Thank God, the place was comfortable, and we got a free upgrade to a studio. The downside was the late check-in, probably because it was a weekend and it was very busy. The pillows weren't very comfortable, so they could probably be replaced with more comfortable ones.

The location is very strategic, very easy to reach from the airport. Because it is right in front of the inner city toll road. If you want to go anywhere, it is also easy, there is a Transjakarta bus stop right in front of the hotel. I thought because this is an old hotel, the facilities and furniture would also be old. It turns out not, quite amazed by the maintenance of this hotel, very well maintained. The toilet and bathtub looked very clean and well maintained, even looked like new. The mattress was okay, there was no musty smell. The only drawback was the TV screen was blurry. The facility that was tried was the gym. The equipment in the gym is also quite well maintained, functioning well. The breakfast is the best. There are many choices and delicious food. For the price, it is quite cheap compared to other newer hotels.

Some of the reception staff were a bit unfriendly. The AC was cool, the food was varied, and it's a shame the espresso machine is gone. Overall, I still recommend the Peninsula 👍🏻

Was cool and location also good

It's an old hotel, but it's still okay, and the service is also good. Thanks.

Impressive and attractive, friendly staff.

Hooray, happy with the upgrade

I will come back if I stay again.

Got a free upgrade, thank you. The service was great, and the food was varied.

Comfortable, clean, friendly, and kind staff. Overall, it's great.

I registered for check-in at 2 o'clock, they told me the room was ready and they would wait another 30 minutes for it to be cleaned. At 3:30 I went to the front desk again but was told to queue. It's okay, when I got to the front desk the front desk employee said I had registered yet. Well, if I hadn't, how could there be proof of deposit? Hilarious, right? Finally, I was told to wait another 15 minutes. Okay, I was still patient here. At 3 o'clock I went back again but there was no friendliness from the hotel's front desk, instead I was told to queue again. They even told me the room wasn't ready. Well, when they said it was ready, they gave it to someone who had just registered or paid on the spot. This service is ridiculous. In the end, I got angry and was given a makeshift room by the front desk because it was already 4:30, so I accepted it rather than not getting a room. Overall, I was disappointed with the service, even though this is a 4-star hotel.

I have been staying here since 2005 and until now it is still as comfortable and the service is friendly.

Recommended hotel. I always book this one.

Vintage hotel with good maintenance. Clean. Good service. Good breakfast.

The hotel is highly recommended

Check-in took a long time, trash was taken away. The swimming pool was not provided with an ashtray. Only 1 towel was provided, so if 2 people wanted to swim they had to bring towels from the room. The restaurant staff was unfriendly when my nephew had breakfast and wanted to bring food to the room, he was reprimanded in public, saying it was SOP, even though other guests also brought bags but were not reprimanded by the supervisor. Even though we booked 2 rooms for 3 days 2 nights (1 Executive Suite + 1 Twin Deluxe) on the top floor. Very disappointed.. even though we are not kings..? My advice in the field of hospitality services, it is highly discouraged/avoid confrontation with guests because that policy is always there.

friendly, informative hotel staff

This is my favorite hotel. I often stay here for staycations. The downside is that during weddings, the parking lot is full, and you have to climb up and down stairs. But the staff, the hotel, and everything else are great and comfortable.

Very strategic location, comfortable and clean. The staff were kind and friendly, and the food was delicious.

Still the most favorite hotel in Jakarta