Pakons Prime Hotel

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Overall Ratings & Reviews Pakons Prime Hotel

Traveloka (2,639)
Other sources (15)
8.5
Very Good
From 2,639 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Pakons Prime Hotel
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Staff Friendliness (103)
Accessibility (100)
Bedroom (98)
Ambiance (95)
Distance to City Center (94)
Surroundings (83)
Bathroom (83)
Hotel Area (83)
Room Space (82)
Check-in/out Time (70)
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Traveler Reviews Pakons Prime Hotel

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40
Customer reviews
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Comfortable of course, and very suitable for families on vacation.
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E***h
icon-Staycation
Staycation
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9.4
/10
Reviewed 4 day(s) ago
Overall, it's good, with the only downside being that the motorcycle parking isn't very secure. But everything else is good, including the service and the friendliness.
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Tatu K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is friendly and comfortable for children, close to famous culinary spots in Tangerang city.
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S***r
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The shower water is black and cloudy....have to wait a long time until it gets a little cleaner.
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G***h
icon-Staycation
Staycation
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9.1
/10
Reviewed 7 day(s) ago
Accessible, close to food places.
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N***r
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the rooms are comfortable. It's always a top choice for a staycation in Tangerang City.
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Esty F.
icon-Leisure
Leisure
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8.5
/10
Reviewed 3 week(s) ago
Strategic location. Friendly staff. Clean rooms and bathrooms. Close to food courts.
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Sainudheen K.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Good hotel, good location, recommendable.
1 people find it helpful
Sainudheen K.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Good location near airport. Staff also very good.
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Sainudheen K.
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Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Good hotel, good location. Staff very good, food also good. Recommendable.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly, the rooms are clean and comfortable.
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Susi y. m.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly. Good service.
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1 people find it helpful
Accommodation's Reply
11 Aug 2026
Dear Ms. Susie Y.M., Thank you so much for giving us a perfect rating and for taking the time to share your experience staying at Parkon's Prime Hotel. We are delighted to hear that you were pleased with the friendliness of our staff and the service we provided. Your compliments motivate our entire team to continue striving for friendly, responsive, and excellent service to all our guests. We look forward to welcoming you back on your next stay for an even better experience. Sincerely, Danny, Front Office Manager
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N***r
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
It's very close to the city center, especially since I'm going to the airport, so I just have to take the shuttle.
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3 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. N*r, Thank you for your excellent rating and for taking the time to share your experience. We are delighted to learn that Pakons Prime Hotel is located near the city center and offers airport shuttle service, making your travel experience very convenient. Thank you for your trust. We hope to welcome you back on your next stay for another memorable experience. Sincerely, Danny, Front Office Manager
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Nita J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and the service is excellent.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Ms. Nita J., Thank you for choosing Pakons Prime Hotel and for taking the time to write a review of your stay. We are delighted to know that the friendliness of our staff and our excellent service left a positive impression on you during your stay. Such positive reviews encourage our entire team to continue striving to provide the best service. We hope to welcome you back to Pakons Prime Hotel again in the future. Sincerely, Danny, Front Office Manager
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h***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The service is very good, friendly and clean.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. h*i, Thank you for your excellent rating and for taking the time to share your experience at Pakons Prime Hotel. We are delighted to know that the excellent service, friendly staff, and cleanliness of the hotel made your stay enjoyable. We will share your compliments with the entire team to inspire us to continue providing the best service. We hope to welcome you back again on your next stay and provide you with a similarly memorable experience. Sincerely, Danny, Front Office Manager
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C***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly and the security is also fast.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. C*s, Thank you for giving us a perfect rating and for taking the time to share your experience at Pakons Prime Hotel. We are delighted to know that the friendliness of all the staff and the quick response from the security team made a positive impression during your business trip. We will pass on your compliments to the entire team, especially the security team, as an encouragement for us to continue striving to provide the best service to all our guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Danny, Front Office Manager
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C***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is friendly and very quick, it's really comfortable.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. C*s, Thank you for your excellent rating and for taking the time to share your experience at Pakons Prime Hotel. We are delighted to know that the friendliness and prompt service of our staff made your stay comfortable during your business trip. Your positive review is an encouragement to our entire team to continue providing quality service and meeting your needs. We hope to welcome you back again on your next stay for a similarly memorable experience. Sincerely, Danny, Front Office Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The hotel is good but far from the airport, it takes 30 minutes.
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Accommodation's Reply
06 Aug 2026
Dear Mr. G*t, Thank you for taking the time to write a review and give a very positive rating to your stay at Pakons Prime Hotel. We are delighted to hear that you were satisfied with our hotel. Thank you also for your feedback regarding the distance to the airport. Our hotel is approximately 30 minutes from Soekarno-Hatta Airport, depending on traffic conditions. To help make your stay more convenient, we offer a scheduled shuttle service. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Danny, Front Office Manager
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C***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff and everyone are very friendly and responsive.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. C*s, Thank you for your excellent rating and for taking the time to share your experience at Pakons Prime Hotel. We are delighted to know that the friendliness and attentive service of our staff provided a memorable experience during your business trip. We will share your compliments with the entire team to inspire us to continue providing the best service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly pleasant experience. Sincerely, Danny, Front Office Manager
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 7 week(s) ago
The cleaning service wasn't very thorough in tidying and cleaning the room. There were still someone else's used sandals under the bed.
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Accommodation's Reply
06 Aug 2026
Dear Mr./Ms. J*e, Thank you for taking the time to review and rate your stay at Pakons Prime Hotel. We apologize for any inconvenience you experienced regarding the cleanliness and layout of your room. The discovery of slippers under the bed does not reflect our established standards of cleanliness. We have forwarded your feedback to our housekeeping team to assess and improve our room inspection procedures and enhance our oversight to prevent such incidents from happening again. We appreciate your valuable feedback and look forward to welcoming you back and providing you with an even better stay in the future. Sincerely, Danny, Front Office Manager
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Number of reviews per page
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40