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Pakons Prime Hotel

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Overall Ratings & Reviews Pakons Prime Hotel

Traveloka (2,390)

Other sources (13)

8.4

Very Good

From 2,390 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Pakons Prime Hotel

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Accessibility (74)

Staff Friendliness (74)

Ambiance (68)

Distance to City Center (64)

Bedroom (63)

Surroundings (62)

Hotel Area (59)

Bathroom (57)

Room Space (54)

Check-in/out Time (48)

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Traveler Reviews Pakons Prime Hotel

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Customer reviews

s***a

10.0

/10

Reviewed 3 day(s) ago

Really like the service, next time I will come here again, the room smells clean 🥹💓

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1 people find it helpful

Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Pakons Prime Hotel extends its deepest respects and gratitude for taking the time to write a review. We are delighted by your feedback and it motivates us to further improve our services and cleanliness for all our guests at Pakons Prime Hotel. We hope to welcome you back again. Sincerely, The Management Team, Pakons Prime Hotel

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N***a

Staycation

9.7

/10

Reviewed 4 day(s) ago

It's pretty good and affordable. The staff is helpful, but the check-in line is quite long.

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Pakons Prime Hotel would like to inform you of our feedback regarding your stay. Thank you for your comments. We have forwarded your feedback to the relevant department and will take steps to ensure that this does not happen again in the future. We look forward to welcoming you again on your next visit. Thank you, The Management, Pakons Prime Hotel

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H***a

Business

9.7

/10

Reviewed 6 day(s) ago

The price is affordable, the room is clean and well-equipped, with a hairdryer and straightener provided. The bathroom is also quite large. The air conditioning feels a bit cold, and the breakfast menu is varied but perhaps a bit lacking in flavor.

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, This is a message from Paçons Prime Hotel. Thank you for your feedback regarding your stay at our hotel. We have forwarded your suggestions to the relevant department and will take steps to prevent such incidents from happening again in the future. We look forward to welcoming you again in the future. Thank you. The Management, Paçons Prime Hotel

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H***a

Business

9.7

/10

Reviewed 6 day(s) ago

Hi, I enjoyed my stay here. The bedroom was clean, the amenities were complete, and a hairdryer and straightener were provided. However, I found the air conditioning to be a bit too cold. The breakfast was varied, though perhaps the chicken or fish were a bit too sweet. The bakery wasn't particularly appetizing either. The breakfast menu, however, was very varied. The staff were very friendly.

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Accommodation's Reply

27 Apr 2026

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Nazira A.

9.7

/10

Reviewed 1 week(s) ago

Comfortable room for a long trip, beautiful rooftop, excellent service. Thank you very much.

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Accommodation's Reply

27 Apr 2026

Dear Ms. Nasira, Thank you for choosing Pagons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied and comfortable with our services and the views. We also thank you for your review and rating of Pagons Prime Hotel. We appreciate your patronage and hope to welcome you back again in the future. Sincerely, The Management Team, Pagons Prime Hotel

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w***i

Transit

8.8

/10

Reviewed 1 week(s) ago

The HK team is very responsive and all the staff are friendly.

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for choosing Pakons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied and comfortable with our services and hotel. We also appreciate your review and rating of Pakons Prime Hotel. Thank you and we hope to welcome you again in the future. Sincerely, The Management Team, Pakons Prime Hotel

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a***i

Business

10.0

/10

Reviewed 2 week(s) ago

The hotel is strategic, the service is good & the staff are friendly

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Accommodation's Reply

27 Apr 2026

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N***a

Staycation

5.4

/10

Reviewed 2 week(s) ago

Got a superior room last in a smoking room, the room walls were dirty, the bathroom door was broken, the floor was dirty like there was dirty water marks, at night on the rooftop there is a bar which is uncomfortable because the ding ding sound can be heard clearly in the room making it difficult to sleep, wanted to swim at night but couldn't because the swimming pool is in the bar area, the bathroom didn't have a mat, I called the staff several times but no one answered, there were no chairs, the lights were also too dark

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1 people find it helpful

Accommodation's Reply

27 Apr 2026

Dear Valued Guest, We are pleased to inform you that we apologize for any inconvenience you experienced during your stay. We have forwarded your feedback to the relevant department and will take measures to prevent such incidents from happening again in the future. We look forward to welcoming you again in the future. Thank you, The Management, Pakons Prime Hotel.

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Andi

10.0

/10

Reviewed 3 week(s) ago

Very friendly, nice place.

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Accommodation's Reply

27 Apr 2026

Dear Mr. Andy, Thank you for choosing Pakons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied and comfortable with our hotel's services. We also thank you for your review and rating of Pakons Prime Hotel. We appreciate your feedback and hope to welcome you back to Pakons Prime Hotel again. Sincerely, The Management Team, Pakons Prime Hotel

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S***h

Business

9.7

/10

Reviewed 3 week(s) ago

Highly recommended for accommodation, clean, comfortable, everyone is friendly.

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for choosing Pakons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied with the cleanliness and comfort of our hotel, and we appreciate your review and rating. We look forward to welcoming you again in the future. Sincerely, The Management Team, Pakons Prime Hotel

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G***n

Staycation

5.0

/10

Reviewed 3 week(s) ago

The bathtub water was dirty, the hotel looked like it wasn't well maintained, when we arrived the room was still dirty, the food wasn't refilled even though we arrived early at 7am. When we entered the lobby, the air was already stuffy, especially in the room which was really dirty when we arrived, as if it wasn't ready to be occupied.

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2 people find it helpful

Accommodation's Reply

27 Apr 2026

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V***n

Staycation

9.1

/10

Reviewed 3 week(s) ago

Overall, the service was good, but there are a few things that need attention, such as the comfort of the surrounding area. When I checked in at 1 a.m., I heard loud music coming from somewhere, which made me uncomfortable. Otherwise, the service was good.

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Accommodation's Reply

27 Apr 2026

Dear Guest, thank you for choosing Hotel Paccompleme for your stay during your Tangerang trip. We are delighted to know that you were satisfied with our service and appreciate your valuable review and feedback. We look forward to your next visit to Hotel Paccompleme. Thank you. Sincerely, Hotel Paccompleme Management Team

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W***i

10.0

/10

Reviewed 3 week(s) ago

Joss, great, it's close to the city center.

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for choosing Pakons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied and comfortable at our hotel, and we appreciate your review and rating. We look forward to welcoming you again in the future. Sincerely, The Management Team, Pakons Prime Hotel

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S***a

9.7

/10

Reviewed 3 week(s) ago

It is very comfortable and soundproof so it is not noisy even though it is on the side of the road and it is very clean, it is just a shame that the completeness of the soap needs to be paid attention to so that it is always filled.

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1 people find it helpful

Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for choosing Pakons Prime Hotel as your accommodation during your visit to Tangerang. We are delighted that you were satisfied and comfortable at our hotel, and we appreciate your feedback and suggestions so that we can further improve our services in the future. We hope to welcome you back to Pakons Prime Hotel again. Sincerely, The Management Team, Pakons Prime Hotel

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S***i

9.1

/10

Reviewed 3 week(s) ago

Good and fast service, okay facilities

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for choosing Pakons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied and comfortable at our hotel, and we appreciate your review and rating. We look forward to welcoming you again in the future. Sincerely, The Management Team, Pakons Prime Hotel

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Nadyana C.

8.2

/10

Reviewed 4 week(s) ago

Please pay attention to cleanliness again

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you for choosing Pakons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied and comfortable at our hotel. We also appreciate your feedback and suggestions regarding Pakons Prime Hotel, which will help us prioritize cleanliness even further in the future. We look forward to welcoming you again in the future. Sincerely, The Management Team, Pakons Prime Hotel

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Randius a.

Transit

9.4

/10

Reviewed 4 week(s) ago

Very satisfying, fast and friendly service, the room is clean and tidy 👍 I hope the quality is maintained.

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Accommodation's Reply

27 Apr 2026

Dear Mr. Randius, Thank you for choosing Pacons Prime Hotel as your accommodation during your stay in Tangerang. We are delighted to hear that you were satisfied with the cleanliness and service of our hotel, and we thank you for your review and rating of Pacons Prime Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Pacons Prime Hotel

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Mia T.

Staycation

8.4

/10

Reviewed 4 week(s) ago

Try a superior room, please pay attention to the cleanliness and the AC is not cold enough.

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1 people find it helpful

Accommodation's Reply

27 Apr 2026

Dear Ms. Mia, Sincerely, Pakons Prime Hotel. Thank you for your review regarding your stay at our hotel. We have forwarded your feedback to the relevant department and will take steps to ensure this does not happen again in the future. We hope to welcome you back to our hotel again in the future. Thank you. The Management, Pakons Prime Hotel

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D***h

9.7

/10

Reviewed 4 week(s) ago

The room was spacious and clean. The staff was friendly and fast response. If you had trouble with the room or anything else as you stay at the hotel, do not hesitate to call the staff, they will help you in advance. I really have a good experience staying at Pakons for 4 days. Will be back here again next time... Thank you for this good experience

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Accommodation's Reply

27 Apr 2026

Dear Valued Guest, Thank you so much for your kind words and for choosing to stay at Pakons Prime Hotel. We are delighted to hear that you enjoyed our spacious and clean room, as well as the friendly and responsive service from our team. Your appreciation truly means a lot to us, and it motivates us to keep delivering the best experience for our guests. We’re especially glad that our staff could assist you promptly during your stay. It was a pleasure having you with us for 4 days, and we’re thrilled to know that you plan to return. We look forward to welcoming you back again for another wonderful stay. Warm regards, Pakons Prime Hotel Management

Melinda C.

9.4

/10

Reviewed 4 week(s) ago

Very strategic location, close to Tangcity, clean pool, highly recommended.

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Accommodation's Reply

27 Apr 2026

Dear Melinda, Thank you for your wonderful review. We are delighted to hear that you enjoyed our excellent location near Tangcity and the cleanliness of our swimming pool. Your feedback means a lot to us and encourages our team to continue striving to provide the best service. We hope to welcome you back to Pakons Prime Hotel in the future. Sincerely, The Management Team, Pakons Prime Hotel

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