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Traveler Reviews KK Sapa Hotel
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20
20
40
40
Customer reviews
Bt
Bui t. q.
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel has a beautiful valley view, the food is good, and the room amenities are excellent. Although the hotel is not very new, it is clean and well-maintained. It truly deserves praise.
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C***s
Leisure
10.0
/10
Reviewed 9 week(s) ago
The hotel is very clean, the staff is friendly and very helpful. Across from the hotel is a delicious restaurant with delicious food.
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k***n
Staycation
10.0
/10
Reviewed 10 week(s) ago
Our stay here was very nice. The location is great and very convenient. The only thing is the central AC was on heating mode as I went there during winter, so the AC in the room wasn't as cold as I wanted it to be, but open the windows a bit and it's comfortable.
1 people find it helpful
S***a
10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, the bed is very comfortable, the distance from the city center is close, the atmosphere is very comfortable and nice.
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Elisa
10.0
/10
Reviewed 15 week(s) ago
Good and very close location to city center and station
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1 people find it helpful
Y***o
Leisure
9.7
/10
Reviewed 23 week(s) ago
Absolutely enjoyed my stay with KK Sa Pa. The room was extremely clean and comfortable with the only downside of a sewage smell coming from the toilet. Hotel is strategically located and have plenty of facilities like pool table, well equipped gym and an indoor pool. The stay also came with a complimentary herbal foot bath for one. Breakfast was fantastic with a wide range of variety. Would stay here again when visiting Sa Pa!
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1 people find it helpful
P***g
8.4
/10
Reviewed 36 week(s) ago
I don't like the laundry service at the hotel. My shirt is thin, so the laundry service knows it, but after washing it, they didn't pay attention. When I got home after 2 days, I put my clothes away and saw that my shirt was ruined. I'm so bored. The shirt is not expensive nor cheap, but I can only wear it for 1 time and then it's ruined.
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1 people find it helpful
Nt
Nguyen t. m. t.
10.0
/10
Reviewed 37 week(s) ago
Great ...............so great
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2 people find it helpful
Nu
10.0
/10
Reviewed 38 week(s) ago
Every time I return to Vietnam I stay here. The room is spacious, beautiful, very convenient to move to surrounding places.
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JK
Jajang K.
9.7
/10
Reviewed 42 week(s) ago
The hotel is very close to the town center, just a 10-minute walk to the center of Sapa. The view is quite beautiful, overlooking the valley. You can shower before and after check-in, which is very useful since the arrival and pickup times from the travel agency don't coincide with check-in and check-out times. The food is quite varied and quite tasty.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Mr/Ms Jajang K,
Thank you very much for taking the time to share your thoughtful feedback about your recent stay at KK Sa Pa Hotel.
We are pleased to know that you appreciated our convenient location, just a short walk from the center of Sa Pa, as well as the scenic views overlooking the valley. We are also glad that the flexibility to shower before check-in and after check-out was helpful for your travel schedule. Your kind comments about our food variety and quality are greatly appreciated.
It was a pleasure to have you as our guest, and we look forward to welcoming you back in the near future.
Warm regards,
Bich Thao (Ms)/ Guest Relations Officer
T***g
10.0
/10
Reviewed 44 week(s) ago
KK Sapa Hotel is truly an ideal destination for those looking for a 5-star resort experience. The hotel impresses with its airy space, harmonious design with fresh nature, bringing a feeling of relaxation from the first moment. The rooms are always kept perfectly clean, modern equipment and full amenities, meeting all the needs of visitors. The staff is professional, friendly and always enthusiastic to support from check-in procedures to consulting on sightseeing activities and local cuisine. Dedicated and thoughtful customer care service makes every moment of staying here memorable and complete.
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HG
Hosanna G. A.
Leisure
10.0
/10
Reviewed 54 week(s) ago
It was a pleasant experience staying here.
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1 people find it helpful
HG
Hosanna G. A.
Leisure
10.0
/10
Reviewed 54 week(s) ago
This hotel is very nice, very nice to stay here. Thank you kk sapa Hotel
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1 people find it helpful
HG
Hosanna G. A.
Leisure
10.0
/10
Reviewed 54 week(s) ago
Staying at this hotel was very pleasant.
I arrived at the hotel very early in the morning and the hotel staff gave us access to a special room to rest until it was time for us to check in. We were also able to take a shower in the swimming pool so that we could do activities in Sapa first even though we couldn't check in yet.
The room was the Premier Room Valley and the room was very spacious, complete and nice.
The breakfast at this hotel is also the best, I like everything about this hotel, although the distance from the hotel to Sapa Station must be taken about 15 minutes on foot but it doesn't matter because there are many shopping places, places to eat that can be visited and enjoyed.
If I have the opportunity to return to Sapa, I will return to stay there.
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4 people find it helpful
C***n
9.7
/10
Reviewed 56 week(s) ago
Very nice hotel and service. I'm a happy customer!
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tt
tan t.
6.2
/10
Reviewed 56 week(s) ago
Staff not friendly,, my Kids add extra charge 800,000Vd, when i said not to eat the breakfast because we will check out in the morning 5am. They not want to refund my kid extra charge for breakfast
3 people find it helpful
Q***h
Staycation
8.8
/10
Reviewed 57 week(s) ago
Nice and clean room, polite staff. Breakfast is ok. Soundproofing is not very good.
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I***h
Leisure
10.0
/10
Reviewed 63 week(s) ago
Kk hotel Sa Pa is the best choice to stay! Always worth it.
3 people find it helpful
T***o
Staycation
9.1
/10
Reviewed 65 week(s) ago
The room is very nice, clean, friendly staff, good location, the hotel facilities are very good
However, the TV in the room is very laggy, can only watch youtube but it keeps lagging making the experience not complete
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DO DUY P.
10.0
/10
Reviewed 65 week(s) ago
The receptionist is very enthusiastic in supporting customers, the room is spacious and airy. The view is beautiful and located near the center. Very satisfied with all the services here.