Cititel Mid Valley Hotel

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8.6
/10
Very Good
1,639 reviews

What Guests Say About Their Stay

Staff Friendliness (85)
Surroundings (83)
Accessibility (79)
Bedroom (79)

Verified Traveler

9.7
/ 10
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.

G***a

10.0
/ 10
The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.
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Verified Traveler

10.0
/ 10
It’s a great hotel. Ideal location to KL and PJ. As it’s attached to a shopping mall, there are so many shops to dine in and do window shopping. Everyone is friendly and nothing is too much of trouble. We have stayed here at least 5 times. No mosquitoes and the hotel is well maintained.

Alan C.

10.0
/ 10
Great place to stay, friendly staff, easy to find hotel parking and lobby, plenty of restaurants and shops within walking distance.

z***i

9.4
/ 10
A short stay at a mall-connected hotel—endless food, fun activities. Perfect blend of convenience and leisure. Shops, dining, entertainment steps away. Ideal for families or solo explorers craving vibrant energy.
In the Area
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Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Cititel Mid Valley Staying at Cititel Mid Valley Hotel is a good choice when you are visiting Mid Valley City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cititel Mid Valley Hotel

Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200
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Lobby Cititel Mid Valley Hotel
Lobby 2 Cititel Mid Valley Hotel

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Cititel Mid Valley Hotel Rates per Night

Cititel Mid Valley Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Cititel Mid Valley Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Cititel Mid Valley Hotel Location & Address

Cititel Mid Valley Hotel is located at Mid Valley City, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia, 59200. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant shopping and dining options. The hotel is approximately 5 km from the city center.

How to go to Cititel Mid Valley Hotel from Airport

Need to figure out the best way to get to Cititel Mid Valley Hotel from Kuala Lumpur International Airport (KLIA)? Don't worry, we've got you covered! Here are a few options for your hotel transfer from airport to hotel, depending on your budget and time constraints.
  • Taxi/Ride Hailing

    (most direct): A taxi or ride-hailing service will take you directly to the hotel. This is the fastest option, taking around 45 minutes to an hour, depending on traffic.
  • KLIA Ekspres Train + Taxi/Ride Hailing

    (faster than bus): Take the KLIA Ekspres train to KL Sentral Station (about 30 minutes). From KL Sentral, you can grab a taxi or ride-hailing service to the hotel (about 15-20 minutes).
  • Airport Bus + Taxi/Ride Hailing

    (most affordable): Several bus companies operate from KLIA to KL Sentral. The bus journey takes around 1 hour. From KL Sentral, take a taxi or ride-hailing service to the hotel.

Tips:

For the most convenient route, consider taking the KLIA Ekspres train to KL Sentral and then using a ride-hailing service to reach the hotel. This balances cost and travel time effectively.

Cititel Mid Valley Hotel Reviews & Summary

Looking for all about hotel Cititel Mid Valley before you book? You're in the right place. Hotel reviews can be super helpful when deciding where to stay, and we've gathered some insights to give you a good overview. Guests consistently praise the hotel's excellent location, particularly its proximity to the Mid Valley Megamall. Many appreciate the comfortable rooms and the friendly, helpful staff. A standout feature is the direct access to the shopping mall, making it incredibly convenient for shopping and dining. Here's a snippet from a recent review: "The location is unbeatable! Being connected to Mid Valley Megamall was a huge plus. The room was clean and comfortable, and the staff were always ready to assist. Highly recommended!"

Cititel Mid Valley Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Cititel Mid Valley Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:
  • Superior Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Offers city views and is available in smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Room, with added amenities. Some Deluxe Rooms feature bathtubs.
  • Family Room:

    Designed for families, these rooms offer more space and may include multiple beds.
  • Executive Suite:

    A luxurious option with a separate living area, offering enhanced comfort and privacy.
The hotel is generally not pet-friendly, so it's best to check with the hotel directly for any specific requirements or exceptions.

Hotel Facilities in Cititel Mid Valley Hotel

Cititel Mid Valley Hotel boasts a range of hotel amenities designed to make your stay as comfortable and convenient as possible. From leisure facilities to essential services, here's a look at what's on offer:
  • Swimming Pool:

    Take a dip in the outdoor swimming pool, perfect for a refreshing break. Open from 7am to 7pm.
  • Fitness Centre:

    Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
  • Business Centre:

    Stay connected and productive with the hotel's business centre, offering printing and other services.
  • Concierge Service:

    The concierge is available to assist with travel arrangements, restaurant bookings, and local information.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
These hotel facilities ensure a pleasant and hassle-free experience for all guests.

Hotel Buffet or Restaurant/Cafe in Cititel Mid Valley Hotel

Looking for a delicious meal without leaving the hotel? Cititel Mid Valley Hotel offers several dining options to satisfy your cravings. Here's a look at the hotel restaurant and cafe:
  • Cititel Cafe:

    This all-day dining restaurant offers a diverse menu of local and international cuisine. Enjoy a hearty buffet breakfast or à la carte options for lunch and dinner. Buffet breakfast is priced at approximately SGD 25 per person. Opening hours: 6:30am - 10:30pm.
  • Room Service:

    Enjoy a meal in the comfort of your own room with the hotel's room service menu. Available 24 hours.
Cititel Cafe is known for its Nasi Lemak, a signature dish that's a must-try!

Cititel Mid Valley Hotel Airport pickups and How to Book

Planning your hotel to airport transfer can be a breeze with Cititel Mid Valley Hotel. While the hotel may not directly offer hotels with airport shuttle, they can assist in arranging airport pickups through trusted third-party services. To book, simply contact the hotel's concierge service at least 24 hours in advance of your arrival or departure. They will help you arrange a reliable and comfortable transfer to or from Kuala Lumpur International Airport (KLIA). Be sure to provide your flight details and estimated arrival/departure time.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with the convenient public transportation options near Cititel Mid Valley Hotel. Here are some nearby MRT station and bus stops:
  • Mid Valley KTM Station:

    Located within walking distance of the hotel (approximately 5 minutes), this station provides access to the KTM Komuter train line.
  • Abdullah Hukum LRT Station:

    Connected to Mid Valley Megamall via a pedestrian bridge, this station offers access to the Kelana Jaya LRT line.
  • Bus Stops along Jalan Syed Putra:

    Several bus stops are located along Jalan Syed Putra, providing access to various parts of the city.
To use the public transport system, you can purchase a Touch 'n Go card, which can be used on trains and buses. These cards are available at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kuala Lumpur offers a wealth of nearby places to go that are perfect for kids and adults alike. Here are a few nearby sightseeing places to consider:
  • Petronas Twin Towers:

    A must-see landmark in Kuala Lumpur, offering stunning views from the Skybridge and observation deck. Distance from hotel: Approximately 7 km. Entry price: Approximately SGD 25 per adult.
  • KLCC Park:

    Located at the base of the Petronas Twin Towers, this park features a playground, wading pool, and walking paths. Distance from hotel: Approximately 7 km. Free entry.
  • Aquaria KLCC:

    Discover a fascinating underwater world at this aquarium, home to a diverse range of marine life. Distance from hotel: Approximately 7 km. Entry price: Approximately SGD 30 per adult.
  • Sunway Lagoon Theme Park:

    A popular theme park with water rides, amusement park attractions, and wildlife encounters. Distance from hotel: Approximately 15 km. Entry price: Approximately SGD 45 per adult.
  • ইসলামিক ARTS MUSEUM MALAYSIA:

    The Islamic Arts Museum Malaysia is located in the heart of Kuala Lumpur and houses a superb collection of Islamic decorative arts from around the world. Distance from hotel: Approximately 6 km. Entry price: Approximately SGD 8 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Cititel Mid Valley Hotel (Kuala Lumpur)

Craving some delicious nearby dining options? Kuala Lumpur is a food lover's paradise, with a wide array of local food and international cuisine to choose from. Here are a few spots to check out near Cititel Mid Valley Hotel:

Cafes/Restaurants:

  • The Coffee Bean & Tea Leaf:

    A popular coffee chain offering a variety of coffee drinks, teas, and pastries.
  • Starbucks:

    Another well-known coffee chain serving coffee, tea, and light snacks.
  • Madam Kwan's:

    A local restaurant chain serving authentic Malaysian cuisine.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf, served with fried chicken, sambal, and other accompaniments.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Laksa:

    A spicy noodle soup with a coconut milk-based broth.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.
  • Kaya Toast:

    Toasted bread with kaya (coconut jam) and butter.

Shopping places near Cititel Mid Valley Hotel (Kuala Lumpur)

Need some retail therapy? Cititel Mid Valley Hotel is conveniently located near several shops near me, making it easy to indulge in some nearby shopping. Here are a few malls near hotel to check out:
  • Mid Valley Megamall:

    Connected to the hotel, this massive mall features a wide variety of shops, restaurants, and entertainment options.
  • The Gardens Mall:

    Located adjacent to Mid Valley Megamall, this upscale mall offers a more curated selection of luxury brands and designer boutiques.
  • Pavilion Kuala Lumpur:

    A premier shopping destination in the heart of Kuala Lumpur, featuring a mix of international and local brands.

Other Places to Stay Near Cititel Mid Valley Hotel

Looking for alternative accommodations? Kuala Lumpur offers a wide range of hotels to suit different budgets and preferences. Here are a few options to consider:

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    An iconic luxury hotel offering impeccable service and opulent accommodations.
  • Mandarin Oriental, Kuala Lumpur:

    A sophisticated hotel with stunning views of the Petronas Twin Towers.
  • Grand Hyatt Kuala Lumpur:

    A stylish hotel with a rooftop pool and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    A modern hotel with spacious rooms and a convenient location.
  • Novotel Kuala Lumpur City Centre:

    A comfortable hotel with a rooftop pool and a range of amenities.
  • The Royale Chulan Kuala Lumpur:

    A stylish hotel with a traditional Malaysian design.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • ibis Kuala Lumpur City Centre:

    A budget-friendly hotel with a central location.
  • Hotel Sentral Kuala Lumpur:

    A simple and affordable hotel near KL Sentral Station.
  • Cosmo Hotel Kuala Lumpur:

    A modern hotel with comfortable rooms and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to book your stay at Cititel Mid Valley Hotel? With its prime location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Kuala Lumpur. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals – book your room booking through Traveloka for a seamless and hassle-free experience. Plus, you can find even more options to book cheap hotels in Malaysia or discover cheap hotels nearby.

All facilities in Cititel Mid Valley Hotel

Entertainment Facility Cititel Mid Valley Hotel
Entertainment Facility
Common Space Cititel Mid Valley Hotel
Common Space
Lobby Cititel Mid Valley Hotel
Lobby
Accommodation Services Cititel Mid Valley Hotel
Accommodation Services
Exterior Cititel Mid Valley Hotel
Exterior

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Dining area

General

  • AC
  • Ballroom
  • Heater
  • Non-smoking room

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Car rental
  • Valet parking (surcharge)

Things to Do

  • Massage

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Mid Valley Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please be informed that guest are required to present MITI letter or the essential service letter from company for working purpose upon check in.
Baby cot not available for Superior category room types.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Mid Valley Hotel
646
Number of floors in Cititel Mid Valley Hotel
28
Another facilities in Cititel Mid Valley Hotel
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Cititel Mid Valley Hotel

What are available facilities at Cititel Mid Valley Hotel?
There are top facilites at Cititel Mid Valley Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Mid Valley Hotel?
The standard check-in time at Cititel Mid Valley Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Mid Valley Hotel provide breakfast?
Yes, Cititel Mid Valley Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Mid Valley Hotel
Cititel Mid Valley Hotel has a 3.0-star rating.
How many floors does Cititel Mid Valley Hotel have?
Cititel Mid Valley Hotel has 28.
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More Reviews from Other Guests in Cititel Mid Valley Hotel

8.6
Very Good
From 1,639 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Surroundings (47)
Accessibility (46)
Staff Friendliness (45)
Bedroom (44)
Ambiance (39)
Bathroom (38)
Distance to City Center (35)
Hotel Area (28)
Family Friendly (26)
Check-in/out Time (26)
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Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
S***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.
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Devi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
I stay many times at this hotel.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.
Find this review helpful?
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Hotel location was good, connected to the mall. The room was clean and comfortable.
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Convenient location with Mid Valley Shopping Mall below the hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Location very good. All is good.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good location, 3 times stay here.
Find this review helpful?
Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
E***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is rather small but enough for 2 people and equipped with all useful amenities. One comment on the mirror location that is far from the dressing table and socket points, which makes it difficult for me to get ready with a dryer and iron curler that requires a mirror and socket together. Overall, the location is conveniently connected to Mid Valley shopping mall. No issue with ordering Grab, no need to wait too long.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Josia A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Can extend check-out time between 1 to 2 hours.
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Accommodation's Reply
20 Jul 2026
Dear Josia Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
A***e
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The air conditioning in the room assigned was not functioning well, as the air blown out was hot. We called reception at 8 PM+. It took about 20 minutes for the maintenance technician to come. He adjusted it and told us to wait for 10 minutes to see how it was. In fact, it was still the same. We called reception again at 10 PM and were informed that maintenance was on the way. So we waited, but they did not turn up. We called again and were only informed that there was no maintenance person at that time. Reception offered us to change rooms. The new room was much better. As a guest, I was thinking, don't the maintenance team need to upkeep each room to ensure all are functioning well? Are they doing their work well? This is just my opinion.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
yenni l.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Close to Midvalley so it's easy to shop and also close to the Eye Centre.
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Accommodation's Reply
20 Jul 2026
Dear Yenni Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Great location right in the mall. Check-in and check-out no hassle. Room nice and cozy with a comfortable bed. Limited amenities, though. Probably have to request. Breakfast place being renovated, so temporary in the ballroom with limited seatings. Could have provided more tables and chairs, instead of sitting on sofas, which was quite uncomfortable to have breakfast.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very good location and experience staying at Cititel.
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
G***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.
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Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
B***y
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Their edge is location inside the Mid Valley Mall. Other than that, it is a suitable business-class hotel without much to impress.
Find this review helpful?
Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Number of reviews per page
20
40

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Exterior 4 Cititel Mid Valley Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,639 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Cititel Mid Valley Hotel
All
Surroundings (47)
Accessibility (46)
Staff Friendliness (45)
Bedroom (44)
Ambiance (39)
Bathroom (38)
Distance to City Center (35)
Hotel Area (28)
Family Friendly (26)
Check-in/out Time (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cititel Mid Valley Hotel

Number of reviews per page
20
40
Customer reviews
S***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The shower water is powerful and warm. The breakfast menu has been upgraded, is quite comprehensive, and tastes quite good.
Translated by Google Icon
See original
Find this review helpful?
Devi F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
I stay many times at this hotel.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Recently stayed at Cititel Mid Valley and had a pleasant experience overall. The hotel's biggest advantage is its excellent location, with direct access to Mid Valley Megamall and also close to The Gardens Mall, as shopping and dining is very convenient. Making it a great choice for travelers.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
if I go to KL again I will stay here, access to everywhere is easy and directly connected to the mall
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
This was not my first stay at Cititel Mid Valley Kuala Lumpur, and I keep coming back because of its convenient location. It's a great choice for business trips, with a proper work desk and good lighting in the room. I also appreciate the eco-friendly reusable water bottle and refill station. The only area for improvement is the availability of hot drinking water. Overall, it's a comfortable and reliable hotel that I would stay at again.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Hotel location was good, connected to the mall. The room was clean and comfortable.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Excellent location at Mid Valley Megamall. Staff very friendly; excellent service.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Convenient location with Mid Valley Shopping Mall below the hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
d***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The location is very good, attached to Mega Mall Mid Valley. So easy to find food, near the hospital.
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Accommodation's Reply
29 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Location very good. All is good.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good location, 3 times stay here.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
E***N
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Booked a deluxe room and requested for an extra bed. The room is really spacious for 3 people, and I love how this hotel provides a water refill area too. The location is perfect, connected to Mid Valley Mall. Wi-Fi is great, the bathroom and bedroom are clean. With the price given, I couldn’t find a better place than this hotel.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
C***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is rather small but enough for 2 people and equipped with all useful amenities. One comment on the mirror location that is far from the dressing table and socket points, which makes it difficult for me to get ready with a dryer and iron curler that requires a mirror and socket together. Overall, the location is conveniently connected to Mid Valley shopping mall. No issue with ordering Grab, no need to wait too long.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Josia A.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Can extend check-out time between 1 to 2 hours.
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Accommodation's Reply
20 Jul 2026
Dear Josia Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
A***e
icon-origin-TRAVELOKA
6.4
/10
Reviewed 5 week(s) ago
The air conditioning in the room assigned was not functioning well, as the air blown out was hot. We called reception at 8 PM+. It took about 20 minutes for the maintenance technician to come. He adjusted it and told us to wait for 10 minutes to see how it was. In fact, it was still the same. We called reception again at 10 PM and were informed that maintenance was on the way. So we waited, but they did not turn up. We called again and were only informed that there was no maintenance person at that time. Reception offered us to change rooms. The new room was much better. As a guest, I was thinking, don't the maintenance team need to upkeep each room to ensure all are functioning well? Are they doing their work well? This is just my opinion.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
yenni l.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Close to Midvalley so it's easy to shop and also close to the Eye Centre.
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Accommodation's Reply
20 Jul 2026
Dear Yenni Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Great location right in the mall. Check-in and check-out no hassle. Room nice and cozy with a comfortable bed. Limited amenities, though. Probably have to request. Breakfast place being renovated, so temporary in the ballroom with limited seatings. Could have provided more tables and chairs, instead of sitting on sofas, which was quite uncomfortable to have breakfast.
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Accommodation's Reply
20 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very good location and experience staying at Cititel.
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Accommodation's Reply
07 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
G***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is strategically located, with easy access to malls and everywhere else. It's very comfortable, with a currency exchange nearby, souvenir shopping nearby, and budget-friendly. Recommended for a staycation in Kuala Lumpur.
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Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
B***y
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Their edge is location inside the Mid Valley Mall. Other than that, it is a suitable business-class hotel without much to impress.
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Accommodation's Reply
01 Jul 2026
Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Management
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