Swiss-Belhotel Bogor

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Overall Ratings & Reviews Swiss-Belhotel Bogor

Traveloka (2,681)
Other sources (27)
8.6
Very Good
From 2,681 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Swiss-Belhotel Bogor
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Staff Friendliness (133)
Distance to City Center (132)
Bedroom (128)
Room Space (127)
Bathroom (120)
Hotel Area (119)
Taste (104)
Variety (101)
Accessibility (100)
Surroundings (98)
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Traveler Reviews Swiss-Belhotel Bogor

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Customer reviews
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Muhamad I.
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10.0
/10
Reviewed 1 day(s) ago
All good, a reliable place to stay in Bogor.
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Accommodation's Reply
06 Oct 2026
Dear Mr. Muhammad I., Greetings from Swiss-Belhotel Bogor. Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with the entire team to show our gratitude for their dedication to providing the best service. We appreciate your suggestion and hope to welcome you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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Dian K.
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Leisure
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10.0
/10
Reviewed 3 day(s) ago
I stayed overnight for business, and the room was quite spacious for the price. Breakfast was also varied. It's very kid-friendly for those bringing children, as there are events at the pool.
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Accommodation's Reply
06 Oct 2026
Dear Ms./Mrs. Dien K., Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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I***a
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
The hotel is nice, the staff is friendly, the sports facilities are also good.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Warm greetings from Swissôtel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swissôtel Bogor. We will share your positive feedback with our entire team as a token of our gratitude for their dedication to providing the best possible service. We truly appreciate your feedback and hope to welcome you back on your next visit. Sincerely, The Management Team, Swissôtel Bogor
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Verified Traveler
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Leisure
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6.9
/10
Reviewed 2 week(s) ago
The AC in our first room wasn't cold enough. After complaining, we were moved to a new room, and the AC was as cool as expected. The rest of the room had no issues.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, Warm greetings from Swissôtel Bélór Bogor. Thank you for taking the time to share your experience with us. We understand that guest comfort is one of our top priorities, including the comfort of the air conditioning in your room. We greatly appreciate your feedback regarding the air conditioning not meeting your expectations during your stay. We have informed the relevant team to ensure regular inspections and monitoring are carried out to maintain the facility's proper functioning and provide maximum comfort for all guests. We look forward to welcoming you back to Swissôtel Bélór Bogor in the near future and wish you an even more comfortable stay. Sincerely, The Management Team, Swissôtel Bélór Bogor
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Alimin f.
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8.5
/10
Reviewed 2 week(s) ago
The hotel, food, and service were excellent. It was almost time to change the towels.
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Accommodation's Reply
30 Sep 2026
Dear Ms. Alimin F., Sincerely, Swiss-Belhotel Bogor. Thank you for sharing your stay with us. We are delighted to hear that you enjoyed your time at Swiss-Belhotel Bogor overall. We appreciate your feedback and will take all comments into consideration to continuously improve the quality of our services and facilities, providing you with a better experience in the future. Your suggestion regarding the towels needing replacement is very important to us, and we have already informed the relevant team. Providing comfort to all our guests is our top priority. We hope to welcome you back soon. Sincerely, The Management Team, Swiss-Belhotel Bogor
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I***s
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8.5
/10
Reviewed 4 week(s) ago
The swimming pool area is not child-friendly, because there is a lot of cigarette smoke in the pool area.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guests, Swissôtel Bogor extends its deepest gratitude for your stay and for sharing your positive experience with us. We are delighted that you enjoyed your time with us and deeply appreciate your feedback, which will greatly help us improve our services and facilities. We understand that comfort and convenience at the swimming pool are paramount, especially for families with children. Regarding your suggestion about smoking in the pool area, please be informed that our swimming pool, located on the 8th floor, is divided into two sections: a smoking zone on the right and a non-smoking zone on the left, specifically designated for children. This non-smoking zone also includes a children's pool. We greatly appreciate your concern for comfort and a child-friendly environment. This suggestion will be taken into consideration in our ongoing efforts to enhance the comfort and convenience of all our guests while using our swimming pool. We look forward to welcoming you back to Swissôtel Bogor in the near future. Sincerely, The Management Team, Swissôtel Bogor
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
It's comfortable, thank God, and meets expectations. Everything is great.
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Accommodation's Reply
03 Sep 2026
Dear Gentlemen/Ladies, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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Sandy P.
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Staycation
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9.1
/10
Reviewed 5 week(s) ago
The rooms are neat and clean, and the location is strategic, with plenty of eateries nearby. The best.
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Accommodation's Reply
01 Sep 2026
Dear Sandy P, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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leonardus H. P.
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Business
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8.8
/10
Reviewed 6 week(s) ago
The rooms are comfortable, large, and parking is a bit tight.
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Accommodation's Reply
01 Sep 2026
Dear Mr. Leonardus H. P., From the Swiss-Belhotel Bogor, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that, overall, you were satisfied with the services, facilities, and comfort during your stay at the Swiss-Belhotel Bogor. We particularly appreciate your feedback regarding the access to the underground parking. We have taken your comments into consideration in our evaluation process so that we can further improve the comfort and experience for our guests in the future. Thank you for your feedback. We hope to welcome you back to the Swiss-Belhotel Bogor again in the future. Sincerely, The Management, Swiss-Belhotel Bogor
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leonardus H. P.
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Business
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8.8
/10
Reviewed 6 week(s) ago
Spacious, comfortable room. Parking is a bit tight.
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Accommodation's Reply
01 Sep 2026
Dear Mr. Leonardus H. P., From the Swiss-Belhotel Bogor, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that, overall, you were satisfied with the services, facilities, and comfort during your stay at the Swiss-Belhotel Bogor. We particularly appreciate your feedback regarding accessibility to the underground parking. We have taken your comments into consideration in our evaluation process so that we can further improve the comfort and experience for our guests in the future. Thank you for your feedback. We hope to welcome you back to the Swiss-Belhotel Bogor again in the future. Sincerely, The Management, Swiss-Belhotel Bogor
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Siti A. U.
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10.0
/10
Reviewed 6 week(s) ago
So comfortable that it's tiktok in the hallway. Swiss-Bel is the best.
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1 people find it helpful
Accommodation's Reply
01 Sep 2026
Dear City A. U, the Belhotel Bogor in Switzerland sends its warmest greetings. We sincerely thank you for sharing your valuable experience with our hotel. We are delighted to hear that you were satisfied with the service, amenities, and comfort during your stay at Belhotel Bogor. Your positive feedback serves as a token of our gratitude to all our staff who have dedicated themselves to providing the best service. Thank you for your recommendation, and we look forward to seeing you again on your next visit. Sincerely, The Management of Belhotel Bogor in Switzerland
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Budiawan M.
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Staycation
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9.4
/10
Reviewed 6 week(s) ago
It was fun, there was a 17-year-old competition when we stayed there yesterday. The kids were really happy.
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Accommodation's Reply
01 Sep 2026
Dear Mr. Budiawan, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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N***i
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Staycation
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8.4
/10
Reviewed 7 week(s) ago
The room wasn't ready for check-in. Breakfast wasn't very varied.
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Accommodation's Reply
01 Sep 2026
Dear Gentlemen/Ladies, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We apologize that the check-in process and the breakfast we served did not meet your expectations. Your feedback is very important to us, and we will use it to improve the quality of our service and the guest experience. We greatly appreciate your comments and hope to welcome you back to Swiss-Belhotel Bogor for an even better stay in the future. Sincerely, The Management, Swiss-Belhotel Bogor
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s***v
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
Comfortable, busy, good food and variety.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Ms. Thessaloniki M, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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Neng S. M.
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9.1
/10
Reviewed 10 week(s) ago
The location is close to the IPB Gymnasium. I stayed there to accompany my child to a match. It's just a short walk to the gym. There's a cheap soto stall in front of the hotel. Overall, my stay was pleasant and memorable. The view was beautiful from suite 2024. Just a small comment about the pizza I ordered at the restaurant. In the future, perhaps they should use less raw flour (which is usually used to prevent the pizza from sticking in the oven). Other than that, everything was great. Thank you very much, Swiss Bellhotel.
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2 people find it helpful
Accommodation's Reply
04 Aug 2026
Dear Mr. Neng S.M., From Swiss-Belhotel Bogor, Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with the service, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our gratitude for their dedication to providing the best possible service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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Verified Traveler
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Transit
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10.0
/10
Reviewed 11 week(s) ago
The staff very friendly and bedroom clean.
1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Bogor. Thank you for taking the time to share such a wonderful review of your recent stay. We are truly delighted to know that you enjoyed our hospitality, facilities, and services. Your kind words will certainly be shared with our entire team, as they serve as great motivation to continue delivering memorable guest experiences. Thank you once again for your recommendation. We look forward to welcoming you back for another exceptional stay at Swiss-Belhotel Bogor. Kind regards, Management Swiss-Belhotel Bogor
i***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel was nice and close to the event location. The service was friendly.
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Accommodation's Reply
27 Jul 2026
Dear Gentlemen/Ladies, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We appreciate your suggestion and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor
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rn andro
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Leisure
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9.7
/10
Reviewed 11 week(s) ago
Thank you, everything was clean down to the smallest detail (table, cupboard, sheets, floor, etc.), no dust at all. The staff were friendly. The swimming pool was clean. Parking was easy, and the hotel was close to everything. The staff were friendly. The only problem was that the refrigerator wasn't cold enough, and the water in the toilet and shower in room 1825 was a bit clogged. Otherwise, everything was fine.
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Accommodation's Reply
27 Jul 2026
Dear Mr. M. Andro, From the Swiss-Belhotel Bogor, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at the Swiss-Belhotel Bogor overall. We appreciate your feedback and will take all comments into consideration to continuously improve the quality of our services and facilities, providing you with an even better experience in the future. We hope to welcome you back soon. Sincerely, The Management Team, Swiss-Belhotel Bogor
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m***n
icon-origin-TRAVELOKA
5.3
/10
Reviewed 11 week(s) ago
Have you ever stayed at a 4-star hotel where there was a gecko in your coffee cup? Honestly, this is the first time I've found a gecko in a 4-star hotel room. It's so ticklish, especially with geckos 🥲 The parking lot is also so cramped, I'm so sorry I don't want to come back to this hotel.
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Accommodation's Reply
21 Jul 2026
Dear Mr. Mirlin, Swiss-Belhotel Bogor respectfully submits your review of your stay on July 16, 2026. We apologize for the inconvenience you experienced regarding the discovery of a lizard in your car window and the limited parking space. This is not the standard of service we consistently strive for at Swiss-Belhotel Bogor. To address this, we immediately conducted comprehensive training/evaluations of our housekeeping staff and implemented stricter hygiene checks. For the parking area, we have deployed additional staff and installed informational signage to assist guests, especially during peak hours. We appreciate your feedback and look forward to welcoming you back to Swiss-Belhotel Bogor again so that we can continue to provide you with an even better experience that meets your expectations. Sincerely, Heru Wibowo, General Manager
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E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The place is nice, cozy, the service is top-notch, everyone is friendly, everything is great. The only downside is that the blanket in the room still smells and isn't dry, so sleeping there isn't very comfortable because it smells a bit off, hehe. But everything else is fine.
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Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Swiss-Belhotel Bogor extends its deepest respects and thanks you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at Swiss-Belhotel Bogor overall. We appreciate your feedback and will take all comments into consideration to continuously improve the quality of our services and facilities, ensuring a better experience for you in the future. We look forward to welcoming you back soon. Sincerely, The Management Team, Swiss-Belhotel Bogor
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