Matsue Universalhotel

Hotels
6.6
/10
Pleasant
197 reviews

What Guests Say About Their Stay

ヤマモトケイコ

10.0
/ 10
ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
See translation

えり

10.0
/ 10
確かに年期の入った建物なのでそこは否めませんが、スタッフの方々も優しく立地も良くて何よりこの値段で泊まれるなんて素晴らしいと思います。駐車場を利用させてもらったのですが収納?される形なので、途中忘れ物を取りに戻るのが難しそうなのが注意でした。そして朝晩ご飯付きなのが本当に凄すぎます。どちらも定食屋さん並に品数があり美味しかったです。また松江へ行くことがあれば、またぜひ泊まりたいです!
See translation

Richard

10.0
/ 10
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
In the Area
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471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
note: hotel was previously named Matsue Universal Hotel Matsue Universalhotel is a hotel is located at Matsue-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Matsue Universalhotel

471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003
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Discover More About Matsue Universalhotel

note: hotel was previously named Matsue Universal Hotel

Location


Matsue Universalhotel is a hotel is located at Matsue-shi.

About Matsue Universalhotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Matsue Universalhotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Matsue Universalhotel exclusively for you.

With all facilities offered, Matsue Universalhotel is the right place to stay.

All facilities in Matsue Universalhotel

Others Matsue Universalhotel
Others

Public Facilities

  • Others
  • Restaurant

Hotel Services

  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Matsue Universalhotel

Important Note
  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Matsue Universalhotel
316
Another facilities in Matsue Universalhotel
Others, 24-hour Receptionist, Laundry service, Breakfast, Free WiFi

Frequently asked question in Matsue Universalhotel

What are available facilities at Matsue Universalhotel?
There are top facilites at Matsue Universalhotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Matsue Universalhotel?
The standard check-in time at Matsue Universalhotel is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Matsue Universalhotel provide breakfast?
Yes, Matsue Universalhotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matsue Universalhotel?
Matsue Universalhotel is a 3.0-star hotel.
How many rooms are available at Matsue Universalhotel?
Matsue Universalhotel has 316 rooms in total.
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More Reviews from Other Guests in Matsue Universalhotel

6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
HITOSHI
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。
ヤマモトケイコ
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
ヒデオ
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

料金からすると仕方ないが、もう少し清掃をしてほしい。
キヨコ
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

朝食有料期間であったため、660円のビュッフェ?を利用。ご飯、ロールパン、納豆、サバ、卵焼き、サラダ、味噌汁。メニューが少なく不満。 部屋は古く、壁紙は剥がれ、ベッドはへたっている。TVは小さ過ぎ、コンセントが枕元に無く不便。安くなければ泊まらない。
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

夕飯まで無料でついているのは驚きでした。全てにおいて満足でした。
たけし
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

施設は古いですが、安く泊まれたので大満足です
タイケン
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

風呂トイレの中には清潔感が無いので、落ち着かなかった。
えり
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

確かに年期の入った建物なのでそこは否めませんが、スタッフの方々も優しく立地も良くて何よりこの値段で泊まれるなんて素晴らしいと思います。駐車場を利用させてもらったのですが収納?される形なので、途中忘れ物を取りに戻るのが難しそうなのが注意でした。そして朝晩ご飯付きなのが本当に凄すぎます。どちらも定食屋さん並に品数があり美味しかったです。また松江へ行くことがあれば、またぜひ泊まりたいです!
TAKASHI
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3泊で予約しているのにチェックイン時に1泊の料金で請求された。宿泊数が理解できていない。また、清掃は不要で交換タオルをドアノブに掛けて下さいと依頼したのに部屋の中に入っていた。情報共有がされていないと心配になった。
Chie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

建物の古さは否めないが、寝るだけなら差し支えない。 エアコンの効きは悪かったが、つけなくてもある程度暖かかった。 朝・夕食付きでこの値段はすごい!コスパ最強! ホテルの努力を感じられた。
K otani
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

シャワーのフックが無く手に持ってのシャワー浴で、直して欲しいです
せいや
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

朝食と夕食も無料で提供し、値段もよくスタッフの対応もいい
sato
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

大浴場が使えなかったのが残念だったが、駅からすぐすぐの場所で、コンビニやお土産など買い物にも便利だった 部屋も清潔で良かった(*^_^*) 晩御飯も朝ごはんも無料で嬉しいサービスだった またリピートしたいです
Takahide
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

大浴場が使用不可でした。予約前に連絡しておくべきです
KEIKO
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

ホテルは写真と違ってかなり古かったです。しかし料金が安いうえに 朝、夕食付きでお何も問題はありません
さおり
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

穴あいてます
Number of reviews per page
20
40

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Others 4 Matsue Universalhotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
HITOSHI
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

部屋は広いけど、冷蔵庫スイッチ入れても冷えず、アイスが溶けちゃいました。
ヤマモトケイコ
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

ホテルに入って受け付けの方は良かったのですが客室内浴槽ザラザラ有りカビ多い髪の毛たくさん有りそれを分かって泊まれば良いです。朝夕ご飯はホテル代の中に入っています。多分体の為には次は無いと思います。
ヒデオ
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

料金からすると仕方ないが、もう少し清掃をしてほしい。
キヨコ
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

朝食有料期間であったため、660円のビュッフェ?を利用。ご飯、ロールパン、納豆、サバ、卵焼き、サラダ、味噌汁。メニューが少なく不満。 部屋は古く、壁紙は剥がれ、ベッドはへたっている。TVは小さ過ぎ、コンセントが枕元に無く不便。安くなければ泊まらない。
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

夕飯まで無料でついているのは驚きでした。全てにおいて満足でした。
たけし
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

施設は古いですが、安く泊まれたので大満足です
タイケン
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

風呂トイレの中には清潔感が無いので、落ち着かなかった。
えり
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

確かに年期の入った建物なのでそこは否めませんが、スタッフの方々も優しく立地も良くて何よりこの値段で泊まれるなんて素晴らしいと思います。駐車場を利用させてもらったのですが収納?される形なので、途中忘れ物を取りに戻るのが難しそうなのが注意でした。そして朝晩ご飯付きなのが本当に凄すぎます。どちらも定食屋さん並に品数があり美味しかったです。また松江へ行くことがあれば、またぜひ泊まりたいです!
TAKASHI
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3泊で予約しているのにチェックイン時に1泊の料金で請求された。宿泊数が理解できていない。また、清掃は不要で交換タオルをドアノブに掛けて下さいと依頼したのに部屋の中に入っていた。情報共有がされていないと心配になった。
Chie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

建物の古さは否めないが、寝るだけなら差し支えない。 エアコンの効きは悪かったが、つけなくてもある程度暖かかった。 朝・夕食付きでこの値段はすごい!コスパ最強! ホテルの努力を感じられた。
K otani
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

シャワーのフックが無く手に持ってのシャワー浴で、直して欲しいです
せいや
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

朝食と夕食も無料で提供し、値段もよくスタッフの対応もいい
sato
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

大浴場が使えなかったのが残念だったが、駅からすぐすぐの場所で、コンビニやお土産など買い物にも便利だった 部屋も清潔で良かった(*^_^*) 晩御飯も朝ごはんも無料で嬉しいサービスだった またリピートしたいです
Takahide
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

大浴場が使用不可でした。予約前に連絡しておくべきです
KEIKO
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

ホテルは写真と違ってかなり古かったです。しかし料金が安いうえに 朝、夕食付きでお何も問題はありません
さおり
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

穴あいてます
Number of reviews per page
20
40