How many rooms are available at Pakons Prime Hotel?

Pakons Prime Hotel has 113 rooms in total.

Does Pakons Prime Hotel provide parking?

Yes, Pakons Prime Hotel provides parking. Please confirm details directly with the hotel.

Does Pakons Prime Hotel have a swimming pool?

Yes, a swimming pool is available at Pakons Prime Hotel.

Does Pakons Prime Hotel provide early check-in?

Yes, early check-in is available at Pakons Prime Hotel, subject to availability. Please contact the hotel directly to arrange this.

Does Pakons Prime Hotel provide late check-out?

Yes, late check-out is available at Pakons Prime Hotel, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Pakons Prime Hotel?

Pakons Prime Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Pakons Prime Hotel

Name: Pakons Prime Hotel
Address: Jalan Daan Mogot No.62. Tangerang Kota. Banten , Tangerang City Center, Tangerang, Banten, Indonesia, 15111, Jalan Daan Mogot No.62. Tangerang Kota. Banten, Banten, 15111, Indonesia
Rating: 8.3

Hotels

8.3

/10

Very Good

2,494 reviews

What Guests Say About Their Stay

Accessibility (133)

Staff Friendliness (129)

Distance To City Center (124)

Ambiance (118)

Randius a.

9.4

/ 10

Very satisfying, fast and friendly service, the room is clean and tidy 👍 I hope the quality is maintained.

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D***h

9.7

/ 10

The room was spacious and clean. The staff was friendly and fast response. If you had trouble with the room or anything else as you stay at the hotel, do not hesitate to call the staff, they will help you in advance. I really have a good experience staying at Pakons for 4 days. Will be back here again next time... Thank you for this good experience

Teja I.

8.5

/ 10

The hotel staff is friendly and very helpful at check in and check out.

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ARIF M.

10.0

/ 10

The room size is spacious and very clean. The facilities are very good, the location is very strategic, access to anywhere is very close, including looking for food outside the hotel and the mini market is very close. The airport is very close, only 20 minutes. The staff is very friendly.

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ZETH A. L.

10.0

/ 10

The hotel staff is very nice and friendly, the rooms are clean and comfortable, the facilities are really good, and the location is very strategic.

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In the Area

See Map

Jalan Daan Mogot No.62. Tangerang Kota. Banten , Tangerang City Center, Tangerang, Banten, Indonesia, 15111

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Pakons Prime Hotel is a good choice when you are visiting Tangerang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Pakons Prime Hotel

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Pakons Prime Hotel

Jalan Daan Mogot No.62. Tangerang Kota. Banten , Tangerang City Center, Tangerang, Banten, Indonesia, 15111

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Discover More About Pakons Prime Hotel

Discover Your Perfect Stay at Pakons Prime Hotel in Banten, Indonesia

Welcome to Pakons Prime Hotel, your premier destination for an unforgettable experience in the vibrant region of Banten, Indonesia. Whether you're planning a business trip, a relaxing getaway, or an adventure exploring the local culture, Pakons Prime Hotel offers a sanctuary of comfort and convenience. Our commitment to exceptional service and thoughtfully designed amenities ensures that every guest enjoys a truly memorable stay. Room rates at Pakons Prime Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Pakons Prime Hotel Location

Pakons Prime Hotel is strategically situated in the heart of Tangerang, Banten. Located at Jalan Daan Mogot No.62. Tangerang Kota. Banten , Pusat Kota Tangerang, Tangerang, Banten, Indonesia, 15111, our hotel provides easy access to the city's bustling commercial districts and serene natural attractions. We are approximately 30 kilometers from the Soekarno-Hatta International Airport (CGK), making your arrival and departure seamless. The hotel is nestled in an area that balances urban accessibility with a tranquil atmosphere, offering a peaceful retreat after a day of exploration or business. You'll find yourself close to a variety of local eateries and shopping centers, allowing you to immerse yourself in the local lifestyle.

Pakons Prime Hotel Facilities & Services

Facilities for guests at Pakons Prime Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.

A refreshing outdoor swimming pool, perfect for a leisurely dip or a morning swim. Operating hours are from 7:00 AM to 7:00 PM.
A well-equipped fitness center to help you maintain your workout routine. Open daily from 6:00 AM to 9:00 PM.
A dedicated business center with printing and fax services, available from 8:00 AM to 5:00 PM on weekdays.
Complimentary high-speed Wi-Fi access throughout the hotel premises.
On-site parking is available for guests, free of charge.
Room service is available from 6:00 AM to 11:00 PM, offering a selection of delicious meals delivered directly to your room.
Concierge services to assist with tour bookings, transportation, and local recommendations.
A spa and wellness center offering a range of treatments to help you relax and rejuvenate. (Additional charges apply, please inquire for specific pricing and operating hours).

Pakons Prime Hotel Room Types

Discover a range of accommodations designed to suit every traveler's needs. The room types of Pakons Prime Hotel include options for solo travelers, couples, and families.

Deluxe Room:
Available with either a City View or Garden View. These rooms are non-smoking and do not feature a bathtub.
Executive Room:
Offering enhanced amenities and a choice of City View or Garden View. These rooms are non-smoking and may include a bathtub.
Suite Room:
Our spacious suites provide a luxurious experience with a City View. These rooms are non-smoking and come equipped with a bathtub.
Family Room:
Ideal for families, these rooms offer ample space and comfort, typically with a Garden View. These rooms are non-smoking and may include a bathtub.

Please note that Pakons Prime Hotel does not currently offer pet-friendly rooms.

Pakons Prime Hotel Dining & Restaurants

Savor a delightful culinary journey at Pakons Prime Hotel's dining establishments.

The Prime Restaurant:
Our main dining venue, offering a sumptuous breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price per person of PHP 450. Lunch and dinner are served à la carte from 11:00 AM to 10:00 PM, featuring a blend of international and local Indonesian cuisine.
The Sky Lounge:
Located on the rooftop, this bar offers breathtaking city views and a selection of refreshing cocktails and light snacks. Open from 4:00 PM to 12:00 AM. Enjoy drinks starting from PHP 200.

Pakons Prime Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of Pakons Prime Hotel and discover the best of Tangerang and its neighboring areas.

Ocean Park Water Adventure:
A popular water park offering fun for all ages with various slides and pools. (Approx. 15-minute drive)
Scientia Square Park:
An educational and recreational park with interactive exhibits and green spaces. (Approx. 10-minute drive)
Mall Alam Sutera:
A large shopping mall featuring a wide array of retail stores, dining options, and entertainment facilities. (Approx. 15-minute drive)
Museum Benteng Heritage:
Discover the rich history and cultural heritage of Tangerang at this well-preserved colonial-era building. (Approx. 20-minute drive)
Taman Potret:
A picturesque park known for its colorful installations and ideal for photography. (Approx. 10-minute drive)

If you are looking for other activities around Pakons Prime Hotel, check out the best deals on Traveloka: Recommended activities in Tangerang!

How to Get to Pakons Prime Hotel from the Airport

Getting to Pakons Prime Hotel from Soekarno-Hatta International Airport (CGK) is convenient and offers several options to suit your preferences and budget. The airport transfer service of Pakons Prime Hotel can be arranged for a hassle-free journey.

Hotel Private Airport Transfer:
For the utmost convenience, you can pre-book a private car directly through Pakons Prime Hotel. This service offers a seamless pick-up experience right outside the arrival hall. The estimated cost is around PHP 800 - PHP 1,200, depending on the vehicle type.
Metered Taxis:
Official airport taxis are readily available at the arrival terminals. Ensure the meter is used for a fair fare. The journey to Pakons Prime Hotel typically costs between PHP 300 - PHP 500, with travel time around 30-45 minutes depending on traffic.
Ride-hailing Services:
You can also use a ride-hailing service by booking through their respective apps. Designated pick-up points are available at the airport. Fares are comparable to metered taxis, usually ranging from PHP 300 - PHP 500.
Airport Premium Buses:
While less direct, some airport bus services might connect to major hubs in Tangerang, from where you can take a short taxi or ride-hailing trip to the hotel. This is a more budget-friendly option, with bus fares typically under PHP 100.

For more information on transportation options, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at Pakons Prime Hotel

Choosing Pakons Prime Hotel for your Banten adventure means opting for comfort, convenience, and exceptional value. With excellent Room availability at Pakons Prime Hotel, you're sure to find the perfect accommodation for your needs.

Prime Location:
Easily accessible and close to key attractions and business districts in Tangerang.
Comprehensive Facilities:
Enjoy a swimming pool, fitness center, business services, and complimentary Wi-Fi.
Comfortable Rooms:
A variety of well-appointed rooms designed for relaxation and productivity.
Delicious Dining:
Experience local and international flavors at our on-site restaurants and lounge.
Exceptional Service:
Our dedicated staff are committed to making your stay pleasant and memorable.

Ready to experience the best of Banten? Booking Pakons Prime Hotel is simple and rewarding. Secure your ideal room today and look forward to a fantastic stay. For great deals and easy reservations, visit Traveloka. Book budget hotels in Banten and discover the convenience of planning your entire trip in one place. Easily book domestic and international flights at low prices to complement your hotel booking.

All facilities in Pakons Prime Hotel

Swimming Pool

Functional Hall

Lobby

Exterior

Bedroom

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Early Check-in
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Luggage storage
Newspaper in lobby

General

AC
Ballroom
Banquet
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

In-room Facilities

Bathtub
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Food and Drinks

Restaurant with AC
Bar
Breakfast
Buffet breakfast

Accessibilty

Accessible parking
Accessible path of travel
Disabled access friendly
Wheelchair accessible

Nearby Facilities

ATM/Banking
Grocery
Shops
Supermarket

Things to Do

Massage
Spa

Connectivity

Free WiFi

Accommodation Policy & General Information in Pakons Prime Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym closed temporarily from 10-4-2024 to 30-9-2024.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Pakons Prime Hotel	113
Number of floors in Pakons Prime Hotel	9
Another facilities in Pakons Prime Hotel	Coffee shop, Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant

Frequently asked question in Pakons Prime Hotel

What are available facilities at Pakons Prime Hotel?

There are top facilites at Pakons Prime Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Pakons Prime Hotel?

The standard check-in time at Pakons Prime Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Pakons Prime Hotel provide breakfast?

Yes, Pakons Prime Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Pakons Prime Hotel?

Pakons Prime Hotel is a 4.0-star hotel.

How many floors does Pakons Prime Hotel have?

Pakons Prime Hotel has 9 floors.

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More Reviews from Other Guests in Pakons Prime Hotel

Overall Ratings & Reviews Pakons Prime Hotel

Traveloka (2,480)

Other sources (14)

8.4

Very Good

From 2,480 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Pakons Prime Hotel

All

Staff Friendliness (81)

Accessibility (79)

Ambiance (74)

Bedroom (73)

Distance to City Center (71)

Hotel Area (67)

Surroundings (65)

Bathroom (63)

Room Space (61)

Check-in/out Time (54)

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Traveler Reviews Pakons Prime Hotel

Number of reviews per page

Customer reviews

Riska E.

9.7

/10

Reviewed 7 day(s) ago

The price is cheaper than other hotels, and the place is comfortable.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Riska, Thank you for taking the time to rate and review your stay positively. We are delighted to hear that you enjoyed your stay and found our hotel to be excellent value compared to others. Guest satisfaction is our top priority, and positive feedback like yours encourages our entire team to continue striving for the best service and experience. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, Danny, Front Office Manager

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Eki I. S.

8.2

/10

Reviewed 2 week(s) ago

The hallway smelled really musty. There were lots of small cockroaches in the room. The breakfast selection was limited. At night, there were puddles of water around the bed, from who knows where. This resulted in me mopping in the middle of the night.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Mr. Aki I.S., Thank you for taking the time to provide a review and feedback regarding your stay. We apologize for the inconvenience you experienced regarding the musty odor in the hallway, insects in the room, the breakfast not meeting your expectations, and the puddles in your room. Your experience did not reflect the standards of service and quality we expect from all our guests. We have forwarded your feedback to the relevant team for immediate assessment and action on cleanliness, room maintenance, and breakfast quality to prevent such incidents from happening again in the future. We greatly appreciate your feedback, as it helps us continuously improve the quality of our service and facilities. We hope to welcome you back and provide you with a better stay on your next visit. Sincerely, Danny, Front Office Manager

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I***h

Staycation

10.0

/10

Reviewed 2 week(s) ago

Staying at Parkons Prime Hotel for an extra day was a real treat, especially with the kids. The hotel is comfortable to stay in.

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Accommodation's Reply

09 Jun 2026

Dear Ms./Mrs. I*h, Thank you for your excellent rating and positive review. We are delighted to hear that you and your family enjoyed your stay at Pakons Prime Hotel and extended your stay. The comfort and satisfaction of our guests, especially when traveling with families and children, is always our top priority. Thank you for your trust. We hope to welcome you and your family back again for another memorable experience. Sincerely, Danny, Front Office Manager

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I***h

Staycation

10.0

/10

Reviewed 2 week(s) ago

Comfortable, friendly staff, delicious menu & want to come back here again.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Ms./Mrs. I*h, Thank you for your excellent rating and positive review. We are delighted to hear that you felt comfortable during your stay, enjoyed the food we served, and felt the warm welcome from our entire team. Such positive feedback encourages us to continue striving to provide the best service to all our guests. We are pleased to know that you would like to stay with us again. We hope to welcome you back and provide you with an even more memorable experience on your next visit. Sincerely, Danny, Front Office Manager

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Sonnya T.

Medical

10.0

/10

Reviewed 2 week(s) ago

The hotel is strategically located, right next to Dunkin' Donuts and across from a minimarket. There's a water dispenser in front of the room. There's a hair dryer and hair straightener.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Sonya T., Thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed the hotel's superb location and the amenities we provided during your stay. We are committed to ensuring all our guests have a comfortable stay, both in terms of in-room amenities and easy access to essentials around the hotel. Thank you for your compliments. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Sincerely, Danny, Front Office Manager

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syifa h.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Thank you Pakons ❤️ the best hotel TGR

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Accommodation's Reply

09 Jun 2026

Dear Ms. Syifa H., Thank you for your excellent rating and kind review. We are delighted to hear that you enjoyed your stay and consider Pakons Prime Hotel one of the best hotels in Tangerang. Your support and appreciation mean a lot to us and motivate our entire team to continue striving to provide the best service. Thank you for your trust in us. We hope to welcome you back again on your next stay. Sincerely, Danny, Front Office Manager

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I***a

Business

8.1

/10

Reviewed 3 week(s) ago

Located on a corner, be careful entering the hotel as it's on a one-way street. The rooms are clean, the air conditioning is cool, and there's a water dispenser near the elevator. There's a BNI ATM and a Dunkin' Donuts store. However, there's no attendant to assist with getting in and out of vehicles, even though the road leads to a busy road.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Ms./Ms. I*a, Thank you for taking the time to write a review and share your experience with us. We are delighted to hear that you were satisfied with the cleanliness of your room, the comfortable air conditioning, and the amenities available in the hotel and surrounding areas. We strive to provide comfort to all our guests throughout their stay. However, we apologize for the inconvenience you experienced regarding the shortage of staff to assist you in getting in and out of your vehicle within the hotel grounds. Your feedback is invaluable and will be used to improve our services and guest comfort, especially in areas with heavy vehicle traffic. Thank you for your attention and suggestion. We hope to welcome you back on your next stay with an even better experience. Sincerely, Danny, Front Office Manager

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S***i

Staycation

6.6

/10

Reviewed 3 week(s) ago

The room's cleanliness was very poor. Upon entering, there was water seeping from under the mattress, and there were small cockroaches. The walls could probably be repainted or wallpapered, as there was mold on them. The pool area also had a light fixture that had come loose from the wall and hadn't been repaired, which was very dangerous. For a 4-star hotel, the food was lacking in variety and taste was very lacking.

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1 people find it helpful

Accommodation's Reply

09 Jun 2026

Dear Mr./Ms. S*i, Thank you for taking the time to review and provide feedback regarding your stay. We sincerely apologize for any inconvenience you experienced regarding the condition of your room, including the water leak, inadequate cleaning, insect infestation, and walls that did not meet your expectations. We are also saddened by the loose light bulb found in the pool area. As guest safety is our top priority, we have noted your feedback regarding the variety and taste of the breakfast menu. We will forward your comments to our housekeeping, engineering, and food and beverage teams for careful consideration and improvement. We greatly appreciate your honest and constructive feedback, as it helps us continuously improve the quality of our facilities and services. We look forward to welcoming you back in the future for an even better stay. Sincerely, Danny, Front Office Manager

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dewi p.

Business

5.0

/10

Reviewed 3 week(s) ago

Stayed on May 22, 2026 in room 616. Check-in was around 10 PM. Entering the room, the room was very hot and dusty. Trying to think normally, maybe the room will cool down later. Waited 15 minutes, still not cool. Until finally called the receptionist. Only the second call was heeded, the engineering team came. The attached photo was taken at 11 PM when the engineering team just arrived. After being repaired, the AC still wasn't cold. The engineering team promised it would cool down in 20 minutes, but after 30 minutes the AC was still hot. Then we ordered an extra bed. We were asked to pay downstairs. We asked if we couldn't bring the EDC machine upstairs, the reason being that no one was guarding it. Poor the guest!! Finally we went downstairs while following up on our room. Assisted by Mr. Nobi. I asked how long it would take us to get a room confirmation, he answered 10 minutes because we had to confirm with management. After that we were offered a room change but a smoking room, helloooooo! None of us smoke! And in the middle of the follow-up, Mr. Nobi walked out, leaving us in the care of DW's son. Does Pakons train its staff to avoid complaints? Poor hotel!

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Accommodation's Reply

09 Jun 2026

Dear Mr. Davy P., Thank you for taking the time to share your detailed experience. We are extremely sorry that your stay did not meet your expectations. We apologize for the inconvenience you experienced regarding the hot and dusty room, the unresolved air conditioning complaint, and the lengthy follow-up process that kept you waiting late into the night. We understand your disappointment when the replacement room provided did not meet your needs as a non-smoking guest. Furthermore, we regret your experience regarding the payment for the extra bed and the unsatisfactory communication and coordination you experienced during the complaint handling process. This situation certainly does not reflect the standard of service we expect to provide to all our guests. Your feedback has been taken seriously by management and will be used in our evaluation process with the front desk, engineering, and relevant departments to improve the quality of service, response speed, and guest complaint handling in the future. Once again, we apologize for this unpleasant experience. We still sincerely hope to welcome you back and provide you with a better stay in the future. Sincerely, Danny, Front Desk Manager

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tina

10.0

/10

Reviewed 3 week(s) ago

Thank God, I had a great stay here and I highly recommend it to others. It's close to everything, so it's very comfortable.

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Accommodation's Reply

09 Jun 2026

Dear Tina, Thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed your stay with us and felt comfortable. We are also pleased to hear that the hotel's location made it easy for you to explore and travel around the city. Thank you for recommending our hotel to other guests. Your support and trust motivate our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Danny, Front Office Manager

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Hantyan

Business

8.8

/10

Reviewed 3 week(s) ago

Central location, easy access

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Accommodation's Reply

10 Jun 2026

Dear Mr. Han Tian, Thank you for taking the time to rate and review your stay positively. We are delighted to hear that you enjoyed the hotel's central location, making it convenient to travel to various places and meeting your needs during your business trip. We are always committed to providing comfort to all our guests. Thank you for your trust in us. We hope to welcome you back again on your next stay for an even better experience. Sincerely, Danny, Front Office Manager

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S***O

9.4

/10

Reviewed 4 week(s) ago

The hotel staff were very friendly and helpful during check-in/check-out. There was an incident where the room switch was electrocuted and I immediately reported it to the hotel and they immediately responded by offering to move to a room on the same floor & with the same facilities, thanks🙏

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Accommodation's Reply

10 Jun 2026

Dear Ms./Mrs. S*O, Thank you for taking the time to write a review and rate your stay positively. We are delighted that you felt the friendliness and assistance of our team during the check-in and check-out process. We also apologize for the inconvenience caused by the room change. The safety and comfort of all our guests is our top priority, so we appreciate you bringing this issue to our team's attention promptly. We are pleased that our team was able to respond quickly and provide an appropriate solution by offering a replacement room with equivalent amenities. We will forward your feedback to our engineering team to ensure all in-room amenities are safe and in optimal condition. Thank you for your trust. We hope to welcome you back on your next stay for an even more comfortable and memorable experience. Sincerely, Danny, Front Office Manager

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M***i

Leisure

8.3

/10

Reviewed 4 week(s) ago

In the app it says river view, but when I checked in, all I got was a view of the roof tiles, huhu, sad 😥

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Accommodation's Reply

19 May 2026

Dear M*i, Thank you for taking the time to write a review and share your experience staying with us. We apologize for any inconvenience you may have experienced regarding the room view you expected upon check-in. We understand your disappointment that the information about the river view you anticipated differed from the actual room you received. We take your feedback seriously so that we can communicate information about room types and views more clearly in the future. Next time, we would be happy to assist you in selecting the best room available upon check-in. We hope to welcome you back again for an even more memorable stay. Sincerely, Pakons Prime Hotel

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andika f.

Leisure

9.7

/10

Reviewed 4 week(s) ago

Very simple and easy to get to the location and strategic

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1 people find it helpful

Accommodation's Reply

19 May 2026

Dear Ms. Andika F., Thank you for taking the time to write a review and give Parkon's Prime Hotel an excellent rating. We are delighted to hear that you found our hotel's location convenient and easily accessible. Comfort and accessibility are something we strive for to provide every guest with a memorable stay. We hope to welcome you back to Parkon's Prime Hotel on your next visit. Sincerely, Parkon's Prime Hotel

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andika f.

9.7

/10

Reviewed 4 week(s) ago

Very strategic location to anywhere

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1 people find it helpful

Accommodation's Reply

19 May 2026

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A***a

Staycation

6.3

/10

Reviewed 5 week(s) ago

I've stayed at Pakons several times, but this time I feel like the hotel has been downgraded. Starting from the room, there were no slippers, the room table was dusty, the water was cloudy at first (but then clear), the swimming pool was dirty (lots of dead insects, even lots of dirt like hair), the pool glass was opaque and never cleaned, there was no welcome drink, the aquarium was in a state of many dead fish, I didn't even see security when parking, checking in until checking out. The staff were all friendly, except the receptionist when checking in, there was no thank you even when I said thank you she didn't answer. Please Pakon management improve. Thank you...

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2 people find it helpful

Accommodation's Reply

12 May 2026

Dear Mr./Ms. A*a, Thank you for taking the time to share your experience and thank you for trusting Pakons Prime Hotel for your previous stay. We apologize that your experience did not meet your expectations. We are deeply sorry for the inconvenience you experienced regarding the preparation and cleanliness of your room, the condition of the pool facilities, the aquarium area, and the unsatisfactory service experience during the check-in process. Your feedback is important to management, and we have forwarded it to the relevant departments for a comprehensive assessment, including cleanliness, facility maintenance, room availability, and improvements to service standards to ensure guests receive a consistent and well-cared-for experience. Furthermore, we appreciate your appreciation of the friendliness of most of our staff. This will inspire and remind the entire team to continue providing excellent and consistent service to all guests. Once again, we apologize for any inconvenience. We hope to have the opportunity to welcome you back and provide a better experience next time. Sincerely, Pakons Prime Hotel

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H***i

Staycation

8.5

/10

Reviewed 5 week(s) ago

The hotel is quite good and has complete facilities.

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1 people find it helpful

Accommodation's Reply

12 May 2026

Dear Ms. H*i, Thank you for taking the time to rate and share your experience at Pakons Prime Hotel. We are delighted to hear that you enjoyed our hotel and the facilities we provided during your stay. Guest satisfaction motivates us to continuously improve the quality of our service and comfort with every guest. We hope to welcome you back to Pakons Prime Hotel in the future. Sincerely, Pakons Prime Hotel

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A***i

Business

8.5

/10

Reviewed 5 week(s) ago

trip for work. near airport recommended for transit

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1 people find it helpful

Accommodation's Reply

12 May 2026

Dear Mr./Ms. A*i, Thank you for taking the time to rate and share your experience at Pakons Prime Hotel. We are delighted to hear that the hotel's location near the airport was convenient for you during your business trip or connecting flights. Thank you for your feedback, which motivates us to continue striving to provide the best comfort and service to all our guests. We hope to welcome you back to Pakons Prime Hotel in the future. Sincerely, Pakons Prime Hotel

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n***h

Leisure

9.4

/10

Reviewed 6 week(s) ago

Nice room, clean bed and bathroom, friendly staff

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Accommodation's Reply

07 May 2026

Dear Mr./Ms. n*h, Thank you for choosing Pakons Prime Hotel and for taking the time to write a positive review. We are delighted to hear that you were impressed with the clean room, comfortable bed, and friendly service from our staff. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Pakons Prime Hotel

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W***a

10.0

/10

Reviewed 6 week(s) ago

Good experience. Located in the center of Tangerang

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Accommodation's Reply

07 May 2026

Dear Bapak/Ibu W***a, Thank you for choosing Pakons Prime Hotel and for sharing your positive experience with us. We are delighted to know that you enjoyed your stay and appreciated our strategic location in the center of Tangerang. Your kind feedback means a lot to our team and encourages us to continue delivering the best service to every guest. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Pakons Prime Hotel

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