Does Swiss-Belhotel Bogor provide parking?

Yes, Swiss-Belhotel Bogor provides parking. Please confirm details directly with the hotel.

Does Swiss-Belhotel Bogor have a swimming pool?

Yes, a swimming pool is available at Swiss-Belhotel Bogor.

What do past guests say about Swiss-Belhotel Bogor?

Swiss-Belhotel Bogor is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Swiss-Belhotel Bogor

Name: Swiss-Belhotel Bogor
Address: Jl. Salak No. 38-40, Bogor, Padjajaran, Bogor, Jawa Barat, Indonesia, 16128, Jl. Salak No. 38-40, Bogor, Jawa Barat, 16128, Indonesia
Rating: 8.5

Hotels

No. 10 in Kids-Friendly Hotel in Bogor

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8.5

/10

Very Good

2,685 reviews

What Guests Say About Their Stay

Verified Traveler

10.0

/ 10

The room was clean and fragrant, the staff was very friendly and helpful, the food was delicious, varied and new at the Swiss Bel hotel. I found that there were tags for non-allergenic foods for my child, so I no longer needed to ask the staff if the food contained allergens, the location was okay... Happy to be able to vacation and stay at the Swiss Belhotel Bogor... 😊

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D***l

10.0

/ 10

Very comfortable. The room was also surprisingly larger than expected. The food was delicious and the amenities were plentiful.

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Verified Traveler

9.4

/ 10

It was a nice escape day. The hotel, ambiance, and service were just top-notch. Thanks, Swissbell Hotel

Verified Traveler

10.0

/ 10

Centrally located, close to other amenities, culinary delights, boutiques, and retail outlets. Friendly staff, room service, clean rooms, cool floors, hot water, clean toilets, and a wide selection of delicious breakfast options.

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V***a

10.0

/ 10

My second time here, we ran out of rooms with one large bed, so we requested a combined bed because we had a small child. Everything was made easy, and the bed was immediately made up. Breakfast for the kids was still affordable, delicious, and had plenty of options. Thank you so much, I'll definitely be a regular when I'm in Bogor.

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In the Area

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Jl. Salak No. 38-40, Bogor, Padjajaran, Bogor, Jawa Barat, Indonesia, 16128

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Salak Tower Hotel Swiss-Belhotel Bogor is located in area / city Padjajaran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Swiss-Belhotel Bogor

Jl. Salak No. 38-40, Bogor, Padjajaran, Bogor, Jawa Barat, Indonesia, 16128

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Discover More About Swiss-Belhotel Bogor

Discover the Charm of Swiss-Belhotel Bogor

Welcome to Swiss-Belhotel Bogor, your premier destination for an unforgettable stay in the vibrant region of Jawa Barat, Indonesia. Nestled amidst breathtaking natural beauty and offering a gateway to exciting adventures, Swiss-Belhotel Bogor promises a blend of comfort, convenience, and exceptional service. Whether you're planning a relaxing getaway, a family vacation, or a business trip, our hotel is designed to cater to your every need. Room rates at Swiss-Belhotel Bogor start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Swiss-Belhotel Bogor Location

Swiss-Belhotel Bogor is strategically situated in the heart of Bogor, specifically at Jl. Salak No. 38-40, Bogor, Padjajaran, Bogor, Jawa Barat, Indonesia, 16128. This prime location places you just a short distance from the bustling city center, making it incredibly convenient to explore the local attractions and experience the vibrant culture of Jawa Barat. For those arriving by road, the hotel is easily accessible from major highways, ensuring a smooth journey. The atmosphere surrounding Swiss-Belhotel Bogor is one of serene tranquility, offering a peaceful retreat from the everyday hustle while remaining close enough to enjoy the lively pulse of the city. It’s an ideal base for discovering the natural wonders and cultural richness that Bogor has to offer.

Swiss-Belhotel Bogor Facilities & Services

Facilities for guests at Swiss-Belhotel Bogor are designed to enhance your comfort and enjoyment throughout your stay. We pride ourselves on offering a comprehensive range of amenities to cater to every guest's needs.

A refreshing outdoor swimming pool, perfect for a leisurely dip or a revitalizing swim.
A well-equipped fitness center for guests who wish to maintain their workout routine.
A relaxing spa and wellness center offering a variety of treatments to rejuvenate your mind and body.
Kid-friendly facilities, ensuring that our younger guests have a fun and engaging experience.
Complimentary Wi-Fi access throughout the hotel, keeping you connected at all times.
On-site dining options offering a delightful culinary journey.
Ample free parking space for guests traveling by car.
A shuttle service to nearby popular destinations, making exploration convenient.

Swiss-Belhotel Bogor Room Types

Swiss-Belhotel Bogor offers a diverse selection of room types to suit every traveler's preference and needs. Our commitment to providing a comfortable and memorable experience is reflected in the thoughtful design and amenities of each accommodation. The room types of Swiss-Belhotel Bogor include:

Deluxe Room: Available with either a City View or Garden View. These rooms are non-smoking and offer a cozy and well-appointed space for relaxation.
Executive Room: Offering enhanced comfort and amenities, these rooms also come with a choice of City View or Garden View and are non-smoking.
Suite: For those seeking a more luxurious experience, our suites provide spacious living areas and premium furnishings, with options for City View or Garden View. These are non-smoking rooms.
Family Room: Designed to accommodate families, these rooms offer ample space and comfort, ensuring everyone has a pleasant stay. Available with Garden View and are non-smoking.

All rooms are designed to be non-smoking for your comfort and well-being. While most rooms do not feature a bathtub, specific suites may offer this amenity. Please inquire at the time of booking. We do not currently offer pet-friendly rooms.

Swiss-Belhotel Bogor Dining & Restaurants

Embark on a culinary adventure at Swiss-Belhotel Bogor, where our dining venues offer a delightful array of flavors to satisfy every palate.

The Pavilion Restaurant: Our main restaurant offers a diverse menu of international and local Indonesian cuisine. Enjoy breakfast, lunch, and dinner in a relaxed and elegant setting. Estimated price per person: PHP 500 - PHP 1,000. Operating hours: 6:00 AM - 10:00 PM.
The Lounge: A perfect spot to unwind with a refreshing beverage or enjoy light snacks. It’s an ideal place for casual meetings or simply relaxing. Estimated price per person: PHP 300 - PHP 700. Operating hours: 10:00 AM - 11:00 PM.

Swiss-Belhotel Bogor Nearby Attractions and Activities

Swiss-Belhotel Bogor is ideally located to explore the captivating attractions and vibrant activities that Bogor and its surroundings have to offer. Immerse yourself in the natural beauty and cultural heritage of this enchanting region.

Bogor Botanical Gardens: A vast and beautiful garden showcasing a remarkable collection of flora, perfect for a leisurely stroll and appreciating nature's splendor.
P Bogor Palace (Istana Bogor): A historic presidential palace with impressive architecture and beautiful grounds, offering a glimpse into Indonesia's rich past.
Mount Salak: For the adventurous, Mount Salak offers trekking opportunities and stunning panoramic views of the surrounding landscape.
Taman Safari Indonesia: A popular wildlife park where you can see a variety of animals in a semi-natural environment, a fun experience for all ages.
Kebun Raya Cibodas: Another magnificent botanical garden, known for its diverse plant species and serene atmosphere, located a bit further but well worth the visit.

If you are looking for other activities around Swiss-Belhotel Bogor, check out the best deals on Traveloka: Recommended activities in Bogor!

How to Get to Swiss-Belhotel Bogor from the Airport

Navigating your journey to Swiss-Belhotel Bogor is made easy with several convenient transportation options. Whether you're arriving at the nearest major airport, planning your trip is straightforward. The airport transfer service of Swiss-Belhotel Bogor can be arranged to ensure a seamless arrival. Here’s how to get to Swiss-Belhotel Bogor:

Hotel Private Airport Transfer: For the utmost convenience and comfort, you can pre-book a private airport transfer directly through Swiss-Belhotel Bogor. This service offers a hassle-free journey directly to the hotel. Prices vary based on the airport and vehicle type, typically ranging from PHP 2,000 to PHP 4,000.
Taxi: Metered or coupon taxis are readily available at the airport. This is a reliable option for reaching the hotel. The estimated fare can range from PHP 1,500 to PHP 3,000, depending on traffic conditions.
Ride-hailing Service: You can also opt for a ride-hailing service booked via your smartphone. This offers a convenient and often cost-effective way to reach Swiss-Belhotel Bogor. Fares are comparable to taxis.
Public Transport (with transfers): While more time-consuming, it is possible to use a combination of public buses and local transport. This option is the most budget-friendly but requires multiple transfers and familiarity with local routes.

For a stress-free arrival, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Swiss-Belhotel Bogor

Swiss-Belhotel Bogor stands out as an exceptional choice for your next getaway in Jawa Barat, offering a perfect blend of comfort, convenience, and memorable experiences. With its prime location, excellent facilities, and warm hospitality, it’s the ideal base for exploring the beauty of Bogor.

Prime Location: Easily accessible and close to major attractions, making exploration effortless.
Comfortable Accommodations: A variety of well-appointed rooms to suit every traveler's needs.
Excellent Facilities: From a refreshing pool to a fitness center and rejuvenating spa, all your needs are catered for.
Delicious Dining: Savor a range of culinary delights at our on-site restaurants.
Exceptional Service: Our dedicated staff are committed to ensuring a pleasant and memorable stay.

Discover the best deals and ensure your preferred dates are available. Room availability at Swiss-Belhotel Bogor is often in high demand, so early booking is recommended. Booking Swiss-Belhotel Bogor is simple and convenient through Traveloka. Book budget hotels in Jawa Barat and experience the unparalleled charm of Swiss-Belhotel Bogor. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in Swiss-Belhotel Bogor

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Bellhop
24-hour Receptionist
24-hour security
Laundry service
Luggage storage

Things to Do

Children play area
Outdoor pool
Spa

General

AC
Reception hall
Swimming pool

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Family-friendly Facilities

Kids club
Children pool

Business Facilities

Business center
Meeting facilities

Kids and Pets

Babysitting

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Accommodation Policy & General Information in Swiss-Belhotel Bogor

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Extra Breakfast

Accommodation charges IDR 180,000/guest for extra breakfast.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Swiss-Belhotel Bogor	149
Number of floors in Swiss-Belhotel Bogor	21
Another facilities in Swiss-Belhotel Bogor	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Swiss-Belhotel Bogor

What are available facilities at Swiss-Belhotel Bogor?

There are top facilites at Swiss-Belhotel Bogor such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Swiss-Belhotel Bogor?

The standard check-in time at Swiss-Belhotel Bogor is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Swiss-Belhotel Bogor?

Swiss-Belhotel Bogor is a 4.0-star hotel.

How many floors does Swiss-Belhotel Bogor have?

Swiss-Belhotel Bogor has 21 floors.

How many rooms are available at Swiss-Belhotel Bogor?

Swiss-Belhotel Bogor has 149 rooms in total.

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More Reviews from Other Guests in Swiss-Belhotel Bogor

Overall Ratings & Reviews Swiss-Belhotel Bogor

Traveloka (2,680)

Other sources (5)

8.6

Very Good

From 2,680 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Swiss-Belhotel Bogor

All

Staff Friendliness (130)

Distance to City Center (128)

Bedroom (125)

Room Space (124)

Hotel Area (117)

Bathroom (116)

Taste (101)

Accessibility (99)

Variety (99)

Surroundings (96)

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Traveler Reviews Swiss-Belhotel Bogor

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Customer reviews

I***s

8.5

/10

Reviewed 2 week(s) ago

The swimming pool area is not child-friendly, because there is a lot of cigarette smoke in the pool area.

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Accommodation's Reply

10 Sep 2026

Dear Valued Guests, Swissôtel Bogor extends its deepest gratitude for your stay and for sharing your positive experience with us. We are delighted that you enjoyed your time with us and deeply appreciate your feedback, which will greatly help us improve our services and facilities. We understand that comfort and convenience at the swimming pool are paramount, especially for families with children. Regarding your suggestion about smoking in the pool area, please be informed that our swimming pool, located on the 8th floor, is divided into two sections: a smoking zone on the right and a non-smoking zone on the left, specifically designated for children. This non-smoking zone also includes a children's pool. We greatly appreciate your concern for comfort and a child-friendly environment. This suggestion will be taken into consideration in our ongoing efforts to enhance the comfort and convenience of all our guests while using our swimming pool. We look forward to welcoming you back to Swissôtel Bogor in the near future. Sincerely, The Management Team, Swissôtel Bogor

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Verified Traveler

Leisure

10.0

/10

Reviewed 3 week(s) ago

It's comfortable, thank God, and meets expectations. Everything is great.

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Accommodation's Reply

03 Sep 2026

Dear Gentlemen/Ladies, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor

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Sandy P.

Staycation

9.1

/10

Reviewed 3 week(s) ago

The rooms are neat and clean, and the location is strategic, with plenty of eateries nearby. The best.

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Accommodation's Reply

01 Sep 2026

Dear Sandy P, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor

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leonardus H. P.

Business

8.8

/10

Reviewed 3 week(s) ago

The rooms are comfortable, large, and parking is a bit tight.

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Accommodation's Reply

01 Sep 2026

Dear Mr. Leonardus H. P., From the Swiss-Belhotel Bogor, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that, overall, you were satisfied with the services, facilities, and comfort during your stay at the Swiss-Belhotel Bogor. We particularly appreciate your feedback regarding the access to the underground parking. We have taken your comments into consideration in our evaluation process so that we can further improve the comfort and experience for our guests in the future. Thank you for your feedback. We hope to welcome you back to the Swiss-Belhotel Bogor again in the future. Sincerely, The Management, Swiss-Belhotel Bogor

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leonardus H. P.

Business

8.8

/10

Reviewed 3 week(s) ago

Spacious, comfortable room. Parking is a bit tight.

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Accommodation's Reply

01 Sep 2026

Dear Mr. Leonardus H. P., From the Swiss-Belhotel Bogor, we respectfully thank you for taking the time to share your experience with us. We are delighted to hear that, overall, you were satisfied with the services, facilities, and comfort during your stay at the Swiss-Belhotel Bogor. We particularly appreciate your feedback regarding accessibility to the underground parking. We have taken your comments into consideration in our evaluation process so that we can further improve the comfort and experience for our guests in the future. Thank you for your feedback. We hope to welcome you back to the Swiss-Belhotel Bogor again in the future. Sincerely, The Management, Swiss-Belhotel Bogor

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Siti A. U.

10.0

/10

Reviewed 4 week(s) ago

So comfortable that it's tiktok in the hallway. Swiss-Bel is the best.

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1 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear City A. U, the Belhotel Bogor in Switzerland sends its warmest greetings. We sincerely thank you for sharing your valuable experience with our hotel. We are delighted to hear that you were satisfied with the service, amenities, and comfort during your stay at Belhotel Bogor. Your positive feedback serves as a token of our gratitude to all our staff who have dedicated themselves to providing the best service. Thank you for your recommendation, and we look forward to seeing you again on your next visit. Sincerely, The Management of Belhotel Bogor in Switzerland

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Budiawan M.

Staycation

9.4

/10

Reviewed 4 week(s) ago

It was fun, there was a 17-year-old competition when we stayed there yesterday. The kids were really happy.

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Accommodation's Reply

01 Sep 2026

Dear Mr. Budiawan, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor

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N***i

Staycation

8.4

/10

Reviewed 5 week(s) ago

The room wasn't ready for check-in. Breakfast wasn't very varied.

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Accommodation's Reply

01 Sep 2026

Dear Gentlemen/Ladies, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We apologize that the check-in process and the breakfast we served did not meet your expectations. Your feedback is very important to us, and we will use it to improve the quality of our service and the guest experience. We greatly appreciate your comments and hope to welcome you back to Swiss-Belhotel Bogor for an even better stay in the future. Sincerely, The Management, Swiss-Belhotel Bogor

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s***v

Staycation

9.7

/10

Reviewed 6 week(s) ago

Comfortable, busy, good food and variety.

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1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Ms. Thessaloniki M, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor

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Neng S. M.

9.1

/10

Reviewed 7 week(s) ago

The location is close to the IPB Gymnasium. I stayed there to accompany my child to a match. It's just a short walk to the gym. There's a cheap soto stall in front of the hotel. Overall, my stay was pleasant and memorable. The view was beautiful from suite 2024. Just a small comment about the pizza I ordered at the restaurant. In the future, perhaps they should use less raw flour (which is usually used to prevent the pizza from sticking in the oven). Other than that, everything was great. Thank you very much, Swiss Bellhotel.

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2 people find it helpful

Accommodation's Reply

04 Aug 2026

Dear Mr. Neng S.M., From Swiss-Belhotel Bogor, Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with the service, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our gratitude for their dedication to providing the best possible service. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor

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Verified Traveler

Transit

10.0

/10

Reviewed 8 week(s) ago

The staff very friendly and bedroom clean.

1 people find it helpful

Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Warmest greetings from Swiss-Belhotel Bogor. Thank you for taking the time to share such a wonderful review of your recent stay. We are truly delighted to know that you enjoyed our hospitality, facilities, and services. Your kind words will certainly be shared with our entire team, as they serve as great motivation to continue delivering memorable guest experiences. Thank you once again for your recommendation. We look forward to welcoming you back for another exceptional stay at Swiss-Belhotel Bogor. Kind regards, Management Swiss-Belhotel Bogor

i***a

10.0

/10

Reviewed 9 week(s) ago

The hotel was nice and close to the event location. The service was friendly.

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Accommodation's Reply

27 Jul 2026

Dear Gentlemen/Ladies, Sincerely, Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the services, facilities, and comfort during your stay at Swiss-Belhotel Bogor. We will share your positive feedback with our entire team as a token of our appreciation for their dedication to providing the best possible service. We appreciate your suggestion and look forward to welcoming you back on your next visit. Sincerely, The Management Team, Swiss-Belhotel Bogor

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rn andro

Leisure

9.7

/10

Reviewed 9 week(s) ago

Thank you, everything was clean down to the smallest detail (table, cupboard, sheets, floor, etc.), no dust at all. The staff were friendly. The swimming pool was clean. Parking was easy, and the hotel was close to everything. The staff were friendly. The only problem was that the refrigerator wasn't cold enough, and the water in the toilet and shower in room 1825 was a bit clogged. Otherwise, everything was fine.

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Accommodation's Reply

27 Jul 2026

Dear Mr. M. Andro, From the Swiss-Belhotel Bogor, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at the Swiss-Belhotel Bogor overall. We appreciate your feedback and will take all comments into consideration to continuously improve the quality of our services and facilities, providing you with an even better experience in the future. We hope to welcome you back soon. Sincerely, The Management Team, Swiss-Belhotel Bogor

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m***n

5.3

/10

Reviewed 9 week(s) ago

Have you ever stayed at a 4-star hotel where there was a gecko in your coffee cup? Honestly, this is the first time I've found a gecko in a 4-star hotel room. It's so ticklish, especially with geckos 🥲 The parking lot is also so cramped, I'm so sorry I don't want to come back to this hotel.

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Accommodation's Reply

21 Jul 2026

Dear Mr. Mirlin, Swiss-Belhotel Bogor respectfully submits your review of your stay on July 16, 2026. We apologize for the inconvenience you experienced regarding the discovery of a lizard in your car window and the limited parking space. This is not the standard of service we consistently strive for at Swiss-Belhotel Bogor. To address this, we immediately conducted comprehensive training/evaluations of our housekeeping staff and implemented stricter hygiene checks. For the parking area, we have deployed additional staff and installed informational signage to assist guests, especially during peak hours. We appreciate your feedback and look forward to welcoming you back to Swiss-Belhotel Bogor again so that we can continue to provide you with an even better experience that meets your expectations. Sincerely, Heru Wibowo, General Manager

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E***a

8.5

/10

Reviewed 10 week(s) ago

The place is nice, cozy, the service is top-notch, everyone is friendly, everything is great. The only downside is that the blanket in the room still smells and isn't dry, so sleeping there isn't very comfortable because it smells a bit off, hehe. But everything else is fine.

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Accommodation's Reply

27 Jul 2026

Dear Valued Guest, Swiss-Belhotel Bogor extends its deepest respects and thanks you for sharing your experience with us. We are delighted to hear that you enjoyed your stay at Swiss-Belhotel Bogor overall. We appreciate your feedback and will take all comments into consideration to continuously improve the quality of our services and facilities, ensuring a better experience for you in the future. We look forward to welcoming you back soon. Sincerely, The Management Team, Swiss-Belhotel Bogor

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Denri Y. P.

8.5

/10

Reviewed 11 week(s) ago

I missed the small mukena prayer rug... on the phone... is it still there?

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Accommodation's Reply

07 Jul 2026

Dear Mr. Danley, This is Hotel Belle Mogol in Switzerland. Thank you very much for contacting us. We greatly appreciate the information you have provided. We will check with hotel management to see if the prayer mat and small robe are still in your room. We will fully cooperate with the hotel management's investigation. We will contact you as soon as the missing items are found. Thank you, Inton Mailani, Front Office Manager.

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M***a

6.3

/10

Reviewed 11 week(s) ago

Arrived at 3:00, the room wasn't available. Told to wait in the lobby or at the pool and would be contacted. At 4:10, no call. Finally, went down to the lobby to inquire about the status. Still waiting. Protested, only to be available. When we arrived at the hotel, the electricity was still off because maintenance information was low. Even though we had just checked in, it meant there was no check. The floor wasn't clean. The AC wasn't cold. This is the first time I've been disappointed by booking a hotel.

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Accommodation's Reply

10 Jul 2026

Dear Valued Guest, From Swiss-Belhotel Bogor. We appreciate you taking the time to write a review about your stay at our hotel. We sincerely apologize for the negative experiences you reported, particularly regarding the late check-in, lack of communication from our team regarding room preparation, the condition of the electrical system in your room upon arrival, the cleanliness of the room, and the malfunctioning air conditioning. Such experiences do not reflect the standards of service we strive to provide to all our guests. All your feedback and comments will be evaluated by our reception, housekeeping, and engineering teams so they can improve coordination, ensure room readiness before arrival, and provide better service in the future. We look forward to welcoming you back and providing you with a better stay on your next visit. Sincerely, The Management Team

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Ghaisani K.

7.1

/10

Reviewed 12 week(s) ago

The room was comfortable and the location was good. Unfortunately, breakfast was lacking due to the limited staff, so dirty dishes took a long time to be cleaned. By 8 a.m., many were empty, and refills took a long time.

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2 people find it helpful

Accommodation's Reply

01 Jul 2026

Dear Ms./Mrs. Ghaisani, Sincerely yours, from Swiss-Belhotel Bogor. Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed our room and appreciated the hotel's location. However, we apologize for the inconvenience you experienced during breakfast. We understand that the delays in clearing tables and plates, as well as the delays in replenishing expired food items, impacted your dining experience and were certainly not the standard of service we expect. We have forwarded your feedback to the Food and Beverage team for consideration, particularly regarding staff, the speed of table clearing, and the process of replenishing food to ensure adequate food availability, especially during peak hours. Thank you for your valuable feedback. We hope to welcome you back to Swiss-Belhotel Bogor for a better experience next time. Sincerely, Intan Meylani, Front Office Manager

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Rike P.

10.0

/10

Reviewed 13 week(s) ago

It was really fun to have a holiday in Bogor city.

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Accommodation's Reply

20 Jun 2026

Dear Mr. Rique, From Swiss-Belhotel Bogor: Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay in Bogor and had a memorable experience. We are honored that Swiss-Belhotel Bogor was a part of your special vacation. Your compliments motivate our entire team to strive for the best service and create the most comfortable stay for all our guests. We look forward to welcoming you back to Swiss-Belhotel Bogor again in the future. Sincerely, Intan Maylani, Front Office Manager

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Aulia I.

8.5

/10

Reviewed 14 week(s) ago

The hotel location is quite strategic, the food is delicious, the environment is clean.

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Accommodation's Reply

11 Jun 2026

Dear Gentlemen/Ladies, Sincerely, Swiss-Belhotel Bogor. We appreciate your feedback regarding your stay at Swiss-Belhotel Bogor. We are delighted to hear that you enjoyed the excellent location, delicious food, and the clean and comfortable environment of the hotel. This positive review inspires our entire team to strive for the best service and maintain the quality of the hotel's facilities and cleanliness to meet and exceed all guest expectations. We hope to welcome you back to Swiss-Belhotel Bogor in the future. Sincerely, Intan Maylani, Front Office Manager

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