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My Tower Hotel - Surabaya
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My Tower Hotel - Surabaya
Hotels
7.7
/10
Pleasant
5,754 reviews
What Guests Say About Their Stay
Accessibility (86)
Surroundings (81)
Room Space (78)
Staff Friendliness (76)
A***a
8.5
/ 10
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
Selvia Y. S.
9.7
/ 10
Very comfortable and quiet hotel, the reception staff, restaurant and housekeeping are very friendly. The rooms and swimming pool are also clean. Highly recommended for those who like a quiet atmosphere, because it is far from the crowds.
In the Area
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in My Tower Hotel - Surabaya
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What's around My Tower Hotel - Surabaya
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Discover More About My Tower Hotel - Surabaya
note: hotel was previously named My Tower Hotel Surabaya
Location
My Tower Hotel - Surabaya is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo.
About My Tower Hotel - Surabaya
For you, travelers who wish to travel comfortably on a budget, My Tower Hotel - Surabaya is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, My Tower Hotel - Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at My Tower Hotel - Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at My Tower Hotel - Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Tower Hotel - Surabaya.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from My Tower Hotel - Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, My Tower Hotel - Surabaya is the right place to stay.
All facilities in My Tower Hotel - Surabaya
Common Space
Exterior
Others
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Hotel Services
- Early Check-in
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Laundry
Food and Drinks
- Buffet breakfast
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in My Tower Hotel - Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
The pool is closed until further notice
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at My Tower Hotel - Surabaya | 132 |
Number of floors in My Tower Hotel - Surabaya | 22 |
Another facilities in My Tower Hotel - Surabaya | 24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area |
Frequently asked questions about My Tower Hotel - Surabaya
What are available facilities at My Tower Hotel - Surabaya?
There are top facilites at My Tower Hotel - Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Tower Hotel - Surabaya?
The standard check-in time at My Tower Hotel - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Tower Hotel - Surabaya provide breakfast?
Yes, My Tower Hotel - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in My Tower Hotel - Surabaya
Traveloka (5,754)
7.7
Pleasant
From 5,754 reviews
Provided by travellers on
Cleanliness
7.5
Room Comfort
7.6
Meal
7.7
Location
7.9
Service and Facilites
7.7
People often mention about My Tower Hotel - Surabaya
All
Bedroom (136)
Ambiance (134)
Bathroom (111)
Staff Friendliness (104)
Hotel Area (99)
Surroundings (82)
Accessibility (81)
Check-in/out Time (75)
Room Space (68)
Soundproof (62)
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Traveller Reviews My Tower Hotel - Surabaya
Number of reviews per page
20
40
Customer reviews
S***i
Staycation
8.5
/10
Reviewed 4 day(s) ago
The price is relatively affordable compared to typical apartment prices. I'm quite a regular here.
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B***g
Business
5.4
/10
Reviewed 5 day(s) ago
When I checked in, I was very surprised because the room floor was very dirty and I took a photo above of the stained bedsheets. I asked to move rooms but was not allowed on the grounds that the CS would clean it. After waiting for 45 minutes, the CS came and apologized for the long time and said it was the former AC unit that had not been cleaned. Help the management to be more aware of the customers. I input this so that this will be better in the future and not carelessly done. Thank you
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F***i
Transit
10.0
/10
Reviewed 6 day(s) ago
The room is really comfortable, I really like it, I want to go there again next time :)
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1 people find it helpful
A***y
10.0
/10
Reviewed 6 day(s) ago
okay great
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D***n
Leisure
5.7
/10
Reviewed 1 week(s) ago
The sheets and blanket were dirty. I asked for them to be replaced immediately, but they took ages to arrive. Breakfast wasn't a buffet, but a boxed meal.
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l***a
8.8
/10
Reviewed 1 week(s) ago
For that price and a clean room, I think it's really worth it.
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P***o
Staycation
8.5
/10
Reviewed 2 week(s) ago
Please brighten the lights in the room for a 3-hour transit, don't make it dim.
It gives a scary feeling.
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D***d
9.1
/10
Reviewed 2 week(s) ago
Cleanliness is decent, location is great, price is great
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1 people find it helpful
D***n
Business
5.4
/10
Reviewed 3 week(s) ago
There are lots of spider webs on the ceiling, never cleaned. Lots of small cockroaches. Dark room.
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E***a
Transit
7.2
/10
Reviewed 3 week(s) ago
The entrance wasn't clear. There was only a parking lot with an entrance leading to the elevator. The lobby was on the 5th floor, and there was no security guard to ask.
The building looked old and poorly maintained.
The sofas were very dirty.
The facilities were lacking.
If you were a little late, the 50,000 rupiah deposit was immediately taken.
The lighting was very dim.
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2 people find it helpful
W***k
9.4
/10
Reviewed 3 week(s) ago
Good hotel with cheap price
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1 people find it helpful
M***a
8.1
/10
Reviewed 3 week(s) ago
Friendly, helpful staff, nice pool
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M***l
Leisure
6.4
/10
Reviewed 3 week(s) ago
Ask for ToLong Beetcaverr, it must be clean, lots of dust and dirt
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2 people find it helpful
A***a
Staycation
8.5
/10
Reviewed 3 week(s) ago
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
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R***Y
8.1
/10
Reviewed 4 week(s) ago
The hotel has big rooms and the AC is cold, but it seems like the sheets haven't been changed and the place is quiet, far from everywhere, especially since there's no food canteen at all, so you have to order GoFood.
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2 people find it helpful
P***s
Staycation
8.2
/10
Reviewed 4 week(s) ago
friendly staff, spacious room but the room and bathroom are not very clean
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1 people find it helpful
r***a
5.0
/10
Reviewed 5 week(s) ago
There was no security and it was unclear where the lobby was because it was dark and dimly lit. The lobby was apparently on the 5th floor. No cars were allowed to enter for pick-up, so we had to walk to the front of the Indomaret carrying heavy suitcases.
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P***o
Leisure
8.5
/10
Reviewed 5 week(s) ago
It's pretty good for the price and comfort.
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k***d
8.5
/10
Reviewed 5 week(s) ago
Good but I don’t like the bathroom
1 people find it helpful
R***o
Staycation
8.0
/10
Reviewed 5 week(s) ago
minimal directions, okay service, building and room facilities are not bad but not good either.
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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