Matsue Universalhotel

Explore Matsue Universalhotel
7.0
Pleasant
From 645 reviews
Cleanliness

6.0

Room Comfort

6.4

Service and Facilites

7.4

Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Keng Yong
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For the price paid, it's quite a steal! It's very near Matsue JR Station, and provides both breakfast and dinner free of charge. Room is spacious and even comes with a sofa! (See photo) A pity that the onsen is under maintenance when I was there. Do note that the lobby and staff counter is at Level 1, while the ground level from JR Station is their "Level 2", in other words, you need to climb 2 flights of stairs down to check in. Not easy when carrying a heavy luggage.
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TORU
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4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Mattress of a bed is old. There are 3 beds. I might pick wrong one.
Duke
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Business and Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
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6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
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10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
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Brenda
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Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
toshimitsu
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with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

設備はとにかく古くレストランは雨漏り、窓ガラスもひび割れしていた。とにかく安くしたいという方にはいいでしょうがお薦めはしません。
カンジ
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with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

立地場所と朝ご飯は良かったです。
明正
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

スタッフ対応やさしい
Kouichi
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with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

安く宿泊できたので助かりました 値段なりです
honoka
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

ぐぅ
nakata
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8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

古いホテルなのである程度はやむを得ないが、エアコンのファンが埃まみれで、少し気持ちが悪い。 その他は夕食と朝食が付いていて、コスパは良いと思う。
Akira
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8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

ウォシュレットがついてるのに使用することが出来なかった
TUNEAKI
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Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

コスパ最高のホテルです。 少しは我慢して利用してください。
Akiko
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

部屋に長椅子があること。ティッシュ箱が2つも置いてあって便利でした。
mika
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with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

とてもいいホテルでした
Munehide
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

駅近で夕食・朝食付きでコスパが非常に良いホテルです。 シングルでも客室は広々していますが、若干
マユミ
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with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

駅近で安くて良かったが、設備の大浴場が使えなかったのが非常に残念だった。
chie
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6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

ご飯も美味しく快適に過ごす事ができました ありがとうございました😊
naofumi
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8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

シングルのはずがトリプルの部屋を用意されてました。特に問題はないし、何より宿泊費があれだけお安かったので文句はありません。
Number of reviews per page
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