo Waterfall:

    A majestic waterfall nestled in a lush natural landscape, offering a refreshing escape and beautiful photo opportunities.
  • Alun-Alun Kota Malang:

    The central city square, a vibrant hub for local life, street food, and cultural events.
If you are looking for other activities around Swiss-Belinn Malang, check out the best deals on Traveloka: Recommended activities in Malang!

How to Get to Swiss-Belinn Malang from the Airport

Getting to Swiss-Belinn Malang from the nearest airport is straightforward, with several convenient options available. We aim to make your arrival as seamless as possible, whether you're looking for the airport transfer service of Swiss-Belinn Malang or other transport methods.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, you can arrange a private airport transfer directly through Swiss-Belinn Malang. Our friendly drivers will be waiting to greet you upon arrival and whisk you away to the hotel. Price: Approximately PHP 1,000 - PHP 1,500, depending on vehicle type and destination.
  • Taxi:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. The journey to Swiss-Belinn Malang typically takes around 45-60 minutes, depending on traffic. Estimated fare: PHP 300 - PHP 500.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This offers a convenient and often cost-effective option. Estimated fare: PHP 250 - PHP 450.
  • Local Transport:

    For the more adventurous traveler, local public transport options might be available, though they can be more time-consuming and require navigating local routes.
For a hassle-free journey, consider pre-booking airport transfer services.

Summary of Why You Should Choose to Stay at Swiss-Belinn Malang

Choosing Swiss-Belinn Malang for your next getaway guarantees a blend of comfort, convenience, and exceptional service. With excellent room availability at Swiss-Belinn Malang, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in the heart of Malang, offering easy access to attractions, dining, and business districts.
  • Comfortable Accommodations:

    A range of well-appointed rooms and suites designed for a relaxing stay.
  • Excellent Facilities:

    Enjoy amenities such as a swimming pool, fitness center, and complimentary Wi-Fi.
  • Attentive Service:

    Our dedicated staff are committed to making your stay memorable.
  • Value for Money:

    Competitive rates and special offers make Swiss-Belinn Malang an attractive choice.
Ready to experience the best of Malang? Booking Swiss-Belinn Malang is simple and convenient. We encourage you to explore your options and secure your preferred dates. For a seamless travel experience, consider booking your flights and accommodation together. Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Swiss-Belinn Malang

Bar, Cafe and Lounge Swiss-Belinn Malang
Bar, Cafe and Lounge
Swimming Pool Swiss-Belinn Malang
Swimming Pool
Entertainment Facility Swiss-Belinn Malang
Entertainment Facility
Fitness Center Swiss-Belinn Malang
Fitness Center
Functional Hall Swiss-Belinn Malang
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Wheelchair accessible

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Transportation

  • Car rental
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belinn Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belinn Malang
203
Number of floors in Swiss-Belinn Malang
9
Another facilities in Swiss-Belinn Malang
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Swiss-Belinn Malang

What are available facilities at Swiss-Belinn Malang?
There are top facilites at Swiss-Belinn Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Malang?
The standard check-in time at Swiss-Belinn Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Malang provide breakfast?
Yes, Swiss-Belinn Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belinn Malang?
Swiss-Belinn Malang is a 3.0-star hotel.
How many floors does Swiss-Belinn Malang have?
Swiss-Belinn Malang has 9 floors.
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More Reviews from Other Guests in Swiss-Belinn Malang

Overall Ratings & Reviews Swiss-Belinn Malang

Traveloka (14,577)
Other sources (123)
8.7
Very Good
From 14,577 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Swiss-Belinn Malang
All
Staff Friendliness (228)
Distance to City Center (199)
Ambiance (194)
Bedroom (189)
Accessibility (179)
Hotel Area (174)
Surroundings (173)
Taste (159)
Bathroom (158)
Family Friendly (157)
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Traveler Reviews Swiss-Belinn Malang

Number of reviews per page
20
40
Customer reviews
d***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 hour(s) ago
Twin bed fits two people, an adult and a 10-year-old child. Comfortable, quick-drying. Bathroom floor.
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N***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Hotel near city center and near mall.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
2 nights stay smoothly without any problems
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 day(s) ago
Overall, we were satisfied with the hotel. The location is strategic (connected to the mall, close to the city center, and campus). The breakfast was also quite varied. We stayed in a triple room, which had an additional bed instead of a twin bed. Unfortunately, the extra bed was covered in dust and hair. It would be better if the room was cleaned thoroughly.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your experience. We are delighted to hear that you were satisfied with our excellent location, convenient access to shopping malls and the surrounding area, and the varied breakfast options we offer. However, we regret the uncleanliness of the extra bed when you used it. Cleanliness is our top priority, and we sincerely apologize for the dust and hair scattered around, which may have been overlooked during room preparation. We have forwarded your feedback to our housekeeping team to conduct a more thorough cleaning, including every nook and cranny of the room. Thank you for your valuable feedback. We hope to welcome you back in the future and provide you with an even better stay. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff are all friendly, the location is next to the mall, the view of Mount Semeru Bromo is beautiful, the hotel facilities are complete, and there are many breakfast variations.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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Rizky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room was very comfortable, the service was excellent, the food for breakfast was delicious.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Swissôtel Belinne Malang extends its deepest respects and gratitude. Thank you for choosing Swissôtel Belinne Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to continuously improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay. Thank you again, and we look forward to welcoming you back on your next visit to Swissôtel Belinne Malang. Sincerely, Swissôtel Belinne Malang
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Agus P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Stayed with family to watch the 507 concert at Rampal. The hotel is close to the mall. Convenient for kids, as they were safe even after the concert. The soundproofing between rooms is excellent. The food at the restaurant is delicious and the portions are large. Breakfast is varied. The staff is friendly and very helpful. Booked two rooms from two accounts, we contacted them and asked for rooms on the same floor, and they gave us connecting rooms. Amazing! Good job Swiss-Belinn Malang!
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Accommodation's Reply
01 Jul 2026
Dear Mr. Agus P, Sincerely, Swissôtel Belinne Malang. Thank you for choosing Swissôtel Belinne Malang as your accommodation. We hope the service we provided met your expectations. We greatly appreciate your feedback, which encourages us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel Belinne Malang on your next visit. Sincerely, Swissôtel Belinne Malang
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Clean and comfortable room, very good service
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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D***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
First time I stayed in this hotel and loving everything. The location is excellent, close to the mall and this hotel feels lively. The room was great. The only thing is the shower curtain needs to be changed, and hand towels are also needed. Staff was super friendly and helpful 🙏. Other than that, it was amazing! I will definitely be back!!
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Malang. Thank you for sharing your feedback regarding your recent stay with us. We are truly pleased to learn that you were satisfied with the services and hospitality provided by our team. Your kind words serve as great motivation for us to continue delivering excellent service to all our guests. We sincerely look forward to the pleasure of welcoming you back in the near future. Warm regards, Swiss-Belinn Malang
R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Easy access to Malang City and a strategic location. Friendly staff, easy check-in and check-out. Overall, good.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good service, delicious food, recommended.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice and comfortable, thank you
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room was quite clean, although the sheets were stained, but the bathroom and other items were clean and odorless. Breakfast at the hotel on the first day was available, with a wide selection and variety of dishes. However, on the second day, I repeatedly asked for sausages for my son, but they were still not available, even after three or four requests.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to review your stay. We are pleased to hear that the bathroom and room were clean and that you enjoyed the varied breakfast options on your first day. We apologize for the inconvenience you experienced regarding the stained bed linens. We have forwarded this feedback to the housekeeping team so that we can improve our pre-arrival room inspection process. We are particularly saddened by your experience during breakfast on the second day, especially regarding your request for sausages for your child, which was not promptly fulfilled despite repeated requests. This was not the standard of service we expect. We have forwarded your feedback to the food and beverage team for evaluation so that we can improve coordination and speed of service. Thank you for your valuable feedback. We hope to welcome you and your family back in the future with even better service. Sincerely, The Hotel Management
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've stayed here twice. The key for me is its proximity to the Brawijaya University campus. I can reminisce while taking a morning stroll around the campus.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It was very clear that I ordered a new deluxe room through the app, and I was given a deluxe room. Then, after only 20 minutes in the room, my husband and I were about to change when suddenly someone tried to enter the room. My door was locked from the inside, so it couldn't be opened. It turned out that someone wanted to enter my room too. How could the same room number be given to two people? It turned out that the receptionist who gave me the wrong room because I was given a cheaper room type than the one I booked. Since I had already unpacked my clothes, I refused to move. Next time, Miss Receptionist, please carefully read the room type the customer has booked before giving them the room key.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your stay. We sincerely apologize for any inconvenience you experienced during your stay. We are deeply saddened by an error in the room allocation process, which resulted in you receiving a different room type than the one you reserved. We are especially sorry that another guest attempted to enter your room due to the incorrect room number. This incident may have caused you discomfort and was unacceptable. We have forwarded your feedback to the front desk to review the room type confirmation and prevent this from happening again. We apologize once again for the inconvenience you experienced. We appreciate your valuable feedback and will strive to provide even better quality service in the future. We look forward to welcoming you back again. Thank you, Hotel Management.
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Lukluk K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Close to campus, mall, and easy access.
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Accommodation's Reply
01 Jul 2026
Dear Mr. Luke, From Swissôtel-Belinn Malang, Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope the service we provided met your expectations. We greatly appreciate your feedback; it encourages us to further improve the quality of our services so that all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back on your next visit to Swissôtel-Belinn Malang. Sincerely, Swissôtel-Belinn Malang
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff service was excellent and very helpful.
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Accommodation's Reply
21 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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D***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is cool, close to the city center.
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Accommodation's Reply
21 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Friendly staff, good location, lots of snacks so it's not boring... great
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23 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Yesterday, I asked for a late checkout, and they granted it because I was a little late getting off Bromo. I even had time to take a shower first. Thank you, Swiss-Belinn Malang.
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Accommodation's Reply
21 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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Overall Ratings & Reviews Swiss-Belinn Malang

Traveloka (14,577)
Other sources (123)
8.7
Very Good
From 14,577 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

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Distance to City Center (199)
Ambiance (194)
Bedroom (189)
Accessibility (179)
Hotel Area (174)
Surroundings (173)
Taste (159)
Bathroom (158)
Family Friendly (157)
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Traveler Reviews Swiss-Belinn Malang

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40
Customer reviews
d***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 hour(s) ago
Twin bed fits two people, an adult and a 10-year-old child. Comfortable, quick-drying. Bathroom floor.
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N***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Hotel near city center and near mall.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
2 nights stay smoothly without any problems
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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R***a
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Staycation
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9.0
/10
Reviewed 4 day(s) ago
Overall, we were satisfied with the hotel. The location is strategic (connected to the mall, close to the city center, and campus). The breakfast was also quite varied. We stayed in a triple room, which had an additional bed instead of a twin bed. Unfortunately, the extra bed was covered in dust and hair. It would be better if the room was cleaned thoroughly.
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Accommodation's Reply
05 Jul 2026
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your experience. We are delighted to hear that you were satisfied with our excellent location, convenient access to shopping malls and the surrounding area, and the varied breakfast options we offer. However, we regret the uncleanliness of the extra bed when you used it. Cleanliness is our top priority, and we sincerely apologize for the dust and hair scattered around, which may have been overlooked during room preparation. We have forwarded your feedback to our housekeeping team to conduct a more thorough cleaning, including every nook and cranny of the room. Thank you for your valuable feedback. We hope to welcome you back in the future and provide you with an even better stay. Sincerely, The Management Team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff are all friendly, the location is next to the mall, the view of Mount Semeru Bromo is beautiful, the hotel facilities are complete, and there are many breakfast variations.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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Rizky S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room was very comfortable, the service was excellent, the food for breakfast was delicious.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Swissôtel Belinne Malang extends its deepest respects and gratitude. Thank you for choosing Swissôtel Belinne Malang as your accommodation. We hope our services met your expectations. We greatly appreciate your feedback, which motivates us to continuously improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay. Thank you again, and we look forward to welcoming you back on your next visit to Swissôtel Belinne Malang. Sincerely, Swissôtel Belinne Malang
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Agus P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Stayed with family to watch the 507 concert at Rampal. The hotel is close to the mall. Convenient for kids, as they were safe even after the concert. The soundproofing between rooms is excellent. The food at the restaurant is delicious and the portions are large. Breakfast is varied. The staff is friendly and very helpful. Booked two rooms from two accounts, we contacted them and asked for rooms on the same floor, and they gave us connecting rooms. Amazing! Good job Swiss-Belinn Malang!
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Accommodation's Reply
01 Jul 2026
Dear Mr. Agus P, Sincerely, Swissôtel Belinne Malang. Thank you for choosing Swissôtel Belinne Malang as your accommodation. We hope the service we provided met your expectations. We greatly appreciate your feedback, which encourages us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back to Swissôtel Belinne Malang on your next visit. Sincerely, Swissôtel Belinne Malang
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Clean and comfortable room, very good service
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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D***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
First time I stayed in this hotel and loving everything. The location is excellent, close to the mall and this hotel feels lively. The room was great. The only thing is the shower curtain needs to be changed, and hand towels are also needed. Staff was super friendly and helpful 🙏. Other than that, it was amazing! I will definitely be back!!
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swiss-Belinn Malang. Thank you for sharing your feedback regarding your recent stay with us. We are truly pleased to learn that you were satisfied with the services and hospitality provided by our team. Your kind words serve as great motivation for us to continue delivering excellent service to all our guests. We sincerely look forward to the pleasure of welcoming you back in the near future. Warm regards, Swiss-Belinn Malang
R***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Easy access to Malang City and a strategic location. Friendly staff, easy check-in and check-out. Overall, good.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good service, delicious food, recommended.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice and comfortable, thank you
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room was quite clean, although the sheets were stained, but the bathroom and other items were clean and odorless. Breakfast at the hotel on the first day was available, with a wide selection and variety of dishes. However, on the second day, I repeatedly asked for sausages for my son, but they were still not available, even after three or four requests.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to review your stay. We are pleased to hear that the bathroom and room were clean and that you enjoyed the varied breakfast options on your first day. We apologize for the inconvenience you experienced regarding the stained bed linens. We have forwarded this feedback to the housekeeping team so that we can improve our pre-arrival room inspection process. We are particularly saddened by your experience during breakfast on the second day, especially regarding your request for sausages for your child, which was not promptly fulfilled despite repeated requests. This was not the standard of service we expect. We have forwarded your feedback to the food and beverage team for evaluation so that we can improve coordination and speed of service. Thank you for your valuable feedback. We hope to welcome you and your family back in the future with even better service. Sincerely, The Hotel Management
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've stayed here twice. The key for me is its proximity to the Brawijaya University campus. I can reminisce while taking a morning stroll around the campus.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
It was very clear that I ordered a new deluxe room through the app, and I was given a deluxe room. Then, after only 20 minutes in the room, my husband and I were about to change when suddenly someone tried to enter the room. My door was locked from the inside, so it couldn't be opened. It turned out that someone wanted to enter my room too. How could the same room number be given to two people? It turned out that the receptionist who gave me the wrong room because I was given a cheaper room type than the one I booked. Since I had already unpacked my clothes, I refused to move. Next time, Miss Receptionist, please carefully read the room type the customer has booked before giving them the room key.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your stay. We sincerely apologize for any inconvenience you experienced during your stay. We are deeply saddened by an error in the room allocation process, which resulted in you receiving a different room type than the one you reserved. We are especially sorry that another guest attempted to enter your room due to the incorrect room number. This incident may have caused you discomfort and was unacceptable. We have forwarded your feedback to the front desk to review the room type confirmation and prevent this from happening again. We apologize once again for the inconvenience you experienced. We appreciate your valuable feedback and will strive to provide even better quality service in the future. We look forward to welcoming you back again. Thank you, Hotel Management.
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Lukluk K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Close to campus, mall, and easy access.
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Accommodation's Reply
01 Jul 2026
Dear Mr. Luke, From Swissôtel-Belinn Malang, Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope the service we provided met your expectations. We greatly appreciate your feedback; it encourages us to further improve the quality of our services so that all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we hope to welcome you back on your next visit to Swissôtel-Belinn Malang. Sincerely, Swissôtel-Belinn Malang
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff service was excellent and very helpful.
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Accommodation's Reply
21 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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D***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is cool, close to the city center.
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Accommodation's Reply
21 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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a***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Friendly staff, good location, lots of snacks so it's not boring... great
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Yesterday, I asked for a late checkout, and they granted it because I was a little late getting off Bromo. I even had time to take a shower first. Thank you, Swiss-Belinn Malang.
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Accommodation's Reply
21 Jun 2026
Dear Valued Guest, Warm greetings from Swissôtel-Belinn Malang. Thank you for choosing Swissôtel-Belinn Malang as your accommodation. We hope our service met your expectations. We greatly appreciate your feedback, which motivates us to further improve the quality of our services to ensure all guests feel comfortable and satisfied throughout their stay with us. Thank you again, and we look forward to welcoming you back to Swissôtel-Belinn Malang on your next visit. Sincerely, Swissôtel-Belinn Malang
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Number of reviews per page
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