Cititel Mid Valley Hotel

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Overall Ratings & Reviews Cititel Mid Valley Hotel

Traveloka (1,663)
Other sources (1,001)
8.6
Very Good
From 1,663 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
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Surroundings (49)
Accessibility (48)
Staff Friendliness (47)
Bedroom (45)
Ambiance (41)
Bathroom (40)
Distance to City Center (37)
Hotel Area (30)
Family Friendly (27)
Check-in/out Time (27)
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Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff was helpful and facilities great. Peter and wife
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S***i
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10.0
/10
Reviewed 1 week(s) ago
Great, yay! Love the environment.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The morning breakfast, compared to last year, has fewer choices. A bit disappointed.
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Accommodation's Reply
17 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The staff were friendly. The hotel lobby is spacious and the room is neat and clean, although a bit small. It's a pity I didn't see any mineral water.
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Accommodation's Reply
17 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Ilhamdi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The location is strategic and the service is good.
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Accommodation's Reply
17 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
I love to stay here because it's within the Mid Valley shopping mall. Easy accessible. But too bad, no gym facilities. Overall, the staffs are friendly and helpful.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
D***l
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It's the best place and a great hotel, although I noticed the bed sheet cleanliness can be improved. Also, the towels might need to get renewed.
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Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Close to Mid Valley Mall is great!
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Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.
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1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Devi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
I stay many times at this hotel.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Devi Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall
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2 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Hotel location was good, connected to the mall. The room was clean and comfortable.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.
1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Convenient location with Mid Valley Shopping Mall below the hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Location very good. All is good.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good location, 3 times stay here.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
E***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Number of reviews per page
20
40