Matsue Universalhotel

Hotels
6.6
/10
Pleasant
197 reviews

What Guests Say About Their Stay

Richard

10.0
/ 10
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

miho

10.0
/ 10
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
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けんじ

10.0
/ 10
朝夕食が付いて4,000円少しと申し訳なくなるくらいコスパが良い。その上クレジットカードも使えます。部屋にはビジネスホテルに似つかわしくない立派なソファーがあるので十分寛げます。次の旅行もユニバーサルホテルがある地域に行きたいと思っています。
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In the Area
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471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
note: hotel was previously named Matsue Universal Hotel Matsue Universalhotel is a hotel is located at Matsue-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Matsue Universalhotel

471 Asahimachi, Shimane, Matsue-shi, Chugoku, Japan, 690-0003
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Discover More About Matsue Universalhotel

note: hotel was previously named Matsue Universal Hotel

Location


Matsue Universalhotel is a hotel is located at Matsue-shi.

About Matsue Universalhotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Matsue Universalhotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Matsue Universalhotel exclusively for you.

With all facilities offered, Matsue Universalhotel is the right place to stay.

All facilities in Matsue Universalhotel

Others Matsue Universalhotel
Others

Public Facilities

  • Others
  • Restaurant

Hotel Services

  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Matsue Universalhotel

Important Note
  • Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Matsue Universalhotel
316
Another facilities in Matsue Universalhotel
Others, 24-hour Receptionist, Laundry service, Breakfast, Free WiFi

Frequently asked questions about Matsue Universalhotel

What are available facilities at Matsue Universalhotel?
There are top facilites at Matsue Universalhotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Matsue Universalhotel?
The standard check-in time at Matsue Universalhotel is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Matsue Universalhotel provide breakfast?
Yes, Matsue Universalhotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matsue Universalhotel?
Matsue Universalhotel has a 3.0-star rating.
How many rooms are available at Matsue Universalhotel?
Matsue Universalhotel has 316.
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Matsue Universalhotel reviews and ratings

6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
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Traveller Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Chie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

建物の古さは否めないが、寝るだけなら差し支えない。 エアコンの効きは悪かったが、つけなくてもある程度暖かかった。 朝・夕食付きでこの値段はすごい!コスパ最強! ホテルの努力を感じられた。
K otani
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

シャワーのフックが無く手に持ってのシャワー浴で、直して欲しいです
せいや
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

朝食と夕食も無料で提供し、値段もよくスタッフの対応もいい
sato
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

大浴場が使えなかったのが残念だったが、駅からすぐすぐの場所で、コンビニやお土産など買い物にも便利だった 部屋も清潔で良かった(*^_^*) 晩御飯も朝ごはんも無料で嬉しいサービスだった またリピートしたいです
Takahide
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

大浴場が使用不可でした。予約前に連絡しておくべきです
KEIKO
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

ホテルは写真と違ってかなり古かったです。しかし料金が安いうえに 朝、夕食付きでお何も問題はありません
さおり
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

穴あいてます
カズシゲ
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

諸般の事情で大浴場とサウナが使えなかったのが残念だった
Masatsugu
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

無料の夕食の生姜焼き? 玉ねぎが皮部分に近いところが入っていたので固かったです。
Wei-Yu
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

整體舒適,服務人員親切,床鋪也好睡,這個價格很值得
Junichi
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

客室からの展望がよかった。スタッフの対応が丁寧だった。朝食が早くから準備され、てきぱきしていた。
あきら
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

スタッフの対応は良好。 客室は古かった。 トイレのウォシュレットも古かった。 TVが小さかった。
akemi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

ベットに掛けてある羽毛布団が、最高にあったかくて、寝心地抜群でした。
NAOKO
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

食事を提供頂き感謝です
邦代
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

綺麗でとても良かった
OTA
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

朝食、夕食も無料です
Number of reviews per page
20
40

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Others 4 Matsue Universalhotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 197 reviews
Cleanliness

5.4

Room Comfort

6.0

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Matsue Universalhotel

Number of reviews per page
20
40
Top reviews
Duke
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Could be cleaner a bit but it was fine
Seisho
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Richard
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Read More
Brenda
icon-Leisure
Leisure
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Chie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

建物の古さは否めないが、寝るだけなら差し支えない。 エアコンの効きは悪かったが、つけなくてもある程度暖かかった。 朝・夕食付きでこの値段はすごい!コスパ最強! ホテルの努力を感じられた。
K otani
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

シャワーのフックが無く手に持ってのシャワー浴で、直して欲しいです
せいや
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

朝食と夕食も無料で提供し、値段もよくスタッフの対応もいい
sato
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

大浴場が使えなかったのが残念だったが、駅からすぐすぐの場所で、コンビニやお土産など買い物にも便利だった 部屋も清潔で良かった(*^_^*) 晩御飯も朝ごはんも無料で嬉しいサービスだった またリピートしたいです
Takahide
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

大浴場が使用不可でした。予約前に連絡しておくべきです
KEIKO
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

ホテルは写真と違ってかなり古かったです。しかし料金が安いうえに 朝、夕食付きでお何も問題はありません
さおり
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

穴あいてます
カズシゲ
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

諸般の事情で大浴場とサウナが使えなかったのが残念だった
Masatsugu
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

無料の夕食の生姜焼き? 玉ねぎが皮部分に近いところが入っていたので固かったです。
Wei-Yu
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

整體舒適,服務人員親切,床鋪也好睡,這個價格很值得
Junichi
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

客室からの展望がよかった。スタッフの対応が丁寧だった。朝食が早くから準備され、てきぱきしていた。
あきら
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

スタッフの対応は良好。 客室は古かった。 トイレのウォシュレットも古かった。 TVが小さかった。
akemi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

ベットに掛けてある羽毛布団が、最高にあったかくて、寝心地抜群でした。
NAOKO
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

食事を提供頂き感謝です
邦代
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

綺麗でとても良かった
OTA
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

朝食、夕食も無料です
Number of reviews per page
20
40