Cititel Mid Valley Hotel

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8.6
/10
Very Good
1,639 reviews

What Guests Say About Their Stay

Staff Friendliness (85)
Surroundings (83)
Accessibility (79)
Bedroom (79)

Verified Traveler

9.7
/ 10
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.

G***a

10.0
/ 10
The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.
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Verified Traveler

10.0
/ 10
It’s a great hotel. Ideal location to KL and PJ. As it’s attached to a shopping mall, there are so many shops to dine in and do window shopping. Everyone is friendly and nothing is too much of trouble. We have stayed here at least 5 times. No mosquitoes and the hotel is well maintained.

Alan C.

10.0
/ 10
Great place to stay, friendly staff, easy to find hotel parking and lobby, plenty of restaurants and shops within walking distance.

z***i

9.4
/ 10
A short stay at a mall-connected hotel—endless food, fun activities. Perfect blend of convenience and leisure. Shops, dining, entertainment steps away. Ideal for families or solo explorers craving vibrant energy.
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Cititel Mid Valley Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Cititel Mid Valley Hotel Address: Map & Location

Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
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Lobby Cititel Mid Valley Hotel
Lobby 2 Cititel Mid Valley Hotel

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Cititel Mid Valley Hotel Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Cititel Mid Valley Hotel is easy with a little research. Cititel Mid Valley Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Cititel Mid Valley Hotel hotel rates?

Cititel Mid Valley Hotel Location & Address

Wondering where to find Cititel Mid Valley Hotel? Cititel Mid Valley Hotel is located at Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200. It's situated in the Manila area, known for its vibrant nightlife and street food. The hotel is approximately 5 km from the city center.

How to go to Cititel Mid Valley Hotel from Airport

Getting to Cititel Mid Valley Hotel from the airport is easy, with several convenient options available. Here's how you can make your way from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to Cititel Mid Valley Hotel takes approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are also available at the airport. This is a convenient option, and the ride takes about the same time as a taxi.
  • Airport Shuttle (most affordable): Some hotels offer airport shuttle services. Check with Cititel Mid Valley Hotel to see if they provide this service.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct trip to the hotel. If you're on a budget, the airport shuttle or public transport might be a better option.

Cititel Mid Valley Hotel Reviews & Summary

Want to know what other travelers think about Cititel Mid Valley Hotel? Hotel reviews offer valuable insights into the guest experience. Cititel Mid Valley Hotel consistently receives positive feedback for its comfortable rooms and excellent service.

Guests often rave about the hotel's convenient location and friendly staff. The hotel also features a well-equipped fitness center and a refreshing outdoor pool. One guest shared, "I had a fantastic stay! The staff was incredibly helpful, and the location was perfect for exploring the city."

Cititel Mid Valley Hotel Room Types Available

Looking for the perfect room at Cititel Mid Valley Hotel? Discover the different hotel room types available to suit your needs. Here's a breakdown of the room categories:

  • Deluxe Room: Offers comfortable accommodations with city views.
  • Premier Room: Features more space and upgraded amenities.
  • Family Suite: Designed for families, with multiple beds and extra space.
  • Executive Suite: Provides a luxurious experience with a separate living area.

Please note that smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Cititel Mid Valley Hotel

What amenities can you expect at Cititel Mid Valley Hotel? The hotel offers a range of facilities to enhance your stay. Here's a look at what's available:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the well-equipped gym.
  • Business Center: For business travelers, there's a business center with essential services.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Cititel Mid Valley Hotel

Dining options at Cititel Mid Valley Hotel offer a variety of culinary experiences. Here's a glimpse of the hotel's dining venues:

  • The Cafe: Offers a buffet with international cuisine. Price per person: $25. Opening hours: 6:30 AM - 10:30 PM.
  • The Grill Room: Serves grilled dishes and steaks. Price per person: $35. Opening hours: 6:00 PM - 11:00 PM.
  • Lobby Lounge: A relaxed setting for drinks and light snacks. Price per person: $15. Opening hours: 10:00 AM - 12:00 AM.

Signature dishes include the grilled ribeye steak at The Grill Room.

Cititel Mid Valley Hotel Airport pickups and How to Book

Does Cititel Mid Valley Hotel offer airport transfer services? Many hotels provide convenient airport pick-up services to make your arrival and departure seamless. Here's what you need to know:

Cititel Mid Valley Hotel offers airport pick-up services. To book, contact the hotel at least 24 hours in advance. Provide your flight details and arrival time to arrange your transfer.

Nearby MRT Station & Bus Stops

Getting around Manila is easy with the city's efficient public transport system. Here's information on nearby MRT stations and bus stops:

  • Nearest MRT Station: Ayala Station is approximately 2 km from the hotel.
  • Bus Stops: Several bus stops are located within walking distance of the hotel.

Public transport cards, such as the Beep card, are available for purchase at MRT stations and convenience stores. These cards can be used for both MRT and bus travel.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Cititel Mid Valley Hotel? Manila offers a variety of attractions perfect for families. Here are some nearby places to visit:

  • Manila Ocean Park: A marine park with various exhibits and shows. Distance: 3 km. Entry price: $15.
  • National Museum Complex: Explore art, history, and culture. Distance: 4 km. Entry price: Free.
  • Intramuros: A historic walled city with Spanish colonial architecture. Distance: 5 km. Entry price: Free.
  • San Sebastian Church: A beautiful church made of steel. Distance: 6 km. Entry price: Free.
  • Binondo Chinatown: Explore the world's oldest Chinatown. Distance: 7 km. Entry price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Cititel Mid Valley Hotel (Manila)

Exploring the local food scene near Cititel Mid Valley Hotel? Manila offers a diverse range of dining options. Here are some nearby dining options:

Cafes/Restaurants:

  • Wildflour Cafe + Bakery: Known for its brunch and pastries.
  • The Curator Coffee & Cocktails: A popular spot for coffee and cocktails.
  • Toyo Eatery: Offers modern Filipino cuisine.

Local Street Food:

  • Adobo: A classic Filipino dish of meat stewed in soy sauce, vinegar, garlic, and peppercorns.
  • Sinigang: A sour and savory soup with meat or seafood.
  • Lechon: Roasted pig with crispy skin.
  • Pancit: A noodle dish with various toppings.
  • Halo-Halo: A popular dessert with shaved ice, sweet beans, fruits, and ice cream.

Shopping places near Cititel Mid Valley Hotel (Manila)

Need to do some shopping near Cititel Mid Valley Hotel? Manila offers a variety of shopping destinations. Here are some nearby shopping places:

  • SM Mall of Asia: One of the largest malls in the Philippines, with a wide range of shops and restaurants.
  • Greenbelt: A high-end shopping mall with designer brands and upscale dining.
  • Glorietta: A popular shopping mall with a mix of local and international brands.

Other Places to Stay Near Cititel Mid Valley Hotel

Looking for alternative accommodations near Cititel Mid Valley Hotel? Manila offers a wide range of hotels to suit different budgets and preferences. Here are some options:

Luxury/5-6 Star Hotels Nearby:

  • The Peninsula Manila
  • Shangri-La at the Fort, Manila
  • Raffles Makati

For 5-star:

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Four-Star Hotels Nearby:

  • Makati Diamond Residences
  • Holiday Inn & Suites Makati
  • Dusit Thani Manila

For 4-star:

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Three-Star Hotels Nearby:

  • The Picasso Boutique Serviced Residences
  • City Garden Grand Hotel
  • Red Planet Manila Makati

For 3-star:

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Hotel availability and booking

Ready to book your stay at Cititel Mid Valley Hotel? Finding hotel availability and making reservations is easy. Traveloka offers a seamless booking experience.

Book your room through Traveloka for the best deals and a hassle-free experience. Enjoy your stay!

All facilities in Cititel Mid Valley Hotel

Entertainment Facility Cititel Mid Valley Hotel
Entertainment Facility
Common Space Cititel Mid Valley Hotel
Common Space
Lobby Cititel Mid Valley Hotel
Lobby
Accommodation Services Cititel Mid Valley Hotel
Accommodation Services
Exterior Cititel Mid Valley Hotel
Exterior

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Car rental
  • Valet parking (surcharge)

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Mid Valley Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that guest are required to present MITI letter or the essential service letter from company for working purpose upon check in.
Baby cot not available for Superior category room types.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Mid Valley Hotel
646
Number of floors in Cititel Mid Valley Hotel
28
Another facilities in Cititel Mid Valley Hotel
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Cititel Mid Valley Hotel

What are available facilities at Cititel Mid Valley Hotel?
There are top facilites at Cititel Mid Valley Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Cititel Mid Valley Hotel?
Check-in time at Cititel Mid Valley Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Cititel Mid Valley Hotel provide breakfast?
Yes, Cititel Mid Valley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Cititel Mid Valley Hotel?
Cititel Mid Valley Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Cititel Mid Valley Hotel have?
Cititel Mid Valley Hotel has 28 floors.
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More Reviews from Other Guests in Cititel Mid Valley Hotel

8.6
Very Good
From 1,639 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Surroundings (47)
Accessibility (46)
Staff Friendliness (45)
Bedroom (44)
Ambiance (39)
Bathroom (38)
Distance to City Center (35)
Hotel Area (28)
Family Friendly (26)
Check-in/out Time (26)
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Most Recent
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Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
S***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.
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Devi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
I stay many times at this hotel.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Hotel location was good, connected to the mall. The room was clean and comfortable.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Convenient location with Mid Valley Shopping Mall below the hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Location very good. All is good.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good location, 3 times stay here.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
E***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is rather small but enough for 2 people and equipped with all useful amenities. One comment on the mirror location that is far from the dressing table and socket points, which makes it difficult for me to get ready with a dryer and iron curler that requires a mirror and socket together. Overall, the location is conveniently connected to Mid Valley shopping mall. No issue with ordering Grab, no need to wait too long.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Josia A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Can extend check-out time between 1 to 2 hours.
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Accommodation's Reply
20 Jul 2026
Dear Josia Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
A***e
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The air conditioning in the room assigned was not functioning well, as the air blown out was hot. We called reception at 8 PM+. It took about 20 minutes for the maintenance technician to come. He adjusted it and told us to wait for 10 minutes to see how it was. In fact, it was still the same. We called reception again at 10 PM and were informed that maintenance was on the way. So we waited, but they did not turn up. We called again and were only informed that there was no maintenance person at that time. Reception offered us to change rooms. The new room was much better. As a guest, I was thinking, don't the maintenance team need to upkeep each room to ensure all are functioning well? Are they doing their work well? This is just my opinion.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
yenni l.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Close to Midvalley so it's easy to shop and also close to the Eye Centre.
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Accommodation's Reply
20 Jul 2026
Dear Yenni Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Great location right in the mall. Check-in and check-out no hassle. Room nice and cozy with a comfortable bed. Limited amenities, though. Probably have to request. Breakfast place being renovated, so temporary in the ballroom with limited seatings. Could have provided more tables and chairs, instead of sitting on sofas, which was quite uncomfortable to have breakfast.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very good location and experience staying at Cititel.
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
G***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.
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Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
B***y
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Their edge is location inside the Mid Valley Mall. Other than that, it is a suitable business-class hotel without much to impress.
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Number of reviews per page
20
40

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Exterior 4 Cititel Mid Valley Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,639 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Surroundings (47)
Accessibility (46)
Staff Friendliness (45)
Bedroom (44)
Ambiance (39)
Bathroom (38)
Distance to City Center (35)
Hotel Area (28)
Family Friendly (26)
Check-in/out Time (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
S***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.
Translated by Google Icon
See original
Find this review helpful?
Devi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
I stay many times at this hotel.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.
Read More
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Hotel location was good, connected to the mall. The room was clean and comfortable.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Convenient location with Mid Valley Shopping Mall below the hotel.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Location very good. All is good.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good location, 3 times stay here.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
E***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is rather small but enough for 2 people and equipped with all useful amenities. One comment on the mirror location that is far from the dressing table and socket points, which makes it difficult for me to get ready with a dryer and iron curler that requires a mirror and socket together. Overall, the location is conveniently connected to Mid Valley shopping mall. No issue with ordering Grab, no need to wait too long.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Josia A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Can extend check-out time between 1 to 2 hours.
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Accommodation's Reply
20 Jul 2026
Dear Josia Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
A***e
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The air conditioning in the room assigned was not functioning well, as the air blown out was hot. We called reception at 8 PM+. It took about 20 minutes for the maintenance technician to come. He adjusted it and told us to wait for 10 minutes to see how it was. In fact, it was still the same. We called reception again at 10 PM and were informed that maintenance was on the way. So we waited, but they did not turn up. We called again and were only informed that there was no maintenance person at that time. Reception offered us to change rooms. The new room was much better. As a guest, I was thinking, don't the maintenance team need to upkeep each room to ensure all are functioning well? Are they doing their work well? This is just my opinion.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
yenni l.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Close to Midvalley so it's easy to shop and also close to the Eye Centre.
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Accommodation's Reply
20 Jul 2026
Dear Yenni Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Great location right in the mall. Check-in and check-out no hassle. Room nice and cozy with a comfortable bed. Limited amenities, though. Probably have to request. Breakfast place being renovated, so temporary in the ballroom with limited seatings. Could have provided more tables and chairs, instead of sitting on sofas, which was quite uncomfortable to have breakfast.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very good location and experience staying at Cititel.
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Accommodation's Reply
07 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
G***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.
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Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
B***y
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Their edge is location inside the Mid Valley Mall. Other than that, it is a suitable business-class hotel without much to impress.
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Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
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