My Tower Hotel - Surabaya

Hotels
7.8
/10
Pleasant
6,252 reviews

What Guests Say About Their Stay

Summarized by AI
Commonly described as a comfortable and convenient accommodation, this hotel is appreciated for its cleanliness, friendly staff, and strategic location. Guests consistently highlight the comfortable rooms and the ease of access to various attractions and amenities. The positive experiences underscore the hotel's commitment to providing a pleasant stay for both leisure and business travelers.

A***a

8.5
/ 10
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
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A***a

8.5
/ 10
I am very satisfied staying at this hotel. The location is strategic, close to the city center and places to eat. The room is clean, tidy, and the facilities are complete. The staff is very friendly and helpful during my stay. The breakfast provided is also delicious with many choices. The swimming pool is clean and comfortable to relax. I will definitely come back again if I visit this city. Highly recommended!
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A***a

8.5
/ 10
a pleasant experience. The rooms are clean, comfortable, and equipped with adequate facilities such as AC, TV, and Wi-Fi. The hotel staff is very friendly and responsive to guest needs. The location is strategic, easy to reach, and close to various eateries and tourist areas. The hotel atmosphere is calm and suitable for resting. With a fairly affordable price, this hotel provides satisfactory service and is worth recommending.
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A***a

8.5
/ 10
This hotel offers a comfortable stay experience with complete facilities. The rooms are clean, spacious, and equipped with comfortable beds. The staff service is very friendly and responsive to guest needs. The breakfast served is varied and delicious. Strategic location, close to the city center and tourist attractions. The hotel atmosphere is quiet, suitable for resting. Fast and stable Wi-Fi. Overall, this hotel provides a satisfying stay experience and is worth recommending.
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A***a

10.0
/ 10
This hotel offers a comfortable stay experience with clean rooms and complete facilities. The location is strategic, close to shopping centers and tourist attractions. The staff is friendly and responsive to guest needs. Breakfast is quite varied and delicious. Suitable for business trips or family vacations. Overall, very satisfied with the service and quality.
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In the Area
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Continent My Tower Hotel, Surabaya - Rungkut My Tower Hotel - Surabaya is a hotel is located at Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around My Tower Hotel - Surabaya

Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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Discover More About My Tower Hotel - Surabaya

note: hotel was previously named Continent My Tower Hotel, Surabaya - Rungkut

Location


My Tower Hotel - Surabaya is a hotel is located at Tenggilis Mejoyo.

About My Tower Hotel - Surabaya

For you, travelers who wish to travel comfortably on a budget, My Tower Hotel - Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, My Tower Hotel - Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at My Tower Hotel - Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at My Tower Hotel - Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Tower Hotel - Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from My Tower Hotel - Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, My Tower Hotel - Surabaya is the right place to stay.

All facilities in My Tower Hotel - Surabaya

Others My Tower Hotel - Surabaya
Others

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry

Food and Drinks

  • Buffet breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in My Tower Hotel - Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

The pool is closed until further notice

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at My Tower Hotel - Surabaya
132
Number of floors in My Tower Hotel - Surabaya
22
Another facilities in My Tower Hotel - Surabaya
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in My Tower Hotel - Surabaya

What are available facilities at My Tower Hotel - Surabaya?
There are top facilites at My Tower Hotel - Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Tower Hotel - Surabaya?
The standard check-in time at My Tower Hotel - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Tower Hotel - Surabaya provide breakfast?
Yes, My Tower Hotel - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of My Tower Hotel - Surabaya?
My Tower Hotel - Surabaya is a 3.0-star hotel.
How many floors does My Tower Hotel - Surabaya have?
My Tower Hotel - Surabaya has 22 floors.
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More Reviews from Other Guests in My Tower Hotel - Surabaya

7.8
Pleasant
From 6,252 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.7

Meal

7.7

Location

7.9

Service and Facilites

7.7

Summarized by AI

Commonly described as a comfortable and convenient accommodation, this hotel is appreciated for its cleanliness, friendly staff, and strategic location. Guests consistently highlight the comfortable rooms and the ease of access to various attractions and amenities. The positive experiences underscore the hotel's commitment to providing a pleasant stay for both leisure and business travelers.
City View
Guests rave about the amazing city views from the hotel. The beautiful scenery enhances the overall experience, making stays memorable and enjoyable. Many reviewers specifically mention the stunning views as a highlight of their visit.
Room Service
While specific reviews about room service are limited, the hotel generally receives positive feedback for its comprehensive facilities and services. Guests appreciate the convenience and comfort of having amenities readily available, suggesting that room service contributes to a satisfying and hassle-free stay.
Breakfast Variety
Guests appreciate the diverse and high-quality breakfast options available at the hotel. The varied breakfast offerings add positively to the overall stay experience, ensuring guests start their day well-fed and satisfied.
People often mention about My Tower Hotel - Surabaya
All
Bedroom (210)
Ambiance (190)
Bathroom (171)
Staff Friendliness (143)
Hotel Area (138)
Accessibility (123)
Surroundings (115)
Check-in/out Time (104)
Room Space (103)
Distance to City Center (93)
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Traveler Reviews My Tower Hotel - Surabaya

Number of reviews per page
20
40
Customer reviews
D***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 day(s) ago
The bed felt like it was about to collapse, it kept making noises when I went to sleep, and there was no soap in the bathroom. They only gave me soap when it was almost dawn. There was no coffee maker like the menu description said, the towels were awful, and there was no TV.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 7 day(s) ago
Once is enough... Not to be repeated. The corridors are quiet and stuffy. The room is super dirty. The sheets and pillows are brownish, stained. Lots of insects and cockroaches. I've asked to change rooms twice, but it's still the same, which means the rooms are all dirty. The AC is hot. The bathroom is dirty.
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1 people find it helpful
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FRANCISCA A.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 1 week(s) ago
Cleanliness is still lacking, but it is still comfortable to stay in.
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1 people find it helpful
D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
In short, you won't regret staying at this hotel.
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K***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 1 week(s) ago
It's really dirty, it seems like the bedcovers weren't washed, just arranged... The power outlets are all broken, the AC is leaking, the sink is clogged, the AC doesn't work... I think for that price it's expensive and not worth it... I've reported it to the staff, they just said they'll check it later, but they never did.
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D***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Great, clean, environmentally friendly, beautiful
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Galang F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Good level 4, good and nice, strategic location in Surabaya industry
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, check-in process is fast
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice place to stay, always come back
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Galang F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Well, nice city view
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1 people find it helpful
S***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
This hotel is good value for money—comfortable enough with standard amenities, but don't expect too much. It's suitable if your priorities are price and location, not luxury.
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1 people find it helpful
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Roy K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
For that price, it's worth it...
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F***y
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
It was a real shame, when I opened the cupboard there were insects.
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t***s
icon-Transit
Transit
icon-origin-TRAVELOKA
7.7
/10
Reviewed 4 week(s) ago
The bed was still dirty under the sheets, and the place was very quiet. There was an additional fee, and it had to be paid in cash; no QRIS. The downstairs lobby was creepy, not like a hotel.
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1 people find it helpful
k***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Keep it up, very good for that price
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
Recommended for transit, but less attractive for overnight stays.
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1 people find it helpful
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Bustanul A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly service, clean place
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is comfortable and quiet, close to the bus stop
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2 people find it helpful
V***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Very dirty place, AC leaks, dirty room
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Okay, just for a 3 hour transit, to relieve fatigue
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1 people find it helpful
Number of reviews per page
20
40

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Others 4 My Tower Hotel - Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 6,252 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.7

Meal

7.7

Location

7.9

Service and Facilites

7.7

Summarized by AI

Commonly described as a comfortable and convenient accommodation, this hotel is appreciated for its cleanliness, friendly staff, and strategic location. Guests consistently highlight the comfortable rooms and the ease of access to various attractions and amenities. The positive experiences underscore the hotel's commitment to providing a pleasant stay for both leisure and business travelers.
City View
Guests rave about the amazing city views from the hotel. The beautiful scenery enhances the overall experience, making stays memorable and enjoyable. Many reviewers specifically mention the stunning views as a highlight of their visit.
Room Service
While specific reviews about room service are limited, the hotel generally receives positive feedback for its comprehensive facilities and services. Guests appreciate the convenience and comfort of having amenities readily available, suggesting that room service contributes to a satisfying and hassle-free stay.
Breakfast Variety
Guests appreciate the diverse and high-quality breakfast options available at the hotel. The varied breakfast offerings add positively to the overall stay experience, ensuring guests start their day well-fed and satisfied.
People often mention about My Tower Hotel - Surabaya
All
Bedroom (210)
Ambiance (190)
Bathroom (171)
Staff Friendliness (143)
Hotel Area (138)
Accessibility (123)
Surroundings (115)
Check-in/out Time (104)
Room Space (103)
Distance to City Center (93)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews My Tower Hotel - Surabaya

Number of reviews per page
20
40
Customer reviews
D***a
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 day(s) ago
The bed felt like it was about to collapse, it kept making noises when I went to sleep, and there was no soap in the bathroom. They only gave me soap when it was almost dawn. There was no coffee maker like the menu description said, the towels were awful, and there was no TV.
Translated by Google Icon
See original
Find this review helpful?
W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 7 day(s) ago
Once is enough... Not to be repeated. The corridors are quiet and stuffy. The room is super dirty. The sheets and pillows are brownish, stained. Lots of insects and cockroaches. I've asked to change rooms twice, but it's still the same, which means the rooms are all dirty. The AC is hot. The bathroom is dirty.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
FRANCISCA A.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 1 week(s) ago
Cleanliness is still lacking, but it is still comfortable to stay in.
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1 people find it helpful
D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
In short, you won't regret staying at this hotel.
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K***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 1 week(s) ago
It's really dirty, it seems like the bedcovers weren't washed, just arranged... The power outlets are all broken, the AC is leaking, the sink is clogged, the AC doesn't work... I think for that price it's expensive and not worth it... I've reported it to the staff, they just said they'll check it later, but they never did.
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D***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Great, clean, environmentally friendly, beautiful
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Galang F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Good level 4, good and nice, strategic location in Surabaya industry
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, check-in process is fast
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice place to stay, always come back
Find this review helpful?
Galang F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Well, nice city view
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1 people find it helpful
S***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
This hotel is good value for money—comfortable enough with standard amenities, but don't expect too much. It's suitable if your priorities are price and location, not luxury.
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1 people find it helpful
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Roy K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
For that price, it's worth it...
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F***y
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
It was a real shame, when I opened the cupboard there were insects.
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Find this review helpful?
t***s
icon-Transit
Transit
icon-origin-TRAVELOKA
7.7
/10
Reviewed 4 week(s) ago
The bed was still dirty under the sheets, and the place was very quiet. There was an additional fee, and it had to be paid in cash; no QRIS. The downstairs lobby was creepy, not like a hotel.
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1 people find it helpful
k***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Keep it up, very good for that price
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
Recommended for transit, but less attractive for overnight stays.
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1 people find it helpful
Profile Picture
Bustanul A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly service, clean place
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2 people find it helpful
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The place is comfortable and quiet, close to the bus stop
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2 people find it helpful
V***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Very dirty place, AC leaks, dirty room
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Okay, just for a 3 hour transit, to relieve fatigue
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1 people find it helpful
Number of reviews per page
20
40