My Tower Hotel - Surabaya

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7.9
Pleasant
6,535 reviews

What Guests Say About Their Stay

e***n

8.5
/ 10
The room was very comfortable, the staff was friendly, the bathroom was clean, and the water heater worked well.
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A***a

8.5
/ 10
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
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A***a

8.5
/ 10
I am very satisfied staying at this hotel. The location is strategic, close to the city center and places to eat. The room is clean, tidy, and the facilities are complete. The staff is very friendly and helpful during my stay. The breakfast provided is also delicious with many choices. The swimming pool is clean and comfortable to relax. I will definitely come back again if I visit this city. Highly recommended!
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A***a

8.5
/ 10
a pleasant experience. The rooms are clean, comfortable, and equipped with adequate facilities such as AC, TV, and Wi-Fi. The hotel staff is very friendly and responsive to guest needs. The location is strategic, easy to reach, and close to various eateries and tourist areas. The hotel atmosphere is calm and suitable for resting. With a fairly affordable price, this hotel provides satisfactory service and is worth recommending.
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A***a

8.5
/ 10
This hotel offers a comfortable stay experience with complete facilities. The rooms are clean, spacious, and equipped with comfortable beds. The staff service is very friendly and responsive to guest needs. The breakfast served is varied and delicious. Strategic location, close to the city center and tourist attractions. The hotel atmosphere is quiet, suitable for resting. Fast and stable Wi-Fi. Overall, this hotel provides a satisfying stay experience and is worth recommending.
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In the Area
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Continent My Tower Hotel, Surabaya - Rungkut My Tower Hotel - Surabaya is a hotel is located at Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around My Tower Hotel - Surabaya

Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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Exterior My Tower Hotel - Surabaya
Common Space 2 My Tower Hotel - Surabaya

Discover More About My Tower Hotel - Surabaya

Discover the Comfort of My Tower Hotel - Surabaya

For Australian travellers planning a trip to the vibrant city of Surabaya in Jawa Timur, Indonesia, finding the perfect place to stay is key to a memorable experience. My Tower Hotel - Surabaya offers a compelling blend of comfort, convenience, and local charm, making it an excellent choice for those seeking a home away from home. With its strategic location and a commitment to guest satisfaction, My Tower Hotel - Surabaya aims to provide a relaxing and enjoyable stay for all its visitors. Rates at My Tower Hotel - Surabaya start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of My Tower Hotel - Surabaya

My Tower Hotel - Surabaya is situated in the bustling heart of Surabaya, specifically in the Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292. This prime location places you within easy reach of the city's dynamic energy, yet offers a peaceful retreat after a day of exploration. The hotel is conveniently located approximately 30 minutes by car from Juanda International Airport (SUB), providing a straightforward journey for arriving guests. For those looking to navigate the city, public transport options are readily available, and the hotel's central position means many of Surabaya's key attractions and business districts are accessible with relative ease. The surrounding area is known for its lively atmosphere, with a good mix of modern amenities and local flavour, offering a glimpse into the everyday life of Surabaya.

Guest Facilities and Services at My Tower Hotel - Surabaya

Guest facilities at My Tower Hotel - Surabaya are designed to cater to the needs of modern travellers, ensuring a comfortable and convenient stay. The hotel provides essential amenities such as complimentary Wi-Fi, allowing you to stay connected throughout your visit. A 24-hour front desk is available to assist with any queries or requests, ensuring round-the-clock support. For those who appreciate a good start to their day, the hotel offers breakfast options that aim to satisfy diverse palates, potentially including local Indonesian delights and familiar international choices, much like the café culture appreciated by Australians. Secure luggage storage is also available, providing peace of mind for guests who wish to explore before check-in or after check-out.

Room Information and Stay Experience at My Tower Hotel - Surabaya

My Tower Hotel - Surabaya offers a range of well-appointed rooms designed to provide a restful and comfortable environment. The variety of available rooms ensures that whether you are travelling solo, as a couple, or with family, you can find accommodation that suits your needs. The Room types of My Tower Hotel - Surabaya are thoughtfully furnished, with a focus on cleanliness and modern comforts. Guests can expect comfortable bedding, effective air conditioning to ensure a pleasant temperature regardless of the outside weather, and clean, well-maintained bathrooms. The hotel strives to create a serene atmosphere, allowing you to unwind and recharge after your travels or a busy day in Surabaya.

Recommended Nearby Dining and Cafes around My Tower Hotel - Surabaya

Surabaya is a city renowned for its culinary diversity, and My Tower Hotel - Surabaya is ideally positioned to allow guests to explore its vibrant food scene. Within easy reach of the hotel, you'll discover a plethora of dining options, from local eateries serving authentic Indonesian cuisine to modern cafes offering a relaxed atmosphere for a coffee or a light meal. The proximity to local markets also presents an opportunity to sample fresh produce and regional specialties. Whether you're craving a hearty breakfast, a casual lunch, or an exquisite dinner, the surrounding area provides ample choices to satisfy your taste buds and immerse you in the local gastronomic culture.

Popular Attractions and Activities near My Tower Hotel - Surabaya

Surabaya, the capital of East Java, is rich in history and culture, offering a variety of attractions for visitors. While staying at My Tower Hotel - Surabaya, you can easily explore some of the city's most significant landmarks. Consider visiting the historic Sampoerna Museum to learn about the city's tobacco heritage, or explore the grandeur of the House of Sampoerna. For a glimpse into religious diversity, the Ampel Mosque and the Cheng Ho Mosque are notable sites. Nature enthusiasts might enjoy a visit to the Mangrove Forest Education Centre Wonorejo for a breath of fresh air and a look at local ecosystems. The Tugu Pahlawan (Heroes Monument) stands as a powerful symbol of Indonesia's struggle for independence and is a must-see for understanding the nation's history. If you are looking for other activities around My Tower Hotel - Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to My Tower Hotel - Surabaya from the Airport

Navigating your journey from Juanda International Airport (SUB) to My Tower Hotel - Surabaya is straightforward, with several convenient transportation options available. For a seamless arrival, you can opt for an Airport transfer service, which can be pre-booked for your convenience. Alternatively, public metered taxis are readily available at the airport's designated taxi stands. Rideshare services also operate in Surabaya and offer another accessible way to reach your destination. For those who prefer public transport, airport shuttle buses may provide a more economical option, connecting you to various points within the city from where you can continue your journey to the hotel. My Tower Hotel - Surabaya airport transfer options are designed to suit different preferences and budgets.

Summary of Why You Should Choose My Tower Hotel - Surabaya

My Tower Hotel - Surabaya stands out as an excellent choice for travellers seeking a comfortable and well-located accommodation in Surabaya. Its key highlights include:

  • A convenient location that provides easy access to the city's attractions and amenities.
  • Friendly and helpful service from a dedicated 24-hour front desk team.
  • Comfortable and clean rooms designed for a relaxing stay.
  • Proximity to local dining and cultural experiences.

To ensure you secure the best rates for your stay, it is recommended to Check room availability at My Tower Hotel - Surabaya and Book My Tower Hotel - Surabaya through Traveloka. For those looking to explore other accommodation options, you can Book budget hotels in Jawa Timur. Additionally, to complete your travel arrangements, you can Easily book domestic and international flights at low prices.

All facilities in My Tower Hotel - Surabaya

Common Space My Tower Hotel - Surabaya
Common Space
Exterior My Tower Hotel - Surabaya
Exterior
Others My Tower Hotel - Surabaya
Others

Food and Drinks

  • Buffet breakfast

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Laundry

Accommodation Policy & General Information in My Tower Hotel - Surabaya

General Check-in Instructions

The pool is closed until further notice

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at My Tower Hotel - Surabaya
132
Number of floors in My Tower Hotel - Surabaya
22
Another facilities in My Tower Hotel - Surabaya
Buffet breakfast, Free WiFi, Family room, Heater, Swimming pool

Frequently asked questions about My Tower Hotel - Surabaya

What are available facilities at My Tower Hotel - Surabaya?
There are top facilites at My Tower Hotel - Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Tower Hotel - Surabaya?
The standard check-in time at My Tower Hotel - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Tower Hotel - Surabaya provide breakfast?
Yes, My Tower Hotel - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of My Tower Hotel - Surabaya?
My Tower Hotel - Surabaya has a 3.0-star rating.
How many floors does My Tower Hotel - Surabaya have?
My Tower Hotel - Surabaya has 22.
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My Tower Hotel - Surabaya reviews and ratings

7.9
Pleasant
From 6,535 reviews
Provided by travellers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.8

Location

8.0

Service and Facilites

7.7

People often mention about My Tower Hotel - Surabaya
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Bedroom (256)
Ambiance (231)
Bathroom (210)
Staff Friendliness (171)
Hotel Area (162)
Accessibility (138)
Surroundings (129)
Room Space (119)
Check-in/out Time (116)
Distance to City Center (108)
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Traveller Reviews My Tower Hotel - Surabaya

Number of reviews per page
20
40
Customer reviews
Z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Nice, comfortable, cozy, really nice.
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
The staff was very friendly and informative.
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l***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the place is comfortable.
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1 people find it helpful
martha
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Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
There were no tissues, shampoo, soap, it was completely empty, there were only small cockroaches and sheets with lots of stains.
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Dhita A. P.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
It was actually nice, but the first time I arrived, there were 3 cockroaches at the cashier, and the water was the craziest. The water in room 1751 smelled like sewage 😞 to the point where I didn't dare take a shower.
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F***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The elevator smells, the room is full of cockroaches.
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1 people find it helpful
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Yudierwanto
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Top notch, comfortable. I'll stay here next time.
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1 people find it helpful
E***c
icon-Business
Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
Not recommended here, it's terrible! I booked one Junior Twin room and one Deluxe room for three people, staying for two nights. As soon as I entered the room, I immediately smelled of cigarettes, it was dirty, the walls were damaged, and even worse, there were lots of baby cockroaches. The bathroom was dirty, and the water smelled. The sheets, pillows, and towels were also dirty and smelly. There was no soap or shampoo at all. I asked to change rooms, but the receptionist didn't know which rooms were clean and instead told me to check them myself. I ended up going up and down the stairs to check the rooms. Some of the rooms were in the same condition. I ended up getting a similar room, except there were no cockroaches and the walls were a bit better. The rest of the room was the same: still dirty, the water smelled, the towels and sheets were unclean, and there was still no soap or shampoo. Breakfast is limited to six people in the cafeteria. The menu is only Indomie noodles and fried rice. If you exceed the quota, you can get a boxed meal from the reception. The hotel parking lot is dark, the elevator is dirty and smells of cigarettes, the hotel floor looks like it is rarely cleaned.
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1 people find it helpful
E***c
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Business
icon-origin-TRAVELOKA
5.3
/10
Reviewed 3 week(s) ago
Not recommended here, it's terrible! I booked one Junior Twin and one Deluxe room for three people for two nights. As soon as I entered the room, it smelled of cigarettes, was dirty, had many damaged walls, and even worse, there were lots of baby cockroaches. The bathroom was dirty, and the water smelled. The sheets, pillows, and towels were also dirty and smelly. There was no soap or shampoo at all. I asked for a room change, but the receptionist didn't know which rooms were clean and instead told me to check them myself. I ended up going up and down to check the rooms. Several rooms were in the same condition. I ended up getting a similar room, but without the cockroaches and the walls were a bit better. The rest were just as dirty: the water smelled, the towels and sheets were dirty, and there was still no soap or shampoo. Breakfast is limited to 6 people in the cafe. The menu is just Indomie noodles and fried rice... If you exceed the quota, you can get a boxed meal from the reception. The hotel parking lot is dark, the elevator is dirty and smells of cigarettes, and the hotel floors appear rarely cleaned.
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1 people find it helpful
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omar m. f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 3 week(s) ago
The bathroom smelled like sewage, and the bed was infested with cockroaches. The cleanliness was poor. It was difficult to find the lobby.
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eka l.
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5.3
/10
Reviewed 3 week(s) ago
The AC is not cold and cleanliness is lacking.
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I***H
icon-origin-TRAVELOKA
5.8
/10
Reviewed 4 week(s) ago
Please improve the service and cleanliness. To the hotel management, perhaps they could renovate and re-examine the layout and lighting in the hotel, because the hotel atmosphere is very scary. To the hotel staff, please be more friendly 😬. I stayed for 2 nights, booked, paid, and checked in. At night the atmosphere was very scary, I immediately decided to check out. When checking out that night, the receptionist was indifferent, did not ask why I checked out even though I had only checked in that afternoon. Maybe my advice is to be more considerate of guests who are intending to vacation in the Surabaya area. The hotel is not maintaining cleanliness.
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2 people find it helpful
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joko p.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
Affordable price. Spacious rooms. Convenient location close to town. The receptionist wasn't very friendly, though. Otherwise, it was fine.
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2 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
As for the service, it was friendly and the information was clear. As a guest, my suggestion is that parking should be free so we can get in and out without paying for parking.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
7.2
/10
Reviewed 5 week(s) ago
Requesting early check-in wasn't possible, even though it was available on the app. When I got there, I was asked to upgrade, and my original check-in ended up being forfeited, huhu.
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Verified Traveler
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Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The rooms were filthy, dirty, and smelly. The staff were unfriendly and didn't provide good directions.
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1 people find it helpful
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Cahya D.
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5.0
/10
Reviewed 7 week(s) ago
The worst accommodation I've ever stayed in. The rooms are haunted, infested with cockroaches, and the lights go out. Please fix this!
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2 people find it helpful
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Okay, it's not as bad as I imagined for that price, it's okay for me.
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2 people find it helpful
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Madhava D. G.
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10.0
/10
Reviewed 8 week(s) ago
Excellent place, clean, and peaceful rooms. Can enjoy for family stay too.
3 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
The staff was very friendly, but the bathroom water was brackish/salty and the bathroom door ventilation was broken, and the check-in/check-out times were different.
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1 people find it helpful
Number of reviews per page
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