Cititel Mid Valley Hotel

Hotels
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8.5
/10
Very Good
2,657 reviews

What Guests Say About Their Stay

Verified Traveler

9.7
/ 10
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.

G***a

10.0
/ 10
The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.
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Verified Traveler

10.0
/ 10
It’s a great hotel. Ideal location to KL and PJ. As it’s attached to a shopping mall, there are so many shops to dine in and do window shopping. Everyone is friendly and nothing is too much of trouble. We have stayed here at least 5 times. No mosquitoes and the hotel is well maintained.

Alan C.

10.0
/ 10
Great place to stay, friendly staff, easy to find hotel parking and lobby, plenty of restaurants and shops within walking distance.

z***i

9.4
/ 10
A short stay at a mall-connected hotel—endless food, fun activities. Perfect blend of convenience and leisure. Shops, dining, entertainment steps away. Ideal for families or solo explorers craving vibrant energy.
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Cititel Mid Valley Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cititel Mid Valley Hotel

Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
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Lobby Cititel Mid Valley Hotel
Lobby 2 Cititel Mid Valley Hotel

Discover More About Cititel Mid Valley Hotel

The Charm of Cititel Mid Valley Hotel: Your Kuala Lumpur Gateway

For Australian travellers seeking a comfortable and convenient base in the heart of Kuala Lumpur, the Cititel Mid Valley Hotel stands out as an excellent choice. This hotel offers a blend of modern amenities and a prime location, making it ideal for both business and leisure trips. Whether you're exploring the vibrant city or attending to professional commitments, Cititel Mid Valley Hotel provides a welcoming retreat with easy access to everything you need. Rates at Cititel Mid Valley Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Cititel Mid Valley Hotel

Nestled in the bustling Mid Valley City area of Kuala Lumpur, the Cititel Mid Valley Hotel offers unparalleled convenience. Located at {localAddressString}, it's situated within a vibrant commercial and lifestyle hub, putting you right in the middle of the action. This area is renowned for its excellent connectivity, making it easy to navigate Kuala Lumpur and beyond. For those arriving from afar, the hotel is strategically positioned with straightforward access to public transport links, akin to the ease of getting around Sydney's CBD or Melbourne's Southbank. The proximity to major transport arteries ensures that exploring iconic landmarks or reaching your next destination is a breeze, much like having tram access in Melbourne or ferry terminals in Sydney. The surrounding atmosphere is dynamic, with a plethora of shopping, dining, and entertainment options right at your doorstep, offering a lively yet accessible urban experience.

Guest Facilities and Services at Cititel Mid Valley Hotel

Guest facilities at Cititel Mid Valley Hotel are designed to enhance your stay and cater to the needs of modern travellers. You'll find a range of amenities that align with what Australian travellers often look for in a hotel. This includes options for a satisfying breakfast to kickstart your day, perhaps reminiscent of a good café culture with quality coffee. For those who value connectivity, complimentary Wi-Fi is available throughout the hotel. A 24-hour front desk is on hand to assist with any queries or requests, ensuring peace of mind at any hour. Secure luggage storage is also available, allowing you to explore freely before check-in or after check-out. While specific operating hours for all facilities are best confirmed directly, the hotel generally provides a comprehensive suite of services to ensure a comfortable and hassle-free experience.

Room Information and Stay Experience at Cititel Mid Valley Hotel

The hotel offers a variety of rooms designed to provide a restful and comfortable environment. The Room types of Cititel Mid Valley Hotel are thoughtfully appointed to meet diverse guest needs. You can expect clean, well-maintained spaces with comfortable bedding, ensuring a good night's sleep. Modern climate control systems are in place, allowing you to set the perfect temperature for your room, a crucial feature for travellers accustomed to Australia's varied climates. The bathrooms are clean and functional, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on providing a serene and comfortable sanctuary after a day of exploring or working.

Recommended Nearby Dining and Cafes around Cititel Mid Valley Hotel

The area surrounding Cititel Mid Valley Hotel is a culinary hotspot, offering a diverse range of dining experiences. You'll find an abundance of local eateries, international restaurants, and charming cafes, catering to every palate and preference. For those who appreciate a good brunch, the vicinity offers numerous spots that serve up delicious options, perhaps even a local take on smashed avocado or a hearty breakfast spread. The vibrant food scene means you're never far from a great cup of coffee or a satisfying meal, whether you're looking for a quick bite or a leisurely dining experience. Exploring the local culinary landscape is one of the many joys of staying in this dynamic part of Kuala Lumpur.

Popular Attractions and Activities near Cititel Mid Valley Hotel

Staying at the Cititel Mid Valley Hotel places you within easy reach of Kuala Lumpur's most captivating attractions. Explore the majestic Petronas Twin Towers, an iconic symbol of Malaysia's modern ambition. Immerse yourself in the vibrant street art and culinary delights of Jalan Alor, a famous food street. Discover the spiritual and historical significance of the Batu Caves, a series of limestone caves and temples. Wander through the lush greenery of the Perdana Botanical Gardens for a peaceful escape. For a panoramic view of the city, head to the KL Tower. If you are looking for other activities around Cititel Mid Valley Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Cititel Mid Valley Hotel from the Airport

Navigating your journey from the airport to the Cititel Mid Valley Hotel is straightforward, with several convenient options available. Understanding how to get to Cititel Mid Valley Hotel ensures a smooth start to your trip.

  • Airport Link Trains: Many airports offer direct train services that connect to the city centre, from where you can easily transfer to local transit lines that will bring you closer to the hotel.
  • Airport Shuttle Buses: Dedicated shuttle buses often run from the airport to major hubs within the city, providing a cost-effective way to reach your destination.
  • Public Metered Taxis: Traditional metered taxis are readily available at the airport, offering a direct route to the hotel. Ensure the meter is used for a fair fare.
  • Rideshare Services: You can also opt for a rideshare service, which can be booked via a mobile app for convenient pick-up and drop-off.

For a seamless travel experience, consider pre-booking your airport transfer service of Cititel Mid Valley Hotel or utilizing the readily available options. You can find more information and book your Airport transfer service through Traveloka.

Summary of Why You Should Choose Cititel Mid Valley Hotel

The Cititel Mid Valley Hotel offers a compelling combination of location, comfort, and convenience, making it an ideal choice for your next trip to Kuala Lumpur.

  • Prime Location: Situated in the vibrant Mid Valley City, with excellent access to shopping, dining, and public transport.
  • Comfortable Accommodation: Well-appointed rooms with modern amenities and effective climate control for a relaxing stay.
  • Convenient Facilities: Access to essential services like Wi-Fi, a 24-hour front desk, and luggage storage.
  • Easy Accessibility: Straightforward transport links from the airport and around the city.

Ready to experience the best of Kuala Lumpur? Check room availability at Cititel Mid Valley Hotel and Book Cititel Mid Valley Hotel today through Traveloka. For more options, you can also Book budget hotels in Kuala Lumpur and Easily book domestic and international flights at low prices.

All facilities in Cititel Mid Valley Hotel

Entertainment Facility Cititel Mid Valley Hotel
Entertainment Facility
Common Space Cititel Mid Valley Hotel
Common Space
Lobby Cititel Mid Valley Hotel
Lobby
Accommodation Services Cititel Mid Valley Hotel
Accommodation Services
Exterior Cititel Mid Valley Hotel
Exterior

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Car rental
  • Valet parking (surcharge)

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Mid Valley Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that guest are required to present MITI letter or the essential service letter from company for working purpose upon check in.
Baby cot not available for Superior category room types.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Mid Valley Hotel
646
Number of floors in Cititel Mid Valley Hotel
28
Another facilities in Cititel Mid Valley Hotel
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked questions about Cititel Mid Valley Hotel

What are available facilities at Cititel Mid Valley Hotel?
There are top facilites at Cititel Mid Valley Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Mid Valley Hotel?
The standard check-in time at Cititel Mid Valley Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Mid Valley Hotel provide breakfast?
Yes, Cititel Mid Valley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Mid Valley Hotel?
Cititel Mid Valley Hotel has a 3.0-star rating.
How many floors does Cititel Mid Valley Hotel have?
Cititel Mid Valley Hotel has 28.
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Cititel Mid Valley Hotel reviews and ratings

Overall Ratings & Reviews Cititel Mid Valley Hotel

Traveloka (1,656)
Other sources (1,001)
8.6
Very Good
From 1,656 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Surroundings (49)
Accessibility (47)
Staff Friendliness (46)
Bedroom (45)
Ambiance (40)
Bathroom (39)
Distance to City Center (36)
Hotel Area (29)
Check-in/out Time (27)
Family Friendly (26)
Sort by
Most Recent
Format
With Text
Preferences
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Traveller Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 day(s) ago
The staff were friendly. The hotel lobby is spacious and the room is neat and clean, although a bit small. It's a pity I didn't see any mineral water.
Find this review helpful?
Ilhamdi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The location is strategic and the service is good.
Translated by Google Icon
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Find this review helpful?
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I love to stay here because it's within the Mid Valley shopping mall. Easy accessible. But too bad, no gym facilities. Overall, the staffs are friendly and helpful.
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
D***l
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
It's the best place and a great hotel, although I noticed the bed sheet cleanliness can be improved. Also, the towels might need to get renewed.
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Close to Mid Valley Mall is great!
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.
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1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Devi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I stay many times at this hotel.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Devi Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall
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2 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.
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Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel location was good, connected to the mall. The room was clean and comfortable.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.
1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Convenient location with Mid Valley Shopping Mall below the hotel.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Location very good. All is good.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good location, 3 times stay here.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
E***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.
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Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is rather small but enough for 2 people and equipped with all useful amenities. One comment on the mirror location that is far from the dressing table and socket points, which makes it difficult for me to get ready with a dryer and iron curler that requires a mirror and socket together. Overall, the location is conveniently connected to Mid Valley shopping mall. No issue with ordering Grab, no need to wait too long.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Josia A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Can extend check-out time between 1 to 2 hours.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Josia Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
A***e
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
The air conditioning in the room assigned was not functioning well, as the air blown out was hot. We called reception at 8 PM+. It took about 20 minutes for the maintenance technician to come. He adjusted it and told us to wait for 10 minutes to see how it was. In fact, it was still the same. We called reception again at 10 PM and were informed that maintenance was on the way. So we waited, but they did not turn up. We called again and were only informed that there was no maintenance person at that time. Reception offered us to change rooms. The new room was much better. As a guest, I was thinking, don't the maintenance team need to upkeep each room to ensure all are functioning well? Are they doing their work well? This is just my opinion.
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Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Cititel Mid Valley Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cititel Mid Valley Hotel

Traveloka (1,656)
Other sources (1,001)
8.6
Very Good
From 1,656 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Surroundings (49)
Accessibility (47)
Staff Friendliness (46)
Bedroom (45)
Ambiance (40)
Bathroom (39)
Distance to City Center (36)
Hotel Area (29)
Check-in/out Time (27)
Family Friendly (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 day(s) ago
The staff were friendly. The hotel lobby is spacious and the room is neat and clean, although a bit small. It's a pity I didn't see any mineral water.
Find this review helpful?
Ilhamdi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The location is strategic and the service is good.
Translated by Google Icon
See original
Find this review helpful?
C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I love to stay here because it's within the Mid Valley shopping mall. Easy accessible. But too bad, no gym facilities. Overall, the staffs are friendly and helpful.
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
D***l
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
It's the best place and a great hotel, although I noticed the bed sheet cleanliness can be improved. Also, the towels might need to get renewed.
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Close to Mid Valley Mall is great!
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Devi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
I stay many times at this hotel.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Devi Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.
1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.
Read More
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel location was good, connected to the mall. The room was clean and comfortable.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.
1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Convenient location with Mid Valley Shopping Mall below the hotel.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Location very good. All is good.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good location, 3 times stay here.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
E***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is rather small but enough for 2 people and equipped with all useful amenities. One comment on the mirror location that is far from the dressing table and socket points, which makes it difficult for me to get ready with a dryer and iron curler that requires a mirror and socket together. Overall, the location is conveniently connected to Mid Valley shopping mall. No issue with ordering Grab, no need to wait too long.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Josia A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Can extend check-out time between 1 to 2 hours.
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Accommodation's Reply
20 Jul 2026
Dear Josia Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
A***e
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
The air conditioning in the room assigned was not functioning well, as the air blown out was hot. We called reception at 8 PM+. It took about 20 minutes for the maintenance technician to come. He adjusted it and told us to wait for 10 minutes to see how it was. In fact, it was still the same. We called reception again at 10 PM and were informed that maintenance was on the way. So we waited, but they did not turn up. We called again and were only informed that there was no maintenance person at that time. Reception offered us to change rooms. The new room was much better. As a guest, I was thinking, don't the maintenance team need to upkeep each room to ensure all are functioning well? Are they doing their work well? This is just my opinion.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
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