Overall Ratings & Reviews The Ritz-Carlton, St. Thomas

I enjoyed my stay at the Ritz Carlton. The views, food, staff, location and hospitality was top notch. I would highly recommend if considering staying here.

Really expensive, nothing to do in premises, Very expensive for what you get Restaurant food average, Service in some areas really rude No transportation to airport or downtown Transportation very expensive Use taxi, private transportation $299.99 one way from airport to hotel

Besides the people nexts door from us was watching us thru the side of the hole in the wall everything was ok the food was very overpriced breakfast for 2 ppl shouldn’t be $100 a day, the people are very different some of the staff don’t talk to you like the ppl that stay on the resort as well just nice but not a friendly place to stay but the staff and everything was ok . Don’t know if I would book again

This place was phenomenal! The service was next level and the property was impeccable! I can’t wait to come back in December!

Great staff especially the valet

Beautiful property

This is a beautiful Resort! The staff is amazing! Highly recommend

Amazing areas, great stafg

I think the food could have been better. The options were very limited

Enjoyed everything

Best amenities and service ever. Grounds are well kept and beautiful. Food is great and views are amazing.

Spectacular Caribbean experience! Genuinely warm and accommodating staff!

Horrible hotel. No one ever comes to pick you up at your room, showers don’t work terrible water pressure, air condition don’t work. Charge high prices should give you better stay and management at hotel is terrible and unprofessional

It would be nice if they offered snack options The coffee Cfe closed early 4pm and no other options after that unless going to a restaurant.

Epic fail. Consyruction on property beyond. Restaurants and bars not open, staff around pool was non existence. Not worth the $1000.00 per night

We’ve stayed here as a family around 10 times. Nothing but construction taking place the entire time at sail the pool side restaurant. No real waitstaff to support purchasing meals and drinks during the day, took way too long for staff. Massive fail charging us what they charged us when the amenities where less than ideal . Will not stay and pay here again.

My wish would be that all could experience this beauty.

Definitely not up to the stateside Ritz Carlton level. You have to call for room service when they conveniently forget your room, and even then they are stingy with towels. The club level is mediocre at best. Food selections were minimal, lukewarm, not very fresh. $2500 in added fees on the tail end check out for seven days was just insult to injury never again..

One of the best stays.

Excellence property. Easily would have been 5 stars had they not been cutting concrete everyday we were there next to the pool. I’d love to come back when there’s not construction going on. Really takes away from the ambience of the pool cabana experience