Cititel Mid Valley Hotel

Hotels
8.3
/10
Very Good
2,485 reviews

What Guests Say About Their Stay

Surroundings (54)
Accessibility (54)
Bedroom (47)
Staff Friendliness (46)

z***i

9.4
/ 10
A short stay at a mall-connected hotel—endless food, fun activities. Perfect blend of convenience and leisure. Shops, dining, entertainment steps away. Ideal for families or solo explorers craving vibrant energy.

B***o

9.7
/ 10
The hotel staff is very friendly, the bedroom, bathroom is very compact and clean. Air conditioning is also good. The location is also very strategic. Next time we will stay there again.
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M***g

10.0
/ 10
The staff was very friendly and they allowed me for early check-in. Highly recommended hotel if you are considering to stay nearby this area.

YAP Z. T.

8.4
/ 10
Great location as it was a shopping trip. No additional facilities. Room is getting age. Check in during peak should be improved.

Mahendaran

10.0
/ 10
Very cosy and the staff were all kind and friendly. cafe breakfast was nice and accommodating when i came late for breakfast. will recommend for others who wan a short break to go.
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cititel Mid Valley Hotel

Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
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Lobby Cititel Mid Valley Hotel
Lobby 2 Cititel Mid Valley Hotel

Discover More About Cititel Mid Valley Hotel

Location


Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City.

About Cititel Mid Valley Hotel

Whether you are planning an event or other special occasions, Cititel Mid Valley Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Cititel Mid Valley Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Cititel Mid Valley Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cititel Mid Valley Hotel.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cititel Mid Valley Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cititel Mid Valley Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Cititel Mid Valley Hotel is the right place to stay.

All facilities in Cititel Mid Valley Hotel

Functional Hall Cititel Mid Valley Hotel
Functional Hall
Lobby Cititel Mid Valley Hotel
Lobby
Exterior Cititel Mid Valley Hotel
Exterior
Bedroom Cititel Mid Valley Hotel
Bedroom
In-room Bathroom Cititel Mid Valley Hotel
In-room Bathroom

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area
  • Hot breakfast

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Car rental
  • Parking with surcharge
  • Valet parking (surcharge)

Things to Do

  • Sauna
  • Spa

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Mid Valley Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that guest are required to present MITI letter or the essential service letter from company for working purpose upon check in.
Baby cot not available for Superior category room types.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Mid Valley Hotel
646
Number of floors in Cititel Mid Valley Hotel
28
Another facilities in Cititel Mid Valley Hotel
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Cititel Mid Valley Hotel

What are available facilities at Cititel Mid Valley Hotel?
There are top facilites at Cititel Mid Valley Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Mid Valley Hotel?
The standard check-in time at Cititel Mid Valley Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Mid Valley Hotel provide breakfast?
Yes, Cititel Mid Valley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Mid Valley Hotel?
Cititel Mid Valley Hotel is a 3.0-star hotel.
How many floors does Cititel Mid Valley Hotel have?
Cititel Mid Valley Hotel has 28 floors.
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More Reviews from Other Guests in Cititel Mid Valley Hotel

Overall Ratings & Reviews Cititel Mid Valley Hotel

Traveloka (1,501)
Other sources (984)
8.5
Very Good
From 1,501 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Accessibility (34)
Surroundings (31)
Bedroom (31)
Staff Friendliness (29)
Ambiance (27)
Bathroom (26)
Distance to City Center (24)
Hotel Area (20)
Family Friendly (17)
Wifi (17)
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Most Recent
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Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The staff were friendly, fast check-in and check-out as well
Find this review helpful?
RIZA A.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
* Shower room glass cannot close properly. * Rubbish bins don't have plastic bag
Find this review helpful?
AZIANA B. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Nice place to stay. Will repeat again.
Find this review helpful?
Lee W. K.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
I stayed for 1 night in this hotel. The hotel room I got was 601. Beside the room, I don't know what function machine was working and making a lot of noisy sounds, like a piping pump machine sound, so it made my wife and I unable to sleep well the whole night. The bed quality was too bad, and I feel that it was a bed from many years ago but still being used to serve the guests. I hope the hotel management can solve this problem.
Read More
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
I stayed in this hotel a few times. Overall, everything is great. One thing to be aware of is that there were small cockroaches in the bathroom and on the desk.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I love staying here, near LSEC and the mall.
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Ample parking, easy to find food and drinks, comfortable and easy to shop
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Find this review helpful?
Profile Picture
Sujoko T.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Good hotel, near shopping center, good experience, free drinking water refill
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice hotel and well located. Easy access to a lot of eateries and shops.
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, good hotel near from mall
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
H***h
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff gave me the opportunity to check out until 1:00 PM, as I had just returned from the hospital, and I was given the opportunity to rest for a while. Very helpful... Thank you.
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Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Convenient is the key word for choosing Cititel MV.
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I've stayed here several times and gotten a newly renovated room. It's nicer and more comfortable. The hotel staff is always helpful.
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Find this review helpful?
Accommodation's Reply
16 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
Got smell from bathroom during flashing. Room size is small. But location is the highlight.
1 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
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A K S. B. P. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Very customer-friendly hotel staff.
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Find this review helpful?
Accommodation's Reply
10 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
v***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Mega Mall is just a short walk away, and I Heal Clinic is also nearby. The Mega Mall basement offers a wide variety of food options 👍👍👍
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Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
K***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Easy to meet daily traveling and business needs.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
T***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Location is excellent as it is linked to the Mid Valley Mega Mall.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
F***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Good location and service was good. Food options are plentiful.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Staff front desk friendly, strategic area, clean, very close to our doctor.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Cititel Mid Valley Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cititel Mid Valley Hotel

Traveloka (1,501)
Other sources (984)
8.5
Very Good
From 1,501 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.9

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Accessibility (34)
Surroundings (31)
Bedroom (31)
Staff Friendliness (29)
Ambiance (27)
Bathroom (26)
Distance to City Center (24)
Hotel Area (20)
Family Friendly (17)
Wifi (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
The staff were friendly, fast check-in and check-out as well
Find this review helpful?
RIZA A.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
* Shower room glass cannot close properly. * Rubbish bins don't have plastic bag
Find this review helpful?
AZIANA B. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Nice place to stay. Will repeat again.
Find this review helpful?
Lee W. K.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 1 week(s) ago
I stayed for 1 night in this hotel. The hotel room I got was 601. Beside the room, I don't know what function machine was working and making a lot of noisy sounds, like a piping pump machine sound, so it made my wife and I unable to sleep well the whole night. The bed quality was too bad, and I feel that it was a bed from many years ago but still being used to serve the guests. I hope the hotel management can solve this problem.
Read More
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
I stayed in this hotel a few times. Overall, everything is great. One thing to be aware of is that there were small cockroaches in the bathroom and on the desk.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I love staying here, near LSEC and the mall.
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Ample parking, easy to find food and drinks, comfortable and easy to shop
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Sujoko T.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Good hotel, near shopping center, good experience, free drinking water refill
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice hotel and well located. Easy access to a lot of eateries and shops.
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
N***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service, good hotel near from mall
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
H***h
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff gave me the opportunity to check out until 1:00 PM, as I had just returned from the hospital, and I was given the opportunity to rest for a while. Very helpful... Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Convenient is the key word for choosing Cititel MV.
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
I've stayed here several times and gotten a newly renovated room. It's nicer and more comfortable. The hotel staff is always helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
Got smell from bathroom during flashing. Room size is small. But location is the highlight.
1 people find it helpful
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Profile Picture
A K S. B. P. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Very customer-friendly hotel staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
v***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Mega Mall is just a short walk away, and I Heal Clinic is also nearby. The Mega Mall basement offers a wide variety of food options 👍👍👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
K***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Easy to meet daily traveling and business needs.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
T***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Location is excellent as it is linked to the Mid Valley Mega Mall.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
F***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Good location and service was good. Food options are plentiful.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
I***i
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Staff front desk friendly, strategic area, clean, very close to our doctor.
Find this review helpful?
Accommodation's Reply
03 Feb 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Number of reviews per page
20
40