Nguyen V. H.

8.5

/10

Reviewed 5 week(s) ago

The room was nice, and the location was great. It's worth staying there, the only downside is that it's a bit difficult for friends to visit. Making things too difficult isn't good for a tourism business. I'll reconsider for my next trip.

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2 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Valued Customer, Thank you for choosing Erica Hotel Nha Trang for your vacation in Nha Trang and for taking the time to share your experience We sincerely thank you for the valuable comments you have shared. Once again, thank you very much for your support and we look forward to welcoming you back to Erica Hotel Nha Trang with more satisfying experience. Sincerely Thank You

L***e

Staycation

5.4

/10

Reviewed 7 week(s) ago

The breakfast buffet lacked variety, the soundproofing was poor, the space was cramped, and the air conditioning, water heater, and Wi-Fi were weak.

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Accommodation's Reply

15 Jun 2026

Dear Valued Customer, Thank you for choosing Erica Hotel Nha Trang for your vacation in Nha Trang and for taking the time to share your experience We sincerely thank you for the valuable comments you have shared and also sincerely apologize for the inconvenience you have experienced. Once again, thank you very much for your support and we look forward to welcoming you back to Erica Hotel Nha Trang with more satisfying experience. Sincerely Thank You

Thu N.

Leisure

10.0

/10

Reviewed 15 week(s) ago

The breakfast was delicious. The room was very clean and spacious. I book here every time I travel.

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2 people find it helpful

Accommodation's Reply

15 Jun 2026

Verified Traveler

10.0

/10

Reviewed 15 week(s) ago

The staff were very enthusiastic and friendly. The rooms were spacious, airy, and clean. However, being on a lower floor, you might hear some noise from the guest coming and going areas.

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Accommodation's Reply

15 Jun 2026

V***ũ

8.3

/10

Reviewed 19 week(s) ago

The hotel is quite close to the beach, surrounded by bustling shops, and within walking distance of the beach, night market, and town square. The staff were polite. The rooms were rather stuffy, with no windows or balconies opening to the outside, only to the atrium. Soundproofing was poor, allowing you to clearly hear conversations and footsteps from the upper floors. Breakfast wasn't great, but everything else was decent for the price.

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1 people find it helpful

Accommodation's Reply

07 Mar 2026

Dear Value Guest, Thank you very much for choosing us for your accommodation and we do really appreciate you taking your precious time to share with us your experience. We are very regretful to learn that our rooms as well as some aspects of our services did not meet your expectations. We have shared your comments to our Management Board for the further consideration and necessary action needed to keep providing exceptional service to our guests. Once again thank you very much and we hope you will consider our hotel on your next visit to Nha Trang. Best regards, Erica Nha Trang Hotel

Vo Nhat D.

Staycation

8.5

/10

Reviewed 23 week(s) ago

Everything is fine, the parking is a bit far.

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Accommodation's Reply

08 Feb 2026

Dear Valued Guest, Thank you for choosing to stay at Hotel Erika. Your valuable feedback is invaluable to us. We use your comments to drive development, improve our brand image, and provide an even better customer experience. We hope to welcome you back soon. Thank you for choosing Hotel Erika. Thank you.

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H***h

Staycation

8.5

/10

Reviewed 25 week(s) ago

Breakfast was decent, the price was reasonable, the room was spacious and comfortable, and it was convenient to get to other places.

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1 people find it helpful

Accommodation's Reply

25 Jan 2026

Dear Valued Guest, Thank you for sharing your experience staying at Erika Hotel. Your valuable feedback is extremely important to us. We will use it to guide our continuous improvement, enhance our brand image, and provide an even better guest experience. We sincerely hope to welcome you back to Erika Hotel again. Thank you for choosing Erika Hotel. Thank you. Erika Hotel Nha Trang

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Verified Traveler

10.0

/10

Reviewed 25 week(s) ago

The room was nice, the staff were enthusiastic, and I would rate the breakfast as quite good for the price.

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1 people find it helpful

Accommodation's Reply

25 Jan 2026

Dear Valued Guest, Thank you for choosing Erika Hotel. All of our staff are dedicated to making your stay comfortable and meeting your expectations. We will pass on your compliments to all our staff as a token of our appreciation for their hard work. Thank you very much for your positive review. We hope to welcome you back again soon. Thank you. Erika Hotel Nha Trang

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Nguyen T.

10.0

/10

Reviewed 29 week(s) ago

Very reasonable price and fully equipped. The staff are polite. Aside from the fact that they only serve the same few dishes every day, there are no other drawbacks.

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5 people find it helpful

Accommodation's Reply

26 Dec 2025

Thank you for taking the time to share your experience at Erica Nha Trang Hotel. We are glad to have provided you with a positive experience. This is a priceless gift to all hotel staff. Besides, we are always constantly improving ourselves to give our customers the best experience. On behalf of Erica Nha Trang Hotel, I would like to express my sincere thanks to your kindness. Once again, thank you and wish you good health and happiness. We all hope to welcome you again in the near future. With my best regards, Erica Nha Trang Hotel

Nguyen T.

10.0

/10

Reviewed 30 week(s) ago

Very reasonable for the price. The breakfast selection wasn't extensive but was decent; you'd mostly be eating out around Nha Trang rather than at the hotel. The rooms were clean.

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1 people find it helpful

Accommodation's Reply

22 Dec 2025

Dear Value Guest, Warm greetings from Erica Nha Trang Hotel, thank you very much for staying with us. We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations. I will personally pass your compliments to the entire team, to let them know that they have been recognized. Once again thank you very much for your positive review and we look forward to welcoming you back in the near future. With my best regards, Erica Nha Trang Hotel

L***ò

Business

8.5

/10

Reviewed 36 week(s) ago

You should try it, everyone. Everything is fine for the price. I will come back if I come to Nha Trang.

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1 people find it helpful

Accommodation's Reply

03 Nov 2025

Dear Value Guests, Thank you for taking the time to share your experience at Erica Nha Trang Hotel. We are glad to have provided you with a positive experience. This is a priceless gift to all hotel staff. Besides, we are always constantly improving ourselves to give our customers the best experience. On behalf of Erica Nha Trang Hotel, I would like to express my sincere thanks to your kindness. Once again, thank you and wish you good health and happiness. We all hope to welcome you again in the near future. With my best regards, Erica Nha Trang Hotel

H***n

7.3

/10

Reviewed 37 week(s) ago

The room smells like sewer, there is no hot water, I called the receptionist and they said to come right away but I waited forever and still had no hot water, the room cleaning did not meet 4 star standards.

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3 people find it helpful

Accommodation's Reply

01 Nov 2025

Dear Value Guests, Thank you very much for choosing us for your accommodation and we do really appreciate you taking your precious time to share with us your experience. We are very regretful to learn that our rooms as well as some aspects of our services did not meet your expectations. We have shared your comments to our Management Board for the further consideration and necessary action needed to keep providing exceptional service to our guests. Once again thank you very much and we hope you will consider our hotel on your next visit to Nha Trang. Best regards, Erica Nha Trang Hotel

N***n

5.4

/10

Reviewed 37 week(s) ago

I really advise everyone not to stay here. The room is old and smelly, sometimes the toilet has no water. After using the toilet, you have to wait for the water to be pumped back up before flushing. The buffet is better than nothing. Only a few dishes are refilled very slowly, the food is cold. Some staff are ok, some have bad attitudes. Overall, I had a very bad experience and feel sorry for my recent trip to Nha Trang.

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2 people find it helpful

Accommodation's Reply

28 Oct 2025

Vuong T. T. N.

10.0

/10

Reviewed 39 week(s) ago

Clean room, full amenities, near the center, easy to move. Buffet breakfast with a variety of dishes. Recommend everyone to experience it.

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3 people find it helpful

Accommodation's Reply

22 Oct 2025

Dear Valued Guest, Thank you for choosing Erica Hotel. Thank you for your wonderful review. We are pleased that our service met your expectations. We look forward to welcoming you and your family back soon. Thank you. Erica Nha Trang

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N***N

Staycation

8.8

/10

Reviewed 39 week(s) ago

Hotel near the beach, clean, reasonable price

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1 people find it helpful

Accommodation's Reply

22 Oct 2025

Thank you for sharing your experience at Erica Hotel. Your valuable feedback is our driving force. We will use your valuable feedback to further develop our brand and enhance your guest experience. We look forward to welcoming you back in the future. Thank you for your trust and choosing Erica Hotel. Thank you.

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T***g

10.0

/10

Reviewed 39 week(s) ago

Convenient location, clean room, friendly staff, reasonable room rate

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Accommodation's Reply

22 Oct 2025

Dear Valued Guest, Thank you for choosing to stay at Electra Hotel. We are delighted that our staff met your expectations and ensured you had a pleasant stay. We will pass on your positive feedback to our staff and thank them for their hard work. Thank you for your positive feedback. Thank you. Electra Hotel Nha Trang

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Thi M. T. P.

10.0

/10

Reviewed 42 week(s) ago

My family had a great trip to Nha Trang at this hotel.

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Accommodation's Reply

26 Sep 2025

Dear Value Guest, Warmest greetings from Erica Nha Trang Hotel! Thank you very much for staying with us during your recent trip to Nha Trang. We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations. Once again, we appreciate your valuable feedback and truly look forward to welcoming you back to Erica Nha Trang Hotel in the near future. Best regards, Erica Nha Trang Hotel

N***n

Staycation

10.0

/10

Reviewed 43 week(s) ago

Friendly staff, varied breakfast, very delicious

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Accommodation's Reply

19 Sep 2025

ear Value Guest, Warmest greetings from Erica Nha Trang Hotel! Thank you very much for staying with us during your recent trip to Nha Trang. We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations. Once again, we appreciate your valuable feedback and truly look forward to welcoming you back to Erica Nha Trang Hotel in the near future. Best regards, Erica Nha Trang Hotel

Q***c

9.1

/10

Reviewed 44 week(s) ago

Friendly staff, location quite close to the center, more than 100m from the beach so quite okay

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1 people find it helpful

Accommodation's Reply

08 Sep 2025

Huyền N. H.

9.4

/10

Reviewed 45 week(s) ago

Friendly staff, enthusiastic support.

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1 people find it helpful

Accommodation's Reply

05 Sep 2025

Erica Hotel Nha Trang

Overall Ratings & Reviews Erica Hotel Nha Trang

8.8

8.7

8.2

8.8

8.5

Traveler Reviews Erica Hotel Nha Trang