My Tower Hotel - Surabaya

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7.8
/10
Pleasant
6,575 reviews

What Guests Say About Their Stay

e***n

8.5
/ 10
The room was very comfortable, the staff was friendly, the bathroom was clean, and the water heater worked well.
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A***a

8.5
/ 10
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
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A***a

8.5
/ 10
I am very satisfied staying at this hotel. The location is strategic, close to the city center and places to eat. The room is clean, tidy, and the facilities are complete. The staff is very friendly and helpful during my stay. The breakfast provided is also delicious with many choices. The swimming pool is clean and comfortable to relax. I will definitely come back again if I visit this city. Highly recommended!
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A***a

8.5
/ 10
a pleasant experience. The rooms are clean, comfortable, and equipped with adequate facilities such as AC, TV, and Wi-Fi. The hotel staff is very friendly and responsive to guest needs. The location is strategic, easy to reach, and close to various eateries and tourist areas. The hotel atmosphere is calm and suitable for resting. With a fairly affordable price, this hotel provides satisfactory service and is worth recommending.
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A***a

8.5
/ 10
This hotel offers a comfortable stay experience with complete facilities. The rooms are clean, spacious, and equipped with comfortable beds. The staff service is very friendly and responsive to guest needs. The breakfast served is varied and delicious. Strategic location, close to the city center and tourist attractions. The hotel atmosphere is quiet, suitable for resting. Fast and stable Wi-Fi. Overall, this hotel provides a satisfying stay experience and is worth recommending.
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In the Area
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Continent My Tower Hotel, Surabaya - Rungkut My Tower Hotel - Surabaya is a hotel is located at Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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My Tower Hotel - Surabaya Address: Map & Location

Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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Exterior My Tower Hotel - Surabaya
Common Space 2 My Tower Hotel - Surabaya

Discover More About My Tower Hotel - Surabaya

note: hotel was previously named Continent My Tower Hotel, Surabaya - Rungkut

Location
My Tower Hotel - Surabaya is a hotel is located at Tenggilis Mejoyo.

About My Tower Hotel - Surabaya

For you, travelers who wish to travel comfortably on a budget, My Tower Hotel - Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, My Tower Hotel - Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at My Tower Hotel - Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at My Tower Hotel - Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Tower Hotel - Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from My Tower Hotel - Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, My Tower Hotel - Surabaya is the right place to stay.

All facilities in My Tower Hotel - Surabaya

Common Space My Tower Hotel - Surabaya
Common Space
Exterior My Tower Hotel - Surabaya
Exterior
Others My Tower Hotel - Surabaya
Others

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry

Food and Drinks

  • Buffet breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in My Tower Hotel - Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

The pool is closed until further notice

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at My Tower Hotel - Surabaya
132
Number of floors in My Tower Hotel - Surabaya
22
Another facilities in My Tower Hotel - Surabaya
24-hour room service, Room service, Safety deposit box, WiFi in public area, Early Check-in

Frequently asked question in My Tower Hotel - Surabaya

What are available facilities at My Tower Hotel - Surabaya?
There are top facilites at My Tower Hotel - Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at My Tower Hotel - Surabaya?
Check-in time at My Tower Hotel - Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does My Tower Hotel - Surabaya provide breakfast?
Yes, My Tower Hotel - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of My Tower Hotel - Surabaya?
My Tower Hotel - Surabaya is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does My Tower Hotel - Surabaya have?
My Tower Hotel - Surabaya has 22 floors.
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More Reviews from Other Guests in My Tower Hotel - Surabaya

7.8
Pleasant
From 6,575 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.8

Location

8.0

Service and Facilites

7.7

People often mention about My Tower Hotel - Surabaya
All
Bedroom (244)
Ambiance (222)
Bathroom (201)
Staff Friendliness (163)
Hotel Area (156)
Accessibility (134)
Surroundings (126)
Room Space (116)
Check-in/out Time (114)
Distance to City Center (105)
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Most Recent
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Traveler Reviews My Tower Hotel - Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Cahya D.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The worst accommodation I've ever stayed in. The rooms are haunted, infested with cockroaches, and the lights go out. Please fix this!
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Okay, it's not as bad as I imagined for that price, it's okay for me.
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1 people find it helpful
Profile Picture
Madhava D. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent place, clean, and peaceful rooms. Can enjoy for family stay too.
1 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
The staff was very friendly, but the bathroom water was brackish/salty and the bathroom door ventilation was broken, and the check-in/check-out times were different.
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1 people find it helpful
B***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Nice city view. Nice reservation.
Find this review helpful?
a***m
icon-origin-TRAVELOKA
7.5
/10
Reviewed 4 week(s) ago
The room was awful, smelling of cigarettes upon entering. The bed was sagging, dirty, and the towels and sheets were shabby. The heater worked fine, and the AC worked.
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3 people find it helpful
M***M
icon-Medical
Medical
icon-origin-TRAVELOKA
5.6
/10
Reviewed 4 week(s) ago
The AC is not cold, the TV does not work. Also, there are minimal directions to access the room. I will not stay here again.
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1 people find it helpful
Y***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
The room was absolutely filthy, with mosquitoes and cockroaches everywhere. The bed was infested with mites, and everyone felt itchy as soon as they lay down. The lighting in the room was like a haunted house. As soon as I entered the room, I felt uncomfortable and canceled my stay, but there was no refund. As a result, my two-night stay was refunded for one night, which was better than getting a refund for the other night. Highly not recommended, even though it was a good place to stop and rest.
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1 people find it helpful
M***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
24-hour staff is always available, so it's okay for transit.
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1 people find it helpful
F***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The service was okay, the wait was a bit long to check-in, the room was clean.
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k***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Thank you for your service.
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2 people find it helpful
M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Think twice about booking here, don't believe it if it looks good when you see it on social media.
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5 people find it helpful
e***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room was very comfortable, the staff was friendly, the bathroom was clean, and the water heater worked well.
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2 people find it helpful
Profile Picture
Choirul A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel is located in an industrial complex but remains comfortable due to the atmosphere, cleanliness, friendliness & proximity to Alfamart, just a short walk and you'll arrive.
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1 people find it helpful
Z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice place, good service.
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3 people find it helpful
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
According to the application, it is comfortable and reliable.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 8 week(s) ago
It was okay, but the only downside was that the hotel didn't pay enough attention to cleanliness. The showerhead was dirty and stained, and the towels were musty. The door handle was broken, which was a bit scary.
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2 people find it helpful
H***i
icon-origin-TRAVELOKA
8.6
/10
Reviewed 9 week(s) ago
There were lots of small animals. The sheets looked like they were stained, and the tables and chairs were all dirty. The towels were also scattered around, as if someone had used them :(
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3 people find it helpful
Wahyu A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is clean and the staff is also nice.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Nice and not crowded, rooms are okay.
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1 people find it helpful
Number of reviews per page
20
40

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Others 4 My Tower Hotel - Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 6,575 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.8

Location

8.0

Service and Facilites

7.7

People often mention about My Tower Hotel - Surabaya
All
Bedroom (244)
Ambiance (222)
Bathroom (201)
Staff Friendliness (163)
Hotel Area (156)
Accessibility (134)
Surroundings (126)
Room Space (116)
Check-in/out Time (114)
Distance to City Center (105)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews My Tower Hotel - Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Cahya D.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The worst accommodation I've ever stayed in. The rooms are haunted, infested with cockroaches, and the lights go out. Please fix this!
Translated by Google Icon
See original
1 people find it helpful
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Okay, it's not as bad as I imagined for that price, it's okay for me.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Madhava D. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent place, clean, and peaceful rooms. Can enjoy for family stay too.
1 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
The staff was very friendly, but the bathroom water was brackish/salty and the bathroom door ventilation was broken, and the check-in/check-out times were different.
Translated by Google Icon
See original
1 people find it helpful
B***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Nice city view. Nice reservation.
Find this review helpful?
a***m
icon-origin-TRAVELOKA
7.5
/10
Reviewed 4 week(s) ago
The room was awful, smelling of cigarettes upon entering. The bed was sagging, dirty, and the towels and sheets were shabby. The heater worked fine, and the AC worked.
Translated by Google Icon
See original
3 people find it helpful
M***M
icon-Medical
Medical
icon-origin-TRAVELOKA
5.6
/10
Reviewed 4 week(s) ago
The AC is not cold, the TV does not work. Also, there are minimal directions to access the room. I will not stay here again.
Translated by Google Icon
See original
1 people find it helpful
Y***g
icon-origin-TRAVELOKA
5.0
/10
Reviewed 4 week(s) ago
The room was absolutely filthy, with mosquitoes and cockroaches everywhere. The bed was infested with mites, and everyone felt itchy as soon as they lay down. The lighting in the room was like a haunted house. As soon as I entered the room, I felt uncomfortable and canceled my stay, but there was no refund. As a result, my two-night stay was refunded for one night, which was better than getting a refund for the other night. Highly not recommended, even though it was a good place to stop and rest.
Read More
Translated by Google Icon
See original
1 people find it helpful
M***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
24-hour staff is always available, so it's okay for transit.
Translated by Google Icon
See original
1 people find it helpful
F***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The service was okay, the wait was a bit long to check-in, the room was clean.
Translated by Google Icon
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Find this review helpful?
k***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Thank you for your service.
Translated by Google Icon
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2 people find it helpful
M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Think twice about booking here, don't believe it if it looks good when you see it on social media.
Translated by Google Icon
See original
5 people find it helpful
e***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The room was very comfortable, the staff was friendly, the bathroom was clean, and the water heater worked well.
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Choirul A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel is located in an industrial complex but remains comfortable due to the atmosphere, cleanliness, friendliness & proximity to Alfamart, just a short walk and you'll arrive.
Translated by Google Icon
See original
1 people find it helpful
Z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice place, good service.
Translated by Google Icon
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3 people find it helpful
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
According to the application, it is comfortable and reliable.
Translated by Google Icon
See original
1 people find it helpful
H***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 8 week(s) ago
It was okay, but the only downside was that the hotel didn't pay enough attention to cleanliness. The showerhead was dirty and stained, and the towels were musty. The door handle was broken, which was a bit scary.
Translated by Google Icon
See original
2 people find it helpful
H***i
icon-origin-TRAVELOKA
8.6
/10
Reviewed 9 week(s) ago
There were lots of small animals. The sheets looked like they were stained, and the tables and chairs were all dirty. The towels were also scattered around, as if someone had used them :(
Translated by Google Icon
See original
3 people find it helpful
Wahyu A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is clean and the staff is also nice.
Translated by Google Icon
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Nice and not crowded, rooms are okay.
Translated by Google Icon
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1 people find it helpful
Number of reviews per page
20
40