My Tower Hotel - Surabaya

Explore My Tower Hotel - Surabaya
7.8
Pleasant
From 6,213 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.8

Location

8.0

Service and Facilites

7.7

People often mention about My Tower Hotel - Surabaya
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Bedroom (222)
Ambiance (199)
Bathroom (180)
Staff Friendliness (148)
Hotel Area (144)
Accessibility (125)
Surroundings (116)
Room Space (107)
Check-in/out Time (105)
Distance to City Center (98)
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Traveler Reviews My Tower Hotel - Surabaya

Number of reviews per page
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40
Customer reviews
A***h
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8.8
/10
Reviewed 5 day(s) ago
For a hotel in the city center like this, the price is very affordable, unfortunately for a 1 night stay it's fully booked 😂, it's just difficult to access the lobby, it's a bit inside and the parking lot is closed so it's a bit confusing to get in.
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2 people find it helpful
H***n
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10.0
/10
Reviewed 7 day(s) ago
Very steady and very comfortable.
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R***I
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10.0
/10
Reviewed 1 week(s) ago
Good
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F***a
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Staycation
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8.5
/10
Reviewed 1 week(s) ago
If you want to stay here, it's better to choose a hotel, not an apartment.
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3 people find it helpful
Fitri N.
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5.0
/10
Reviewed 2 week(s) ago
Horror hotel, dirty, stuffy, flat pillows, where the white color can be brown pillowcase 😫, the hotel employees are only at the reception, there are only 2 people, looking for the room number can't be found oh my God 😭. Already complained but still no one showed me to find the room, I want to brief the hotel owner, without thinking twice immediately checked out, it was a waste to book 4 rooms at once 🤬
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6 people find it helpful
T***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
Not at all. It says it's a hotel, but the linens are stained. I can't even bear to sit down with dirty pants. It's unkempt. It's not at all.
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1 people find it helpful
A***a
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Transit
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5.4
/10
Reviewed 2 week(s) ago
Dirty hotel. Dirty rooms, unchanged sheets. Lots of bugs. Stay here just once!
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2 people find it helpful
Verified Traveler
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Business
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8.5
/10
Reviewed 2 week(s) ago
Not bad for sleeping, cheap price, spacious room.
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1 people find it helpful
c***a
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8.5
/10
Reviewed 3 week(s) ago
I've stayed here many times, but some of the rooms do lack attention.
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1 people find it helpful
I***n
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5.4
/10
Reviewed 3 week(s) ago
The service is not good, the room is not as ordered.
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5 people find it helpful
Yoga p.
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9.7
/10
Reviewed 4 week(s) ago
The hotel is comfortable, quite clean, and the staff is friendly.
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3 people find it helpful
y***n
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Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
Incomplete room facilities
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1 people find it helpful
c***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Ugly and dirty. Uninhabitable. It's not a hotel, it's a warehouse.
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4 people find it helpful
Mw Wardani
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7.9
/10
Reviewed 5 week(s) ago
Lots of mites in room 1526
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1 people find it helpful
D***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 week(s) ago
The bed felt like it was about to collapse, it kept making noises when I went to sleep, and there was no soap in the bathroom. They only gave me soap when it was almost dawn. There was no coffee maker like the menu description said, the towels were awful, and there was no TV.
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W***n
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Staycation
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7.5
/10
Reviewed 6 week(s) ago
Once is enough... Not to be repeated. The corridors are quiet and stuffy. The room is super dirty. The sheets and pillows are brownish, stained. Lots of insects and cockroaches. I've asked to change rooms twice, but it's still the same, which means the rooms are all dirty. The AC is hot. The bathroom is dirty.
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1 people find it helpful
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FRANCISCA A.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
Cleanliness is still lacking, but it is still comfortable to stay in.
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1 people find it helpful
D***a
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Transit
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9.4
/10
Reviewed 6 week(s) ago
In short, you won't regret staying at this hotel.
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K***a
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5.3
/10
Reviewed 6 week(s) ago
It's really dirty, it seems like the bedcovers weren't washed, just arranged... The power outlets are all broken, the AC is leaking, the sink is clogged, the AC doesn't work... I think for that price it's expensive and not worth it... I've reported it to the staff, they just said they'll check it later, but they never did.
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1 people find it helpful
D***k
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Staycation
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9.7
/10
Reviewed 6 week(s) ago
Great, clean, environmentally friendly, beautiful
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1 people find it helpful
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