Cititel Mid Valley Hotel

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Overall Ratings & Reviews Cititel Mid Valley Hotel

Traveloka (1,505)
Other sources (984)
9.0
Exceptional
From 1,505 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

9.4

Service and Facilites

8.9

People often mention about Cititel Mid Valley Hotel
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Accessibility (35)
Surroundings (32)
Bedroom (31)
Staff Friendliness (30)
Ambiance (27)
Bathroom (26)
Distance to City Center (25)
Hotel Area (20)
Family Friendly (18)
Check-in/out Time (18)
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Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
As always, my best part of the trip is staying at Cititel, best location, best shopping mall access, and good hotel comfort. No deposit, no tourist tax, plus check out is seamless without waiting so long... just drop the access keys in the box and you are good to go.
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Accommodation's Reply
11 May 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Got a good deal on the app, but the room size is a bit small.
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Accommodation's Reply
11 May 2026
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Lai C. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Nice room, pressurized shower head with hot water.
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Accommodation's Reply
30 Apr 2026
Dear Lai Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
N***G
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Can see that the hotel has some sign of ageing as it has been there for many years but overall still maintaining well, and for the price it is really worth it. Location is good as it is directly linked to Mid Valley.
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Accommodation's Reply
30 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Tjong M.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Recommend hotel, near to shopping center
1 people find it helpful
Accommodation's Reply
30 Apr 2026
Dear Tjong Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff were friendly, fast check-in and check-out as well
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Accommodation's Reply
30 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
RIZA A.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
* Shower room glass cannot close properly. * Rubbish bins don't have plastic bag
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Accommodation's Reply
30 Apr 2026
Dear Riza Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
AZIANA B. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice place to stay. Will repeat again.
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Accommodation's Reply
30 Apr 2026
Aziana Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Lee W. K.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 week(s) ago
I stayed for 1 night in this hotel. The hotel room I got was 601. Beside the room, I don't know what function machine was working and making a lot of noisy sounds, like a piping pump machine sound, so it made my wife and I unable to sleep well the whole night. The bed quality was too bad, and I feel that it was a bed from many years ago but still being used to serve the guests. I hope the hotel management can solve this problem.
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Accommodation's Reply
30 Apr 2026
Dear Lee, Thank you for taking the time to share your feedback. We had taken note on your comments and our housekeeper will make the necessary changes on the beds. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
I stayed in this hotel a few times. Overall, everything is great. One thing to be aware of is that there were small cockroaches in the bathroom and on the desk.
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Accommodation's Reply
30 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. Your comments had been disseminate to our housekeeper and our appointed pest control company. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I love staying here, near LSEC and the mall.
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Accommodation's Reply
30 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Ample parking, easy to find food and drinks, comfortable and easy to shop
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Accommodation's Reply
30 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
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Sujoko T.
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Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Good hotel, near shopping center, good experience, free drinking water refill
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Accommodation's Reply
11 May 2026
Dear Sujoko Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Nice hotel and well located. Easy access to a lot of eateries and shops.
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Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good service, good hotel near from mall
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Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
H***h
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff gave me the opportunity to check out until 1:00 PM, as I had just returned from the hospital, and I was given the opportunity to rest for a while. Very helpful... Thank you.
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Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Convenient is the key word for choosing Cititel MV.
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Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
I've stayed here several times and gotten a newly renovated room. It's nicer and more comfortable. The hotel staff is always helpful.
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Accommodation's Reply
16 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
Got smell from bathroom during flashing. Room size is small. But location is the highlight.
1 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
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A K S. B. P. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Very customer-friendly hotel staff.
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Accommodation's Reply
10 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Number of reviews per page
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